"Excellent , support and service."(in 101 reviews)
"The "(in 101 reviews)
Cons
" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)
Reviews for Europcar in Ciudad Juárez
Overall Rating5.0 FairBased on 2 reviews
Cleanliness
6.0
Comfort
5.0
Overall
5.0
Pick-up/Drop-off
6.0
Value for money
5.0
Recent reviews
Traveler rating
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2
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3
Find reviews that mention:
2.0
Pros:No it was not friendly. it was like the person did not like i reserved online he said he had an obligation to sell insurance not the rental on the car very rude he is an insurance agent not a rental car agent he said kayak is no goodCons:I went to another agency and a lot different customer service very good and rented from that agencyReviewed 2020 Sep 29
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8.4
First car rental experience outside the USPros:I liked how convenient the airport location was and selection of cars they have.Cons:I didn’t like the $600 dollar retainer they poor on my credit car and that the rental of the car was only $30 but full endurance was 3x that.Reviewed 2017 Nov 13
review from
2.0
-SCAM ALERT- THEY DO NOT HONOR THE INSURANCE FEES WE SEE ONLINECons:They rudely stated that they will not honor the insurance fees offered online, REGARDLESS IF WE PAID it beforehand or not. Their insurance fees are WAY TOO EXPENSIVE... Such an old trick, shame on them!Reviewed 2017 Sep 20
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8.8
Good service with no problemsPros:Available 24 hours to pick up and drop off and were courteous.Cons:Didn't have the class of car I reserved only a smaller one. Insurance was fairly overpricedReviewed 2017 Jul 22
review from
2.0
Cons:ServiceReviewed 2017 Jul 14
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Where can I find Europcar car rentals in Ciudad Juárez?