Car rental at Dallas/Fort Worth Airport

Car rental at Dallas/Fort Worth Airport

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Dallas, TX, United States - Dallas/Fort Worth
24 May — 31 May
Same drop-off
Dallas, TX, United States - Dallas/Fort Worth
Tue 24.05
Noon
Tue 31.05
Noon
Driver's age:

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Dallas/Fort Worth Airport car rental reviews and directory

Rated #1
Sixt
Best rated
7.5 Good (387 reviews)
1 location in Dallas/Fort Worth Airport
Sixt
Locations in Dallas/Fort Worth Airport
  • 7.9
  • 7.8
  • 7.3
  • 7.3
  • 7.3
Recent reviews
10.0 Excellent2022 May 13
Fast, friendly, and clean!
6.0 Good2022 May 02
Did not have the vehicle I reserved and then was given a different vehicle then I was told was going to get to replace the vehicle I reserved.
10.0 Excellent2022 Apr 21
Car drop off was a little confusing for some people returning cars. Staff seemed out of sorts with a few people who came in the wrong entrance.
2.0 Mediocre2022 Apr 11
They told me the Jeep Cherokee class I booked 3 hours prior was no longer available and told me my only option was to upgrade to a Dodge Durango for an additional $54.00 + taxes per day. After telling me this was my only option I said I will take it but I am writing bad reviews, he then said he was denying my rental. I was hesitant to book through them due to my great experiences through Enterprise as it was. I ended up with a Dodge Durango at Enterprise for less money. I now see all the bad reviews about this company and wish I looked before booking. They have 2 stars on Yelp! That is really bad!
8.0 Excellent2022 Apr 02
The only disappointment was the car smelled strongly of cigarette smoke, which was surprising as smoking was supposed to be prohibited in the cars.
2.0 Mediocre2022 Mar 17
Woman at the counter gave me poor advice about needing a transponder for toll roads. She asked where I was going and after I told her she said it would be no need to rent a transponder from them. Within minutes of getting off airport property I was already on a toll road and there’s a five dollar surcharge per entry onto a toll road.
8.0 Excellent2022 Feb 23
At pick up the car first offered had a defected drivers seat belt, i was then offered a different vehicle which wasn’t suitable due to odd seat configuration. When i pointed out that it wont be able to acomodate my family and luggage due to this, i was shown a cold shoulder and given excuses (without even standing up from the desk and looking for alternative vehicle). I found that very rude and lazy by the Sixt staff at Dallas airport.
2.0 Mediocre2021 Nov 16
Tire lost pressure. Tried to say there was a superficial crack on windshield which did not happen when I was driving. Upsold on an unlimited toll fee which ended up being a complete waste of money. Will not rent from them again.
10.0 Excellent2021 Nov 13
Short line, courteous staff, no hassle return.
8.0 Excellent2021 Nov 12
My car shook.teally bad when I braked and therre was food under my seat that lead to strange smells.until found it.
Rated #2
Hertz
6.5 Good (133 reviews)
1 location in Dallas/Fort Worth Airport
Hertz
Locations in Dallas/Fort Worth Airport
  • 7.3
  • 7.3
  • 6.4
  • 6.3
  • 6.6
Recent reviews
2.0 Mediocre2022 May 16
Car rate was Way too expensive.
6.0 Good2022 May 15
The option to walk out and choose any vehicle is nice. They got us on the gas/fuel charge. The way it was explained and what was charged were two very different things. Speaking on the phone to a human is important to me and other people who travel. Work on that issue.
8.0 Excellent2022 Apr 18
Car was priced very well. Pick up counter was very busy so it took a while to get the car but staff was efficient and friendly.
2.0 Mediocre2022 Apr 06
10% call center fee?!? Cannot make any changes online $10 reschedule fee Hands down the worst customer service experience ever. They will charge you $100 a day to rent a car and then try to nickel and dime you for everything they possibly can. I will never rent from Hertz again.
2.0 Mediocre2022 Apr 03
Despite having a prepaid reservation and checking early on the Hertz app, when we arrived the Hertz counter was closed and there where no vehicles available. We had to change our rental to Avis.
10.0 Excellent2022 Mar 30
Just very expensive
2.0 Mediocre2022 Mar 28
Drop off was terrible. I ordered the car and the drop off was for Sunday at 9PM. The drop off location closed at noon.
8.0 Excellent2022 Mar 20
The line was long. About 30 minutes to talk to someone. But once my turn was up it all went very smoothly. I liked the ability to choose my car. There were many options as well. The contract part doesn’t take as long as it used to and you don’t collect as much info as you used to. Seems you could automate that or collect the majority of info at the time of reservation so that customers could simply check in at a kiosk and go.
