Car rental at Des Moines Airport
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Cheap car rentals at Des Moines Airport
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| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Des Moines Airport car rental reviews and directory
Alamo
8.6
Very good
116 reviewsCleanliness
8.1
Comfort
8.6
Pick-up/Drop-off
8.7
Value for money
8.6
One location in Des Moines Airport
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10.0 Wonderful
Mar 2021
Pros:
Staff was very helpful picking up and returning. Very convenient location in the airport and the cars are right outside the door in the baggage claim area6.0 Okay
Aug 2020
Pros:
Nice sized suvCons:
The gas gauge was way off. No horse power.9.6 Wonderful
Jan 2020
Pros:
Staff was super helpful. Class of vehicle rented wasn't available so they provided an upgrade and reduced the price for the trouble. Would highly recommend!10.0 Wonderful
Sep 2019
Pros:
Outstanding service. They were swamped when we got there, but they dealt with the long quickly. They did not have our size of car so they gave us a choice of upgrade that would suit us and gave us free gas to compensate the mileage. And they were very happy to do it. So we are very happy!Cons:
It was as good as it could have been.6.0 Okay
Aug 2019
Pros:
Staff was helpful and gave discount for dirty car.Cons:
Cleaner car.10.0 Wonderful
Jul 2019
Pros:
My flight was delayed 3 times. I arrived at the counter 3.5 hours past my reservation. Alamo had my information ahead of time and everything was ready for me. Staff was very friendly & helpful!Enterprise Rent-A-Car
9.0
Wonderful
87 reviewsCleanliness
9.1
Comfort
9.0
Pick-up/Drop-off
8.7
Value for money
8.5
One location in Des Moines Airport
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5.6 Fair
Jun 2020
Pros:
Pick up was easy, drop off was just a drop box since it was a Sunday evening.Cons:
The whole 3 hour drive we kept having large ants crawling on us! So gross and annoying.3.6 Poor
Apr 2020
Pros:
YesCons:
i booked and have always use my bank of america debit card for my car rentals and was denied my reservation cause i dont have a major cc when i have done it for years and thru enterprise before.8.4 Very good
Aug 2019
Pros:
The staff for Pickup in Des Moines was very nice and helpful.Cons:
There was only one Customer Service Agent & there were a LOT of us in line.It took over 30 min to get the vehicle that I had pre-reserved on-line. I was supposed to "vett" the vehicle for damage and then turn in a paper if I found any prior to leaving, however, there was no lot attendant.9.2 Wonderful
Jun 2019
Cons:
Better price10.0 Wonderful
Apr 2019
Pros:
Best customer service around.10.0 Wonderful
Mar 2019
Pros:
The staff was nothing shy of fantastic from start to finish! There was a line when I checked in, but everyone was still so friendly and didn’t make me feel rushed! When I returned the keys, it was the fastest, most pleasant checkout I’ve even had!! Great Crew!Hertz
7.8
Good
65 reviewsCleanliness
8.0
Comfort
8.2
Pick-up/Drop-off
8.0
Value for money
7.6
One location in Des Moines Airport
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6.0 Okay
May 2021
Cons:
The vehicle we had reserved had been "given away". We were given an upgrade; however it was not very comfortable. We had reserved a vehicle we knew we would be comfortable in for the long drive. Vehicle was dirty inside - used our own wipes to sanitize. Windshield wipers did not work properly. Was stressful on day 2 of the drive in the rain.6.0 Okay
Feb 2021
Pros:
The staff was incredibly helpful and friendly, at the airport.Cons:
The person I spoke to on the phone, after my initial flight was canceled, could not have been less helpful, or more condescending.2.0 Poor
Jan 2021
Pros:
NothingCons:
They were not open when I arrived and I had to spend 3x as much getting a car from another company8.0 Very good
Aug 2018
Pros:
Nice car and people.Cons:
Sirius should be included, especially when one already has a sirius account.10.0 Wonderful
Jul 2018
Pros:
Staff was friendly and helpful!!Cons:
N/a10.0 Wonderful
Jun 2018
Pros:
Excellent Service!Budget
7.0
Good
48 reviewsCleanliness
6.8
Comfort
7.4
Pick-up/Drop-off
7.3
Value for money
6.8
One location in Des Moines Airport
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10.0 Wonderful
Oct 2022
2.0 Poor
May 2021
Pros:
Staff was friendly and helpfulCons:
Late fees and charges are outrageous as is charges for gas8.0 Very good
Mar 2021
Cons:
Car had been smoked in.6.0 Okay
Mar 2021
Cons:
