El Paso car rentals

Search hundreds of travel sites at once for car rental deals in El Paso

El Paso, TX, United States4 Nov — 11 Nov
Same drop-off
El Paso, TX, United States
Wed 04.11
Wed 11.11

El Paso car rental information

Pick-up locationEl Paso
Rental locations33
Airport locations15

El Paso car rental reviews and directory

Rated #1
Hertz
Best rated
7.9 Good (110 reviews)
5 locations in El Paso
Hertz
Locations in El Paso
10961 Gateway West+1 915 591 0903
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
6590 Montana, Unit F+1 915 772 3984
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
6701 Convair Road+1 915 612 5500
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
9155 Dyer St Space A30+1 915 751 1820
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
950 Crockett+1 915 585 7499
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
  • 7.9
  • 8
  • 7.9
  • 7.7
  • 7.8
Recent reviews
10.0 Excellent2020 Oct 08
Pros: The comfort of the car.Cons: Nothing!
10.0 Excellent2020 Sep 08
Pros: yes and yesCons: n/a
2.0 Mediocre2020 Aug 11
Pros: No they wanted to give us a 5 passanger car, we ordered a 7 passenger suv they blamed pricelineCons: Have a vehicle we order and not have to talk to a supervisor
5.6 Okay2020 Jun 23
Pros: StFf was friendly but the process is soooo slow.Cons: Speed UP the process. And I haven’t got my deposit back?
5.2 Okay2020 May 29
Pros: Still have not received a receipt for my rental. Also, an additional $100 charge was placed on my credit card.
4.0 Okay2020 Apr 15
Pros: No..rude serviceCons: Customer service.
9.6 Excellent2020 Feb 13
Pros: Customer service was superb!Cons: Price was a little high. Almost the same price to rent a ram truck vs a small Chevy spark.
6.4 Good2020 Jan 31
Pros: They did at least finally find me a vehicle after hanging out in the office more than an hour.Cons: They shouldn't have rented a car if they didn't have cars. I had a reservation and showed up and they said they didn't have any cars. It took my prodding to get the person behind the counter to call around and try to find one at another location nearby. Then I realized after the fact I had been overcharged for an upgrade. I'm trying to get that resolved now.
8.0 Excellent2019 Nov 25
Cons: Everything was good, except I was charged for an extra hour because of the previously arranged drop off time. I think that should have been made clear or waived since I was paying extra already for a one way trip.
9.6 Excellent2019 Oct 02
Pros: Gas mileage
Show more reviews
Rated #2
Alamo
9.1 Excellent (46 reviews)
1 location in El Paso
Alamo
Locations in El Paso
6505 Convair Rd+1 915 778 4404
Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30
  • 9.2
  • 9.1
  • 9.1
  • 9.3
  • 8.9
Recent reviews
10.0 Excellent2017 Apr 19
Everything went perfectly!Pros: Both pick up AND drop off were super fast and everyone was extremely friendly. Keep up the great work!Cons: n/a
10.0 Excellent2017 Mar 01
Very good experiencePros: The staff in the pickup and return area is very courteous and helpful. The car was exceptionally clean.Cons: Telephone service, needs work. Customer support is obviously farmed out overseas and if the problem isn't in their book they simply keep repeating what's in front of them. In 4 attempts over 3 hours no one at the rental desk in the airport (ELP) ever answered the phone.
5.6 Okay2017 Jan 08
Not recommendedPros: Picking up from DFW was the best experience I had, honestly the only reason why they get 3 stars & not just 1. Took about 10 min tops & customer service was excellent!Cons: Dropping off in El Paso was easy & efficient but picking up another car 4 days later was a nightmare. Took over 40 min just at the desk (there were 2 people ahead of me). Once we were in the parking lot to pick up the car, there was only one person working outside, but he was too busy on a personal call to help us. When he finally came over to tell us which car we could take, he didn't get off the phone, & just said, you can take that one, & went back into his booth, still on his cell phone, while we waited for him to let us out at the exit, which he walked to a couple minutes later, still on his phone. We were the only ones there! The car didn't have any windshield wiper fluid & the remote didn't work. My card was charged 2 separate amounts that didn't add up to the total on my receipt, it was for almost $30 more, & after being reimbursed for some of the inconveniences, the second amount is still on hold almost 2 weeks later & when I call Alamo, I keep getting different answers as to why, including, we don't show anything on hold, we show the transaction complete & there's nothing they can do except wait a few weeks & see if that amount is still on hold. DONT EVER RENT A CAR from the EL PASO LOCATION!