2.0 Mediocre2022 Mar 10
I got tricked by the salesman when I picked up the car. Hertz should be ashamed.
8.0 Excellent2022 Feb 28
I had to wait 30 min for my car to be ready even though i was there at my pick up time.
Rated #3
Budget
6.4 Good (143 reviews)
1 location in Dallas/Fort Worth Airport
Budget
Locations in Dallas/Fort Worth Airport
  • 7
  • 7
  • 6.3
  • 6.2
  • 6.2
Recent reviews
8.0 Excellent2022 May 14
Had cracked windshield that probably made it illegal to drive. Lady at pick up with AVis name tag was less than polite.
8.0 Excellent2022 May 13
Good staff, no issues but car was not cleaned when I collected it.
10.0 Excellent2022 Apr 27
The Budget rep was so kind. When she found out we were going to drive a college aged couple to Austin with us so they wouldn't miss their exams, she upgraded our rental at no extra charge. She turned an unfortunate circumstance into a joyous experience for us all. Thanks, Budget.
2.0 Mediocre2022 Apr 25
Ended up canceling service due to a two hour wait in line.
8.0 Excellent2022 Apr 17
More help at the front desk.
2.0 Mediocre2022 Apr 05
I had to wait in line for 2 hours to pick up my reserved car. It took about 5 minutes for them to pull it up when I got to the counter.
6.0 Good2022 Mar 20
Getting the car took 2 hrs. 25 people lined up, 2 agents.
4.0 Okay2022 Mar 15
Long wait to pick up car. Rental lady was condescending and more concerned about texting on her phone!
6.0 Good2022 Mar 14
There was a line of 60-70 people and there was little to no customer service. I found out after I got my car that it was due to a car shortage. An announcement would have been useful and calming.
8.0 Excellent2022 Mar 12
The pick-up process was kind of slow... not enough staff. The drop-off process was great... super quick and efficient. The vehicle was in very good shape (clean) for a vehicle with about 25,000 miles on it.
Rated #4
Payless
6 Good (262 reviews)
1 location in Dallas/Fort Worth Airport
Payless
Locations in Dallas/Fort Worth Airport
  • 6.5
  • 6.5
  • 5.8
  • 5.8
  • 6.2
Recent reviews
2.0 Mediocre2022 Apr 02
Never even got the car. Got to the rental office and the line was 200 people long.
10.0 Excellent2022 Mar 06
Great service, great vehicle, all round super experience.
6.0 Good2022 Mar 03
As I returned the car, a fuel charge was added and billed to my credit card. When I noticed it on me receipt I went to the front desk, waited 1 hour in line and asked them to remove it since I had chosen to refuel the car myself - on the agreement. It would be better to check the agreement first before cashing out the order. That way these mistakes aren't made.
2.0 Mediocre2022 Mar 03
Zero customer service. Charge for everything by default.
4.0 Okay2022 Feb 25
The confirmation email sent to me stated to go to the Avis counter, which I did and after waiting for 40 minutes in that line, I was told Avis is only the after hours counter and I needed to go wait again in the Payless line. This was very frustrating. Drop off was super simple.
6.0 Good2022 Feb 21
Select the car they did not have it I end up with the band the pick up took an hour and 15 minutes with only five clients ahead of me. It took for ever!!!!
2.0 Mediocre2022 Feb 20
After hours on the phone and trying to find contact numbers for many different people, I was unable to reschedule or cancel my reservation. What a rip off. I will never use your services again.
2.0 Mediocre2022 Feb 15
Waited in line for 2 hours to get to counter and then the agent sneered at me when I mentioned the wait. Gave me the wrong spot number (empty, no car), so I had to go back in and deal with the same agent again to get a spot number with a car in it. Also, the price changed from the reservation price and agent made up stories about tax rates to try to explain why. I never figured it out, but decided to just take the hit so I could get out of there.
8.0 Excellent2022 Feb 11
Better personnel at counter to assist you.
2.0 Mediocre2022 Jan 31
Car was fine, what I paid for. Really slow service, it took a full hour of waiting in line to get to the counter to rent the car, which after flights is a pretty long time. The return process was ok though.
Rated #5
Thrifty
5.9 Okay (131 reviews)
1 location in Dallas/Fort Worth Airport
Thrifty
Locations in Dallas/Fort Worth Airport
  • 6.4
  • 6.2
  • 5.7
  • 5.8
  • 5.7
Recent reviews
2.0 Mediocre2022 Apr 27
POOR PAYMENT SYSTEM GOT OVER CHARGED 800 DOLLARS!!! COMMUNICATION STRUGGLE!!
2.0 Mediocre2022 Apr 26
There was no car available when I went there
8.0 Excellent2022 Apr 12
Only 1 car to choose from, long wait to get to pick up the car, could have had more staff if they were that busy. Other than that it was pretty good. Quick drop off. Good value all in all
6.0 Good2022 Mar 07
I was charged specifically for the amount of time I would be using the vehicle. There was no one at the thrifty counter, I was redirected at the last minute to another rental counter that was servicing their own clients as well as thrifty. Which cut into the time I paid for. Then once I got through the incredibly long line, the car I was given was not entered correctly into the system, and needed maintenance. Causing me to spend even more time, having to take the vehicle back and get a completely different vehicle. This is not a one off. While waiting in line with the second vehicle, I then had to reverse along with everyone else in line, because the person(s) in front had some other issue that caused them to also have to return their vehicle at the last second. Utterly ridiculous.
10.0 Excellent2021 Oct 05
Upon arrival at the car rental facility, I was promptly processed and was off in the provided car within 15 minutes. The return was even easier and faster!
1.9 Horrible2021 Sep 16
My trip to Dallas was cancelled due to the recent Covid spike but I was unable to make any change to my reservation or cancel. Therefore I lost $500 and the rental went unused. Extremely surprised and unhappy that in these times there isn’t more flexibility. My last time using Kayak.
1.9 Horrible2021 Aug 23
Charged me $50 for early return.....sucks!
3.9 Mediocre2021 Aug 22
I waited more than an hour to get the vehicle. I payed for a Mazda 3 or similar size car. Instead, I was given a Chevrolet Spark, which is way smaller. Not a good experience.
1.9 Horrible2021 Aug 16
We stood in line for an hour and a half at DFW, without reaching the front counter. We eventually went with National, and we're out in under 5 minutes.
1.9 Horrible2021 Aug 08
Line was too long for pick up
Rated #6
Dollar
5.6 Okay (178 reviews)
1 location in Dallas/Fort Worth Airport
Dollar
Locations in Dallas/Fort Worth Airport
  • 6.5
  • 6.2
  • 5.5
  • 5.4
  • 5.7
Recent reviews
8.0 Excellent2022 Apr 14
Comfortable, decent gas mileage, frantic pickup before all the cars were gone, even with a reservation, performed well with one hitch.
6.0 Good2022 Mar 31
They tried to stick me with a tiny, tiny compact car stating that all the cars in my class were gone. It was the smallest car and looked unsafe! I was able to negotiate something a little bigger but I was not happy that they didn’t have something readily available.
2.0 Mediocre2022 Mar 14
I put a 3pm drop off on the order but they changed it to 8am and charged us for 7 extra hours. Incredibly frustrating experience all around. We’ll never go with Dollar again and will tell everyone we know to avoid Dollar
2.0 Mediocre2022 Mar 05
I thought all the staff working at the airport were really friendly, nice, and competent. My concern is this is the second time I have rented from Dollar and the wait was simply unacceptable. We waited for more than hour to check in and then receive our vehicle - we actually didn't get our vehicle - we got a minivan instead of an SUV - because of delays in washing, prep, etc. with all the cars. When traveling for business on a schedule this wasn't an inconvenience but a deal killer.
2.0 Mediocre2022 Mar 01
Waited 4 hours for our vehicle. The toll tag is a racket with them, why they just don't transfer the charges for the tolls is beyond me. NEVER AGAIN!
4.0 Okay2022 Feb 25
Check tires before accepting car. Tires were worn but not bad enough to have to be replaced but made the 4hr drive horrible. Employees at drop off were extremely rude.
2.0 Mediocre2022 Feb 20
Car rental company - dollar refused rental stating they dont have vehicles.
2.0 Mediocre2022 Feb 06
Upon arrival they did not allow me to take the original car that was given to me. I ended up having to go through the line 3 times in all and switching 3 cars since one smelled like straight cigarettes.
2.0 Mediocre2022 Feb 02
I was overcharged at pickup. Only agreed to add toll tag to vehicle. All other selections were made at time of reservation. There were additional charges made without my knowledge. I was verbally told I was being charged a refundable deposit and the additional charge for the tolls. I wasn’t shown anything in writing or given a total that he was running my card for at this time. It all went so quickly honestly. I was asked to sign on a touch pad to agree to the rental was handed a small envelope of papers and was on my way. Anxious to get on the road as we had another two hour drive to Wichita Falls. I received a notification that I was charged an additional $399 (including my refundable deposit of $200). I should have been charged $291.43, incl deposit as I had an agreement from my