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Honolulu hotels near U.S. Army Museum
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Compare vs. KAYAK
Best Honolulu hotels near U.S. Army Museum
Located in Waikiki, this luxury hotel is steps away from U.S. Army Museum of Hawai'i and Waikiki Beach Walk. Royal Hawaiian Center and Waikiki Beach are also within 10 minutes.
Overall 9.1 Excellent
Based on 732 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything: - Good Service - Good Room - Good Location - Recycling Trash (rare to find in US) Amazing time, recommend to everyone.
Cons: Nothing
Excellent
10.0
Pros: Staff was very professional and catered to every need
Cons: View is slightly obstructed below the 17th floor but still has amazing sunsets, everything else was perfect
Excellent
9.1
Pros: The pool is really nice! The rooms were luxurious and the staff were very helpful.
Cons: It's close to the beach, but not on it. The TV's need an upgrade. It would have been nice if the pool was open later. We watched people swim from our balcony at another hotel while ours was closed.
Located in Waikiki, this luxury resort is within a 10-minute walk of Ala Wai Yacht Harbor and Duke Kahanamoku Beach. Magic Island and Hawaii Convention Center are also within 15 minutes.
Overall 8.9 Excellent
Based on 660 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Pros: Out of waikiki, room views
Excellent
8.2
Pros: It is a fantastic facility. I enjoyed my stay
Cons: Nothing I didn't like
Excellent
10.0
Pros: front desk staff, courteous professional bar staff, main lobby friendly helpful
Excellent
8.2
Pros: Staff accomadate late check out
Cons: Balcony
Excellent
8.0
Pros: Close to everything in Waikiki but not in the midst of the resorts
Cons: Dirty stain/spot on floor in bathroom next to tub was there every day even after cleaning. All else was nice.
Excellent
10.0
Pros: Everyone on the staff is super helpful and friendly. The rooms are immaculate and the view is amazing With the Renovation Discount it was about Half price maybe even less than half and absolutely an great value
Cons: Nothing
Good
6.8
Pros: The hotel is nice. The views are pretty. The staff were courteous and helpful. It's clean. The location downtown is close to most everything.
Cons: It's not on the beach, which isn't a deal breaker, but I wasn't feeling the "Hawaiian vibe". It just wasn't there. Everything closes super early, even the hotel bar and it's all sub par, nothing too fabulous. I guess the word I could use that would fit this hotel is generic. It's not holiday inn generic, but it's definitely not worth the price, the parking fees, or the resort fee. I didn't feel like I really fit in too well either. If you're a tourist to Hawaii and you'll barely spend time at the hotel, this is the one if you're willing to pay the price. I also didn't feel like I fit in here. If you're coming from Japan though, you'll fit right in.
Excellent
10.0
Pros: Whenever we asked for service, (maintenance, engineer, housekeeping), they came within 5 minutes.
Excellent
10.0
Excellent
9.4
Pros: The hotel was under renovation but the staff was so amazing. It totally made our stay. Will surely stay in the future.
Excellent
9.4
Pros: Incredible technology in the room! The staff was friendly, attentive and helpful. The decor is nice and the amenity kit is great.
Cons: The room wasn’t dirty, but it wasn’t spotless either. We had to request items that were supposed to be part of our welcome package. Our room was not serviced until late afternoon.
Excellent
10.0
Okay
5.1
Pros: The spa is awesome.
Cons: We spent 2 nights here, it doesn't worth the money. The hotel in Wakiki is generally expensive, but if you want a 4 star experience, choose hotels like Sheraton or Westin. Need to pay extra for wifi, parking, even water after first night. The room is quite small for a 4 star standard.
Excellent
9.1
Pros: Very clean & comfortable
Cons: Expensive
Excellent
10.0
Pros: The hotel was amazing - the room was very clean and modern. The view was beautiful (we got 26th floor which helped). The free parking and one free breakfast was very valuable (depends on your package). I loved that we had free beach towels that we could take awAy and return daily.
