Pros: Expedia/Kayak booked their car at the wrong location.
Cons: Expedia/kayak should have booked correctly.
Cons: Staff was rude. We were told that the car would not be available for six hours after the reservation pick up time.
Good new car.
Cons: over $30 extra taxes not mentioned during reservation
Pros: Kia Optima was a good road car with great gas mileage.
Cons: Car had half tank of gas, windshield was dirty, no wiper fluid, low fron t tirew
Cons: I was chared more than I was quoted because locations were closed and I could only pick up my reservation at the airport
Pros: Excellent staff at the Santa Clara drop off and loved the courtesy ride back to our hotel
Cons: Nonsmoking car
Cons: I brought the car back with a full tank but I was still charged for a full tank of gas. Just make sure but all the charges are checked out before you sign on the dotted line
Pros: No cars to rent when we go there don't waste your time at this place! No record of my reservation. Looking at other reviews, I'm not sure how this location is event open.
Cons: They could have had a functioning reservation system and cars to rent.
Pros: The entire experience was amazing! I have rented cars in the past and have had marginal experiences in most cases. Everybody I encountered was friendly the explanation of all expectations was clear and I was upgraded to an Escalade
Cons: Well if the Escalade had gotten better than 24 miles to the gallon I would have been happier but that's not Enterprises fault. I intend to call corporate headquarters and sing the Praises of the staff.
Pros: This was by far the best experience I’ve ever had with a car rental. They upgraded my car. The staff was super helpful. Sean helped me set up the Bluetooth. They called the next day to see if everything was okay. When I returned the car, I was given a ride to the airport. Highly recommended.
Cons: Nothing. I had meant to rent the car at the Medford airport and had rented it here by mistake. But i was very happy with my mistake. It was considerably less expensive here and a very good experience.
Pros: Staff was friendly
Enterprise has 2 rental locations in Medford. Take a look at our Enterprise rental location map to find the best rental cars near you.