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Medford Airport car rental reviews and directory
Rated #1
National
Best Rated
10.0 Excellent (3 reviews)
1 location at Medford Airport
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National reviews
Car rental locations
National
Locations at Medford Airport
1000 Terminal Parkwy Loop 110
+1 844 891 0543
| Monday | 00:00 - 00:30 08:00 - 23:59 |
| Tuesday | 00:00 - 00:30 08:00 - 23:59 |
| Wednesday | 00:00 - 00:30 08:00 - 23:59 |
| Thursday | 00:00 - 00:30 08:00 - 23:59 |
| Friday | 00:00 - 00:30 08:00 - 23:59 |
| Saturday | 00:00 - 00:30 08:00 - 23:59 |
| Sunday | 00:00 - 00:30 08:00 - 23:59 |
All National reviews
National reviews at Medford Airport
Rated #2
Alamo
8.6 Excellent (29 reviews)
1 location at Medford Airport
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Alamo reviews
Car rental locations
Alamo
Locations at Medford Airport
1000 Terminal Loop Pkwy Ste 110
+1 833 827 6505
| Monday | 00:00 - 00:30 08:00 - 23:59 |
| Tuesday | 00:00 - 00:30 08:00 - 23:59 |
| Wednesday | 00:00 - 00:30 08:00 - 23:59 |
| Thursday | 00:00 - 00:30 08:00 - 23:59 |
| Friday | 00:00 - 00:30 08:00 - 23:59 |
| Saturday | 00:00 - 00:30 08:00 - 23:59 |
| Sunday | 00:00 - 00:30 08:00 - 23:59 |
All Alamo reviews
Alamo reviews at Medford Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.2
Pros: The guy at the drop off try to make me pay 3 days and I only use the car for one day
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8.0
Pros: Our customer service representative was excellent, explained everything and anticipated any questions we might have.
Cons: Nothing.
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9.6
Pros: The staff were amazing! They had all the car paperwork prepped for everyone arriving and made it such an efficient experience to pick up the keys and get the car.
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2.0
Pros: nothing
Cons: I reserved a car, but when I arrived at airport, they told me that though they had cars available, they wouldn't give me one, because they were running low and wanted to give cars to other people who also had reservations.
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10.0
Pros: The gal at the desk when we picked up was very friendly, professional and helpful.
Cons: The Medford car rental parking lot could probably use a little reconfiguring of parking spaces allotted to each company. The first signs we saw didn't even list Alamo so it was a bit of an educated guess to just keep walking until we got to our car.
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10.0
Pros: Absolutely
Cons: Perfect experience!
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10.0
Ford Edge x 2 weeks
Pros: Comfortable and spacious car. Alamo was very easy to work with. Agreement was exactly as stated. Extended use x 1 day with no hassle.
Cons: Ford Edge wasn't my favorite car.
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10.0
Pros: Super convenient and great value for money.
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10.0
Great customer service
Pros: The rental agent was efficient, knowledgeable, and very friendly. It was easy to rent, find the car and return it.
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10.0
Pros: The Jeep handled well on the mountain curves in inclement weather, held to the road in strong wind. Visibility was good, defrost effective. We like the roomy storage area, and the back doors which opened fully. This was first Jeep either of us had driven, and we found all the panel information, buttons and levers, clearly marked and easy to use.
Cons: The gas gauge did not seem to give reliable reading. We drove a major portion of our trip using, apparently, a moderate portion of available gas. The gas alarm light flashed on surprisingly soon after the gauge registered a quarter tank. We had projected our refill stop, and had to recalculate.
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6.0
Annoyed
Pros: I rented a car for my drive home to San Francisco when I got in the car there was sticky residue on the seats. Then within 5 miles of driving the oil change light appeared and continued to pop up my whole try. Was very annoyed specially because I was driving with my 7. Month old
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10.0
Fast, easy, and no hassle to get what you paid for
Pros: The agent, the car and the price.
Cons: Can't think of a negative!
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9.6
Pros: The staff were amazing! They had all the car paperwork prepped for everyone arriving and made it such an efficient experience to pick up the keys and get the car.
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10.0
Pros: The gal at the desk when we picked up was very friendly, professional and helpful.
Cons: The Medford car rental parking lot could probably use a little reconfiguring of parking spaces allotted to each company. The first signs we saw didn't even list Alamo so it was a bit of an educated guess to just keep walking until we got to our car.
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10.0
Pros: Absolutely
Cons: Perfect experience!
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10.0
Ford Edge x 2 weeks
Pros: Comfortable and spacious car. Alamo was very easy to work with. Agreement was exactly as stated. Extended use x 1 day with no hassle.
Cons: Ford Edge wasn't my favorite car.
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10.0
Pros: Super convenient and great value for money.
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10.0
Great customer service
Pros: The rental agent was efficient, knowledgeable, and very friendly. It was easy to rent, find the car and return it.
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10.0
Pros: The Jeep handled well on the mountain curves in inclement weather, held to the road in strong wind. Visibility was good, defrost effective. We like the roomy storage area, and the back doors which opened fully. This was first Jeep either of us had driven, and we found all the panel information, buttons and levers, clearly marked and easy to use.
Cons: The gas gauge did not seem to give reliable reading. We drove a major portion of our trip using, apparently, a moderate portion of available gas. The gas alarm light flashed on surprisingly soon after the gauge registered a quarter tank. We had projected our refill stop, and had to recalculate.
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10.0
Fast, easy, and no hassle to get what you paid for
Pros: The agent, the car and the price.
Cons: Can't think of a negative!
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5.2
Pros: The guy at the drop off try to make me pay 3 days and I only use the car for one day
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2.0
Pros: nothing
Cons: I reserved a car, but when I arrived at airport, they told me that though they had cars available, they wouldn't give me one, because they were running low and wanted to give cars to other people who also had reservations.
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6.0
Annoyed
Pros: I rented a car for my drive home to San Francisco when I got in the car there was sticky residue on the seats. Then within 5 miles of driving the oil change light appeared and continued to pop up my whole try. Was very annoyed specially because I was driving with my 7. Month old
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Rated #3
Enterprise
8.0 Excellent (8 reviews)
1 location at Medford Airport
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Enterprise reviews
Car rental locations
Enterprise
Locations at Medford Airport
1000 Terminal Parkwy Loop 109
+1 833 827 6503
| Monday | 00:00 - 00:30 08:00 - 23:59 |
| Tuesday | 00:00 - 00:30 08:00 - 23:59 |
| Wednesday | 00:00 - 00:30 08:00 - 23:59 |
| Thursday | 00:00 - 00:30 08:00 - 23:59 |
| Friday | 00:00 - 00:30 08:00 - 23:59 |
| Saturday | 00:00 - 00:30 08:00 - 23:59 |
| Sunday | 00:00 - 00:30 08:00 - 23:59 |
All Enterprise reviews
Enterprise reviews at Medford Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.6
Great Value
Pros: Very comfortable vehicle for driving around Southern Oregon. Good on gas and well worth the money we spent. Clean and new car. Drop off was easy.
Cons: Nothing! Great car and service
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10.0
Fast friendly easy!!!!
Pros: Fast friendly service!! Very convenient pickup and drop off, 5 minutes total- amazing!!!
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2.0
Made reservation but couldn't get car.
Cons: They accepted my reservation online but I didn't find out until I got there that they wouldn't give me a car since I don't have a credit card. I think this inflexible policy needs some work. There was literally nothing I could do so I had to go to a competitor, where they were able to help me, though it cost much due to short notice. Enterprise was a waste of a booking and I will just use the competitor in the future.
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9.6
Way Fast
Pros: The best part about the enterprise experience was how quick he counter people were!
Cons: Slight smoke smell in the car but it was ok
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9.6
Great Value
Pros: Very comfortable vehicle for driving around Southern Oregon. Good on gas and well worth the money we spent. Clean and new car. Drop off was easy.
Cons: Nothing! Great car and service
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10.0
Fast friendly easy!!!!
Pros: Fast friendly service!! Very convenient pickup and drop off, 5 minutes total- amazing!!!
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9.6
Way Fast
Pros: The best part about the enterprise experience was how quick he counter people were!
Cons: Slight smoke smell in the car but it was ok
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Rated #4
Hertz
7.6 Good (43 reviews)
2 locations at Medford Airport
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Hertz reviews
Car rental locations
Hertz
Locations at Medford Airport
1101 Fisher Ave
+1 541 773 4293
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 18:30 |
| Sunday | 08:00 - 18:30 |
2040 Milligan Way
+1 541 842 2254
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
All Hertz reviews
Hertz reviews at Medford Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: I called and the shuttle came quick.
Cons: I had a great experience and no recommendations.