9.6 Excellent2017 Jan 05
fast drop off, no hasslesPros: I loved the service, really friendly. they let me choose the car on the fly. no hidden fees or obligatory extra insurance, they accept your credit card included insurance which has been a big issue before with other car rental companies.
6.0 Good2016 Dec 29
Extra hour? Unfair...Pros: The car was new and perfectCons: I used the car exactly 24 hours but since the drop off city has an hour ahead in the time they charged me $38 additional to my bill. I paid because of my rush to take my flight but I don't think this is correct.
10.0 Excellent2016 Dec 04
Pros: Good service, quick and easy pick up and drop off.Cons: Cost of rental was higher than preferred but lower than competitors.
10.0 Excellent2016 Nov 30
Pros: The truck drove smooth it was a comfortable ride.
9.6 Excellent2016 Nov 15
Free upgrade, surprisingly good gas mileagePros: I got a free upgrade to a Nissan Rogue on a one-way rental from Denver to El Paso. The vehicle was new, clean and had no issues whatsoever. The staff in both cities were friendly, helpful and knowledgeable.Cons: I don't have much to complain about, other than to say it was not the cheapest rental car experience I have had.
10.0 Excellent2016 Sep 13
Great carPros: The car, stereo system, seats
10.0 Excellent2016 Jun 13
Easy processPros: Very friendly and courtisiuos personal. Really easy and quickly process
Show more reviews
Rated #3
Thrifty
8.2 Excellent (44 reviews)
1 location in El Paso
Thrifty
Locations in El Paso
6701 Convair Road+1 915 612 5500
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
  • 8.3
  • 8.5
  • 8.1
  • 8
  • 8.2
Recent reviews
10.0 Excellent2020 Oct 19
Pros: yes
2.0 Mediocre2020 Sep 28
Pros: While I reserved my vehicle weeks ahead of time, I waited in line over an hour and a half. Also the vehicle was unclean and had scratches and was damages.Cons: Make the experience better for people who are spending hundreds of dollars to rent use Kayak and the rental car companies.
8.0 Excellent2020 Sep 14
Pros: The car I was given was great on gas and spacious! Loved the price tooCons: The customer service. He did not seem happy to be working there.
5.2 Okay2020 Jul 19
Pros: The vehicle was nice.Cons: The wait was unacceptable, location wa closed. Had to be helped at a different station. The vehicle was not ready and had to wait until 930.
10.0 Excellent2020 Jun 27
Cons: Everything was great.
10.0 Excellent2020 Feb 10
Pros: Easy experience from beginning to end. Didn't have Compacts available, so was given a truck. Gas mileage was still ok, though.
9.2 Excellent2019 Dec 30
Pros: The car was very good and the front desk person was very attentive.Cons: The “taxes” and fees I had to pay when picking up were as high as the car itself.
6.8 Good2019 Nov 30
Cons: Car had clearly been smoked in and smelled not so great.
5.6 Okay2019 Jul 08
Pros: Staff named Beatrice was rude and has no customer service skills. They did not have my truck reservation since they had ran out of vehicles and all she said, "we don't guarantee reservation when you reserve online through third parties." Not even a sorry for the inconvenience.Cons: Do not go with thrifty, that is my advice. I will never use them again. It is true what they say, you get what you pay for.
10.0 Excellent2019 Jan 28
Pros: Extremely friendly customer service lady at the counter and very little wait time.Cons: I had to wait for about 5 minutes at the exit gate after I picked the rental car since there was nobody at the exit gate kiosk. But Noah was friendly and courteous as well. I was the only one in the garage so it would’ve been nice to have one of the workers anticipating me going to the exit gate.
Show more reviews
Rated #4
Avis
8 Excellent (32 reviews)
3 locations in El Paso
Avis
Locations in El Paso
1320 North Zaragoza Road - Suite 104+1 915 858 5846
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
6505 Convair Road+1 915 779 2700
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
7465 North Mesa Street+1 915 581 2873
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday10:00 - 14:00
  • 8.5
  • 8.1
  • 8
  • 8
  • 7.4
Recent reviews
10.0 Excellent2020 Oct 12
Cons: Nothing
4.8 Okay2019 Sep 15
Pros: The drop off was great, staff was friendly enoughCons: I originally rented a sedan for the reason to be easy on gas, the one I reserved was gone, the other sedan they had needed an oil change which didn't make much sense since the plave was inside a car shop, so they ended up upgrading us to an SUV free of charge...it was horrible on gas, constantly nee
