Cons: Upfront highlight that insurance was not included in the quote. I was surprised to find I had to pay additional amounts for insurance.
Pros: clean car
Cons: The car was not ready. We were told it would be ready in 10 minutes. After 45 minutes of waiting, I finally, requested an upgrade...suddenly the original car we were supposed to get appeared.
Send me the rental confirmation??!!!!!
Pros: I was not sent my reservation so did not use the car. I ended up using another rental company instead.
Cons: High price for automatic
Pros: The car was new and comfortable, worked great.
Cons: Pushed the insurance too hard on us.
Good car poor service at pickup
Pros: Excellent little car, clean and ran well.
Cons: Agent at pickup was stressed and abrupt not helpful with explanations and the service was very slow. It took over 1 hour to pick up the car even though we were the only customers.
Pros: I was upgraded from my initial selection.
Pick up and drop off was quick and easy.
Cons: Inspection when picking up vehicle was done by me, and I was told it would be done by the person handing over the vehicle's keys. I had to walk around the car alone and call him when I found a chip etc..
Full-size (Ford Explorer or similar) is the most frequently booked rental car type from Hertz in Durban.
Hertz has 2 rental locations in Durban. Take a look at our Hertz rental location map to find the best rental cars near you.