When we arrived to the airport it turned out they have no car.
Pros: I was angry. After waiting and calling and trying to solve the problem we gave up - no car, no logical explanation.
Cons: Read the previous comment.
Pros: Good car, good price. Good service. Pick up was amazing with the great Petr at my service. Thrifty dollar needs to give him a raise.
Cons: When I came to return the car in Prague I couldn’t find a parking spot and no one answered the phone to help me. Eventually after a few minutes I found a municipal parking spot near the establishment and was taken care of. After walking into the office i called the same number to Czech if they answered the phone and they didn’t. An office full of at least 4 employees and no one answered the phone. That was a little annoying.
Skoda Citigo does not have 5 seats
Pros: Easy return
Cons: The car didn't have 5 seats as shown when booking Hefty fee for crossing borders with this car
Pros: Great car, service, rate.
Cons: Some confusion during the booking. Description on Dollar website did not match actual description. Had to make many calls.
wonderful customer service
Pros: Had a great customer service experience Agent was well versed in foreign travelers
When I got to the rental place they didn't have my
Cons: I showed up to the place and they could find my reservation, didn't rent the car.
Pros: Pick up was easy and fast (no line), got upgrade to next size and diesel. Return took about 2-3 min after three weeks of rental.
Pros: We came from a flight to pick the car at 8:25 ( not at 8 as i asked. There were no car and thay said its my problem that i wanted to rent it with KAYAK company that made mistake and overbooked cars without check the Dollar company so they dident let us car/speak with the mannager or anything and sent us away, after 3 hours of waiting there and please ask to help us get a car we saw that someone bring backcar and after long conversations they let us the car . I couldent find your phone number or way of contact but i think kayak and dorral company dident behave in the standart way of international company and i dont trust or recommand anyone use this companyies again. I will be happy to hear from someone from your company about it please because we paid more, we lost lots of hours in the airport and the main thing- the trust of this companies and especially -you - Kayak that got our money!
Pros: We had to stay additional 3 days and they extended our rental at the same rate without any up charges!
Pros: Excellent car full automatic with outstanding features that we're great on the safe drive
Pros: There was no office, no car, no shuttle. Had to take a taxi for 160km. What is that? !!!
Pros: Great car, easy dropoff. Awesome rates. I would not hesitate to use this company again or to recommend to friends/family.
Cons: Difficult pickup - poor signage in airport terminal. No one at rental desk at first & no one answered phone when I called. Eventually Mr Dvorak appeared. Difficult to retrieve car due to construction in parking garage (certain areas blocked off)
Economy (Volkswagen Polo or similar) is the most frequently booked rental car type from Dollar in Prague.
Dollar has 2 rental locations in Prague. Take a look at our Dollar rental location map to find the best rental cars near you.