Book Budget car rentals in El Paso

Reviews for Budget in El Paso

Recent reviews

Traveler rating

Wonderful

5

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

2.0

The rental agency was supposed to stay open until 11pm. I arrived at the counter at 10:45pm and the shop was already shut down. Thanks for nothing, Budget!Reviewed 2022 Oct 13

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10.0

Good car for our needs - Jeep Wrangler. Had 30k mikes but ran and worked very well on and off roads in Texas. The car wasn’t as well cleaned as one might generally expect but a little dust was not a problem for us. Gas wasn’t totally full but when we pointed that out they immediately marked it on our receipt and just said return it with more or less the same level. Helpful, friendly staff and super easy pick up and drop off at the smallish El Paso airport. All in all great.Reviewed 2022 Mar 13

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6.0

I got charged a whole extra day for returning the car one hour late.Reviewed 2022 Jan 24

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10.0

reserving through the kayak mobile app was sooooo easy and the car reserved was as it was supposed to be - one of the concerns when renting cars is that you do not get what you ask forReviewed 2021 Nov 25

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10.0

Cons:Stay open laterReviewed 2021 Jun 08

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2.0

Pros:The staff was very unfriendly and seemed very put out.Cons:When traveling to a new place and having no idea where you are heading, it would be nice to have an agent that was helpful and accommodating.Reviewed 2021 May 30

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10.0

Pros:professional staff, nice garage, easy to get in and out and the price was perfect for me.Cons:Unless the car rental was frre, I can't think of anything else to make the rental any better.Reviewed 2021 May 18

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10.0

Pros:Easy to pick up, great value for the car, easy drop off. Staff friendly.Reviewed 2021 Apr 19

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2.0

Pros:It would have been nice if the business was open. The alleged rental place wasn’t even a business, it was a broom closet next to a hotel lobby.Cons:The business was closed I had to change my rental car arrangements and find a friend to take me to the other business essentially cutting two hours off my planned drive time.Reviewed 2021 Jan 06

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10.0

Cons:Drop off was a little scary since no one was presentReviewed 2020 Aug 06

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4.8

Pros:NOTHING.Cons:I was HIGHLY unsatisfied with the customer service I recieved. The car gave me a warning light during my drive I called to notify the office and they assured me it was probably something minor. So I continued on with my Anniversary trip... later I smelled something burning and now I had two warning lights on..so I preceded to the closet budget to see if I could exchange the car... they informed me my car had to be exchanged at the airport, so I went there. I was informed at the airport that they could NOT accept the car even if it was having problems... they did not resolve my issue AND DID NOT assist me In how to resolve the issue they basically sent me on my way and said that hopefully I'll make it back to my original office... The problem I had took a ALMOST a day to run around trying to figure things out and RUINED my spouse and I anniversary... at the end of the trip I turned in the car and even after all the headache I was not even compensated or even apologized to for the issues... HORRIBLE CUSTOMER SERVICEReviewed 2020 Jan 04

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4.0

Pros:The staff was confused about the Costco rental agreement and I showed them the paper work. I Declined all options verbally and initially them all but inadvertently accepted loss damage waiverCons:Confirmed selection maintain vehicles better lots rattlesReviewed 2019 Dec 01

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• What is the most popular rental car from Budget in El Paso?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Budget in El Paso.

• How many car rental locations does Budget have in El Paso?

  Budget has 4 rental locations in El Paso. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: El Paso airport (ELP)?

  Yes

• Does Budget offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes