Pros: The car was clean
Cons: It was not the kind of car we reserved. Pick up and drop off was confusing. staff was rude
Pros: The car was upgraded at no additional cost. It met all my expectations.
Cons: Finding the rental office was difficult. Very poor sign posting for rental offices. The printed copy of my contract was not available due to computer glitch. In the end, I paid, what I had agreed upon, so it worked out OK
Cons: charged a different price and for 2 days whent eh rental was one day.
No car
Pros: Nothing
Cons: Our flight was delayed and so they closed right before we landed. Then we went the next morning tu get our car and they gave it away
False promise
Pros: Nothing
Cons: The category of car i have rented was not available ( crossover ) and according to the employee at counter it is always like that !
As i was unhappy i checked with other car services and i cancelled the reservation with Enterprise as Europcar was happy to well serve me with the requested car category at a very good rate !
Compact (Ford Focus or similar) is the most frequently booked rental car type from Enterprise in Lyon.
Enterprise has 1 rental location in Lyon. Take a look at our Enterprise rental location map to find the best rental cars near you.
No (According to our data)
Yes