reservation and had prepaid for my reservation minus a small balance due at checkin of $91.43. It was completely a bait and switch situation. When I arrived at my destination I looked over my emails receipts and the paperwork I was handed and there are additional fees for insurance tht I had already declined at the time of my reservation and upon checkin. I verbally told the agent that I have insurance coverage via my credit card as well as my personal auto policy. I am very disappointed by your company’s handling of this issue. I contacted your company via live chat (dollar) and was on the chat for 50+ minutes with very poor response. I was told multiple times that my reservation was being reviewed. This is the worst experience I have ever had with a rental company. It’s very dishonest.
2.0 Mediocre2022 Jan 18
I arrived at the car rental with my reservation confirmation. They did not have a car for me when I arrived. I was told it would be a 2-2.5 hour wait. I asked if there was something larger and was told no. Rather than going through the hassle of standing in line for another hour, I arranged for someone to pick me up and used an Uber back to the airport. It was the worst experience I've had renting a car.
Rated #7
Alamo
8.9 Excellent (83 reviews)
1 location in Dallas/Fort Worth Airport
Alamo
Locations in Dallas/Fort Worth Airport
  • 9
  • 9
  • 8.8
  • 8.9
  • 8.5
Recent reviews
6.0 Good2021 Dec 27
The car was dirty at pickup.
10.0 Excellent2021 Nov 21
The service and car were wonderful. The only criticism is the insurance policies. My personal insurance will cover everything but loss of use. In order to get that coverage I needed to buy the most expensive coverage; that is, the full coverage. I think that this tactic for getting customers to buy full coverage is awful.
6.0 Good2021 Oct 26
"Compact" doesn't or perhaps shouldn't mean sacrificing expenses on specific car items. For example, when my sister pulled down the passenger visor to fix herself, there was NO MIRROR! Crust!! Although this car got me where it needed me to get to--thank you!--it just seemed like a REALLY laughable car (on your part) that would WANT to force me to upgrade. Kudos (and smart on your part) to you if you intended for that! I had to choose this last minute car. That I got a card, I was happy. The price, however, was a heavy pill I HAD to swallow.
7.9 Good2021 Sep 29
Excellent
10.0 Excellent2021 Sep 27
I liked picking my rental car from about 12 in the lot. Alamo saved us some money that they could have ignored: I had bought an option I didn't need to buy. That's integrity.
2.0 Mediocre2021 Jun 03
I arrived at the car rental center at the DFW airport. Many vendors sold out of cars upon walk up, including Alamo. Got online and checked your website. Found out Alamo had cars. Made reservation. Went to desk and asked why they did not offer any earlier and why the price had jumped significantly. Gauging at its best! I needed a car immediately. After a 30 min wait while the attendant went into the back room to “talk to his boss” he came back with a over priced economy car. Paid and left.
10.0 Excellent2017 Jun 28
Great serviceGreat car for great price.
5.6 Okay2017 Jun 23
Alamo engages in shady business tacticsCar was clean and in good condition.Alamo refused to honor the terms of the contract that we initially established with them and for which they accepted payment (i.e. Fraud) because the reservation primary driver was not the person that paid the prepaid amount (despite that person being present, with ID and credit card used, at the time of pickup). They proceeded to establish a new reservation at a higher rate, refusing to honor the original rate (i.e. Bait & Switch) of the reservation. It took a significant amount of time with multiple customer service agents at both check-in and check-out to get them to abide by the original terms of the agreement. Very questionable business practices, I have to wonder how many other people who were not willing to go through the hassle of dealing with their byzantine customer service system have been overcharged because of this.
10.0 Excellent2017 Jun 05
Best rental!Best rental we have had in quite a while. Car was great and the price was even better. Gas mileage was equally good as well.
10.0 Excellent2017 May 03
Great customer service!I had accidentally put in the wrong days to pick up my rental so there was just a little bit of an up charge. However since it took awhile to figure out why the was an up charge they have me a free upgrade in vehicle. They were super helpful and nice. Completely willing to help me out!
Rated #8
Enterprise
8.3 Excellent (47 reviews)
1 location in Dallas/Fort Worth Airport
Enterprise
Locations in Dallas/Fort Worth Airport
  • 8.5
  • 8.4
  • 8.3
