Guest reviews
Overall rating
8.3
Excellent
Based on 42 reviews
Cleanliness
8.5
Comfort
8.4
Pick-up/Drop-off
8.3
Value for money
8.1
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Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveler rating
8
6
1
0
2
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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7.2
Pros: The staff was incredibly helpful and friendly, at the airport.
Cons: The person I spoke to on the phone, after my initial flight was canceled, could not have been less helpful, or more condescending.
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2.0
Pros: Nothing
Cons: They were not open when I arrived and I had to spend 3x as much getting a car from another company
review from
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8.0
Pros: Nice car and people.
Cons: Sirius should be included, especially when one already has a sirius account.
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10.0
Pros: Staff was friendly and helpful!!
Cons: N/a
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10.0
Pros: Excellent Service!
review from
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8.0
Pros: brand new vehicle, easy to check in and out
Cons: ac wasn't very cold. charge to fill up was a bit extreme. $93.00 for 1/2 tank of gas.
review from
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10.0
Pros: Price was right. Got the car I ordered. Prompt service at airport.
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10.0
Super easy
Pros: This was probably the most pain free rental I've ever done
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10.0
Happy camper
Pros: Hertz' employee Ryan was professional: efficient and courteous. The rental car was in excellent condition. All good.
review from
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10.0
All good!
Pros: Cleanliness and ease of pickup
review from
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6.8
Pros: The people were very pleasant.
Cons: The car was an older model which had more than 40,000 miles on it. It was very worn.
review from
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10.0
Pros: Gas mileage was great!. Car was clean and comfortable to drive. No problems.
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