Pros: The staff were really rude
Cons: Steer wheel miss aligned
Pros: There was no staff to pick up my car. I waited an hour but the counter look like it was closed at noon.
Pros: Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.
Cons: I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it was
Cons: The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shitty
Pros: Value for the money
Pros: Great Customer service
Cons: It was a flawless transaction and a fine car
Pros: Drop took a little longer for some reason, the drop off rep took us to the little cubicle office for another person to complete the receipt, took a few extra minutes.
Cons: A little quicker drop off. Everything else was very good. Car was great.
Cons: They were not open late, thus I was left without a vehicle. This forced me to cancel with Payless and instead go with another rental company.
Great car, ok price.
Pros: Price quote was complete with taxes and fees, so I knew what we were in for. Staff was professinal.
Cons: Took a while to get the car ready for us.
Didn’t have my car
Pros: They had a bigger SUV
Cons: I got a much bigger SUV than I wanted and it was horrible on gas. they didn’t have what I wanted so I had to pay more in fuel for their mistake.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Payless in El Paso.
Payless has 1 rental location in El Paso. Take a look at our Payless rental location map to find the best rental cars near you.