Book Dollar car rentals in El Paso

Reviews for Dollar in El Paso

Recent reviews

Traveler rating

Wonderful

6

Very good

0

Good

1

Okay

1

Fair

1

Mediocre

0

Poor

5

2.0

Flexibility in rental. For example, if a change is needed allow it to happen. The line to pickup the vehicle was very long and the agents were abnormally slow. It took 1.75 hours to get the car picked up once I was in the line. I had to pick the car up a day later and return it a day later, they would not accommodate the change so I had to pay for an extra day that technically the vehicle was not in my possession.Reviewed 2023 Aug 30

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2.0

When initially booked and charged that was supposed to be the total. We were charged an extra $130 (approximate) when getting the car. Also, they didn't have all the cars and luckily we got the last one but others weren't as fortunate. I will not use Kayak again as it was false advertisement. Promised a lower fee but no refunds if payed up front. However the price would have been the same if we didn't pay up front. Really dissapointed.Reviewed 2023 Jun 06

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10.0

I really liked that the van was very spacious. Would not change anything every tu was excellent.Reviewed 2023 May 31

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4.0

Rental location in airport hard to find, as there is no actual staffed Dollar desk. Signage of where to go / what to do is poor at best. However after finally getting car, car drove good. BUT, upon pickup, windshield washer "low" fluid warning light immediately kept flashing as soon as started up upon getting. Person in rental area said should reset, but never did. Had to get at my own expense after on the road, windshield washer fluid to refill after I myself checked level, as it was indeed low --- EMPTY. What's worse, is that when returned the car yesterday, told the person checking the car in about the problem and expense, and the check-in person didn't care and offered no relief.Reviewed 2023 Apr 04

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10.0

I love the service from Josue. He knows his job very well. He was very courteous, respectful and responded all my questions. I really like him. He is a great person. Overall, I was very happy with the service from himReviewed 2022 Oct 04

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2.0

They canceled my reservation because they were short on cars.Reviewed 2022 Jun 14

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2.0

No me pudieron entregar el coche por que dijeron que la tarjeta e credito no traia mi nombre, quiero solicitar mi reembolso espero contar con su pronta respuestaReviewed 2022 May 16

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10.0

Really smooth pickup and dropoff, staff were helpful.Reviewed 2022 Apr 20

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10.0

The vehicle was great. Roomy and drove smoothly.Reviewed 2022 Feb 02

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10.0

I want to give a shout out to Jacob and Christine who helped me navigate a rocky moment. They got me where I needed to go! Thanks, all!Reviewed 2021 Oct 19

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5.9

Air tire pressure was not checked before my rental. Low pressure indicator came on. Had to take it into a shop to inflate tires and make sure not a more serious issue. All tires were low.Reviewed 2021 Oct 02

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7.9

Great price and friendly service, but being re-directed to pick it up from the Hertz counter and then waiting in line for almost half an hour was a bit disappointing. I'd still rent again because of the price.Reviewed 2021 Aug 31

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• What is the most popular rental car from Dollar in El Paso?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Dollar in El Paso.

• How many car rental locations does Dollar have in El Paso?

  Dollar has 1 rental location in El Paso. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: El Paso airport (ELP)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes