Car rental at El Paso Airport
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Cheap car rentals at El Paso airport
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
El Paso Airport car rental reviews and directory
Thrifty
8.2
Very good
43 reviewsCleanliness
8.3
Comfort
8.6
Pick-up/Drop-off
7.7
Value for money
8.3
One location in El Paso Airport
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9.2 Wonderful
Oct 2020
Pros:
yes2.8 Poor
Sep 2020
Pros:
While I reserved my vehicle weeks ahead of time, I waited in line over an hour and a half. Also the vehicle was unclean and had scratches and was damages.Cons:
Make the experience better for people who are spending hundreds of dollars to rent use Kayak and the rental car companies.10.0 Wonderful
Jun 2020
Cons:
Everything was great.10.0 Wonderful
Feb 2020
Pros:
Easy experience from beginning to end. Didn't have Compacts available, so was given a truck. Gas mileage was still ok, though.9.2 Wonderful
Dec 2020
Pros:
The car was very good and the front desk person was very attentive.Cons:
The “taxes” and fees I had to pay when picking up were as high as the car itself.6.8 Okay
Nov 2019
Cons:
Car had clearly been smoked in and smelled not so great.Hertz
7.8
Good
35 reviewsCleanliness
7.8
Comfort
8.1
Pick-up/Drop-off
7.6
Value for money
7.8
One location in El Paso Airport
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5.2 Fair
May 2020
Pros:
Still have not received a receipt for my rental. Also, an additional $100 charge was placed on my credit card.8.0 Very good
Nov 2019
Cons:
Everything was good, except I was charged for an extra hour because of the previously arranged drop off time. I think that should have been made clear or waived since I was paying extra already for a one way trip.9.6 Wonderful
Oct 2019
Pros:
Gas mileage2.0 Poor
Jul 2019
Cons:
The SUV was given to us dirty and unwashed/dirty on inside. The location did not answer their phone and finding the location inside the garage was horrible. There was only one man working there so it took long to get tended to. He wasn’t very friendly/did not complete a damage sheet until I asked.10.0 Wonderful
Dec 2019
Pros:
I like this drop off process at airport. You just park the car, they check the car quick and you are good to go. Friendly employees!5.2 Fair
Oct 2018
Cons:
SUV was too big used a lot of gasBudget
7.6
Good
39 reviewsCleanliness
7.4
Comfort
7.3
Pick-up/Drop-off
8.1
Value for money
6.7
One location in El Paso Airport
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2.0 Poor
Oct 2022
10.0 Wonderful
May 2021
Pros:
professional staff, nice garage, easy to get in and out and the price was perfect for me.Cons:
Unless the car rental was frre, I can't think of anything else to make the rental any better.10.0 Wonderful
Apr 2021
Pros:
Easy to pick up, great value for the car, easy drop off. Staff friendly.10.0 Wonderful
Aug 2020
Cons:
Drop off was a little scary since no one was present4.8 Mediocre
Jan 2020
Pros:
NOTHING.Cons:
I was HIGHLY unsatisfied with the customer service I recieved. The car gave me a warning light during my drive I called to notify the office and they assured me it was probably something minor. So I continued on with my Anniversary trip... later I smelled something burning and now I had two warning lights on..so I preceded to the closet budget to see if I could exchange the car... they informed me my car had to be exchanged at the airport, so I went there. I was informed at the airport that they could NOT accept the car even if it was having problems... they did not resolve my issue AND DID NOT assist me In how to resolve the issue they basically sent me on my way and said that hopefully I'll make it back to my original office... The problem I had took a ALMOST a day to run around trying to figure things out and RUINED my spouse and I anniversary... at the end of the trip I turned in the car and even after all the headache I was not even compensated or even apologized to for the issues... HORRIBLE CUSTOMER SERVICE4.0 Mediocre
Dec 2019
Pros:
The staff was confused about the Costco rental agreement and I showed them the paper work. I Declined all options verbally and initially them all but inadvertently accepted loss damage waiverCons:
Confirmed selection maintain vehicles better lots rattlesAvis
7.4
Good
35 reviewsCleanliness
7.9
Comfort
8.0
Pick-up/Drop-off
7.2
Value for money
7.0
One location in El Paso Airport
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10.0 Wonderful
Apr 2021
Pros:
Lady who assisted us was very HELPFUL! Thank youCons:
Wish it was cleaned better. Mostly with COVID happening9.6 Wonderful
Oct 2020
Cons:
Nothing2.0 Poor
May 2019
Cons:
They do not accept cash. Legal tender for ALL debts public and private. This is wrong and unamerican. More socialist controls of us and our privacy.6.0 Okay
Oct 2018
Cons:
Long wait for a car in the garage.8.8 Very good
Jul 2018
Cons:
Pick up in the garage seemed under-staffed. Once leaving the desk in the terminal there was only one staff person in the garage and he only was there to service Avis Plus customers. The gentleman at the garage exit was the most helpful and personable individual we worked with.10.0 Wonderful
Apr 2018
Pros:
Dropoff took two minutes, attendant was friendly and it was painless.Payless
7.1
Good
69 reviewsCleanliness
7.0
Comfort
7.6
Pick-up/Drop-off
7.5
Value for money
7.1
One location in El Paso Airport
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2.0 Poor
Dec 2020
Pros:
The staff were really rude10.0 Wonderful
Oct 2020
Pros:
ServiceCons:
Steer wheel miss aligned2.0 Poor
Oct 2020
Pros:
There was no staff to pick up my car. I waited an hour but the counter look like it was closed at noon.9.6 Wonderful
Sep 2020
Pros:
Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.Cons:
I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it was2.0 Poor
Sep 2020
Cons:
The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shitty8.0 Very good
Oct 2019
Pros:
Value for the moneyDollar
7.0
Good
43 reviewsCleanliness
7.6
Comfort
7.7
Pick-up/Drop-off
6.7
Value for money
7.2
One location in El Paso Airport
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2.0 Poor
Jan 2021
Pros:
Had to cancel due to being a front line employee who was due to provide the vaccinations at the hospital in New Jersey. Dollar rent would not provide a refund for the given circumstances. I was Not Happy!10.0 Wonderful
Nov 2020
Pros:
super easy and fast - very friendly service4.4 Mediocre
Jan 2020
Pros:
Dollar did not honor original Kyak agreement and charged extra $250. Said, I should take it up with Kyak. Don't rent from Dollar.6.8 Okay
Aug 2019
Pros:
Pick up was terrible.Cons:
I could have received the car I asked for and the attendant could have been nicer.10.0 Wonderful
Jun 2019
Pros:
Pick up and drop off were fast and easy8.0 Very good
Jul 2018
Pros:
Quality of vehicleCons:
Under staffed at check in. Took over 30 min to check inAdvantage
6.8
Okay
83 reviewsCleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
6.3
Value for money
6.7
One location in El Paso Airport
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2.0 Poor
Mar 2020
Cons:
When I arrived they did not have my reservation in the system and I was unable to get the car. I’d like a refund if my deposit please5.2 Fair
Nov 2019
Pros:
Price was ok. No line at pick-up (which should have warned me)Cons:
It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.10.0 Wonderful
Sep 2019
Cons:
Great service4.4 Mediocre
Aug 2019
Pros:
Car was fine, service was lacking.Cons:
Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.10.0 Wonderful
Jul 2019
Pros:
Staff was friendly and process was quick6.8 Okay
Jun 2019
Pros:
Friendly staff, solid car. Just had a few nicks and had bad pickup.Alamo
No score available yet
One location in El Paso Airport
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10.0 Wonderful
Apr 2017
Pros:
Both pick up AND drop off were super fast and everyone was extremely friendly. Keep up the great work!Cons:
n/a10.0 Wonderful
Mar 2017
Pros:
The staff in the pickup and return area is very courteous and helpful. The car was exceptionally clean.Cons:
Telephone service, needs work. Customer support is obviously farmed out overseas and if the problem isn't in their book they simply keep repeating what's in front of them. In 4 attempts over 3 hours no one at the rental desk in the airport (ELP) ever answered the phone.5.6 Fair
Jan 2017
Pros:
Picking up from DFW was the best experience I had, honestly the only reason why they get 3 stars & not just 1. Took about 10 min tops & customer service was excellent!Cons:
Dropping off in El Paso was easy & efficient but picking up another car 4 days later was a nightmare. Took over 40 min just at the desk (there were 2 people ahead of me). Once we were in the parking lot to pick up the car, there was only one person working outside, but he was too busy on a personal call to help us. When he finally came over to tell us which car we could take, he didn't get off the phone, & just said, you can take that one, & went back into his booth, still on his cell phone, while we waited for him to let us out at the exit, which he walked to a couple minutes later, still on his phone. We were the only ones there! The car didn't have any windshield wiper fluid & the remote didn't work. My card was charged 2 separate amounts that didn't add up to the total on my receipt, it was for almost $30 more, & after being reimbursed for some of the inconveniences, the second amount is still on hold almost 2 weeks later & when I call Alamo, I keep getting different answers as to why, including, we don't show anything on hold, we show the transaction complete & there's nothing they can do except wait a few weeks & see if that amount is still on hold. DONT EVER RENT A CAR from the EL PASO LOCATION!9.6 Wonderful
Jan 2017
Pros:
I loved the service, really friendly. they let me choose the car on the fly. no hidden fees or obligatory extra insurance, they accept your credit card included insurance which has been a big issue before with other car rental companies.6.0 Okay
Dec 2016
Pros:
The car was new and perfectCons:
I used the car exactly 24 hours but since the drop off city has an hour ahead in the time they charged me $38 additional to my bill. I paid because of my rush to take my flight but I don't think this is correct.10.0 Wonderful
Dec 2016
Pros:
Good service, quick and easy pick up and drop off.Cons:
Cost of rental was higher than preferred but lower than competitors.Enterprise Rent-A-Car
No score available yet
One location in El Paso Airport
National
No score available yet
One location in El Paso Airport
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6.4 Okay
Sep 2016
Pros:
Car was clean and reliable. I drove a compact a little over 500 miles.Cons:
The fact that I got a credit card bill for over a hundred dollars more than what I had signed for at the time of the pickup. If I had not checked I could have been stiffed with the a rate almost equivalent to a plane ticket. Had to call and was told the computer system overcharged.Advance Car And Truck Rental
No score available yet
One location in El Paso Airport
Easirent
No score available yet
One location in El Paso Airport
One location in El Paso Airport
Locations in El Paso Airport
El Paso Airport International ELP
+1 915 781 7689
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One location in El Paso Airport
Locations in El Paso Airport
Please Go To The Advantage Counter
+1 915 781 7689
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One location in El Paso Airport
Locations in El Paso Airport
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One location in El Paso Airport
Locations in El Paso Airport
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One location in El Paso Airport
Locations in El Paso Airport
6701 Convair Rd, El Paso, , USA Texas
+1 914 368 0091
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Car rental locations at El Paso Airport
Good to know
Most popular car type | Mini |
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Top tips for renting a car at El Paso airport
- Car rental at El Paso Airport is convenient compared to other transport options because you don't have to wait for a shuttle bus or outside the terminal. This is a great option if you are in town for just one day, flying out at night, and not renting a car until tomorrow. The car rental process here is simpler and less time-consuming than at many other airports around.
- The most common cars at the airport car rental center include compact, intermediate, and full-size vehicles. You can also rent a minivan, SUV, or luxury car. An SUV works best if you have a lot of luggage or are traveling with children. On the other hand, a minivan is better for larger families. When you make the reservation, be sure to say if you need an extra driver and mention any special needs that may require hand controls for driving.
- This airport is usually busy between the hours of 7 am and 9.30 pm. To avoid too much hassle, opt for a car rental at the airport on either end of this time window. This said, the best time to rent your car at El Paso Airport is usually in the morning.
- When you need to return your car rental at El Paso Airport, simply call the rental company and they will come to collect your vehicle. Some companies have return booths in downtown El Paso, which is about 15min from the airport. When you return it, be sure that no damage has occurred during your stay as this can cause delays in returning the car or even a denial of service altogether.
- Book your rental car at El Paso airport at least 2 weeks before your trip in order to get a below-average price