The budget customer service staff needs to work on their customer service experience. Their behavior is what drives this poor review. If you book a car through any of the travel apps they are not inclined to offer you any information Other than what you received while pre-booking.5.6 Fair
Sep 2020
Cons:
I had no washer fluid which made the ride home in the mist quite dangerous.2.0 Poor
Sep 2020
Pros:
Staff at desk was friendly.Cons:
Long lines. Misleading car. Too small. We didn’t fit. Had to cancel our trip.Payless
6.9
Okay
34 reviewsCleanliness
7.4
Comfort
7.5
Pick-up/Drop-off
6.7
Value for money
6.6
One location in Des Moines Airport
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10.0 Wonderful
Dec 2021
Cons:
Thanks y’all are great7.2 Good
Sep 2020
Cons:
Way too long of a line to pick up the car4.4 Mediocre
Feb 2020
Cons:
Will never use them again. Insane after-the-fact price hijacking and terrible service. I have been renting cars several times a year for years. I had never used Payless before but needed to book something about a week in advance of the date. It was about $300 to book for 3 days which was already expensive but when I picked up the car they tacked on another full day because they charge by the “24 hours” not by the day, which was already absurd. They would not budge on the cost, which was a surprise upon pickup. When I picked up the car the total came to over $600! For 3 days with a car! They wouldn’t explain the Huge increase except that it was a high demand time and that’s just the cost of the car. Awful experience. Will stick with the better name brands that are fair and honest about pricing.10.0 Wonderful
Oct 2019
Pros:
Easy, friendly, clean, and wanted a car that had a trunk so that my luggage wouldn't be obvious. Got just wanted I wanted/needed, thanks!10.0 Wonderful
Sep 2019
Pros:
Super friendly staff7.6 Good
Aug 2019
Pros:
drop off was easy.Cons:
took too long to get a car. Short staffed at our locationThrifty
6.6
Okay
37 reviewsCleanliness
7.4
Comfort
6.9
Pick-up/Drop-off
6.5
Value for money
6.1
2 locations in Des Moines Airport
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Reviews
8.0 Very good
Jul 2020
Pros:
staff was very friendly. Drop off was confusing as it was no longer Thrifty but Hertz9.6 Wonderful
Mar 2020
Pros:
The entire experience could not have been easier and more convenient.2.8 Poor
Dec 2019
Cons:
My car stopped working. Had to get an uber to get where I needed to go. The lyft they got me didnt even bring me to the right place to pick up my car at first. I had an extremely disappointing experience.2.0 Poor
Jul 2019
Cons:
I reserved a 7 passenger and after my card was scanned and I walked outside, I noticed I was given a 5 passenger. Transaction was supposed to be avoided but there continues to be a hold on my account5.6 Fair
Jul 2019
Cons:
Staff was incredibly rude and very unhelpful10.0 Wonderful
Jun 2019
Pros:
It as quick and easyNational
9.6
Wonderful
4 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
8.0
One location in Des Moines Airport
Dollar
6.8
Okay
28 reviewsCleanliness
7.1
Comfort
7.1
Pick-up/Drop-off
6.2
Value for money
7.1
One location in Des Moines Airport
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2.0 Poor
Jul 2018
Cons:
I booked through Kayak and they took my debit card number and the reservation was made. When I got to Dollar rental they said I needed a credit card. I was never told during the booking process that I needed a credit card to make this reservation so I was extremely inconvenienced. Now I have to try to get a refund for the insurance I paid for.10.0 Wonderful
Jun 2018
Pros:
Lots of room, great gas mileage, very comfortable, great customer service.8.0 Very good
Mar 2018
Pros:
We requested an intermediate SUV to drive from Iowa to California and back. Dollar gave us the Ford Escape. It was comfortable, handled really well, had good pickup, and many features you'd find in a more expensive car. Gas mileage was reasonable and the price Dollar charged me was more than fair.Cons:
I had to get an oil change once I reached California. However, Dollar reimbursed me for my cost when I returned. Dollar also said that any Hertz or Dollar outlet will handle that type of maintenance when needed on the road.3.6 Poor
Feb 2016
Pros:
The car didn't break down.Cons:
Besides having no modern amenities (usb outlet/bluetooth), the car smelled terrible. At one point I even searched the car to see if anything had been left behind... like a bag of poop. I bought two car air fresheners, but the stank overpowered them. Nasty 3 days.10.0 Wonderful
Jan 2016
Pros:
Easy drop off and pick up9.2 Wonderful
Jan 2016
Pros:
Fine car, very clean. Service at the counter at pickup and dropoff was great.Cons:
Only difficulty is that windshield wipers were terrible. Made for horrible visibility, especially at night, in the snowy/slushy conditions.Avis
6.0
Okay
19 reviewsCleanliness
5.5
Comfort
6.4
Pick-up/Drop-off
5.9
Value for money
6.6
One location in Des Moines Airport
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8.0 Very good
Apr 2021
Pros:
The service was good. I really liked the car, clean and nearly new. Good experience and better rates than other rental companies.Cons:
Tried to call the rental location several times and never got someone to answer. Customer service these days is the way to stay ahead of the rest.8.4 Very good
Aug 2019
Pros:
Very friendly staff and made the experience interesting.Cons:
System issues meant a longer wait time10.0 Wonderful
Nov 2017
Pros:
Great price, nice big car, great customer serviceCons:
NY plates which made me stand out when I was driving. Prefer to have local plates next time.10.0 Wonderful
Jun 2017
Pros:
I received a new vehicle and the service provided was excellent. My flight was delayed and I arrived to the airport four hours later than pickup selected time, but had no problem.5.2 Fair
Mar 2017
Cons:
Our pickup lady decided to add $45 to our rental fee by adding on some optional insurance that she did not ask if we would like to add. She never asked up if we would like to add those options. She failed to get any initials from us on the lines that asked for my initials when agreeing to add those insurance options10.0 Wonderful
Nov 2016
Pros:
The pick up and drop off was easy and fast.American Rent-A-Car
4.8
Mediocre
7 reviewsCleanliness
7.7
Comfort
6.0
Pick-up/Drop-off
5.1
Value for money
4.8
One location in Des Moines Airport
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Reviews
10.0 Wonderful
Feb 2023
4.0 Mediocre
Feb 2023
2.0 Poor
Jan 2023
2.0 Poor
Aug 2022
2.0 Poor
Jun 2022
Airport Van
No score available yet
One location in Des Moines Airport
Easirent
No score available yet
One location in Des Moines Airport
One location in Des Moines Airport
Locations in Des Moines Airport
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One location in Des Moines Airport
Locations in Des Moines Airport
5800 Fleur Dr, Des Moines, , USA Iowa
+1 914 368 0091
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Car rental locations at Des Moines Airport
Good to know
Most popular agency | Enterprise Rent-A-Car |
|---|---|
Most popular car type | Full-size |
Average price | ₪338/day |
Good deal | ₪327/day |
Top tips for renting a car at Des Moines Airport
- If you are looking for bargain car rental deals at Des Moines Airport (DSM), compare all the available prices of the onsite rental providers. Also, make your rental car reservation in advance to save more money and book the vehicle you want. You can forgo extras that you don’t need for your trip to cut more costs.
- If you’re planning a road trip across state lines, you can do so via a car rental at Des Moines Airport. Most onsite car rental providers allow renters to drive out of state, but additional charges may apply. To prevent penalties, ensure you inquire for restrictions, especially mileage restrictions and other details on the out-of-state policy, before signing the rental contract. Also, it is essential to note if you opt for a one-way car rental across the state lines, you face additional charges and payments.
- If you are traveling with your four-legged friend, you don’t have to worry about getting a car rental at Des Moines Airport. Various onsite rental providers at the airport accept pets in the vehicles. To avoid an additional cleaning fee, return the car reasonably clean and free of pet hair and odors. However, contact your rental provider in advance to inform them about your pet and inquire of any restrictions that may apply.
- Returning your car rental at DSM Airport is simple since this airport has clear signage guiding you to the car rental return area. If you operate on a full-to-full gas policy, consider filling up your gas tank near the airport to avoid surcharges at the car rental agency. Once at the designated drop-off spot, ensure you inspect your car for any damages and take pictures of the vehicle as proof of its condition. Upon clearing with the car rental agent, remember to ask for a receipt and for evidence that you returned your car on time.
- 25% of our users found rental cars at Des Moines Airport for ₪310 or less
- Book your rental car at Des Moines Airport at least 1 day before your trip in order to get a below-average price