4.0 Okay2020 Dec 13
Pros: The guy at the drop off try to make me pay 3 days and I only use the car for one day
8.0 Excellent2019 Oct 10
Pros: Our customer service representative was excellent, explained everything and anticipated any questions we might have.Cons: Nothing.
9.6 Excellent2019 Aug 14
Pros: The staff were amazing! They had all the car paperwork prepped for everyone arriving and made it such an efficient experience to pick up the keys and get the car.
2.0 Mediocre2019 May 14
Pros: nothingCons: I reserved a car, but when I arrived at airport, they told me that though they had cars available, they wouldn't give me one, because they were running low and wanted to give cars to other people who also had reservations.
10.0 Excellent2019 May 07
Pros: The gal at the desk when we picked up was very friendly, professional and helpful.Cons: The Medford car rental parking lot could probably use a little reconfiguring of parking spaces allotted to each company. The first signs we saw didn't even list Alamo so it was a bit of an educated guess to just keep walking until we got to our car.
10.0 Excellent2019 Feb 26
Pros: AbsolutelyCons: Perfect experience!
10.0 Excellent2017 Jun 22
Ford Edge x 2 weeksPros: Comfortable and spacious car. Alamo was very easy to work with. Agreement was exactly as stated. Extended use x 1 day with no hassle.Cons: Ford Edge wasn't my favorite car.
10.0 Excellent2017 Jun 11
Pros: Super convenient and great value for money.
10.0 Excellent2016 Dec 23
Great customer servicePros: The rental agent was efficient, knowledgeable, and very friendly. It was easy to rent, find the car and return it.
10.0 Excellent2016 Dec 08
Pros: The Jeep handled well on the mountain curves in inclement weather, held to the road in strong wind. Visibility was good, defrost effective. We like the roomy storage area, and the back doors which opened fully. This was first Jeep either of us had driven, and we found all the panel information, buttons and levers, clearly marked and easy to use.Cons: The gas gauge did not seem to give reliable reading. We drove a major portion of our trip using, apparently, a moderate portion of available gas. The gas alarm light flashed on surprisingly soon after the gauge registered a quarter tank. We had projected our refill stop, and had to recalculate.