Des Moines car rentals

Des Moines car rentals

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Des Moines, IA, United States
15 Dec — 22 Dec
Same drop-off
Des Moines, IA, United States
Wed 15.12
Noon
Wed 22.12
Noon
Driver's age:

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Des Moines car rental information

Pick-up locationDes Moines
Rental locations15
Airport locations13

Des Moines car rental reviews and directory

From ₪103/dayRated #1
Alamo
Best rated
Most popular
Cheapest deal
9 Excellent (107 reviews)
1 location in Des Moines
Alamo
Locations in Des Moines
  • 8.9
  • 9
  • 9
  • 9.1
  • 8.8
Recent reviews
10.0 Excellent2021 Mar 22
Staff was very helpful picking up and returning. Very convenient location in the airport and the cars are right outside the door in the baggage claim area
6.0 Good2020 Aug 30
Nice sized suvThe gas gauge was way off. No horse power.
9.6 Excellent2020 Jan 06
Staff was super helpful. Class of vehicle rented wasn't available so they provided an upgrade and reduced the price for the trouble. Would highly recommend!
10.0 Excellent2019 Sep 16
Outstanding service. They were swamped when we got there, but they dealt with the long quickly. They did not have our size of car so they gave us a choice of upgrade that would suit us and gave us free gas to compensate the mileage. And they were very happy to do it. So we are very happy!It was as good as it could have been.
8.4 Excellent2019 Sep 02
Rav4Fuel economyNo mapping capability turned on. Drivers seat wouldn’t recline
6.0 Good2019 Aug 12
Staff was helpful and gave discount for dirty car.Cleaner car.
10.0 Excellent2019 Jul 14
My flight was delayed 3 times. I arrived at the counter 3.5 hours past my reservation. Alamo had my information ahead of time and everything was ready for me. Staff was very friendly & helpful!
6.4 Good2019 Jan 23
The space. I was able to fold down all the seats and it worked out perfectly for my usage.I found trash in the car at pickup - frozen Dr. Pepper soda. The car seemed like it could of been cleaned better.
9.6 Excellent2019 Jan 01
Ford rentalThe heating seats!The car had crumbs
8.0 Excellent2018 Dec 03
Nice agent! Good value!Poor cleaning, Strange smell in vehicle. Much pet hair.....
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Rated #2
Enterprise
8.2 Excellent (106 reviews)
3 locations in Des Moines
Enterprise
Locations in Des Moines
  • 8.3
  • 8.3
  • 8.2
  • 8.2
  • 8
Recent reviews
10.0 Excellent2021 Dec 03
Then rental was simple and fast. The only thing that I wish was better is the ability to add an extra day at a cheaper price. Thanks, Gary W.
7.9 Good2021 Oct 14
Initially I was given a car that smelled strongly of marijuana. I mentioned it to the Enterprise employee and she agreed the smell was strong. After another minute of her finishing paperwork and me noticing there was an indicator that one of the tires was low, I finally said: Is there seriously not another car here that doesn't smell? Maybe one that has air in all the tires? She said we'd have to talk to the manager. So we did. He had no problem moving me to the other car. So, why didn't she make it right in the first place?
10.0 Excellent2021 Oct 12
My travel plans changed and they very good about accomdating the modification is car return location and time.
10.0 Excellent2021 Aug 09
We had requested a Tahoe and they didn’t have one of the time. The agent suggested that we do a Chevy traverse. I had ample leg and it got good gas mileage. My whole family was happy with this vehicle I’m glad he’s suggested this vehicle
3.9 Mediocre2021 Jul 28
Information was inconsistent and ultimately Enterprise did not have my reservation
7.9 Good2021 Jul 18
The service was professional and courteous. I received a free upgrade due to hail damage that occurred to my scheduled rental, leading to an enjoyable ride.
5.9 Okay2021 Jul 16
The lady who helped with picking up the car could have been a little friendlier.
10.0 Excellent2021 Jul 09
You guys are doing very well!
10.0 Excellent2021 Jun 19
Counter and returning staff were excellent in service and efficiency, courteous and friendly.The costs were more than expected for the car size and location.
2.0 Mediocre2021 Jun 13
Everything can't be rated because I got a phone call from Enterprise telling me that they had overbooked and that I would be on a wait list for a car. That was the last I heard from them.
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Rated #3
Thrifty
8.3 Excellent (37 reviews)
2 locations in Des Moines
Thrifty
Locations in Des Moines
  • 8.5
  • 8.3
  • 8.2
  • 8.4
  • 8
Recent reviews
8.0 Excellent2020 Jul 06
staff was very friendly. Drop off was confusing as it was no longer Thrifty but Hertz
9.6 Excellent2020 Mar 22
The entire experience could not have been easier and more convenient.
2.8 Mediocre2019 Dec 19
My car stopped working. Had to get an uber to get where I needed to go. The lyft they got me didnt even bring me to the right place to pick up my car at first. I had an extremely disappointing experience.