  • 8.3
  • 8.2
Recent reviews
2.0 Mediocre2021 Dec 25
Awful experience… one of the drivers forgot their license… Enterprise said no problem, just go to any enterprise location and add the driver… several hours and two locations later no results. We had picked it up from the airport which was 30 miles away but if we were told only airport location could add drivers then we would have just gone back to it. Also, we’re told someone would call us if any issues. When we didn’t hear and called, we’re to had to go to airport. We get there next morning, delaying our trip by another few hours, only to be told it had been done already the day before. What a royal mess. They did offer to waive 15$ fee to add a driver though!!!
10.0 Excellent2021 Nov 17
The most helpful staff I’ve ever experienced. I don’t normally have good experience with rental car agencies, but this branch was definitely the exception….professional, courteous and friendly; all you’d expect from a top-notch enterprise!
2.0 Mediocre2021 Jul 05
Customer Service at pick up tried every trick to upsell me including blatantly lying. Made re-book twice online or face paying in additional $70. Then he dropped it to $50, then $20. Then finally honoured my agreed upon price. Pick up could have been 5 minutes. Enterprise upsell tactics turned pick up into 45 minutes and me being late to an event.
10.0 Excellent2017 Jun 07
Great rentalMy car was super clean. It team great. The service was the best I have ever had with Enterprise.I loved everything.
8.4 Excellent2017 May 23
Excellent service. use the kiosk or you have a long waitKiosk was easy to useLong lines and other companies were cheaper
8.4 Excellent2017 May 05
Good vehicle, minor service issuesClean, newPickup was delayed for some paperwork problem. Printing receipt took a while because the mobile printer was flaky. Glad we weren't in a hurry.
2.0 Mediocre2017 May 01
TerribleNothingWasn't able to rent a car...made the reservation and read the policy, saw that my bank card wasn't a problem and that it only required additional deposit. When I arrived I was told that I needed either an out of state identification or proof of an return flight. Had neither since I wasn't flying out and I'm a resident.
10.0 Excellent2017 Apr 23
Excellent experienceIt was a great experience overall!
8.0 Excellent2017 Apr 22
the vehicle
2.0 Mediocre2017 Apr 15
Did not take possession of the rental. Rented from Advantage on site.Nothing.Long line. Rental price quickly doubled over agreed upon rate. Customer service reps had a terrible attitude so I went to Advantage and rented a car for half the rate of Enterprise.
Rated #9
Avis
6.6 Good (42 reviews)
1 location in Dallas/Fort Worth Airport
Avis
Locations in Dallas/Fort Worth Airport
  • 6.8
  • 7.1
  • 6.6
  • 6.6
  • 6.4
Recent reviews
8.0 Excellent2022 Apr 19
They gave me the same car that I rented
2.0 Mediocre2022 Mar 29
Booked pick up for a Specific time and two hour later still no car. I hade to take an Uber to my event, and will still Be charged by Priceline and Avis! TOTAL BS
4.0 Okay2022 Mar 08
The car I reserved wasn’t available. The office was understaffed, resulting in a very long wait to have the reservation processed. I don’t blame the staff. They were overwhelmed and lacking sufficient backup. Shame on you Avis.
2.0 Mediocre2022 Jan 28
Had to change the car 3 times since everytime we went to a car it had an issue we spent about an hour extra of moving around until the moment we left. This was not a good experience and
2.0 Mediocre2021 Dec 23
No comment...!!!!
2.0 Mediocre2021 Nov 17
Rate at Avis was not the rate I booked on Kayak
2.0 Mediocre2021 Nov 15
We waited over an hour for our car at DFW. There were forty people ahead of us in line when we got there, and only 2-3 agents to help everyone. It was the most painful experience of our trip.
2.0 Mediocre2021 Nov 15
They gave me a car with 34,000 miles on it and it was so old it didn’t have CarPlay. Ruined the trip. I haven’t rented a car without CarPlay in five years. I will never be using Avis or KAYAK to book AVIS ever again! Back to Hertz Gold plus member and booking straight through their website no matter what the price!
1.9 Horrible2021 Oct 18
Took two hours to get the car. It was not the size reserved.
7.9 Good2021 Oct 17
Long line for pickup, took 30 mins, but other than that ok.
Rated #10
Advantage
6.2 Good (52 reviews)
1 location in Dallas/Fort Worth Airport
Advantage
Locations in Dallas/Fort Worth Airport
  • 6.6
  • 6.7
  • 5.9
  • 5.8
  • 5.8
Recent reviews
8.0 Excellent2022 Mar 27
The car was a but dirty on the outside but overall good, I mightve left my sweater in the car.
10.0 Excellent2022 Feb 25