2.0 Mediocre2019 May 25
Cons: They do not accept cash. Legal tender for ALL debts public and private. This is wrong and unamerican. More socialist controls of us and our privacy.
6.0 Good2018 Oct 28
Cons: Long wait for a car in the garage.
6.0 Good2018 Oct 10
Pros: Quick & the facility was not congestedCons: The clerk filed a damage report that already exists in the vehicle. I asked why it is being reported & all I got was a I do not know answer. Clearly the clerk, lacks professional experience.
2.0 Mediocre2018 Jul 16
HorriblePros: NothingCons: Horrible service
8.8 Excellent2018 Jul 02
Cons: Pick up in the garage seemed under-staffed. Once leaving the desk in the terminal there was only one staff person in the garage and he only was there to service Avis Plus customers. The gentleman at the garage exit was the most helpful and personable individual we worked with.
10.0 Excellent2018 Apr 10
Pros: Dropoff took two minutes, attendant was friendly and it was painless.
2.0 Mediocre2018 Mar 30
Cons: No allowed to go to Mexico
9.6 Excellent2017 Sep 29
Super EasyPros: Shortline, super convenient inside the airport for pickup and drop-off. An attendant was there waiting for me in the parking garage as I dropped off the vehicle, this made it even quicker.
Show more reviews
Rated #5
Payless
7.6 Good (52 reviews)
1 location in El Paso
Payless
Locations in El Paso
6505 Convair Road Ste 400+1 915 779 2052
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
  • 7.9
  • 8
  • 7.4
  • 7.5
  • 7.3
Recent reviews
10.0 Excellent2020 Oct 12
Pros: ServiceCons: Steer wheel miss aligned
9.6 Excellent2020 Sep 26
Pros: Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.Cons: I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it was
2.0 Mediocre2020 Sep 19
Cons: The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shitty
8.0 Excellent2019 Oct 01
Pros: Value for the money
10.0 Excellent2019 Apr 16
Pros: Great Customer serviceCons: Nothing
10.0 Excellent2019 Apr 08
Cons: It was a flawless transaction and a fine car
8.8 Excellent2019 Feb 20
Pros: Drop took a little longer for some reason, the drop off rep took us to the little cubicle office for another person to complete the receipt, took a few extra minutes.Cons: A little quicker drop off. Everything else was very good. Car was great.
2.0 Mediocre2018 Dec 17
Cons: They were not open late, thus I was left without a vehicle. This forced me to cancel with Payless and instead go with another rental company.
8.8 Excellent2018 Dec 06
Great car, ok price.Pros: Price quote was complete with taxes and fees, so I knew what we were in for. Staff was professinal.Cons: Took a while to get the car ready for us.
6.0 Good2018 Dec 01
Didn’t have my carPros: They had a bigger SUVCons: I got a much bigger SUV than I wanted and it was horrible on gas. they didn’t have what I wanted so I had to pay more in fuel for their mistake.
Show more reviews
Rated #6
Budget
7.4 Good (36 reviews)
2 locations in El Paso
Budget
Locations in El Paso
6701 Convair Road+1 915 779 2532
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
900 N Yarbrough Dr, Room 124+1 915 590 9721
Monday09:00 - 13:00
Tuesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday08:00 - 21:00
  • 7.9
  • 7.8
  • 7
  • 7.2
  • 7
Recent reviews
10.0 Excellent2020 Aug 06
Cons: Drop off was a little scary since no one was present
4.8 Okay2020 Jan 04
Pros: NOTHING.Cons: I was HIGHLY unsatisfied with the customer service I recieved. The car gave me a warning light during my drive I called to notify the office and they assured me it was probably something minor. So I continued on with my Anniversary trip... later I smelled something burning and now I had two warning lights on..so I preceded to the closet budget to see if I could exchange the car... they informed me my car had to be exchanged at the airport, so I went there. I was informed at the airport that they could NOT accept the car even if it was having problems... they did not resolve my issue AND DID NOT assist me In how to resolve the issue they basically sent me on my way and said that hopefully I'll make it back to my original office... The problem I had took a ALMOST a day to run around trying to figure things out and RUINED my spouse and I anniversary... at the end of the trip I turned in the car and even after all the headache I was not even compensated or even apologized to for the issues... HORRIBLE CUSTOMER SERVICE
4.0 Okay2019 Dec 01