2.0 Mediocre2019 Jul 23
I reserved a 7 passenger and after my card was scanned and I walked outside, I noticed I was given a 5 passenger. Transaction was supposed to be avoided but there continues to be a hold on my account
5.6 Okay2019 Jul 10
Staff was incredibly rude and very unhelpful
10.0 Excellent2019 Jun 21
It as quick and easy
9.2 Excellent2018 Nov 24
Good job Thrifty.Efficient, friendly staff!Difficult to find my car in the lot at pickup at DSM.
10.0 Excellent2017 Dec 29
Pick up and drop off was a breeze. Counter agents were very pleasant. Vehicle was in excellent condition.
10.0 Excellent2017 Oct 28
Customer service and priceAvailability of cars
9.6 Excellent2017 Oct 17
Very efficient and good price.
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Rated #4
Dollar
8.1 Excellent (30 reviews)
1 location in Des Moines
Dollar
Locations in Des Moines
  • 8
  • 8.2
  • 7.8
  • 8.1
  • 8.2
Recent reviews
2.0 Mediocre2018 Jul 02
Can’t Use Debit CardI booked through Kayak and they took my debit card number and the reservation was made. When I got to Dollar rental they said I needed a credit card. I was never told during the booking process that I needed a credit card to make this reservation so I was extremely inconvenienced. Now I have to try to get a refund for the insurance I paid for.
10.0 Excellent2018 Jun 01
Lots of room, great gas mileage, very comfortable, great customer service.
8.0 Excellent2018 Mar 28
Dependable, Clean Vehicle At A Good PriceWe requested an intermediate SUV to drive from Iowa to California and back. Dollar gave us the Ford Escape. It was comfortable, handled really well, had good pickup, and many features you'd find in a more expensive car. Gas mileage was reasonable and the price Dollar charged me was more than fair.I had to get an oil change once I reached California. However, Dollar reimbursed me for my cost when I returned. Dollar also said that any Hertz or Dollar outlet will handle that type of maintenance when needed on the road.
8.8 Excellent2016 Jun 28
Watch out for lose cables!The car itself was a good choice they made.The key fob cable came apart it was stressful when it came to possibly losing a key. When git the keys the cable was frayed and later came apart.
3.6 Mediocre2016 Feb 10
Stinky CarThe car didn't break down.Besides having no modern amenities (usb outlet/bluetooth), the car smelled terrible. At one point I even searched the car to see if anything had been left behind... like a bag of poop. I bought two car air fresheners, but the stank overpowered them. Nasty 3 days.
10.0 Excellent2016 Jan 31
Problem and hassle freeEasy drop off and pick up
9.2 Excellent2016 Jan 17
Almost perfectFine car, very clean. Service at the counter at pickup and dropoff was great.Only difficulty is that windshield wipers were terrible. Made for horrible visibility, especially at night, in the snowy/slushy conditions.
3.6 Mediocre2015 Nov 29
Who runs this company?The employees were niceThe seats of the car were absolutely filthy and when I brought it up with the guy at the rental office he said "yeah, we know." And then later talking to the manager, she told me that all the Kias with light upholstery have stained seats, like that was going to make it OK. I don't really understand why the CEO of the company thinks she should make her employees rent out disgusting cars just so she can earn her bonus for the year. It's crazy.
2.8 Mediocre2015 Nov 21
diuble charged me on credit card after car returneNot muchAttitude of customer service rep. Trying to upsell even after being told no. Trying to sell insurance when told insurance was there. Lying to customer in car availability
9.6 Excellent2015 Nov 02
The rental process was efficiently handled, staff were friendly and helpful, and the car was perfectly adequate for my needs.
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Rated #5
Hertz
8.1 Excellent (55 reviews)
1 location in Des Moines
Hertz
Locations in Des Moines
  • 8.2
  • 8.3
  • 8.1
  • 8.1
  • 7.9
Recent reviews
10.0 Excellent2021 Oct 28
Easy pick up & drop off. Customer service let me change my drop off location due to distance from my home. Friendly employees! It was an perfect experience
3.9 Mediocre2021 Oct 14
Office Staff were great. But no one to tell of imperfections of car. There was a loose floorboard that caught my shoe which caused a fall as I was getting out. Previous smoker in car left a broken cigarette in the seat. Ding in the windshield. No one around to tell these details.
5.9 Okay2021 Sep 28
No car manual In vehicle. Did have to ask where the key drop box was as the sign did not give directions. Otherwise I enjoyed the Hertz rental.
3.9 Mediocre2021 Sep 13
The employee who served us had not been adequately trained. He seemed to struggle with basic processes and displayed very limited interpersonal skills. When I came back later with my sister to add her as a driver, he said he didn’t know how to do that and we’d have to wait for the manager to come back (fortunately just a couple of minutes). Additionally, the Hertz counter in Des Moines closes at 5:30 p.m., inconvenient for the many passengers arriving on later flights.
1.9 Horrible2021 Aug 01
There was no one at the Hertz counter when I arrived off my flight. The counter closed at 5 pm and said they would be back the following day at 9:00 a.m. This is unheard of and should have been communicated when I booked the reservation. I never would have booked a no refund reservation since I was not staying in DesMoines.
10.0 Excellent2021 Aug 01
Pick up and drop off were painless - surprising, since I didn't return the car to the same place I picked it up. Hertz agents were helpful and professional every step of the way!
10.0 Excellent2021 Jul 24
This was a really pleasant experience. Probably the easiest in and out of ever had at a rental place. And I loved the car I had. Pretty much all around top notch.
10.0 Excellent2021 Jul 12
Easy pickup but no walk around to look for issues with the car before taking it off thr lot. part of the handle on the driver side was damaged and there's nowhere to notice before leaving lot to show that I did not do the damage. I took a picture to document in the lot to make sure I had proof.
6.0 Good2021 May 01
The vehicle we had reserved had been "given away". We were given an upgrade; however it was not very comfortable. We had reserved a vehicle we knew we would be comfortable in for the long drive. Vehicle was dirty inside - used our own wipes to sanitize. Windshield wipers did not work properly. Was stressful on day 2 of the drive in the rain.
6.0 Good2021 Feb 19
The staff was incredibly helpful and friendly, at the airport.The person I spoke to on the phone, after my initial flight was canceled, could not have been less helpful, or more condescending.
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Rated #6
Budget
6.7 Good (35 reviews)
1 location in Des Moines
Budget
Locations in Des Moines
  • 6.3
  • 7.2
  • 6.6
  • 6.8
  • 6.6
Recent reviews
6.0 Good2021 Nov 27
Easy pick up at the airport, counter personnel pleasant, car in pretty good shape only a few dings. However, when paying top rate for a rental we expected the car to have been cleaned inside and out. Obviously ours was not. We found empty fast food bags and and a plastic drink bottle under the seat. Also when we tried to use the windshield wiper there was no fluid to wash the window.
6.0 Good2021 Nov 04
Actual price was much higher than what Ireserved on Kayak.
6.0 Good2021 Oct 24
Not really impressed with Budget, didn't have upgrade options, had to go three credit cards before they would accept one, car was mediocre. Didn't even have power seats... washer fluid was empty. Mechanically car was fine, good gas mileage, Apple Car Play.
10.0 Excellent2021 Aug 23
The car rental counter at the DEs Moines airport is easy and so is the drop off. Very friendly and helpful staff.
1.9 Horrible2021 Aug 02
Check-in and car pick up took about 40 minutes! When I got the car or smelled like cigarette smoke covered with cleaner smell. I did not receive the level of service expected for the price paid.
7.9 Good2021 Aug 02
The car could have been cleaner, but it was a great cat otherwise.
2.0 Mediocre2021 Jun 29
nothingmake sure you have the right car
2.0 Mediocre2021 May 03
Staff was friendly and helpfulLate fees and charges are outrageous as is charges for gas
8.0 Excellent2021 Mar 19
Car had been smoked in.
6.0 Good2021 Mar 15
The budget customer service staff needs to work on their customer service experience. Their behavior is what drives this poor review. If you book a car through any of the travel apps they are not inclined to offer you any information Other than what you received while pre-booking.
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Rated #7
National
9.6 Excellent (3 reviews)
1 location in Des Moines
National
Locations in Des Moines
  • 10
  • 9.3
  • 10
  • 10
  • 8.6
Recent reviews
Rated #8
Avis
7.5 Good (17 reviews)
1 location in Des Moines
Avis
Locations in Des Moines
  • 7.4
  • 8.1
  • 7.4
  • 7.2
  • 7.6
Recent reviews
1.9 Horrible2021 Aug 20
They did not rent us a car. We booked three months in advance. The lady at the desk was extremely rude and unhelpful. All of our plans depended on having a one way rental. They did not honor it. It ruined our trip. I am writing to their corporate office and the BBB. I’m furious.
10.0 Excellent2021 Aug 05
The car got great mileage and had no mechanical problems. There was a dog smell in the back but bought some enzyme odor remover and treated it several times to eliminate the smell. Thank you for making the drive a great one.
2.0 Mediocre2021 Jul 05
The woman at the counter was very sweet, especially when I was extremely irritated. I feel bad that she has to deal with the ridiculous “policies”. She really was kind, thank you!Couldn’t pick up my rental because my license has my middle name and my card doesn’t. Clerk wouldn’t accept payment that didn’t EXACTLY match the card, and of course debit cards are not an option. I don’t care how much the “hold” is especially when I have thousands in checking Thanks Avis for leaving me stranded
8.0 Excellent2021 Apr 26
The service was good. I really liked the car, clean and nearly new. Good experience and better rates than other rental companies.Tried to call the rental location several times and never got someone to answer. Customer service these days is the way to stay ahead of the rest.
8.4 Excellent2019 Aug 26
Very friendly staff and made the experience interesting.System issues meant a longer wait time
10.0 Excellent2017 Nov 02
WonderfulGreat price, nice big car, great customer serviceNY plates which made me stand out when I was driving. Prefer to have local plates next time.
10.0 Excellent2017 Jun 25
Customer service was excellent!I received a new vehicle and the service provided was excellent. My flight was delayed and I arrived to the airport four hours later than pickup selected time, but had no problem.
5.2 Okay2017 Mar 28
Bad customer serviceOur pickup lady decided to add $45 to our rental fee by adding on some optional insurance that she did not ask if we would like to add. She never asked up if we would like to add those options. She failed to get any initials from us on the lines that asked for my initials when agreeing to add those insurance options
10.0 Excellent2016 Nov 11
The pick up and drop off was easy and fast.
2.0 Mediocre2015 Oct 29
totally unsatisfiedmechanical issues...3rd rental in a row.... customer srvc also denied backdating my wizard points to my preferred membership and was rude on the phone and hung up on my face!!!
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Rated #9
Payless
7.4 Good (26 reviews)
1 location in Des Moines
Payless
Locations in Des Moines
  • 7.8
  • 7.9
  • 7.3
  • 6.9
  • 7.1
Recent reviews
7.9 Good2021 Jul 12
Super easy to pick and drop off rental car. No hassles at all! It was a little slow when we picked up the car at the airport due to lack of staff. Other than that, it was SUPER EASY!
10.0 Excellent2020 Dec 27
Thanks y’all are great
7.2 Good2020 Sep 21
Way too long of a line to pick up the car
4.4 Okay2020 Feb 06
Will never use them again. Insane after-the-fact price hijacking and terrible service. I have been renting cars several times a year for years. I had never used Payless before but needed to book something about a week in advance of the date. It was about $300 to book for 3 days which was already expensive but when I picked up the car they tacked on another full day because they charge by the “24 hours” not by the day, which was already absurd. They would not budge on the cost, which was a surprise upon pickup. When I picked up the car the total came to over $600! For 3 days with a car! They wouldn’t explain the Huge increase except that it was a high demand time and that’s just the cost of the car. Awful experience. Will stick with the better name brands that are fair and honest about pricing.
10.0 Excellent2019 Oct 27
Easy, friendly, clean, and wanted a car that had a trunk so that my luggage wouldn't be obvious. Got just wanted I wanted/needed, thanks!
10.0 Excellent2019 Sep 02
Super friendly staff
7.6 Good2019 Aug 11
drop off was easy.took too long to get a car. Short staffed at our location
2.0 Mediocre2019 Apr 16
No
9.2 Excellent2019 Apr 07
There was a line at the check in. But after about 10 minutes more staff came on and the service was then friendly and helpful.
2.0 Mediocre2018 Nov 24
Damaged paint and flat tire - paperwork said no damage at all.Nothing at all. Never again.Long slow line, 1 person handling 3 rental car companies. While waiting another customer came back and said their car was malfunctioning, she was in a hurry but still told to go to back of the line. I finally got my keys and paperwork, found the car with an obviously flat tire and very long deep scratch in the rear door, I didn't look any further. I went back in, the lady said back of the line to me as well. Eventually got up towards the front and the person originally ahead of me came back in and said his car was not out there. The lady told him to go look again, he said he had already looked for 20 minutes, and he had. When I got to the front of the line I said I wanted my contract cancelled. I left without a rental car and had to pay to park to boot, and lost almost 2 hours of my life. Never again.
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Airport Van
1 location in Des Moines
Airport Van
Locations in Des Moines
Recent reviews
Easirent
1 location in Des Moines
Easirent
Locations in Des Moines
Recent reviews
Sunnycars
1 location in Des Moines
Sunnycars
Locations in Des Moines
Recent reviews
416 travelers who rented a car in Des Moines gave the car agency they used an average rating of 8.2