The price was great and it was busy when I got there and I got my car within 30 Min. It went a little to fast in the cleaning part. Needed to ve vacuumed I found a cup under my seat and it had dirt in it. The seats were clean and it was just washed so I was ok with that.
6.0 Good2021 Nov 20
Disappointed by treatment at pick-up.
4.0 Okay2021 Nov 07
Agent difficult to understand due to accent. Never told us where to drop off vehicle. Probably not using them again.
5.9 Okay2021 Jul 26
You should put a few signs to guide the customers to the exactly Advantage car return site at the rental care return(DFW airport). I had to spent more than 20 minutes in finding out the correct site for Advantages care return
5.9 Okay2021 Jul 19
For what I paid I should have gone to hertz , the car was terrible and had some mechanical issues. It kept making really weird noises and I honestly thought it was going to break down
10.0 Excellent2021 Jul 07
Nothing
6.0 Good2021 May 30
Staff was friendly and the vehicle ran well.Be prepared for a $250 security deposit, which MUST be on the same card as the rental amount. This definitely threw a bit of a wrench into our plans, but luckily we were able to make it work.
8.0 Excellent2021 May 27
First time renting from here. I still think the check out process is too long especially if you fill out paperwork before hand. But otherwise, it was a good experience and would rent from them again.
8.0 Excellent2021 May 19
Very adequate
Rated #11
E-Z Rent-A-Car
5.8 Okay (88 reviews)
1 location in Dallas/Fort Worth Airport
E-Z Rent-A-Car
Locations in Dallas/Fort Worth Airport
  • 6.3
  • 6
  • 5.6
  • 5.5
  • 5.6
Recent reviews
10.0 Excellent2019 Sep 17
Clean
10.0 Excellent2019 Sep 02
Pay 12.99 for toll package daily or 15.00 plus toll in a 24 hour period. Texas. Wish I knew before I left and would have taken my own.
8.4 Excellent2019 Jul 17
Friendly agent at check in. Good rate.Model of car.
3.2 Mediocre2019 Jul 03
At first they weren’t going to lease us the car because they said we had no flight at the airport. Then They gave us a huge hassle about the credit card and the drivers and tacked on so many fees. By the time we were done we had no choice but to pay double what we had booked for.
9.6 Excellent2019 Jun 26
Super friendly and helpful staff
10.0 Excellent2019 May 01
Staff was helpful and friendly. I had a lot of questions about the toll pass and the agent who worked with me was very knowledgeable .The main counter was closed and it redirected me to advantage rentals counter.
2.0 Mediocre2019 Mar 25
NoneI wasnt even able to book due to my credit card and license is not on the same country, the experience of going there and getting rejected was horrible, good thing other rentals are at the same building. I was very disappointed. I ended up booking through Budget amd that was hassle free
8.8 Excellent2018 Aug 28
EZ Car center was closed, so their partner Advantage helped with the reservation. This was helpful. Friendly people.Smokish smell in the car - i could have changed but i didn't since was in a hurry Price could be a little better
6.4 Good2017 Jun 22
Toll hostage scam in TexasCar was nice and published price was low. Rental office was in the DFW airport.10 day rental and they tell me Texas tolls are unavoidable and impossible to pay while driving. So they offer/charge me $100 for a toll-pass so I won't have to pay countless $25 fines to EZ car for each $1 toll road I take. I'm upset with Texas and with EZ car rental for such a shady situation. I declined the $100 charge and am holding my breath for random charges.
5.6 Okay2017 Jun 05
I rented a full size, they gave me an economy size. Very disappointed with that.
Rated #12
National
8.4 Excellent (17 reviews)
1 location in Dallas/Fort Worth Airport
National
Locations in Dallas/Fort Worth Airport
  • 8.5
  • 8.4
  • 8.4
  • 8.5
  • 8.3
Recent reviews
10.0 Excellent2022 Apr 18
This is for all car rental places in general.... The car rental industry still lacks the business approach to move people through quickly and efficiently. I know there are some programs for frequent users, but for the rest of us, it takes a long time to rent a car. There needs to be new and improved operations to move general travelers through with efficiency. The airports can do it, car rental companies should be able to as well.
9.6 Excellent2020 Jun 13
Easy pickup and drop. Choice of vehicleNothing but cheaper is always better. Thanks
8.4 Excellent2019 Jul 19
The offer to move to a better class car, since car I had requested was not available.When given car that was offered, did not reduce price to original quote.
8.4 Excellent2019 Jun 23
Once away from the wait at the counter pick up was a breeze. In a covered parking garage. Just pick one and go.3 computers at the front and only one attendant despite the line.
10.0 Excellent2018 Dec 26
The cars
Rated #13