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9.6
Pros: Super quick pickup/dropoff and received a nicer car than we were expecting.
Cons: The shuttle from the airport was a little bit of an unexpected inconvenience but they were super quick to pick up after calling. Could see how it would be a big pain if you were picking up/returning after hours.
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9.6
Pros: As helpful as they could be with few staff and early closures during the pandemic.
Cons: We needed to drop the car off in Salem at 7 pm and at noon no one could answer the phone to tell us whether they had a key drop box because it would be after hours. We were a little worried about whether we were going to be able to drop the car off.
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10.0
Pros: Staff at both ends were professional.there were problems solved.
Cons: I needed to know that a credit card was necessary. Worth making that more important, as important as drivers license!
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5.2
Pros: staff
Cons: clean windows are critical for a car to be driven safely. the windows inside and out were filthy.
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6.8
Pros: The car was great and clean.
Cons: The branch manager was extremely rude and lied about the status of the car. Branch manager made up a story to why I couldnt receive my keys when I walked in the door instead of being honest and stating the car just wasn’t ready. After confronting about lie, branch manager became more and more rude. Vented to employees in customer presence. Worst management and leadership I have ever witnessed in a rental branch.
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4.4
Cons: Only rental company that is not at the airport. There is shuttle bus from and to the airport. The rate was 4x higher than what I booked and at first the person said I had to suck it up and dispute with Kayak. Luckily other person was able to overwrite the price for me
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9.6
Pros: Vanessa is always very helpful and cheerful
Cons: Nothing.
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8.4
Pros: Price was good and shuttle wasn't too far from terminal.
Cons: Arriving at the airport, we realized Hertz is not located at the terminal like others in Medford. We called for a shuttle and were told our car would not be ready for half an hour. Shuttle driver was not anxious to help with bags. Desk manager complained the whole time about being short staffed.
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8.8
Pros: The staff was friendly, helpful, and patient with us.
Cons: The location wasn't clear when we made the reservation. The site is not located in the airport terminal (as with the many other rental options) but offsite, in a local hotel. It was difficult to locate because of no clear signage at the hotel entrance. Also debit as a payment option is not allowed.
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2.0
Cons: Jeff was rude.waited at desk for 8 minutes while he was on phone...gave him my licence&debit card.he looked at them and said"I don't open for another 10 minutes!" Ok.went outside for 11 minutes. Gave Jeff same debit card and licence,he barely glanced and said I don't take debit cards! With attitude.
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8.0
Cons: Unclear that the location was not on site at the airport. That was misleading
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10.0
Pros: I called and the shuttle came quick.
Cons: I had a great experience and no recommendations.
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9.6
Pros: Super quick pickup/dropoff and received a nicer car than we were expecting.
Cons: The shuttle from the airport was a little bit of an unexpected inconvenience but they were super quick to pick up after calling. Could see how it would be a big pain if you were picking up/returning after hours.
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9.6
Pros: As helpful as they could be with few staff and early closures during the pandemic.
Cons: We needed to drop the car off in Salem at 7 pm and at noon no one could answer the phone to tell us whether they had a key drop box because it would be after hours. We were a little worried about whether we were going to be able to drop the car off.
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10.0
Pros: Staff at both ends were professional.there were problems solved.
Cons: I needed to know that a credit card was necessary. Worth making that more important, as important as drivers license!
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9.6
Pros: Vanessa is always very helpful and cheerful
Cons: Nothing.
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8.8
Pros: The staff was friendly, helpful, and patient with us.
Cons: The location wasn't clear when we made the reservation. The site is not located in the airport terminal (as with the many other rental options) but offsite, in a local hotel. It was difficult to locate because of no clear signage at the hotel entrance. Also debit as a payment option is not allowed.
review from
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6.8
Pros: The car was great and clean.
Cons: The branch manager was extremely rude and lied about the status of the car. Branch manager made up a story to why I couldnt receive my keys when I walked in the door instead of being honest and stating the car just wasn’t ready. After confronting about lie, branch manager became more and more rude. Vented to employees in customer presence. Worst management and leadership I have ever witnessed in a rental branch.
review from
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8.4
Pros: Price was good and shuttle wasn't too far from terminal.
Cons: Arriving at the airport, we realized Hertz is not located at the terminal like others in Medford. We called for a shuttle and were told our car would not be ready for half an hour. Shuttle driver was not anxious to help with bags. Desk manager complained the whole time about being short staffed.
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8.0
Cons: Unclear that the location was not on site at the airport. That was misleading
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5.2
Pros: staff
Cons: clean windows are critical for a car to be driven safely. the windows inside and out were filthy.
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4.4
Cons: Only rental company that is not at the airport. There is shuttle bus from and to the airport. The rate was 4x higher than what I booked and at first the person said I had to suck it up and dispute with Kayak. Luckily other person was able to overwrite the price for me
review from
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2.0
Cons: Jeff was rude.waited at desk for 8 minutes while he was on phone...gave him my licence&debit card.he looked at them and said"I don't open for another 10 minutes!" Ok.went outside for 11 minutes. Gave Jeff same debit card and licence,he barely glanced and said I don't take debit cards! With attitude.
review from
Rated #5
Budget
7.5 Good (57 reviews)
1 location at Medford Airport
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Budget reviews
Car rental locations
Budget
Locations at Medford Airport
1000 Terminal Loop Pkwy,ste108
+1 541 773 7023
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
All Budget reviews
Budget reviews at Medford Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.6
Pros: Car was clean and at least they had one for me. The gentleman behind the counter was nice.
Cons: I picked up my car at the Medford airport. There's no signage indicating you have to go inside to pick up the rental, I just happened to walk inside after driving around the rental vehicle lot. I had booked an economy car (small size) and instead got stuck with a big gas guzzler on a 6-hour drive home. So while the initial rental was cheap, with the cost of gas it ended up being more than if I had just rented somewhere else. I was one person traveling by myself; I didn't want or need a massive SUV instead of a standard sedan and I'm not sure why an airport has so much trouble getting a variety of vehicles.
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3.2
Pros: Nothing
Cons: You guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car
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10.0
Pros: Super fast checkin and checkout and very conveniently located
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8.0
Pros: Convenient at airport
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9.6
Pros: Love going in and out of small airports! The Budget desk is right next to the baggage claim and car pickup & drop off is is literally just outside the door.
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4.4
Pros: Staff ready and helpful
Cons: No one in the early AMs to receive car back and don’t be surprised if they charge you an extra $100 because the amount they tell you is a “guestimated cost”... con-artist
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10.0
Thinking of buying one
Pros: Very peppy engine. Loved the accessories, dual air control, sound system, seats safety features. Very roomy, especially back compartment, more than enough room for four passengers with luggage.
Cons: There wasn't anything I disliked. However, I received a "change oil very soon" warning 1/2 way through my trip. It didn't concern me, just made me wonder if somebody missed a maintenance schedule.
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8.8
Pros: Car was very clean & excellent condition, relatively fast pickup.
Cons: There were many hidden fees/taxes that were unexpected prior to pickup.
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4.4
Cons: Billed me wrong. Upgraded to the nosiest SUV (Jeep Compass sounded like a helicopter). I had to call Budget customer service to correct billing error (counter rep "had no authority"). Other than that it was poor.
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5.2
I know it was a cheap rental... But...!
Cons: Was told it was the only car left... once I saw I called in to ask to change to something bigger or smaller... luckily I think I talked to a manager off duty... Scratches all over the car(glad I called), wasn’t cleaned... dirt all over in the inside... no floor mats and a huge hole in the driver side floor carpet... really?!! With only 14k miles...
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2.0
Cons: Tried to cancel. Don’t know if it ever went through.kayak rental program is not user friendly.
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10.0
Mini van was great.
Pros: Super nice and comfortable
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10.0
Pros: Super fast checkin and checkout and very conveniently located
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9.6
Pros: Love going in and out of small airports! The Budget desk is right next to the baggage claim and car pickup & drop off is is literally just outside the door.
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10.0
Thinking of buying one
Pros: Very peppy engine. Loved the accessories, dual air control, sound system, seats safety features. Very roomy, especially back compartment, more than enough room for four passengers with luggage.
Cons: There wasn't anything I disliked. However, I received a "change oil very soon" warning 1/2 way through my trip. It didn't concern me, just made me wonder if somebody missed a maintenance schedule.
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8.8
Pros: Car was very clean & excellent condition, relatively fast pickup.
Cons: There were many hidden fees/taxes that were unexpected prior to pickup.
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10.0
Mini van was great.
Pros: Super nice and comfortable
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5.6
Pros: Car was clean and at least they had one for me. The gentleman behind the counter was nice.
