Book Avis car rentals in Des Moines

Des Moines, IA, United States
17 Aug — 24 Aug
Same drop-off
Des Moines, IA, United States
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" and friendly."(in 779 reviews)
" and very helpful."(in 779 reviews)
" drop off easy."(in 779 reviews)

Cons

" like cigarette smoke!"(in 116 reviews)
"Clerk said no ."(in 1799 reviews)
" was the worst."(in 163 reviews)

Reviews for Avis in Des Moines

Overall Rating7.2 GoodBased on 18 reviews
Cleanliness
7.1
Comfort
7.7
Overall
7.1
Pick-up/Drop-off
6.9
Value for money
7.3

Recent reviews

Traveler rating
6
0
1
3
1
Find reviews that mention:
2.0
The customer service was not good. Was given a hard time and was not helpful. Wasn’t able to pick up car and had to rent a car with another company.Reviewed 2022 Mar 15
review fromkayak
1.9
They did not rent us a car. We booked three months in advance. The lady at the desk was extremely rude and unhelpful. All of our plans depended on having a one way rental. They did not honor it. It ruined our trip. I am writing to their corporate office and the BBB. I’m furious.Reviewed 2021 Aug 20
review fromkayak
10.0
The car got great mileage and had no mechanical problems. There was a dog smell in the back but bought some enzyme odor remover and treated it several times to eliminate the smell. Thank you for making the drive a great one.Reviewed 2021 Aug 05
review fromkayak
2.0
Pros:The woman at the counter was very sweet, especially when I was extremely irritated. I feel bad that she has to deal with the ridiculous “policies”. She really was kind, thank you!Cons:Couldn’t pick up my rental because my license has my middle name and my card doesn’t. Clerk wouldn’t accept payment that didn’t EXACTLY match the card, and of course debit cards are not an option. I don’t care how much the “hold” is especially when I have thousands in checking Thanks Avis for leaving me strandedReviewed 2021 Jul 05
review fromkayak
8.0
Pros:The service was good. I really liked the car, clean and nearly new. Good experience and better rates than other rental companies.Cons:Tried to call the rental location several times and never got someone to answer. Customer service these days is the way to stay ahead of the rest.Reviewed 2021 Apr 26
review fromkayak
8.4
Pros:Very friendly staff and made the experience interesting.Cons:System issues meant a longer wait timeReviewed 2019 Aug 26
review fromkayak
10.0
WonderfulPros:Great price, nice big car, great customer serviceCons:NY plates which made me stand out when I was driving. Prefer to have local plates next time.Reviewed 2017 Nov 02
review fromkayak
10.0
Customer service was excellent!Pros:I received a new vehicle and the service provided was excellent. My flight was delayed and I arrived to the airport four hours later than pickup selected time, but had no problem.Reviewed 2017 Jun 25
review fromkayak
5.2
Bad customer serviceCons:Our pickup lady decided to add $45 to our rental fee by adding on some optional insurance that she did not ask if we would like to add. She never asked up if we would like to add those options. She failed to get any initials from us on the lines that asked for my initials when agreeing to add those insurance optionsReviewed 2017 Mar 28
review fromkayak
10.0
Pros:The pick up and drop off was easy and fast.Reviewed 2016 Nov 11
review fromkayak
2.0
totally unsatisfiedCons:mechanical issues...3rd rental in a row.... customer srvc also denied backdating my wizard points to my preferred membership and was rude on the phone and hung up on my face!!!Reviewed 2015 Oct 29
review fromkayak

Where can I find Avis car rentals in Des Moines?

5800 Fleur Drive, Avis car rentals

Address

5800 Fleur Drive

Hours

Wednesday08:00 - 23:30
Monday08:00 - 23:30
Tuesday08:00 - 23:30
Sunday08:00 - 23:30
Friday08:00 - 23:30
Saturday08:00 - 23:30
Thursday08:00 - 23:30

Phone

+1 515 256 5623

Good to know

Most popular location

5800 Fleur Drive

Most popular car type

Full-size

Top tips for renting a car from Avis in Des Moines

  • Full-size rental cars from Avis in Des Moines are around 15% cheaper than other car types, on average

FAQs about renting a car from Avis in Des Moines