Airport Van
4.9 Okay (21 reviews)
1 location in Dallas/Fort Worth Airport
Airport Van
Locations in Dallas/Fort Worth Airport
  • 5.4
  • 5.6
  • 4.9
  • 4.2
  • 5.3
Recent reviews
2.0 Mediocre2022 Mar 18
I waited 2 hrs for the airport pick up, finally gave up and took UBER to AVR. When I got there I was informed that there would be a late penalty because I wasn't there 2 hours ago. Then they said they had no van available for me. I was stranded 2 miles from the airport in a run down industrial park. I will NEVER rent from AVR again and will be very suspicious of KAYAK for associating with them!!
2.0 Mediocre2022 Mar 16
No van to be had at all when I arrived to pick up. “Oh, you booked through Priceline” they said. Also went on to mention the commercial insurance I would need if they did have a van while I looked for other options.
2.0 Mediocre2021 Nov 06
Placed a reservation online but when I called for a pick up at the airport I was met with a less than friendly clerk and was placed on hold for 20 minutes. After being placed on hold a third time because they could not find my reservation I just gave up.
2.0 Mediocre2021 Apr 20
The size of banThe van not breaking down and us having to buy a battery!
10.0 Excellent2021 Mar 04
The name. There was alot of confusion from my managers whether i had rented an “airport van”. “We’re going to pick up an airport van” “ whats the name of the place?” “Airport Van” Excellent service though!!!
2.0 Mediocre2020 Oct 15
Not a thing.
4.8 Okay2020 Sep 08
Yes the staff was friendly. The off airport rental was not fun. We were dropped off at the rental place and they picked us up from the rental place. On our way back We had to uber from their facility.If we knew it was off airport then we wouldnt go with them.
2.0 Mediocre2020 Aug 26
We could never get ahold of the company to get our rental. We would like a refund. No where was it mentioned that the company was closed on Sunday and that there would be no way to get ahold of them.Letting the renters know when the company is closed and when it would days would be best to rent.
3.2 Mediocre2020 Aug 20
This rental company is off, off, off the DFW terminal property. Getting to their location was a complete mystery. The number to call for shuttle service did not work. I was never able to contact a live person, so I had to walk-up to the Budget counter at the real rental car center at DFW - and got the most amazing van on the spot for an incredible price. Don’t go off-brand, even if you need a van.
6.4 Good2020 Aug 17
Staff was nice. The van was pretty beat up. Took as long to note all the damage is it did to check out.Better disclosure on the van or vehicle conditions in advance.
ACO Rent A Car
1 location in Dallas/Fort Worth Airport
ACO Rent A Car
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Advance Car And Truck Rental
1 location in Dallas/Fort Worth Airport
Advance Car And Truck Rental
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Agency Car Rentals DFW
1 location in Dallas/Fort Worth Airport
Agency Car Rentals DFW
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ASAP Car Rentals
1 location in Dallas/Fort Worth Airport
ASAP Car Rentals
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Avr
1 location in Dallas/Fort Worth Airport
Avr
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Eagle Rent A Car
1 location in Dallas/Fort Worth Airport
Eagle Rent A Car
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Easirent
1 location in Dallas/Fort Worth Airport
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Elita Rent A Car
1 location in Dallas/Fort Worth Airport
Elita Rent A Car
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Europcar
1 location in Dallas/Fort Worth Airport
Europcar
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Firearch - Rent A Car
1 location in Dallas/Fort Worth Airport
Firearch - Rent A Car
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Flight Car
1 location in Dallas/Fort Worth Airport
Flight Car
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keddy by Europcar
1 location in Dallas/Fort Worth Airport
keddy by Europcar
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Rent-a-car of Texas
1 location in Dallas/Fort Worth Airport
Rent-a-car of Texas
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RideNow Rent-A-Car
1 location in Dallas/Fort Worth Airport
RideNow Rent-A-Car
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Right Cars
1 location in Dallas/Fort Worth Airport
Right Cars
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Sunnycars
1 location in Dallas/Fort Worth Airport
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1584 travelers who rented a car in Dallas/Fort Worth Airport gave the car agency they used an average rating of 6.6

