Car rental at Guatemala City La Aurora Airport

Car rental at Guatemala City La Aurora Airport

Search hundreds of travel sites at once for car rental deals at Guatemala City La Aurora Airport (GUA)

Guatemala City, Guatemala - La Aurora
25 May — 1 Jun
Same drop-off
Guatemala City, Guatemala - La Aurora
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Guatemala City La Aurora Airport (GUA)

Guatemala City La Aurora Airport car rental reviews and directory

Rated #1
Alamo
Best rated
7.3 Good (38 reviews)
1 location in Guatemala City La Aurora Airport
Alamo
Locations in Guatemala City La Aurora Airport
  • 7.4
  • 7.3
  • 7.5
  • 7
  • 7.4
Recent reviews
2.0 Mediocre2022 May 15
I never will use this company again ever
10.0 Excellent2022 May 03
Everything was excellent! Their customer service is amazing! I would just like a bit more info on where to go right from the moment you make the reservation cause I was waiting for a bit until it occurred to me to call ha! However not everyone coming from out of town will have access to call a Guatemalan phone number. THANK YOU for a great experience!
2.0 Mediocre2022 Apr 20
When I arrive to Alamo they had one car which I was the one I reserve but the guy in charge told me that they didn’t have any more cars and he didn’t know if they were gonna get more so I never got the car 10 minute later 4 guys shows up to rent the car I had reserve I believe they rent the car for higher price because it was Semana Santa en guate and I told the guy I was gonna put a report when I get lo los Ángel from Guatemala and he told me to go ahead that it i did the reservations in la not Guatemala very bad experience
10.0 Excellent2022 Jan 22
JianCarlo is a rockstar! Did a lot of research as to which companies were good/legit/formal, and Alamo was the only one that made the cut. No hidden fees or agendas and the service was beyond expectations. JianCarlo went above and beyond helping us during a crisis, I truly hope he's cherished in the organization.
10.0 Excellent2021 Aug 10
Everything it's perfect. thank you!!
2.0 Mediocre2021 Jun 29
Service was poor. Didn’t honor reservation
10.0 Excellent2021 Jun 10
Great customer service.Insurance is too expensive
2.0 Mediocre2021 May 04
They had no car for us, nor would they make calls to find us a rental with another company. We had to drag our suitcases around until we found availability with Europcar.
10.0 Excellent2021 May 03
staff was very friendly, and yes the return and pick up was easy
10.0 Excellent2021 Mar 23
I was able to rent the car in Guatemala City and return it in Antigua, which was very helpful for me.
Rated #2
National
10 Excellent (3 reviews)
1 location in Guatemala City La Aurora Airport
National
Locations in Guatemala City La Aurora Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2021 Dec 04
The staff was friendly and helpful
10.0 Excellent2021 Jun 01
Staff was very friendly and helpful. Reliable vehicle for the terrain.
10.0 Excellent2018 Mar 20
Great and friendly customer service. Karen at check out was fantastic.
Rated #3
Enterprise
7.5 Good (18 reviews)
1 location in Guatemala City La Aurora Airport
Enterprise
Locations in Guatemala City La Aurora Airport
  • 8.3
  • 8
  • 7.3
  • 7.1
  • 7
Recent reviews
8.0 Excellent2021 May 30
Better communication on their part and website should be updated with actual hours their offices are open
2.0 Mediocre2021 May 03
Good luck getting you phone call answer.
10.0 Excellent2021 Mar 14
The staff was extremely friendly and very helpful . Amazing service at a great price , thank you !Nothing , everything was perfect .
10.0 Excellent2020 Dec 30
It was fast and easy I really I liked it.! Very good service.!What business hours.! I was waiting to return the car for over 20 minutes and nobody showed up so had to leave because I was going to loos my flight.!
6.4 Good2020 Mar 22
They said "no" when I asked them if they could drop me off to my hotel, which was only about two kilometers away.Better customer service
9.2 Excellent2019 Dec 10
Needed help getting my heavy bags to terminal
2.0 Mediocre2018 Jun 26
Bait and switchSaid the insurance I bought wasn’t valid. Then the price of the car rental itself has gone up. So I walked away from the reservation and dealt with cab rides through out my vacation. Not the end of the world but certainly not a positive on the car rental.
7.2 Good2018 Feb 17
I rented an automatic.The car was ok, it had a lot of miles, it was clean but it had way too many scratches all over the body.I rented an automatic transmission car and they did not had automatics, they only had manuals, Hard when you have a back problem.
2.0 Mediocre2017 Apr 17
They were selling cars for a higher price! To no reservation peopleEVERYTHING
6.0 Good2017 Mar 17
Company is hard to find and off site.
Rated #4
Hertz
5.2 Okay (10 reviews)
1 location in Guatemala City La Aurora Airport
Hertz
Locations in Guatemala City La Aurora Airport
  • 5.6
  • 5.6
  • 5.2
  • 5.6
  • 5
Recent reviews
10.0 Excellent2022 Jan 09
Checkout and return very smooth and fairly quickly. Good experience.
6.0 Good2022 Jan 06
They didn’t have a car on my reservation fare and they said that wasn’t car available and I had to postpone my pickup to the next day. I had to argument several times until they assumed the responsibility and give a upgrade, so I could have the car at the day of my reservation. Once That was done, the experience on pickup and drop off was totally fine.
2.0 Mediocre2021 Nov 29
When I went to pick up my rented van I was told that they didn’t have any cars available, why they it was confirmed?
2.0 Mediocre2016 Oct 31
No more Hertz rental for my businessNothing to likeThey where no freindly at all they could not speak English even because it was an international airport,,, or maybe they played that they know any English to try to get u for extra charges this people in Guatemala are thieves be careful spread the world I will do the same on all possible media
Rated #5
Avis
4.9 Okay (15 reviews)
1 location in Guatemala City La Aurora Airport
Avis
Locations in Guatemala City La Aurora Airport
  • 5.1
  • 5.3
  • 4.6
  • 4.2
  • 4.6
Recent reviews
1.9 Horrible2021 Jul 27
Did not have the car I asked for and canceled on me one hour before pickup
2.0 Mediocre2021 May 13
The car was ok. tires a little run down. the staff checked in ok.We purchased full collision damage waiver. When actual damage occurred on the car, we drove to avis the same day. told them about the issue and returned the car actually a day early. We were told that the insurance was not going to cover the damage with some week excuse (in fact that we had to immediately inform avis of the accident). There is no good cellular in Guatemala, so we could not call and instead drove to avis immediately. The accident did not involve any other car. ( in fact the roads are narrow and there was no possibility to hang out where we damaged the car (rocks at the side of the road). The car's functionality was not impaired at all. We were told to come back the next day (where we actually took off to return to the US), after the local manager had spoken to his supervisor. We returned the next morning, ready to take the flight. At that point the manager called his supervisor and customer service representative and then told us that the CDW would not cover because we had not immediately called (which was impossible). Needless to say, we will fight line of argumentation. It is just very frustrating to have purchased this kind of "peace of mind" insurance only to find out that the contract seems to be illusory. Will definitely not rent from avis again and very upset about their gamble.
6.8 Good2019 Aug 31
Friendly staffVariety of trucks
2.0 Mediocre2018 May 13
Invented random feesEnded up walking away from my reservation. When I pointed out that the fees were already included in the total I was quoted, the employees became shifty and came up with a random airport tax/fee that doesn't exist. They quoted me one amount for a deposit, then they changed their minds because the rental is an SUV. I had no confidence left, so I walked away and rented from another rental company.
2.0 Mediocre2018 Jan 03
They ignored my reservationI reserved early because of the season. When we arrived they acknowledged our reservation but simply said they didnt have any cars. I thought the point of a reservation was precisely so there would be a car.
5.2 Okay2017 Nov 14
Car was cleanIt wasn't the car I ordered. Despite several days in advance with confirmation car wasn't waiting for me and I needed to go for 2WD instead of 4x4 which prevented me from entering certain areas and made my journey in Guatemala risky and stressful.
4.0 Okay2017 Jan 16
Not goodWe arrive on time to Avis with are rental order. They did not had the car we order. Also they did not accepted the car insurance we bought though the order that we did in Kayak. They end up giving us a total new order. Supposedly the car we order was going to be ready in 2 day but nothing.
7.6 Good2017 Jan 13
The rate quoted was not the rate we paid. Plus, the deposit was three times the amount of the rental. When we returned the car, the deposit was refunded, but that would be good to know before arriving. We also requested an SUV but received a way smaller car. We made do because we had family in the country, but next time we will rent a bigger car than an SUV.
2.0 Mediocre2017 Jan 05
Bad servicieThe worst costumer servicie expericien i will never use avis again Eduardo cadetThe worst costumer servicie expericien i will never use avis again
Rated #6
Budget
4.5 Okay (13 reviews)
1 location in Guatemala City La Aurora Airport
Budget
Locations in Guatemala City La Aurora Airport
  • 4.7
  • 4.9
  • 4.4
  • 4.4
  • 4.3
Recent reviews
2.0 Mediocre2022 May 15
I don't like the service,
2.0 Mediocre2022 May 15
I never will use this company again it's really poor service they offer once and they never get the right car you order online. I order toyota fortuner, never was there I took a I trooper 2015 was a noise air vent not working right and Shake on high speed I do not recommend to over people
10.0 Excellent2019 Aug 19
very friendly staff
4.4 Okay2018 May 30
Budget Agent Over ChargingCar was nice and original quoted value was good.Agent in Guatemala charged over the original quote
2.0 Mediocre2017 Apr 16
Left stranded.NothingThey did not have the car I reserved, nor any car at all. We were left stranded in a country we had never visited with no car. The budget agent at the airport said that even though we had a reservation, he did not have a car for us. He suggested other questionable car rental places at a much higher price. We ended having to find our own car at other place. This was the worst car rental experience of my life, will never use budget in my life again.
2.0 Mediocre2017 Jan 03
I have reserved a sedan and they only had a pickup. we were 4 persons and could not leave the baggae on the bed with no security. We end up going with another rental company and had to pay almost as twice as much that what we have booked with Budget.
5.2 Okay2016 Sep 26
Ok but.......unit not so good.Attention when arrived1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.
6.0 Good2016 Jan 15
The was no sign were to drop off the car so we drove into a parking lot having to pay 2,5 dollar to exit it again. The clerk told us that there usually is a sign but it was taken away that morning for some reason.
2.0 Mediocre2016 Jan 09
Budget Agent DishonestNothingWe had made reservations for two compact cars. The rental agent told us that they did not have the vehicles that we had reserved, and that they did not have any vehicles. I believe that they did in fact have vehicles for rent, but did not want to rent to us at the discounted price we got through Kayak. We witnessed the agent signing agreements with other customers that had arrived after us. I will not be renting from Budget in Guatemala or anywhere else again.
2.0 Mediocre2016 Jan 03
