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|Top route||Oulu to Helsinki Helsinki-Vantaa|
|Top airport||Helsinki Helsinki-Vantaa|
Pros: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic
Cons: Best flight I’ve ever had. Need to have this many people on the plane every time
Pros: Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent.
Pros: Free movies
Cons: Free wifi. Better movie selection
Cons: Snack and some complimentary wifi or entertainment
Pros: Great crew, on time, could get a good nights sleep
Pros: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.
Cons: No food and no entertainment during the flight (which makes it similar to low cost flights).
Pros: The lie-flat seats were just great .
Cons: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.
Pros: Everything was nice.
Cons: Nothing to complain about.
Pros: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.
Cons: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-
Pros: The seats were comfy and the pilots were skilled, food was average.
Cons: The handles in between the seats could've been better by being able to be completely raised.
Cons: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.
Cons: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either
Pros: All is great.
Cons: Nothing is not good.
Cons: Not much help at the airport my luggage was lost
Cons: Not losing my luggage
Pros: the seating was very uncomfortable i barely had any leg room
Cons: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways
Cons: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.
Pros: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.
Cons: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.
Pros: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.
Pros: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.
Cons: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.
Cons: Service very cold and rare to find. For some reason finnair doesn’t announce boarding
Kids running up and down isle/ no boarding announcement
Cons: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.
Cons: I didn't like putting two family on different seats far from each other
Pros: Finnair is the best!
Pros: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!
Pros: A350, very comfortable and quiet. Good crew and pleasant flight
Cons: cabin temperature was a bit too high through the night.
Pros: The crew and service were welcoming, caring and attentive
Cons: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,
Pros: Not a lot.
Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.
Pros: Keep it up with great services. !! Thank you!
Cons: A better breakfast...