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8.0
Price ServiceReviewed 2022 Sep 13
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2.0
Dollar Westin Hotel Halifax 1. Was very long in attending to me while the attendant was on a long break. 2. failed to clean the car upon handover; 3. Gave us 2 keys together with unbreakable wire. 4. Upon return would not inspect the car at all with me when asked, and said he was busy with customers ( none there for 25 minutes) while talking to his girlfriend. 5. Did not leave manual in car. 6. Neither Attendant asked the customer if everything wss OK.Reviewed 2022 Sep 04
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10.0
Quick and easy pick up and delivery. When I was picking up it was raining heavily and the one of the employees brought the car around under the hotel entrance canopy, which was exceptional service.Reviewed 2022 Jul 17
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10.0
Everything went exactly as it was supposed to. The car we requested was waiting for us when we arrived, check in was quick, and return was simple and easy. A pleasure!Reviewed 2022 Jul 14
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1.9
The pick up experience was dreadful. We went the day before we were to pick up our car rental to ensure that everything was in place. We were assured that the mid size car we rented and paid for would be there. When we returned the next day to pick up the car we were told that they only had a compact car available and that we should pay the extra for an SUV that was available. We said no that we wanted the mid size car we rented and paid for. The two attendants wasted 30 minutes trying to convince us to take the SUV. We refused and they finally said they would have to bring the car that we ordered from another location and that would take another 30 minutes. We did not appreciate the attendants wasting our time. The drop off was much less onerous. Dropped the keys left a phone number and email address.Reviewed 2021 Oct 09
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10.0
Very nice people on both ends. Quick and efficientReviewed 2021 Sep 29
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7.9
Surprise charges to sign on second driver for the last 5 days of the contract usage, even though we were returning the car 5 days early we were charged the second driver for 14 day minimum = $200Reviewed 2021 Sep 05
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2.0
Cons:I tried to cancel because could not travel because of -andemic. No luck. so a complete waste of moneyReviewed 2020 Mar 22
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10.0
Pros:Very friendly, very easyReviewed 2019 Dec 05
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6.0
Pros:The staff were friendly, but there was a long line to pick up and a long line to drop off. You need a second staff person in the mornings. I won't rent from you again in Halifax. It's too big a hassle.Cons:The car was also dirty. Not horrible, but not washed, and had dirty floor mats and a couple of scattered pieces of debris inside. This was not a terrible experience, but the pickup-dropoff wait of more than half an hour made it not worth it. I went by the counter of the competition in the bus station, and they had a much shorter line. I'll use them next time, which is upcoming in the spring.Reviewed 2019 Oct 15
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2.0
Cons:If they had a car available instead of wasting our time, that would have made the overall experience better..Reviewed 2019 May 13
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10.0
Convenient LocationPros:Drop off location was convenient for walking around the city after. Staff was friendly. Service quick and easy.Reviewed 2018 Sep 21
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