Book Payless car rentals in Des Moines

Des Moines, IA, United States
17 Aug — 24 Aug
Same drop-off
Des Moines, IA, United States
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Des Moines

Overall Rating7.3 GoodBased on 28 reviews
Cleanliness
7.7
Comfort
7.9
Overall
7.2
Pick-up/Drop-off
7.0
Value for money
7.1

Recent reviews

Traveler rating
9
3
2
2
0
Find reviews that mention:
4.0
Description if car is fast or not immediately upon key exchange … I thought the dude said A Mitsubishi Lancer…not a Mirage.. which was as slow as you say it..Reviewed 2022 Feb 28
review fromkayak
8.0
Pricing is very good. Service was also great - very friendly. The car wasn’t clean outside and the oilservice was overdue.Reviewed 2022 Jan 08
review fromkayak
7.9
Super easy to pick and drop off rental car. No hassles at all! It was a little slow when we picked up the car at the airport due to lack of staff. Other than that, it was SUPER EASY!Reviewed 2021 Jul 12
review fromkayak
10.0
Cons:Thanks y’all are greatReviewed 2020 Dec 27
review fromkayak
7.2
Cons:Way too long of a line to pick up the carReviewed 2020 Sep 21
review fromkayak
4.4
Cons:Will never use them again. Insane after-the-fact price hijacking and terrible service. I have been renting cars several times a year for years. I had never used Payless before but needed to book something about a week in advance of the date. It was about $300 to book for 3 days which was already expensive but when I picked up the car they tacked on another full day because they charge by the “24 hours” not by the day, which was already absurd. They would not budge on the cost, which was a surprise upon pickup. When I picked up the car the total came to over $600! For 3 days with a car! They wouldn’t explain the Huge increase except that it was a high demand time and that’s just the cost of the car. Awful experience. Will stick with the better name brands that are fair and honest about pricing.Reviewed 2020 Feb 06
review fromkayak
10.0
Pros:Easy, friendly, clean, and wanted a car that had a trunk so that my luggage wouldn't be obvious. Got just wanted I wanted/needed, thanks!Reviewed 2019 Oct 27
review fromkayak
10.0
Pros:Super friendly staffReviewed 2019 Sep 02
review fromkayak
7.6
Pros:drop off was easy.Cons:took too long to get a car. Short staffed at our locationReviewed 2019 Aug 11
review fromkayak
2.0
Pros:NoReviewed 2019 Apr 16
review fromkayak
9.2
Pros:There was a line at the check in. But after about 10 minutes more staff came on and the service was then friendly and helpful.Reviewed 2019 Apr 07
review fromkayak
2.0
Damaged paint and flat tire - paperwork said no damage at all.Pros:Nothing at all. Never again.Cons:Long slow line, 1 person handling 3 rental car companies. While waiting another customer came back and said their car was malfunctioning, she was in a hurry but still told to go to back of the line. I finally got my keys and paperwork, found the car with an obviously flat tire and very long deep scratch in the rear door, I didn't look any further. I went back in, the lady said back of the line to me as well. Eventually got up towards the front and the person originally ahead of me came back in and said his car was not out there. The lady told him to go look again, he said he had already looked for 20 minutes, and he had. When I got to the front of the line I said I wanted my contract cancelled. I left without a rental car and had to pay to park to boot, and lost almost 2 hours of my life. Never again.Reviewed 2018 Nov 24
review fromkayak

Where can I find Payless car rentals in Des Moines?

5800 Fleur Drive, Payless car rentals

Address

5800 Fleur Drive

Hours

Thursday08:00 - 23:30
Saturday08:00 - 23:30
Wednesday08:00 - 23:30
Sunday08:00 - 23:30
Friday08:00 - 23:30
Tuesday08:00 - 23:30
Monday08:00 - 23:30

Phone

+1 515 256 5228

Good to know

Most popular location

5800 Fleur Drive

Most popular car type

Full-size

Top tips for renting a car from Payless in Des Moines

  • Full-size rental cars from Payless in Des Moines are around 15% cheaper than other car types, on average

FAQs about renting a car from Payless in Des Moines