Discover a new and distinctive resort experience at The Ritz-Carlton Residences, Waikiki Beach. Oahu’s first Ritz-Carlton property and Waikiki’s newest luxury resort features 552 stylishly-appointed guest rooms and suites in two towers, all of which are ocean facing, providing you with an unparalleled view of the Pacific. With 246 suites, the resort boasts the largest number of hotel luxury suites on the island. Guests can discover a vast array of distinctive experiences along with legendary Ritz-Carlton service. Amenities include the highest infinity pools in Waikiki with private cabanas, and a premier fitness center designed by celebrity trainer Harley Pasternak. The Ritz-Carlton Spa offers customized treatments that highlights the balancing elements and traditional healing methods of the islands. Adding to the enjoyment is a fine selection of dining experiences that ensure an adventure for the senses, including a sushi legend from Japan, a farm-to-table eatery and a global high-end gourmet market.
Overall 8.8 Excellent
Based on 346 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Pros: Bed was very comfortable
Cons: Should have a shower room for the gym.
Excellent
10.0
Pros: Beautiful room and views, great staff everywhere at the hotel, top quality service - valet, bar, etc
Cons: Small nitty things - more towels in the diamond tower room to begin with (just two?). Lobby area light fixtures next to overhead sculpture seem oddly cheap and out of place. More like an office or warehouse than a top hotel lobby.
Located in Waikiki, this beachfront hotel is on the boardwalk, just steps away from U.S. Army Museum of Hawai'i and Waikiki Beach Walk. Royal Hawaiian Center and Waikiki Beach are also within 10 minutes.
Overall 8.7 Excellent
Based on 781 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Pros: The room was very nice and the comfortable. We ate at the Kani Ka Pila Grill 2 evenings and for 1 breakfast. Everything we ate was very good and the service was good. The Mai Tais were awesome. Be sure to go for Happy Hour, great food and drink prices with live entertainment. There is more live entertainment in the evenings.We heard 3 different groups and all were excellent.
Cons: We were disappointed in the Shore Bird Restaurant. The mai tais were so good at the grill that we ordered them here and were very disappointed. We regretted ordering the buffet. It was okay but not for what we paid (even considering island prices. Can only hope ordering off the menu would be better. It is very difficult to walk in the water in front of the hotel, water shoes are highly recommended. we later learned that just down the beach it was a sandy bottom. Wish someone had shared that with us,
Mediocre
2.8
Cons: We paid for a ocean front view sweet and got stuck with a hotel view of the other side of the hotel. The room was made for handicapped people and there was nothing sweet about it. I paid an extra 200 dollars for an oceanfront view and I feel like a got screwed. Also they charged me 38 bucks for parking and 31 dollars on a resort fee, and the hotel that was suppose to be on Wikiki was actually on a different beach. This was our last night on our honeymoon and the hotel sent me an email at midnight to with them about the room and I didnt see the email till the next day when we had no time to talk due to the flight we needed to catch. Also the shower head was busted and it took over 20 minutes to get our rental car from the valet.
Excellent
10.0
Pros: Excellent stay overall.
Excellent
9.0
Pros: Nice views and great location in Waikiki.
Cons: Not much going on at night or at the pool. Not even music at the pool.
Excellent
9.6
Pros: Location, restaurants, room, pool, hot tubs
Cons: Price
Good
7.1
Pros: Valet service, Maint, check-in was great.
Cons: Didnt like the room too much...had cityview...but not city just a wall ..also was on 3rd floor.
Excellent
10.0
Pros: Located right on the beach with plenty of activities avail. Much more secluded and private compared to downtown. I think this location is more upscale compared to the other Outrigger Beach. We did have a great view of the pool and could leave the door open for the lani then listen to the nightly entertainment. Everything to eat and shop is in walking distance. They were very welcoming upon arrival with a cool towel and a mango drink. The staff is very accomodating and friendly. This is for sure my go-to place in Waikiki.
Cons: The only think I could say.... Would be the servers poolside. I gave him my money and it took about 15/20 mins before he came back with my drink.... I ended up going to the bar myself the rest of my stay and the bartenders were excellent, friendly, quick, and much better.
Excellent
9.4
Pros: Pool. Water front. Restaurant.
Cons: To many workers trying to get you to sign up for timeshare. No family in bathroom.
Excellent
10.0
Pros: THE BEACH ACCESS, FAMILY FRIENDLY, AND LOCATION. THIS WAS ONE OF THE VACATIONS OUR FAMILY HAS HAD.
Excellent
8.0
Pros: Key location to other touristy areas
Cons: Way too much emphasis on Timeshare resort purchase!
Excellent
9.7
Pros: The beach and the warm ocean breezes The service was excellent.
Cons: Traffic and congestion in Honolulu.
Good
7.7
Cons: Being charged resort fees at the hotel when I was told in my reservation / confirmation email there were none.
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Cons: Nothing
Located in Waikiki, this hotel is within a 5-minute walk of Royal Hawaiian Center, International Market Place and Waikiki Beach Walk. Waikiki Beach and Honolulu Zoo are also within 1 mile (2 km).
Overall 8.7 Excellent
Based on 718 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Pretty much everything. No real complaints.
Cons: Didn't realize the price of the breakfast buffet was a bit high, in my opinion. It was an ok buffet. That's about it really.
Excellent
10.0
Pros: Awesome
Cons: Charged for breakfast that I didn't attend
Excellent
10.0
Pros: Beautiful room! I recieved an upgrade to the penthouse and the views were amazing! Also the bartender is really great!
Cons: The power went out during our first night there. We actually got stuck on the elevator. A day later a fire alarm went off.
Excellent
10.0
Excellent
10.0
Pros: The staff was friendly and very helpful. They truly accentuated the Aloha spirit. The hotel is beautiful and centrally located in Waikiki near the new International Marketplace with lots of restaurants and shopping to choose from.
Cons: The pool is 18” deep. So it’s not meant for swimming.
Located in Waikiki, this beachfront resort is on the boardwalk, just steps away from Royal-Moana Beach, International Market Place and Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within 10 minutes.
Overall 8.5 Excellent
Based on 1,234 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Pros: I love the location ...so close to everything !
Cons: The fact that the outside air con unit was just below us &!it was VERY noisy ! The fact that as a paying guest at the hotel, we couldn't book a table at dinner time in DUKES ! Also upset that there is no longer the 'all you can eat' buffet in the evenings!
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Excellent accommodation, great staff particularly a guy called Alex at Reception. Nothing was too much bother. Would definitely stay there again.
Cons: There was, in our opinion, nothing to dislike.
Good
6.5
Pros: Convenient location right on the beach.
Cons: Elevators were confusing and did not respond properly. Stopped at almost every floor going up and down.
Excellent
8.0
Pros: Centrally located hotel with a very popular restaurant/bar located on the ground level.
Cons: This is a very busy hotel that lacks a "real" lobby. Some people might not even notice this, but it may the stay feel odd, sort of unofficial since the only time we interacted with any staff was when we checked in.
Excellent
9.6
Pros: Comfortable, clean, and excellent location. Hotel restaurants are good and have a great view of Waikiki beach.
Cons: The gym is almost nonexistent.
Excellent
8.3
Pros: Excellent location. Nice that there is an available laundry available. Decent size rooms. Friendly staff.
Cons: Not crazy about Duke's. Mediocre food and service. Pool area is on the small side.
Good
6.8
Pros: Great location on the beach.
Cons: Some of the staff tried but didn't know basic things. Elevators have a strange call system and are very slow and crowded.
Excellent
10.0
Excellent
9.7
Pros: Smack dab on the beach in the best part if Waikiki. Staff was super friendly. Pillows were the best.