Pros: The staff was confused about the Costco rental agreement and I showed them the paper work. I Declined all options verbally and initially them all but inadvertently accepted loss damage waiverCons: Confirmed selection maintain vehicles better lots rattles
4.4 Okay2019 Jul 16
Pros: STAFF WAS NICECons: DIDN,T KNOW YOU CAN,T USE CONTRACT AS IT IS A FRANCHISE NOT ASSOCIATED WITH BUDGET
2.0 Mediocre2018 Aug 27
Pros: NothingCons: My reservations stated a Kia soul or similar standard but their reservation said compact for a yaris. Would not honor my reservations
2.0 Mediocre2018 Mar 25
Rented My Car Out From Under Me By Claiming I was a Same Day No-ShowPros: They gave me a reservation.Cons: The rented my car out from under me by claiming I was a 'no-show' four hours after me estimated arrival time. Because it was spring break at my location, there were no other cars available.
10.0 Excellent2017 Dec 04
Great ServicePros: We got the car we asked for and it was amazingly clean. Great service and they were not pushy about adding extra stuff we didn't need. We will continue to rent from them!!
2.0 Mediocre2017 Aug 17
Cons: They said they couldn't help us with out issue and said we had to talk to the original office we rented from. We got nothing but the run around the whole time. Never again will we rent from any Budget rental office.
6.8 Good2017 Aug 08
Cons: When we picked up the car in Denver we were told that we could pay in cash at the drop off location. That information was incorrect. We also was shown a invoice of $220, but out credit card was charged $718.00. There was a fee for taking the car out of state which we were not told or see on the invoice. Then the car was accidently checked in a day late by the employees so we were charged a extra day with late fees!! This this day we are still trying to fix all the mistakes that were made by Budget!!!
10.0 Excellent2017 Jul 19
greatPros: immediate receiving !Cons: No issues to drop off
Show more reviews
Rated #7
Advantage
6.7 Good (83 reviews)
1 location in El Paso
Advantage
Locations in El Paso
6701 Convair Rd - Suite V+1 915 781 7689
Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30
  • 6.8
  • 6.9
  • 6.5
  • 6.6
  • 6.8
Recent reviews
2.0 Mediocre2020 Mar 23
Cons: When I arrived they did not have my reservation in the system and I was unable to get the car. I’d like a refund if my deposit please
5.2 Okay2019 Nov 11
Pros: Price was ok. No line at pick-up (which should have warned me)Cons: It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.
10.0 Excellent2019 Sep 17
Cons: Great service
4.4 Okay2019 Aug 08
Pros: Car was fine, service was lacking.Cons: Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.
10.0 Excellent2019 Jul 30
Pros: Staff was friendly and process was quick
6.8 Good2019 Jun 07
Pros: Friendly staff, solid car. Just had a few nicks and had bad pickup.
10.0 Excellent2019 Jun 05
Pros: Staff super friendly.Cons: Can't think of anything.
7.2 Good2019 Feb 06
Pros: The car was clean and in good care.Cons: I had to wait almost 2 hours for my car after 10+ hours flying. The person in the counter said that I reserved the car that very same day they didn’t have time to get the car and he offered another a lot more expensive car. Other than that he could not do anything for me.
10.0 Excellent2019 Jan 23
Pros: love the team in El Paso at Advantage, both inside and out in the garageCons: gotta say that not one thing could have been done better..., just sayin'.
2.0 Mediocre2018 Nov 19
Pros: NothingCons: Had booked an economy car. Got to the counter, said they didnt have it, offered another level up for $20 per day more. What's the point of booking online. At least there were other rental companies there to provide what I was looking for.
Show more reviews
Rated #8
Enterprise
8.9 Excellent (27 reviews)
11 locations in El Paso
Enterprise
Locations in El Paso
10330 Montana Ave+1 915 591 2359
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
11351 Gateway Blvd W+1 915 594 7068
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
1210 Airway Blvd+1 915 771 0417
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
1545 N Zaragoza Rd+1 915 921 5315
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday11:00 - 14:00
4000 Dyer St Ste C+1 915 562 5400
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
4115 North Mesa+1 915 532 7717
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
5385 S Desert Blvd+1 915 845 0268
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday11:00 - 14:00
5710 Montana Ave+1 915 779 8311
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
6505 Convair Rd+1 915 779 2260
Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30
7924 Gateway Blvd E Ste 150e+1 915 595 6740
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
8555 Dyer Street+1 915 755 7902
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
  • 9.1
  • 8.9
  • 8.9
  • 9.1
  • 8.8
Recent reviews
10.0 Excellent2020 Oct 13
Pros: Great staff and very helpful. Got upgraded at no extra charge and was impressed by the upgrade.Cons: Nothing everything was perfect
2.0 Mediocre2019 Jun 20
Pros: The staff was very friendly and nice.Cons: They did not have the car we requested.
10.0 Excellent2017 Sep 25
Enterprise Rental was very professional, efficient and best price!Pros: Ease of rental and return and lowest cost price for a one-way rental in the southwest. Enterprise employee gave a tutorial on how to use the complicated radio and the instruction manuals were left for us in the glove compartment. They called within a few days of our return to have us review their rental.Cons: The 2017 Chevy Impala was a very nice car with two exceptions. 1. The visibility on the side windows and through the rear window is less then preferable. We had to be extra careful to look 2-3 times to be sure no car was there. 2. The radio connection to my iPhone was complicated and not intuitive. Could not switch easily between the radio and iPhone without having to reset the iPhone.
9.6 Excellent2017 Jul 06
VanPros: Comfortable and spacious
9.6 Excellent2017 Feb 23
Pros: Car performed well, was clean and ready on time. Staff was efficient and friendly.Cons: I didn't realize cars no longer have CD players, and I had brought CDs to play. I'll know for next time.
2.0 Mediocre2017 Jan 13
No rental car availablePros: NothingCons: Arrived and there was no cars available after I made my reservation. Advised me to call in later and see if they could get me a car and that there was no guarantee they could give me the same pricing I booked online. Instead of asking for my phone number and name, they just handed me a post it with their phone number. Unproffesional, Kayak.
8.0 Excellent2016 Dec 31
awesomePros: It was hella easy to get the rental and return, low price and great customer service.
10.0 Excellent2016 Oct 23
Exactly what I needed and more than I expectedPros: Excelent customer service and price.
10.0 Excellent2016 Apr 06
Great service!Pros: Pick up and drop off was very easy, great customer service, very friendly, reasonable rates.
9.2 Excellent2015 Oct 19
nissanPros: The car gets exceptional mileage! Twenty dollars to drive four hundred miles, our trip was forty dollars, gas wise. It was clean and comfortable.Cons: That the website stated they had a car but didn't. That by half of the trip the car had non working tail breake lights. They charged me insurance for something broken! I didn't want it to begin with, the insurance.
Show more reviews
Rated #9
Dollar
7.7 Good (25 reviews)
1 location in El Paso
Dollar
Locations in El Paso
6701 Convair Road+1 915 612 5500
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00
  • 8.1
  • 8.2
  • 7.5
  • 7.4
  • 7.3
Recent reviews
4.4 Okay2020 Jan 03
Pros: Dollar did not honor original Kyak agreement and charged extra $250. Said, I should take it up with Kyak. Don't rent from Dollar.
6.8 Good2019 Aug 11
Pros: Pick up was terrible.Cons: I could have received the car I asked for and the attendant could have been nicer.
10.0 Excellent2019 Jun 10
Pros: Pick up and drop off were fast and easy
8.0 Excellent2018 Jul 30
Pros: Quality of vehicleCons: Under staffed at check in. Took over 30 min to check in
10.0 Excellent2018 Mar 15
Pros: Beatriz met me quickly in the drop off area. I showed her the note from Roberta in Tucson. Beatriz printed a generous voucher to use on my next car rental.Cons: There was nothing I didn't like in the El Paso location.
8.8 Excellent2018 Mar 05
Cons: under powered
8.8 Excellent2017 Jul 31
Rick Saved the DayPros: This all started / happened on July 20th, Thursday. What I liked about Dollar as a company in bullet form, because the stuff I plan on typing is very pointed at a particular couple of staff members. Pros: Easy to reserve on the website Rick was fantastic - prompt, helpful, and fixed the biggest issue we had. Clean Car Quick process Excellent explanation / upsell for return conditions ($25 for no gas etc) Rick (El Paso Airport Dollar / Thrifty) is commensurate with what I want every customer service experience to be, and I sincerely hope this reaches him and his manager so he knows that his attitude and attentiveness are greatly appreciated. He righted the ship that Jacob (inside desk) ruined with his rudeness and poor service, and until my dealings with Rick, I had no intention of ever renting from Dollar again.Cons: Cons list: 1) Jacob. I arrived at the counter