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Pros:Drop off went well. Car had great gas mileage.
Cons:We waited a long time when we came to pick up the car and it wasn't at the airport like when I booked it.
Pros:The vehicle was badass. The lady at the counter was sweet, patient, accommodating and helpful.
Cons:Everything was great!
Cons:i will never use kayak
8.4 Very good
Pros:My flight was cancelled from SFO to McKinleyville, so I had to rebook my car rental to leave from SFO and drove north. Top marks to Arlene, who worked very hard to get me the best rebooking deal possible, and it only cost me an extra $75 or so to depart from a completely different city.
Cons:Other than the pain of rescheduling and having to drive an SUV that guzzled gas (I only needed an economy), I appreciated their help and it was a good rental experience.
Pros:Benjamin was courteous, helpful and made my rental experience great!
Pros:Alamo is not open on the weekends. I was not able to rent this car, I had to rent a car for double the price from Hertz, because they were the only people open.
Cons:Alamo actually being open.
Cons:My flight was delayed and so the rental car place was closed. Luckily another rental car company was open and I was able to get a car through them. Very disappointed that National did not stay open knowing they had customers to serve.
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