Cons: Pool area too small.. Difficult to get a chair. Piol, hot tub closed too early. Bar so crowded difficult to get a place to sit.
Excellent
10.0
Pros: Location, cleanliness,amenities,value
Cons: No dislikes
Excellent
8.5
Pros: The staff was amazing!!! Everyone was willing to go the extra mile to help out. The location is amazing and in the heart of Waikiki!
Cons: Wifi Connectivity is limited to 3 devices and customer support cannot change this. The lack of a full bath tub was disappointing.
Good
7.7
Pros: Location is excellent. Restaurants are great with excellent staff.
Cons: Late checkout is $25 per hour. Maybe this is a new standard but it's not guest-friendly. When flights leave late in the afternoon, an 11:00 am checkout with no convenient option for staying an extra hour is very inconvenient.
Good
7.7
Excellent
8.8
Cons: Noise from other guests in hallway was a little annoying
Good
7.9
This family-friendly Honolulu resort is located in the entertainment district, within 2 mi (3 km) of Honolulu Zoo, Waikiki Aquarium and Ala Moana Center. University of Hawaii at Manoa and Iolani Palace are also within 3 mi (5 km).
Overall 8.5 Excellent
Based on 701 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Close to the attractions in Waikiki.
Excellent
9.1
Excellent
8.0
Pros: Courtesy room to be used after you check out (30 minutes on a first come first serve basis). Large and comfortable room. Service from Staff was outstanding.
Cons: Daily parking fee, breakfast was just OK. Slow and small elevators.
Excellent
9.1
Pros: So very happy with my stay here. A wonderful bright, cheery welcome awaited me from Jinny upon checkin. I had booked the least inexpensive room I could find, so enquired about getting an ocean view, and was thrilled when Jinny found a room on the top floor with views of ocean,pool,and city. ise" in the background was easily acclimated to. Superbly helpful valets, bellpeople, customer service. Few tiny bumps, but wouldn't hesitate to stay here again. Breakfast buffet typical, but was happy to see it well staffed to keep tables and areas clean. PS really liked their biz center, gym and laundry (always like hotels that don't charge for printing a few pages or faxing).
Cons: Room and furnishing were nice and bellman even made sure to turn on refrigerator upon arrival. Only downsides I found were air conditioning was problematic, had thermostat set at 70, and room was closer to 80. Mattress has seen its better days, but linens were fresh and new. It might be the location of the room, but sounded like muffled fireworks going off every night, which after tthee first few nights determined it was an internal to hotel noise issue rat her than eternal. Like everything it was a trade off, I'm sure they woujld have moved me had I asked, but really liked the view so the "white no
Excellent
8.2
Pros: Staff is super friendly. Suites are roomy and having separate living room is convenient when partner wants to rest. Market street shopping and numerous restaurants are right out the door of hotel. Beach and other resorts are across the street. We have stayed here six times and will return again.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; unlimited movies; special discount on island activities; Ala Moana & International Market savings passport; recreational & cultural activities; beach chairs & activity equipment; pool toys & activities. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines.
Overall 8.4 Excellent
Based on 1,083 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
Pros: Nothing
Cons: Mac 247
Excellent
10.0
Excellent
8.0
Pros: The hotel was beautiful and ready for the holidays. Only a few blocks from the beach. Loved the towel access and hospitality for a late flight.
Cons: Didn’t care for the hotel restaurant.
Excellent
8.0
Excellent
8.0
Good
7.1
Excellent
10.0
Excellent
10.0
Excellent
8.8
Mediocre
3.7
Cons: Valet parking only. Also it just wasn't anything close to what I was expecting when I booked a four star hotel.
Excellent
8.0
Pros: Hotel is two short blocks away from Waikiki Beach. Very convenient location.
Cons: Only specific complaint was the lack of sound proofing. We were on a low floor and heard all the street noise as well as noise from surrounding rooms.
Excellent
9.0
Cons: Parking situation and driveway setup
Excellent
9.1
Pros: Room was clean and fresh. Liked the available beach towels and the children enjoyed the pool in the evening. one block to the beach. Friendly and helpful staff.
Cons: Resturant was ok, typical of hotel restaurants, would recommend going out for better food. Good for family in need of quick food. Breakfast pancakes are huge for one child (adult menu). Found free wifi slow, not much faster when we paid for 24 hours.....
Excellent
10.0
Pros: Only a block from Waikiki Beach. Nice clean hotel with friendly staff.
Cons: The swimming pool did not look very clean.
Excellent
8.0
Pros: Location. Great business center.
Cons: No free WiFi
Excellent
8.5
Pros: Comfortable bed. Great views. Amazing staff.
Cons: There are no fans in the bathroom. The shower/tub was really short for tall people. No water fill up stations on each floor.
Excellent
10.0
Cons: room service was pricy and was not great only complaint 200 bucks was only worth 30
Excellent
9.0
Excellent
9.7
Excellent
9.4
Good
7.0
Pros: Proximity to beach. Friendly staff. Nice little balcony.
Cons: Should have switched rooms immediately.Elevators ran ALL night against our headboard wall.My hard of hearing husband slept but I did not.
Excellent
8.2
Pros: Friendly staff.
Good
7.7
Pros: I found the hotel itself and the staff and rooms very good. Large tv and a nice little balcony and large bathroom are above average for most hotels.
Cons: Hotel I found did not match up to the exterior picture and is so very different from the other local Hilton. It is away from the beach and in a busy road traffic area away from attractions. Ocean view room is from a distance over parking lots and between buildings. In room WiFi is about $10 a day and no buffet breakfast or bathrobe.
Excellent
8.0
Pros: Loved the staff, very friendly. Location was conducive to getting around Waikiki, and picking up buses around town. Zip car located across the street. Great views on either side of the hotel. Free continental breakfast and internet were very nice plusses.
Cons: Gym is pretty lackluster. Not the worst I've seen, but, could have been better. Though, they did say new equipment was incoming, so, may be better now. Wifi was a little spotty in the guest rooms.
Mediocre
3.4
Pros: Nothing
Cons: Room service was inedible, room was tiny, rude staff, further from the beach and activities than expected, overpriced, THE Smallest pool. Additionally when I asked where the pool was the concierge replied "the pool is for guests only" assuming I just wandered off the street or something. Overall just rough stay. Definitely would not recommend.
Excellent
10.0
Pros: Clean rooms, nice pool and hot tub area, friendly staff
Cons: Pool bar not open during covid (April 2021)
Excellent
10.0
Pros: Only stayed one night and spent most of our time out, as you might imagine......but the time we did spend in the hotel was great.....the staff and facilities were excellent!!! Would definitely refer you to a friend.......
Offering direct access to the beach, this Waikiki resort is in the entertainment district, steps away from Kuhio Beach Park and Duke Kahanamoku Statue. International Market Place and Honolulu Zoo are also within 10 minutes.
Overall 8.3 Excellent
Based on 1,976 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Pros: After a chaotic wedding week this place was just what I needed. The bed was fantastic. I hadn’t slept that well in months!
Cons: Long check I lines after 2 pm
Excellent
9.7
Okay
4.8
Good
7.7
Pros: Location! Great view and clean
Cons: Outdated decor is easily overlooked for a clean low priced room
Good
6.0
Pros: I liked the location. It's right next to the mcdonalds if you're hungry for a cheap meal, especially if you don't want to spend $35 for the breakfast buffet that they offer at the hotel. But if you get a free deal for the breakfast buffet if you book through Expedia or a third party website , it's definitely worth it. There's a parking garage connected to the hotel but it'll cost you $25/night. It's also super close to the Hyatt and international market. And the beach is 1 min walk. You just have to cross a stoplight. Diamond Head and the zoo are close too. I would uber to diamond Head if it's later in the day cuz parking can go fast. But the zoo is walkable.
Cons: There's a hidden resort fee that you pay $20 a night for. But my question was, where's the resort? The clerk was like, "this is the resort." But he wasn't clear that the "resort fee" included beach towels and beach chairs. There's a LOT of construction going on. It doesn't bother me so much, but it might bother you. There's no pool, but the hotel does have access to the Hilton's pool next door. But I was just swimming at the beach the whole time. All the "resort" amenities are basically under construction/refurbishment- like the aquarium with restaurant and tennis courts. So the only thing was I was paying a resort fee when the stuff for the resort aren't even available. I feel like they should have just waived the resort fee.
Good
7.4
Excellent
10.0
Cons: Toilets are little old and there is no AC
Excellent
10.0
Okay
4.2
Cons: I booked this room for my elderly parents for their first vacation in Hawaii. Paid for a partial ocean view room, and got only a slice of ocean. They were given the worst room possible in that category. AC unit outside room was extremely loud which made their sleep miserable. I feel sorry for them and regret booking this hotel. But the damage was done.
Excellent
9.6
Pros: The view was amazing.
Excellent
10.0
Pros: I LOVE the new renovations they are doing here. I really enjoyed my stay and will be back for sure. Comfortable beds, great showers, beautiful views. Friendly staff ! It was wonderful.
Cons: The 35$ breakfast cost. It was a surprise to me to pay that much for breakfast.
Excellent
9.4
Pros: When you go to Wikipedia and look up Waikiki, there is a picture of THIS hotel! If you book an Ocean-front room on a higher floor in the Eastern-most tower, you'll have the classic view most can only dream of from your balcony or even inside the room. Besides the obvious beach across the street, within a few blocks walk, you'll find dozens of restaurants and high-end shops, as well as the Honolulu bus transit line. Timely response to the only need we presented was commendable. Wifi worked well, also.
Cons: Room service neglected to replace the coffee pod on one of the days the room was cleaned. We didn't notice until the following morning when it was time to make coffee. When visiting the fitness room, one of the two elliptical trainers had a broken display. This made it impossible to use in any mode other than manual.
Excellent
8.5
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: It was so close to the beech and shops
Excellent
8.5
Excellent
8.5
Okay
5.1
Excellent
9.6
Pros: I liked the location of the hotel and the area around it.
Cons: There was a lot of people staying whhich even though it had multiple elevators it took a long time to get from floor 1 to 31.
Excellent
9.1
Pros: Love every second of my stay. The staff was very accommodating. Whether you're a visitor from another state or country, they treated every guest equally. And we were visiting from another island. My favorite was the huge Aquarium and the swimming Mermaid.
Okay
4.3
Cons: For the money not a nice hotel room. I would not consider it a 3 star hotel, more like a 2.
Excellent
10.0
Pros: Location, people and hotal interior is awesome ~
Excellent
8.2
Excellent
8.0
Pros: The updated room was very nice. We stayed on the 37th floor and we had a fabulous view of Diamond Head and the beach. The beach is literally right in front of the hotel. The location is great. It is within walking distance of everything you need. This hotel is a great value for the price. Overall, I would definitely stay here again.
Cons: The lobby needs to be updated. It was clean but the decor looked like it was from the 80's. They need to update it like the rooms. The elevators were a bit of a hassle. There were 4 of them and one was not working. The ones that were working seemed to have a mind of their own at times.
Excellent
9.7
Pros: Everything! Especially the Beach/Waterfront! It was walking distance from the hotel and EVEYTHING else...Love it. I booked this trip as a father's day present for my husband and to celebrate our 31st wedding anniversary...loved everything!
Cons: No much....
Excellent
8.5
Pros: The hotel is newly renovated and less than a 5 min walk to the beach Love the pool And lot of all love their customer service. Renee went above and beyond to make sure we were well taken care off Great breakfast The aquarium was really fun for our kids along with the pool.