inside ELP for Dollar / Thrifty and patiently waited behind a gentleman at the counter for approximately 10 minutes. At the end of this ten minutes after the previous customer had walked away, I approached Jacob (guy at the counter) and said hello. Without even looking up at me, Jacob stated "Go outside," and pointed in the general direction of the parking garage. "Excuse me?" J:" Go outside, there's a kiosk in the parking garage, someone will help you out there." - again, never making eye contact. My parting question to him was why he'd let us stand there for 10 minutes if he knew he was going to rudely refer us outside, and he ignored this and repeated "Sorry, go outside," pointing again. The worst part about this experience is that Rick was EXTREMELY helpful, and apologetic for Jacob's attitude, even providing us with a manager approved upgrade - 'apologetic' not being a stance he should have had to take if Jacob hadn't been mistreating customers inside. Even worse is Rick is getting referred angered customers from inside, and I'm sure he got blindsided more than once that day. TL; DR - People like Jacob (inside desk, July 20th, Thursday, ~3:00pm Local Time, El Paso Airport) shouldn't be the face of your company, unless you want poor reviews and a pissed off customer base. Get Rick a commendation or bonus or SOMETHING, because he saved this experience single-handedly.
8.0 Excellent2017 Jul 11
Cons: Too many add on surcharges.
10.0 Excellent2017 May 20
Great TroubleshooterPros: When they ran out of vehicles I booked, they upgraded me. And I was able to book with a valid temporary license.Cons: The vehicle was superb but could have been better cleaned. (Still seemed sticky in cup holder areas.)
2.0 Mediocre2017 Mar 23
No CarsCons: Had a reservation, but when I arrived, I was informed they were out of vehicles and it would be several hours before they got any. I had to go to another rental agency. That is the last time I will be renting from Dollar.
Show more reviews
Rated #10
National
6.4 Good (6 reviews)
1 location in El Paso
National
Locations in El Paso
6505 Convair Rd+1 915 778 9417
Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30
  • 7
  • 6.6
  • 6.3
  • 6
  • 6.3
Recent reviews
6.4 Good2016 Sep 27
"system" over charged mePros: Car was clean and reliable. I drove a compact a little over 500 miles.Cons: The fact that I got a credit card bill for over a hundred dollars more than what I had signed for at the time of the pickup. If I had not checked I could have been stiffed with the a rate almost equivalent to a plane ticket. Had to call and was told the computer system overcharged.
6.8 Good2015 Dec 31
Pros: The staff in El Paso did a good jobCons: When I tried to drop off the car on 12-29 the airport was closed and I had to leave the car but could not leave the key. I went back to the airport on 12-30 to drop off the key but the National booth was not manned. The other two booths, Avis and Hertz, both had staff at the site. This was after 10:30 on the 30th.
2.0 Mediocre2015 Dec 29
Cons: Dirty car and too much taxes!
Advance Car And Truck Rental
1 location in El Paso
Advance Car And Truck Rental
Locations in El Paso
6701 Convair Rd Suite V, El Paso, Texas+1 915 781 7689
Recent reviews
Eagle Rent A Car
1 location in El Paso
Eagle Rent A Car
Locations in El Paso
8000 Gateway Blvd East
Recent reviews
Easirent
1 location in El Paso
Easirent
Locations in El Paso
El Paso International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Europcar
1 location in El Paso
Europcar
Locations in El Paso
Please Go To The Advantage Counter+1 915 781 7689
Recent reviews
keddy by Europcar
1 location in El Paso
keddy by Europcar
Locations in El Paso
Please Go To The Advantage Counter- 6701 Convair Road -Suite V
Recent reviews
Sunnycars
1 location in El Paso
Sunnycars
Locations in El Paso
6701 Convair Rd
Recent reviews
461 travelers who rented a car in El Paso gave the car agency they used an average rating of 7.8

Car rental locations in or near El Paso

Good to know

Most popular car type

Economy

When to book a rental car in El Paso

Top tips for renting a car in El Paso

  • Book your rental car in El Paso at least 2 weeks before your trip in order to get a below-average price

FAQs about renting a car in El Paso

  • Economy (Ford Fiesta or similar) is the most frequently booked rental car type in El Paso.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in El Paso are Alamo (9.0, 108 reviews), Enterprise (8.2, 89 reviews), and Hertz (7.8, 134 reviews).

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Economy car rental in El Paso costs ₪103 per day, on average.