Didn't fulfill my reservationAbosutelly nothing.I made a reservation a week in advance for an economy car to pick it up at La Aurora Airport in Guatemala. I called them as my making my way there to pick up the car, they pulled up my reservation and they said "Sorry, we don't have cars." I told the person on the phone that I had made a reservation a week in advance and that I needed the car, she replied "sorry, we don't have cars". I asked her if they had cars in another of their locations in the city, again "sorry, we don't have cars". I asked if they had another type of car, I got the same "sorry, we don't have cars". I was never notified of this. I called two hours in advance before pick up the car so it wasn't like I showed up late to pick it up. I was never offered a way to solve this problem, something like giving me another type of car at the price of my reservation or even getting me a car from another company. I was left out to figure it out on my own in a third world country, I had a tight travel schedule so I needed a car at that moment. After two hours of searching around I had to bite the bullet and rent a car for THREE times more money that what I made my reservation for. I even went on Budget's website and it said they DID have cars! I am never renting with them again and if you don't want to be left out in the wind in a third world country shouldn't do you.
Rated #7
Dollar
4.2 Okay (7 reviews)
1 location in Guatemala City La Aurora Airport
Dollar
Locations in Guatemala City La Aurora Airport
  • 5.1
  • 4.5
  • 4
  • 3.7
  • 4
Recent reviews
2.0 Mediocre2020 Feb 01
Nothing from the beginigI’m putting a complain online and if it isn’t working I’ll sue the company
4.0 Okay2020 Jan 28
Drop off
2.0 Mediocre2017 Sep 08
The car was not at the airport
2.0 Mediocre2017 May 16
Extra Insurance and Hidden Deposit FeeWhen we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.
6.4 Good2016 Aug 02
Take picturesThere was a person at the airport who was very helpful in arranging a ride to the off-airport location.Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extra
Rated #8
Payless
4.1 Okay (10 reviews)
1 location in Guatemala City La Aurora Airport
Payless
Locations in Guatemala City La Aurora Airport
  • 4.6
  • 4
  • 4
  • 4
  • 4
Recent reviews
2.0 Mediocre2017 Apr 18
Car I had reserved was given to another customer--I was told I'd need to wait 2-3 hours for the next (despite my reservation).
2.0 Mediocre2017 Feb 20
Worst rental experienceThe rental price was descentThere was a $900 deposit plus mandatory additional insurance, none of this was on the website
3.2 Mediocre2017 Jan 22
Terrible PAYLESS experience in Guatemala CityExtorted money for "mandatory" insurance, despite having paid for full insurance through Payless/Kayak. Car was worse then the car I learned to drive on(1971 VW bus), the brake light was taped on, headlights were positioned incorrectly, you could only see in the dark while going up a hill, even with high beams. When idling the whole car shook like we were having a huge earthquake. And the car felt like it only had 2 cylinders. Very bad experience.
2.0 Mediocre2016 Nov 21
THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CAR
6.0 Good2016 Sep 14
It's okWell they did not have the vehicle I had reserved. They did upgrade me to a van type vehicle but was stick shift. No real issues just not my first choice from an SUV. The staff friendly and helpful no complaints on them.Well I purchased insurance through Kayak. When arrived I got hit with an additional $200 and some dollars in insurance that was mandatory. I showed them insurance purchased and they said yes but does not cover all so I ended up paying over $350 in insurance. Just wish they were upfront before reserving car.
10.0 Excellent2016 Sep 12
Thas good
2.0 Mediocre2016 Sep 03
UnreliableNobody was at the office to meet us. Nobody ever showed up and there wasn't a phone number listed to call them.
Rated #9
Thrifty
2.7 Mediocre (5 reviews)
1 location in Guatemala City La Aurora Airport
Thrifty
Locations in Guatemala City La Aurora Airport
  • 2.8
  • 4
  • 2.4
  • 2
  • 2.4
Recent reviews
3.2 Mediocre2019 Feb 16
Vehicle had damage that affected functionality. We had to wait about 2 hours to get the vehicle. Undisclosed insurance requirement was added at check in. Overall poor experience.Be timely. Provide a good product. Be upfront about pricing.
3.6 Mediocre2019 Jan 01
The Thrifty agent was not at the pick-up location at the scheduled time. The vehicle (a Mitsubishi sedan) itself performed slowly, and was very sluggish on roads with hills. The vehicle had over 141,000 miles on it, which is probably why it performed poorly. The tires were almost bald. The plastic chip cover on the key ring broke apart and some electronic chips fell out, making it impossible to start the car. This happened the day we had to be at the airport for an outbound flight. We had rented from Thrifty on another occasion, and that vehicle broke down and had to be replaced. It also had one broken headlight bulb that had to be replaced. Adios Thrifty.
2.8 Mediocre2017 Apr 12
Will never do thrift againBrakes barely worked. We waited about 40 minutes after arriving for the car to b ready. Car was ugly and beat up.
2.0 Mediocre2017 Feb 21
Big rip off and really old carEverything
2.0 Mediocre2017 Feb 11
Lots of hidden chargesI was charged just as much for insurance than for the car rental.
MEXRENTACAR
2 locations in Guatemala City La Aurora Airport
MEXRENTACAR
Locations in Guatemala City La Aurora Airport
Recent reviews
Economy Rent a Car
1 location in Guatemala City La Aurora Airport
Economy Rent a Car
Locations in Guatemala City La Aurora Airport
Recent reviews
Europcar
1 location in Guatemala City La Aurora Airport
Europcar
Locations in Guatemala City La Aurora Airport
Recent reviews
FlexWays
1 location in Guatemala City La Aurora Airport
FlexWays
Locations in Guatemala City La Aurora Airport
Recent reviews
Guatemala Rent A Car
1 location in Guatemala City La Aurora Airport
Guatemala Rent A Car
Locations in Guatemala City La Aurora Airport
Recent reviews
keddy by Europcar
1 location in Guatemala City La Aurora Airport
keddy by Europcar
Locations in Guatemala City La Aurora Airport
Recent reviews
NextCar
1 location in Guatemala City La Aurora Airport
NextCar
Locations in Guatemala City La Aurora Airport
Recent reviews
Right Cars
1 location in Guatemala City La Aurora Airport
Right Cars
Locations in Guatemala City La Aurora Airport
Recent reviews
119 travelers who rented a car in Guatemala City La Aurora Airport gave the car agency they used an average rating of 6.0