Car rental locations in or near Des Moines

Good to know

Most popular agency

Alamo

Most popular car type

Intermediate

Average price

₪126/day

Good deal

₪103/day

When to book a rental car in Des Moines

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Des Moines

  • The capital city of Iowa is only waiting to be explored by travelers, and what easier and more convenient way is there to do it than with your own four wheels? Rent a car for your time in Des Moines and discover everything from city attractions to more remote places outside the city, such as the Saylorville Lake, which is about half an hour away by car.
  • When flying into the International Airport of Des Moines, pick up a car from their on-site car hire center to be in the city in less than 15 minutes via Fleur Drive. Located inside the terminal close to the Baggage Claim area, travelers will find various agencies available, such as Avis, Alamo, or National, which offer vehicles in all shapes and sizes.
  • If you’re visiting Iowa during the winter, you may have to prepare for slick and slippery roads due to snow and ice. But good preparation is everything, and driving in the winter is no problem when the hire car has winter tires fixed and even snow chains in the trunk (you may have to rent them separately from the agency). When driving in snow, refrain from braking or accelerating too fast, and bring blankets and warm drinks with you, if possible, in case you get stuck. Also bear in mind that the roads will most likely be narrower due to snow piled up on the sides.
  • Don’t drink and drive during your time in Des Moines. Iowa has very strict drinking laws and hefty fines are enforced if a driver is found behind the wheel with more than 0.08% of alcohol in the blood (BAC). Also try to avoid driving in the daily peak times when traffic is heaviest, usually between 7-9am and 4:30-6pm, as roads can be congested and waiting times will occur.
  • 25% of our users found rental cars in Des Moines for ₪103 or less
  • Book your rental car in Des Moines at least 3 days before your trip in order to get a below-average price
  • Intermediate rental cars in Des Moines are around 30% cheaper than other car types, on average

FAQs about renting a car in Des Moines