Car rental locations at Dallas/Fort Worth Airport

Good to know

Most popular agency

Thrifty

Most popular car type

Mini

Average price

₪245/day

Good deal

₪227/day

Top tips for renting a car at Dallas/Fort Worth Airport

  • Car hire at Dallas/Fort Worth Airport is a great way to give you the freedom to start your Texas adventure as soon as you get off the plane. Located between two of the main cities in Texas – Dallas and Fort Worth – this airport is the ideal place to hire a car and explore these bustling metropolises or head out further into the state. It is easy to exit the airport on one of the highways – the International Parkway runs through the airport and from here you can easily access State Highway 114, which will take you straight into Dallas.
  • Collecting your car hire at Dallas/Fort Worth Airport is easy and hassle free. All the car hire companies are located in the same place at one end of the airport and there is a network of free shuttles that link the car rental facility with all the airport terminals. Upon arrival at the car hire centre (around 10min by shuttle bus from the terminals) you’ll be met by the relevant company agent who will provide you with the keys and help complete the paperwork. You’ll then be directed to your hire car and the agent will give you tips as to how to exit the airport.
  • While there are many public transportation options at the airport, car hire at Dallas/Fort Worth Airport is a better option if you have your own timetable to follow and want to explore at your leisure. Whether you want to visit Fort Worth or perhaps go exploring further afield, visiting places of outdoor beauty such as Ray Roberts Lake State Park, which is just under an hour from the airport, or heading south to Austin and San Antonio, being able to get there under your own steam will add to the joy of your journey.
  • To return your car to the Dallas/Fort Worth Airport car hire area go to the south entrance of the airport and follow the signs to the Rental Car Centre. Look out for the signposts to your car hire company bays, which will be on the second level, and park your car, collecting all your belongings and taking the keys to the desk. Some agencies such as Avis are open 24h so you won’t need to look for the key drop-box. If you have hired a car that needs to be returned after-hours simply drop your keys and the completed contract in the key drop-box and get the shuttle to the terminal. Shuttles from the car hire facility run 24h.
  • 25% of our users found rental cars at Dallas/Fort Worth Airport for ₪236 or less
  • Book your rental car at Dallas/Fort Worth Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Dallas/Fort Worth Airport