Cons: You guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car
Pros: Super fast checkin and checkout and very conveniently located
Pros: Convenient at airport
Pros: Love going in and out of small airports! The Budget desk is right next to the baggage claim and car pickup & drop off is is literally just outside the door.
Pros: Staff ready and helpful
Cons: No one in the early AMs to receive car back and don’t be surprised if they charge you an extra $100 because the amount they tell you is a “guestimated cost”... con-artist
Thinking of buying one
Pros: Very peppy engine. Loved the accessories, dual air control, sound system, seats safety features. Very roomy, especially back compartment, more than enough room for four passengers with luggage.
Cons: There wasn't anything I disliked. However, I received a "change oil very soon" warning 1/2 way through my trip. It didn't concern me, just made me wonder if somebody missed a maintenance schedule.
Pros: Car was very clean & excellent condition, relatively fast pickup.
Cons: There were many hidden fees/taxes that were unexpected prior to pickup.
Cons: Billed me wrong. Upgraded to the nosiest SUV (Jeep Compass sounded like a helicopter). I had to call Budget customer service to correct billing error (counter rep "had no authority"). Other than that it was poor.
I know it was a cheap rental... But...!
Cons: Was told it was the only car left... once I saw I called in to ask to change to something bigger or smaller... luckily I think I talked to a manager off duty... Scratches all over the car(glad I called), wasn’t cleaned... dirt all over in the inside... no floor mats and a huge hole in the driver side floor carpet... really?!! With only 14k miles...
Cons: Tried to cancel. Don’t know if it ever went through.kayak rental program is not user friendly.
Mini van was great.
Pros: Super nice and comfortable
Pros: Good service, as advertized.
Cons: When paying Kayak, the web site only charged for the insurance. I paid at the Dollar rent a car desk. No big deal, but thought I was paying for all costs online.
Budget has 2 rental locations in Medford. Take a look at our Budget rental location map to find the best rental cars near you.