8.8
Pros:Expedia/Kayak booked their car at the wrong location.Cons:Expedia/kayak should have booked correctly.Reviewed 2020 Aug 08
review from![kayak]()
7.6
Pros:Good new car.Cons:over $30 extra taxes not mentioned during reservationReviewed 2020 Jul 07
review from![kayak]()
5.2
Pros:Kia Optima was a good road car with great gas mileage.Cons:Car had half tank of gas, windshield was dirty, no wiper fluid, low fron t tirewReviewed 2020 Jul 06
review from![kayak]()
7.2
Cons:I was chared more than I was quoted because locations were closed and I could only pick up my reservation at the airportReviewed 2020 Apr 11
review from![kayak]()
10.0
Cons:Nonsmoking carReviewed 2019 Sep 27
review from![kayak]()
8.0
Cons:I brought the car back with a full tank but I was still charged for a full tank of gas. Just make sure but all the charges are checked out before you sign on the dotted lineReviewed 2019 Aug 29
review from![kayak]()
10.0
Pros:The entire experience was amazing! I have rented cars in the past and have had marginal experiences in most cases. Everybody I encountered was friendly the explanation of all expectations was clear and I was upgraded to an EscaladeCons:Well if the Escalade had gotten better than 24 miles to the gallon I would have been happier but that's not Enterprises fault. I intend to call corporate headquarters and sing the Praises of the staff.Reviewed 2019 May 26
review from![kayak]()
10.0
Pros:This was by far the best experience I’ve ever had with a car rental. They upgraded my car. The staff was super helpful. Sean helped me set up the Bluetooth. They called the next day to see if everything was okay. When I returned the car, I was given a ride to the airport. Highly recommended.Cons:Nothing. I had meant to rent the car at the Medford airport and had rented it here by mistake. But i was very happy with my mistake. It was considerably less expensive here and a very good experience.Reviewed 2019 May 19
review from![kayak]()
4.0
Cons:The customer service at this location was the worst of any car rental place I have ever used. The 2 young men at the counter were unprofessional and rude. I would never use them againReviewed 2018 Oct 22
review from![kayak]()
2.8
Avoid if possibleCons:Reservation not at specified location (airport). Had to take a cab to get to the down town location. Company made now effort to provide transportation. Then waited nearly 2 hours for "Next available vehicle". Unfortunately, the gas tank was S early empty...needed gas just to get out of town. The car was not clean and had damage to the seat. While they attempted to reduce the price the final bill was still higher than agreed to. Avoid if possible!Reviewed 2017 May 09
review from![kayak]()
9.6
Great ValuePros:Very comfortable vehicle for driving around Southern Oregon. Good on gas and well worth the money we spent. Clean and new car. Drop off was easy.Cons:Nothing! Great car and serviceReviewed 2017 Apr 26
review from![kayak]()
10.0
Fantastic ServicePros:The service, the care, and the priceReviewed 2017 Apr 22
review from![kayak]()