2.4 Mediocre2018 Mar 14
Car not clean, old, tires worn, front fender held on by screws had to push back in place after hitting bumps. Was extended here due to storm in the North East US. They wanted to charge an additional $125/day. Close to the cost of one week rental. I asked if I could return and re-rent fo 2 days at dado rate they for 256 I could. Returned and rented fro ANDY’S for daily rate of 39$
4.8 Okay2018 Mar 04
The car had minor damage to the front end. The car was dirty. Expensive for what we got. Also price ended up being substantially more than quoted price.
3.6 Mediocre2017 May 23
When fan belt failed, they brought me a replacement within 3 hours. (Although Spare tire in replacement had zero pressure!). Quick drop off Saturday morning.Waited over one hour to get car (long line/slow process).Both cars old (43K and 50K+miles).Had to press Brake pedal almost to floor to stop on first car. Steering wheels on right side.
10.0 Excellent2017 Apr 30
Great Way to Start Our TripAgent was helpful, friendly and upgraded us to a Ford Explorer which worked well for four adults with luggage and groceries. No complaints.
10.0 Excellent2017 Apr 09
Solid, Polite, Fast ServiceThe office was pretty much deserted when I picked up and dropped off, so I had their full attention. That said, very polite and pleasant, a near-new minivan that was very comfortable for four adults plus gear. I would definitely recommend.
10.0 Excellent2017 Apr 05
Fast service, easy pick up from airport.Not very good signs for dropping car off back at airport. Need better signs for airport rental car return. Didn't see any at all.
4.0 Okay2017 Apr 04
nothingslow check in, beyond island slow. tried to pawn a 10 year old ford bronco on me instead of an SUV Tuscon or other as promised. Had to go back to swap car when another rental was returned. Haven't had a great experience in CI with a car rental place yet. Third time hopefully will be the charm, will skip budget though.
6.0 Good2017 Apr 01
Extremely slow checkin.
7.6 Good2017 Mar 26
Cayman car rentalCar worked fine and the return was very quick indeed. No real hard sell for insurance at pickup which is very expensive on Grand Cayman. Got Insurance ahead of time through credit card and outside option..Car mildly dirty upon pickup (very stained seats) and office very slow on the pickup in filling out forms and getting the process complete for us and others so we could get on to vacation.
6.8 Good2017 Mar 23
Budget Car Rental Grand CaymanKayak found a good price at Budget for the car rental.Slow service from employees who were not interested in customer service. Pressure to sell add-ons. Kia Sorrento mid-size had 40K miles.