Find reviews that mention:
6.0
Car was fine, clean and the model was as requested. The pick up was terrible. There was a line of twenty people ahead of us! Medford is a small airport and when multiple flights come in I understand it can be hectic. But all the other counters had 1 or 2 people and quickly on their way. After 20-30 minutes we finally made it to the front and were told we'd have to wait for our vehicle which took another 30 minutes to appear! After that, smooth sailing!Reviewed 2023 Aug 20
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10.0
Medford has very friendly staff at pick up and drop off. They are quick and efficient.Reviewed 2022 Jun 25
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4.0
It could have been better if I got a car I reserved 6 months prior and if I didn’t have to spend a 1/2 Hr on the phone for a refund on gas. I brought it back the same as I got it and it was 4-5 gallons short of full and the ignition locked up creating a lot of stressReviewed 2022 Jun 24
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10.0
Arrived in Medford and Alamo desk was closed but they directed you to National rental desk. National took good care of us and had an excellent rental car ready for us in about 10 minutes. We were very pleased with the service and vehicle that was provided.Reviewed 2021 Sep 18
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4.0
Pros:The guy at the drop off try to make me pay 3 days and I only use the car for one dayReviewed 2020 Dec 13
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8.0
Pros:Our customer service representative was excellent, explained everything and anticipated any questions we might have.Cons:Nothing.Reviewed 2019 Oct 10
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9.6
Pros:The staff were amazing! They had all the car paperwork prepped for everyone arriving and made it such an efficient experience to pick up the keys and get the car.Reviewed 2019 Aug 14
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2.0
Pros:nothingCons:I reserved a car, but when I arrived at airport, they told me that though they had cars available, they wouldn't give me one, because they were running low and wanted to give cars to other people who also had reservations.Reviewed 2019 May 14
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10.0
Pros:The gal at the desk when we picked up was very friendly, professional and helpful.Cons:The Medford car rental parking lot could probably use a little reconfiguring of parking spaces allotted to each company. The first signs we saw didn't even list Alamo so it was a bit of an educated guess to just keep walking until we got to our car.Reviewed 2019 May 07
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10.0
Pros:AbsolutelyCons:Perfect experience!Reviewed 2019 Feb 26
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10.0
Ford Edge x 2 weeksPros:Comfortable and spacious car. Alamo was very easy to work with. Agreement was exactly as stated. Extended use x 1 day with no hassle.Cons:Ford Edge wasn't my favorite car.Reviewed 2017 Jun 22
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10.0
Pros:Super convenient and great value for money.Reviewed 2017 Jun 11
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