Guest reviews
Overall rating
8.0
Excellent
Based on 23 reviews
Cleanliness
8.0
Comfort
8.4
Pick-up/Drop-off
7.3
Value for money
8.2
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
0
2
1
0
2
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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5.2
Pros: The car was clean
Cons: It was not the kind of car we reserved. Pick up and drop off was confusing. staff was rude
review from
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8.0
Pros: The car was upgraded at no additional cost. It met all my expectations.
Cons: Finding the rental office was difficult. Very poor sign posting for rental offices. The printed copy of my contract was not available due to computer glitch. In the end, I paid, what I had agreed upon, so it worked out OK
review from
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2.0
Cons: charged a different price and for 2 days whent eh rental was one day.
review from
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2.0
No car
Pros: Nothing
Cons: Our flight was delayed and so they closed right before we landed. Then we went the next morning tu get our car and they gave it away
review from
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6.8
False promise
Pros: Nothing
Cons: The category of car i have rented was not available ( crossover ) and according to the employee at counter it is always like that ! As i was unhappy i checked with other car services and i cancelled the reservation with Enterprise as Europcar was happy to well serve me with the requested car category at a very good rate !
review from
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Top tips for renting a car from Enterprise in Lyon
- Mini rental cars from Enterprise in Lyon are around 58% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Lyon
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Does Enterprise have a car rental location at the airport: Lyon-Saint Exupéry airport (LYS)?
Does Enterprise offer shuttle or airport pick-up services from Lyon-Saint Exupéry airport (LYS)?
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