They canceled my reservation because they were short on cars.Reviewed 2022 Jun 14
review from
2.0
No me pudieron entregar el coche por que dijeron que la tarjeta e credito no traia mi nombre, quiero solicitar mi reembolso espero contar con su pronta respuestaReviewed 2022 May 16
review from
10.0
Really smooth pickup and dropoff, staff were helpful.Reviewed 2022 Apr 20
review from
10.0
The vehicle was great. Roomy and drove smoothly.Reviewed 2022 Feb 02
review from
10.0
I want to give a shout out to Jacob and Christine who helped me navigate a rocky moment. They got me where I needed to go! Thanks, all!Reviewed 2021 Oct 19
review from
5.9
Air tire pressure was not checked before my rental. Low pressure indicator came on. Had to take it into a shop to inflate tires and make sure not a more serious issue. All tires were low.Reviewed 2021 Oct 02
review from
7.9
Great price and friendly service, but being re-directed to pick it up from the Hertz counter and then waiting in line for almost half an hour was a bit disappointing. I'd still rent again because of the price.Reviewed 2021 Aug 31
review from
6.0
Pros:The rental lot In El Paso closes at 9:00 p.m. We were not given notice. Our flight was delayed so we did not arrive in El Paso until 9:22. We had to call a relative to pick us up and take us back the next morning to pick up our rental car. The drop off was fine.Cons:The lot needs to be open until 10 p.m. and notice that it will close at 10 should be in rental quote.Reviewed 2021 Jun 29
review from
2.0
Pros:Had to cancel due to being a front line employee who was due to provide the vaccinations at the hospital in New Jersey. Dollar rent would not provide a refund for the given circumstances. I was Not Happy!Reviewed 2021 Jan 02
review from
10.0
Pros:super easy and fast - very friendly serviceReviewed 2020 Nov 21
review from
4.4
Pros:Dollar did not honor original Kyak agreement and charged extra $250. Said, I should take it up with Kyak. Don't rent from Dollar.Reviewed 2020 Jan 03
review from
6.8
Pros:Pick up was terrible.Cons:I could have received the car I asked for and the attendant could have been nicer.Reviewed 2019 Aug 11