Book Advantage car rentals in El Paso

Reviews for Advantage in El Paso

Recent reviews

Traveler rating

Excellent

26

Good

9

Okay

7

Mediocre

17

Poor

0

Find reviews that mention:

car was cleanlong line

car availableeven though

get the carnever use

dirty carcar was dirty

great pricetook a few minutes

customer service

2.0

Cons:When I arrived they did not have my reservation in the system and I was unable to get the car. I’d like a refund if my deposit pleaseReviewed 2020 Mar 23

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5.2

Pros:Price was ok. No line at pick-up (which should have warned me)Cons:It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.Reviewed 2019 Nov 11

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10.0

Cons:Great serviceReviewed 2019 Sep 17

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4.4

Pros:Car was fine, service was lacking.Cons:Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.Reviewed 2019 Aug 08

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10.0

Pros:Staff was friendly and process was quickReviewed 2019 Jul 30

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6.8

Pros:Friendly staff, solid car. Just had a few nicks and had bad pickup.Reviewed 2019 Jun 07

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10.0

Pros:Staff super friendly.Cons:Can't think of anything.Reviewed 2019 Jun 05

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7.2

Pros:The car was clean and in good care.Cons:I had to wait almost 2 hours for my car after 10+ hours flying. The person in the counter said that I reserved the car that very same day they didn’t have time to get the car and he offered another a lot more expensive car. Other than that he could not do anything for me.Reviewed 2019 Feb 06

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10.0

Pros:love the team in El Paso at Advantage, both inside and out in the garageCons:gotta say that not one thing could have been done better..., just sayin'.Reviewed 2019 Jan 23

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2.0

Pros:NothingCons:Had booked an economy car. Got to the counter, said they didnt have it, offered another level up for $20 per day more. What's the point of booking online. At least there were other rental companies there to provide what I was looking for.Reviewed 2018 Nov 19

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10.0

Fast, friendly servicePros:Reps were courteous and friendly and got me on the road in no time. The vehicle that we received was clean and in good working order.Reviewed 2018 Aug 27

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2.0

StrandedCons:The office closed at 11:59 we landed and got to the rental desk at 12:05. When we called customer service they offered absolutely nothing. Our hotel reservation was an hour drive away. I will never forgive Advantage for being so unwilling offer any support whatsoever. Luckily Hertz still had people in the garage and they matched Advantage price.Reviewed 2018 Aug 24

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• What is the most popular rental car from Advantage in El Paso?

  Mini (Class Minivan or similar) is the most frequently booked rental car type from Advantage in El Paso.

• How many car rental locations does Advantage have in El Paso?

  Advantage has 1 rental location in El Paso. Take a look at our Advantage rental location map to find the best rental cars near you.

• Does Advantage have a car rental location at the airport: El Paso airport (ELP)?

  Yes

• Does Advantage offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes