Book Hertz car rentals in Des Moines

Reviews for Hertz in Des Moines

Recent reviews

Traveler rating

Excellent

18

Good

5

Okay

1

Mediocre

5

Poor

1

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car was cleanrented a car

car availablefriendly staff

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2.0

Car was dirty, went to exchange it in Davenport location they said they couldn’t help me and turned me away. The hertz inside the moline airport was wonderful.Reviewed 2022 May 03

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6.0

Allow different type cars to drop off in different location than pickup locations.Reviewed 2022 Apr 17

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10.0

ThanksReviewed 2022 Mar 28

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10.0

The Herrtz representative took care of us when we picked up the vehicle. She upgraded us to an all wheel drive vehicle when she realized that we would be driving in a snow storm. No prompting from myself, she just offered the upgrade for no additional cost. The vehicle was very clean and suited our needs perfectly.Reviewed 2022 Jan 18

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10.0

Service and ease of getting carReviewed 2021 Dec 19

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10.0

Easy pick up & drop off. Customer service let me change my drop off location due to distance from my home. Friendly employees! It was an perfect experienceReviewed 2021 Oct 28

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3.9

Office Staff were great. But no one to tell of imperfections of car. There was a loose floorboard that caught my shoe which caused a fall as I was getting out. Previous smoker in car left a broken cigarette in the seat. Ding in the windshield. No one around to tell these details.Reviewed 2021 Oct 14

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5.9

No car manual In vehicle. Did have to ask where the key drop box was as the sign did not give directions. Otherwise I enjoyed the Hertz rental.Reviewed 2021 Sep 28

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3.9

The employee who served us had not been adequately trained. He seemed to struggle with basic processes and displayed very limited interpersonal skills. When I came back later with my sister to add her as a driver, he said he didn’t know how to do that and we’d have to wait for the manager to come back (fortunately just a couple of minutes). Additionally, the Hertz counter in Des Moines closes at 5:30 p.m., inconvenient for the many passengers arriving on later flights.Reviewed 2021 Sep 13

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1.9

There was no one at the Hertz counter when I arrived off my flight. The counter closed at 5 pm and said they would be back the following day at 9:00 a.m. This is unheard of and should have been communicated when I booked the reservation. I never would have booked a no refund reservation since I was not staying in DesMoines.Reviewed 2021 Aug 01

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10.0

Pick up and drop off were painless - surprising, since I didn't return the car to the same place I picked it up. Hertz agents were helpful and professional every step of the way!Reviewed 2021 Aug 01

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10.0

This was a really pleasant experience. Probably the easiest in and out of ever had at a rental place. And I loved the car I had. Pretty much all around top notch.Reviewed 2021 Jul 24

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• What is the most popular rental car from Hertz in Des Moines?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Hertz in Des Moines.

• How many car rental locations does Hertz have in Des Moines?

  Hertz has 1 rental location in Des Moines. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Des Moines airport (DSM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Des Moines airport (DSM)?

  Yes