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6.0
Returned car in Palermo as specified. Had to find someone to give the keys to. Asked for receipt and was told I had the paperwork. ???Reviewed 2022 May 22
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10.0
Excellent staff, going the extra milePros:The staff at check in was excellent; helpful lady on duty with a couple of queries beyond the car rental business. Also at drop off, they gave us a lift to the train station (unusual for travellers) and ensure there was a train scheduled before he left.Cons:NothingReviewed 2018 Sep 09
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10.0
Great staffPros:Waiting for me even after multiple airline delays. The staff at Comiso office were great. They were there waiting for me. Very friendly and professional.Reviewed 2018 Jun 13
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5.2
Charged for minimal sand in car on return. Children on knees on transPros:Staff meet you at arrivals.Cons:Cars not at airport. Not obvious from pre-arrival documentation. Long wait for transfer to pickup. Long wait/queue at pickup location. Queue outdoors. 35 degrees temperature. Transfer bus not large enough to transfer everyone. Children required to sit on parents knees. Charged for some sand on floor. Contract doesn't cover this. Contract states reasonably clean. Photocopied page produced with some notes indicating there may be a charge for sand. Most people travelling to Sicily go to the beach. Felt cheated.Reviewed 2017 Jul 17
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