Car rental locations at Guatemala City La Aurora Airport

Good to know

Most popular agency

Alamo

Most popular car type

Compact

Average price

₪214/day

Good deal

₪203/day

Top tips for renting a car at Guatemala City La Aurora Airport

  • Reserving a car rental at Guatemala City La Aurora Airport is a convenient and comfortable way to go wherever you need to in the region. While the city does have its own public transportation system, such as local bus lines, driving remains one of the easiest ways to move between neighborhoods and destinations. With access to your own vehicle, it’s also easy to head to nearby cities, including Santa Catarina Pinula and Mixco.
  • There are a variety of models for you to choose from for your car rental at Guatemala City La Aurora Airport. A compact model is a great choice for those that will be primarily staying in the city center, while an economy car is a convenient option for those on a budget. If you will be traveling with a larger group of people, like friends or family, you can always choose an SUV.
  • Once you’re ready to return your car rental at Guatemala City La Aurora Airport, you can do so by bringing it back to whatever pick-up location you initially grabbed the vehicle from. All the companies that have branches at the airport keep their fleets outside of the main terminal, so you will want to take note of where your respective company is located.
  • Guatemala City is a popular city both for business travelers and tourists alike, so its streets can often be congested. One way to avoid getting caught in a traffic jam is planning to pick up and return your car at a time that isn’t rush hour, which normally is between the times of 7 and 9 am to 5 and 7 pm. Some major roads can become busier than others during the day, and these include Interstates 5, CA1, and CA9.
  • 25% of our users found rental cars at Guatemala City La Aurora Airport for ₪203 or less
  • Book your rental car at Guatemala City La Aurora Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Guatemala City La Aurora Airport