Pros: Clean vehicle, drop off took 1 minute. Good price for a large SUV.
Cons: Only one employee at pickup, group ahead of us was doing a manual contract. Bad luck, and the employee eventually engaged us and worked both at the same time.
Pros: Store was closed at my scheduled pick up.. II lost. Whole night of travel. First car was dirty . Had and wipe down windows to see right. The front wheel had a huge “ chunk” missing from it and I had to exchange the car after I drove the car 10 hours. Very unsafe! The rear view mirror would fall off with bumps. Very unsafe. The front wheel had no under carriage. I was initially told the car had been checked... I seriously doubt it. When I called the closest hertz the manager ( regionall) was rude and unwilling to help. I had to drive to the airport to exchange it. The second car was much better and staff at airport (Austin) was great!
Cons: Read my comments. I could be reimbursed . It was ridiculous!
Pros: Everything was great
Pros: Staff was friendly and was able to get me on my way quickly.
Cons: Vehicle could have been full when I picked it up instead at half tank, making easier to return full
Pros: Pick up and drop off was very easy.
Pros: The comfort of the car.
Pros: yes and yes
Pros: No they wanted to give us a 5 passanger car, we ordered a 7 passenger suv they blamed priceline
Cons: Have a vehicle we order and not have to talk to a supervisor
Pros: StFf was friendly but the process is soooo slow.
Cons: Speed UP the process. And I haven’t got my deposit back?
Pros: Still have not received a receipt for my rental. Also, an additional $100 charge was placed on my credit card.
Pros: No..rude service
Cons: Customer service.
Pros: Customer service was superb!
Cons: Price was a little high. Almost the same price to rent a ram truck vs a small Chevy spark.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in El Paso.
Hertz has 6 rental locations in El Paso. Take a look at our Hertz rental location map to find the best rental cars near you.