Cons: I picked up my car at the Medford airport. There's no signage indicating you have to go inside to pick up the rental, I just happened to walk inside after driving around the rental vehicle lot. I had booked an economy car (small size) and instead got stuck with a big gas guzzler on a 6-hour drive home. So while the initial rental was cheap, with the cost of gas it ended up being more than if I had just rented somewhere else. I was one person traveling by myself; I didn't want or need a massive SUV instead of a standard sedan and I'm not sure why an airport has so much trouble getting a variety of vehicles.
review from
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3.2
Pros: Nothing
Cons: You guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car
review from
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4.4
Pros: Staff ready and helpful
Cons: No one in the early AMs to receive car back and don’t be surprised if they charge you an extra $100 because the amount they tell you is a “guestimated cost”... con-artist
review from
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4.4
Cons: Billed me wrong. Upgraded to the nosiest SUV (Jeep Compass sounded like a helicopter). I had to call Budget customer service to correct billing error (counter rep "had no authority"). Other than that it was poor.
review from
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5.2
I know it was a cheap rental... But...!
Cons: Was told it was the only car left... once I saw I called in to ask to change to something bigger or smaller... luckily I think I talked to a manager off duty... Scratches all over the car(glad I called), wasn’t cleaned... dirt all over in the inside... no floor mats and a huge hole in the driver side floor carpet... really?!! With only 14k miles...
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2.0
Cons: Tried to cancel. Don’t know if it ever went through.kayak rental program is not user friendly.
review from
Rated #6
Avis
7.1 Good (6 reviews)
1 location at Medford Airport
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Avis reviews
Car rental locations
Avis
Locations at Medford Airport
1000 Terminal Loop Parkway
+1 541 772 2632
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
All Avis reviews
Avis reviews at Medford Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.6
Pros: Nice upgrade to a premium 4WD
Cons: Vehicles were not available. Myself and 6+ others had to wait almost two hours to receive keys. I spent $300 more on a air ticket to arrive early, woke up at 3:30AM for that flight, then had to wait 2 hours to get a pre-booked rental car.... They dropped the price $40, but it was a trainwreck.
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10.0
Pros: Pickup and drop off were easy. The vehicle was an upgrade. The price was excellent.
Cons: The vehicle had a high tech system built into the dashboard to link with my mobile phone. Unfortunately, it was too comp licated to be intuitively obvious. I had to unlink my phone. There were no instructions. They were probably in the glove box, which was locked. The car key wouldn't open it.
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6.8
Pros: Price
Cons: The more fuel efficient car I reserved was unavailable. The upgrade/alternate got much poorer MPG. A phone number not affiliated with me was read back to me at check-in the person behind the counter wouldn’t remove it.
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10.0
Pros: The customer service in Medford was outstanding!
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8.4
Pros: convenient; helpful friendly staff. Inside of car was very clean.
Cons: car was unwashed outside and had bird poop on it when I picked it up.
review from
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10.0
Pros: Pickup and drop off were easy. The vehicle was an upgrade. The price was excellent.
Cons: The vehicle had a high tech system built into the dashboard to link with my mobile phone. Unfortunately, it was too comp licated to be intuitively obvious. I had to unlink my phone. There were no instructions. They were probably in the glove box, which was locked. The car key wouldn't open it.
review from
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10.0
Pros: The customer service in Medford was outstanding!
review from
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6.8
Pros: Price
Cons: The more fuel efficient car I reserved was unavailable. The upgrade/alternate got much poorer MPG. A phone number not affiliated with me was read back to me at check-in the person behind the counter wouldn’t remove it.
review from
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8.4
Pros: convenient; helpful friendly staff. Inside of car was very clean.
Cons: car was unwashed outside and had bird poop on it when I picked it up.
review from
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Car rental locations
Easirent
Locations at Medford Airport
Rogue Valley International - Medford Airport
| Monday | 00:01 - 23:59 |
| Tuesday | 00:01 - 23:59 |
| Wednesday | 00:01 - 23:59 |
| Thursday | 00:01 - 23:59 |
| Friday | 00:01 - 23:59 |
| Saturday | 00:01 - 23:59 |
| Sunday |
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Car rental locations
Sunnycars
Locations at Medford Airport
1000 Terminal Loop Parkway
Car rental locations at Medford Airport
Top tips for renting a car at Medford Airport
- Book your rental car at Medford Airport at least 5 weeks before your trip in order to get a below-average price
FAQs about renting a car at Medford Airport
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