8.0 Excellent2022 Mar 17
Liked fuel economy. I think The road noise (tires) in the RAV4 was noticeable. We didn’t get the Camry we’d selected. I’m used to a walk around inspection before driving off, had concerns about that.
10.0 Excellent2021 Oct 17
Pretty speedy and very helpful staff at MFR airport location.
10.0 Excellent2021 Oct 14
Counter staff was great , no one met you at car. I am use to having to confirm that car was ok, With changing time had to write down mileage, how much gas was left and handed to counter staff and walked away
10.0 Excellent2021 Sep 17
Everything was great except the windshield had pitch spots on it in our viewing area and it was so thick and sticky. Tried cleaning it off multiple times but a razor blade or heavy solvent would have been required and being that we were traveling from out of state, we didn’t have that on us. Other than that, it was great.
1.9 Horrible2021 Sep 07
It is a nightmare rent a car with BUDGET. They provide a fake rent agreement and I had an accident I have 2 weeks with all this problem they never listen.
7.9 Good2021 Sep 03
Pick up was a bit extended because the budget window was closed and I had to pick up through the Avis window. Overall costs were higher than I wanted, but that appears to be consistent with rental cars everywhere. Drop off went very smooth. My rental had been broken into/broken window the night before drop off. The process went smooth and the individual assisting was very kind. Only drop off complaint was there was no Budget drop off location onsite at the airport, and I had to go through Avis.
8.0 Excellent2021 Jun 26
Staff was friendly and efficient at the pickup location. There was a line, but she kept it moving.Two agents working at pickup would have prevented or shortened the line.
5.6 Okay2020 Sep 27
Car was clean and at least they had one for me. The gentleman behind the counter was nice.I picked up my car at the Medford airport. There's no signage indicating you have to go inside to pick up the rental, I just happened to walk inside after driving around the rental vehicle lot. I had booked an economy car (small size) and instead got stuck with a big gas guzzler on a 6-hour drive home. So while the initial rental was cheap, with the cost of gas it ended up being more than if I had just rented somewhere else. I was one person traveling by myself; I didn't want or need a massive SUV instead of a standard sedan and I'm not sure why an airport has so much trouble getting a variety of vehicles.
3.2 Mediocre2020 May 04
NothingYou guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car
10.0 Excellent2019 Dec 18
Super fast checkin and checkout and very conveniently located