Book Budget car rentals in El Paso

Reviews for Budget in El Paso

Recent reviews

Traveler rating

Excellent

11

Good

6

Okay

4

Mediocre

6

Poor

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10.0

Cons:Stay open laterReviewed 2021 Jun 08

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2.0

Pros:The staff was very unfriendly and seemed very put out.Cons:When traveling to a new place and having no idea where you are heading, it would be nice to have an agent that was helpful and accommodating.Reviewed 2021 May 30

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10.0

Pros:professional staff, nice garage, easy to get in and out and the price was perfect for me.Cons:Unless the car rental was frre, I can't think of anything else to make the rental any better.Reviewed 2021 May 18

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10.0

Pros:Easy to pick up, great value for the car, easy drop off. Staff friendly.Reviewed 2021 Apr 19

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2.0

Pros:It would have been nice if the business was open. The alleged rental place wasn’t even a business, it was a broom closet next to a hotel lobby.Cons:The business was closed I had to change my rental car arrangements and find a friend to take me to the other business essentially cutting two hours off my planned drive time.Reviewed 2021 Jan 06

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10.0

Cons:Drop off was a little scary since no one was presentReviewed 2020 Aug 06

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4.8

Pros:NOTHING.Cons:I was HIGHLY unsatisfied with the customer service I recieved. The car gave me a warning light during my drive I called to notify the office and they assured me it was probably something minor. So I continued on with my Anniversary trip... later I smelled something burning and now I had two warning lights on..so I preceded to the closet budget to see if I could exchange the car... they informed me my car had to be exchanged at the airport, so I went there. I was informed at the airport that they could NOT accept the car even if it was having problems... they did not resolve my issue AND DID NOT assist me In how to resolve the issue they basically sent me on my way and said that hopefully I'll make it back to my original office... The problem I had took a ALMOST a day to run around trying to figure things out and RUINED my spouse and I anniversary... at the end of the trip I turned in the car and even after all the headache I was not even compensated or even apologized to for the issues... HORRIBLE CUSTOMER SERVICEReviewed 2020 Jan 04

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4.0

Pros:The staff was confused about the Costco rental agreement and I showed them the paper work. I Declined all options verbally and initially them all but inadvertently accepted loss damage waiverCons:Confirmed selection maintain vehicles better lots rattlesReviewed 2019 Dec 01

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4.4

Pros:STAFF WAS NICECons:DIDN,T KNOW YOU CAN,T USE CONTRACT AS IT IS A FRANCHISE NOT ASSOCIATED WITH BUDGETReviewed 2019 Jul 16

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2.0

Pros:NothingCons:My reservations stated a Kia soul or similar standard but their reservation said compact for a yaris. Would not honor my reservationsReviewed 2018 Aug 27

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2.0

Rented My Car Out From Under Me By Claiming I was a Same Day No-ShowPros:They gave me a reservation.Cons:The rented my car out from under me by claiming I was a 'no-show' four hours after me estimated arrival time. Because it was spring break at my location, there were no other cars available.Reviewed 2018 Mar 25

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10.0

Great ServicePros:We got the car we asked for and it was amazingly clean. Great service and they were not pushy about adding extra stuff we didn't need. We will continue to rent from them!!Reviewed 2017 Dec 04

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• 5.1 /10Payless Car Rentals at El Paso
• 6.8 /10Hertz Car Rentals at El Paso
• 6.3 /10Thrifty Car Rentals at El Paso
• 10 /10Enterprise Car Rentals at El Paso
• 5.0 /10Dollar Car Rentals at El Paso

• What is the most popular rental car from Budget in El Paso?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Budget in El Paso.

• How many car rental locations does Budget have in El Paso?

  Budget has 4 rental locations in El Paso. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: El Paso airport (ELP)?

  Yes

• Does Budget offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes