Guest reviews
Overall rating
6.9
Good
Based on 13 reviews
Cleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
6.9
Value for money
6.1
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Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveler rating
3
1
0
0
1
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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2.0
Cons: Hertz cancelled my reservation because the rate was too low.
review from
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9.2
Cons: Local taxes and fees ended up being nearly two thirds of the cost, which I had pre-paid online and did not expect to owe anything else once I showed up.
review from
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10.0
Good Experience
Pros: The car was dependable and fuel efficient
Cons: No complaints
review from
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6.8
Rip off
Pros: Car and service ok
Cons: I was suprsed on arrival that car was no assurance but when rented i pay full assurance and i get certificate from aliance thatt all is fully covered but onnmy surprise i have to oay additional 150€ on top to vover insurance so newer again
review from
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10.0
Pros: The return was streamlined and easy. Treatment by customer service was professional.
review from
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- Mini rental cars from Hertz in Lyon are around 58% cheaper than other car types, on average
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