Find reviews that mention:
6.0
At pick up, I did not like the sales and guilt speech that the representative held. He tried to make me change my reservation for a more expensive car. Even AFTER I REFUSE THE CDW (Collision Damage Waiver) 2 or 3 times, he insisted menacing that the car value Euro 13,000 will be charge on my credit card if any damage occurs. He continued even when I told him that my credit Card will cover the CDW. Is it because I am a women that he think I am stupid? I was very displeased by his condescending tone.Reviewed 2022 Apr 16
review from![kayak]()
8.0
I had a little disagreement with the check-in person on what size of car I paid for. It worked out overall but we did have a misunderstanding because I had paid for an economy size car and he said I was getting a mini car.Reviewed 2022 Apr 03
review from![kayak]()
2.0
DO NOT RENT FROM EUROPECAR in Lisbon. When we returned the car at the end they found one small scratch on the end of the mirror and charged me $150 for it. What a rip-off. It was clear at drop off that they make extra money by doing a better inspection at return than they do at pick-up, and then gouging the renter for the repairs. The inspector even cleaned a few dead bugs off of the other mirror to make sure they weren't rock-chips. THIS WAS OBVIOUSLY A SET UP. Expect to have problems if you rent from them.Reviewed 2022 Mar 21
review from![kayak]()
2.0
Pros:They upgraded my car for free.Cons:It felt a bit like a scam charging me €100 for a small scratch on the hub cap which was probably not my doing. The guy was a bit too quick to catch it. Also have not received necessary documents for my insurance claim yet.Reviewed 2021 Mar 19
review from![kayak]()
4.8
Pros:Centric place into the city to pick-up the carCons:Bad and very slow service to receive the car perhaps pushing customer to accept a more expensive option to accelerate the delivery process... mostly when you arrive to the Europcar office with the family and kids waiting more than one hour with an anticipated reservation/schedule already confirmedReviewed 2019 Jul 29
review from![kayak]()
8.0
Newest modelsPros:They gave us a Jeep Renegade 2017 still smelling newCons:The insurance services that "you have to hire" which is not really trueReviewed 2017 Dec 31
review from![kayak]()
10.0
Pros:Convertible was fun and easy to operate.Reviewed 2017 May 01
review from![kayak]()
4.4
Toy car with 64k kilometers and smelling of a chaiPros:The car did have a usb port and several somewhat newer technological features.Cons:Strong smell of smoke. Pretty beat up with the driver side mirror falling apart. Car ran like a toy and felt like it was barely holding the road at times. Not surprising as it had over 60k kms on it.Reviewed 2017 Jan 14
review from![kayak]()
6.4
Cons:Arrived 20 mins. before scheduled pick up and had to wait almost 2 hours to pick up the vehicle due to limited staff capacity at the deskReviewed 2016 Sep 27
review from![kayak]()