Pros: Super easy pick up at the airport counter then a small walk to the garage at the airport to get in the car and go. No pressure on buying extra insurance or upgrading.
Cons: Over all one of the best rental encounters I have had in over 40 years.
Pros: The staff was friendly, helpful and spoke enough English to help us through the process. Rental instructions were clear.
Cons: We weren't sure where to drop the car off in the parking structure. We randomly parked it and told the staff where we put it. They were fine with that, but we should have parked it on -2 rather than -1...next time we'll know.
Cons: At pick up, explain in detail that the fuel option charge that says “Accepted” on the receipt is just that you’ve if accepted that IF you drop it off less than full there is going to be a fee (receipt is an estimate)—not that you have already been charged or will definitely be charged.
Cons: Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.
Pros: Ivan was very kind
Great ,new car but not sure if worth ghe upgrade
Pros: Car was very comfortable and new. Lots or storage for luggage.
Cons: Car was very thirsty first fill. Gas gauge showed full but was not. Not really the fault of Hertz. Nav system even though the car was new, got us lost several times , good thing for maps. Nav did help on occasion but not sure it was worth the upgrade costs.
Cons: I was not given back the deposit for the fuel although I returned the car with full tank (as no one was at the airport to pick up the car so the keys were put in the box)!! Also not even basic insurance is covered in the price which is not common practise. Your site only warns about it within terms and conditions. As you are not providing give full price on rental I will not use the website again
Cons: Misleading fuel option from the pickup agent. I ended up returning the car with a full tank of gas just to learn I somehow agreed to pay for an entire additional full tank of gas. I expect more from hertz.
Cons: The drop off at Malaga Airport was a bit confusing to find where the Hertz office was. I had to work my way up two floors until I found it. No inspection of the vehicle on drop off - just drop the keys at the office. I like to have a clear indication that everything is fine and I will not receive a surprise charge because they found something after I left.
Pros: The service rep in Malaga was very nice and very helpful
Cons: Poor functioning car. Low tire pressure. Multiple notices about service which was due. Had to fill one tire 4 times during trip Malaga noted car as no damage. Madrid counted all minor scratches and door nicks and tried to charge me for them. They were aggressive and unfriendly. We were told the car was red and in a certain space number. The car was gray and in a different number and I wonder if they mixed up keys I rent cars frequently and from Hertz and this whole situation and car will steer me away from Hertz and Avis forever.
Great service, friendly staff
Cons: It was very difficult to find a pick up and drop off place at both airports. I was extremely frustrated!
Great car at a great price.
Pros: Great car at a great price. Car was in excellent condition
Economy (Opel Corsa or similar) is the most frequently booked rental car type from Hertz in Málaga.
Hertz has 4 rental locations in Málaga. Take a look at our Hertz rental location map to find the best rental cars near you.