Cons: Our refrigerator broke on day one but they were good about replacing it The parking is expensive $30 a day as is the breakfast buffet $35 per person Wish the kids pool was heated The Morimoto restaurant customer service was disappointing as they kept saying the chef was there so we made multiple reservations and yet every time we went they came up with some excuse as to why we could not meet him. A great way to make money
Excellent
10.0
Pros: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.
Cons: Nothing; we have no complaints.
Located in Waikiki, this hotel is steps away from Royal Hawaiian Center and Waikiki Beach Walk. International Market Place and Waikiki Beach are also within 10 minutes.
Overall 8.3 Excellent
Based on 1,496 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Pros: Great location , good price
Cons: A bit noisy externally
Excellent
9.7
Excellent
10.0
Excellent
8.0
Pros: I actually like the location. Smack dab in the middle of a lot of the areas we went to. The room was fairly cozy and nice and spacious for the king suite. The appliances were not new of course but they were good and functional. For example the fridge wasn't stainless but wasn't expecting that, but it does get cold. Bed is very comfy, no problems falling asleep after a long day of walking. AC was functional and can get cold, multi-function. Helped with the dehumidifier and fan function. Gave us a DVD kiosk that was included in the room stay. Loved the small pond by the front desk, little turtles and large koi. One thing I loved was we booked our stay in a suite and it came with 2 full size beds. Went down and asked if we can get a king bed and since the rooms arent available to change beds, they gladly changed Ros for us. Did a great job accommodating our needs! All in all, we enjoyed our stay.
Cons: A serious upgrade on their wireless is needed. There is a wireless in each room which is nice but it likes to cut off waaaay too much. If you want a large pool, you won't find it here. We didn't end up going to Hawaii to swim in a hotel pool so it didn't effect our stay. Since the hotel is in the middle of the city, won't really matter where you stay, the view wasn't great.
Excellent
8.5
Pros: Great location & friendly staff
Mediocre
2.0
Pros: I booked the room through Kayak for $1000 ‘Total.’ When I arrived I was informed there was an additional $225 ‘resort free.’ When I protested the receptionist said I was threatening and she felt unsafe and that she would not check me in though I had already paid. She said since I had booked through Kayak it wasn’t her problem and I’d have to figure out how to get my money back. When I demanded refund due to refusal of service she threatened to call the police. I said that was fine and waited five minutes for the police to arrive. During this whole time she stood two feet away from me obviously not feeling at all threatened. Then we went through the process of filing a police report which was great. I ended up staying at Coconut Hotel down the street without incident which I would recommend. It took me about an hour phone call with the booking agency to get my money back from Aqua. Absolutely terrible experience with Aqua Oasis.
Cons: Honesty, integrity, legitimate business practices.
Good
6.8
Good
6.2
Pros: Proximity to beach
Cons: Lanai overlooked hotels air con unit, & public parking lot.
Excellent
10.0
Pros: This hotel is a great value for the money. It is walking distance from restaurants, bars and shopping. It's very clean and includes a couple little extras (PS3 in room, DVD rentals, continental breakfast). Parking is available for a fee. The staff are friendly and helpful. I would recommend this place to relatives and anyone who comes to visit me here in Hawaii.
Cons: My car was towed after being valet parked. It was a big hassle the morning it happened because I had to go pick it up myself and I missed an appointment. But the manager and the valet who discovered the issue were both pro-active in taking care of everything. They both called to follow-up the next day. They paid the taxi to the towing place, reimbursed my towing fee and refunded the parking fees I had paid and gave me a goody bag and gift certificate for a future stay. I definitely feel like I was compensated for the inconvenience caused and because of the way they handled the situation I will likely be back again.
Excellent
10.0
Pros: GREAT LOCATION FRIENDLY, WELCOMING, AND HELPFUL GREAT STAFF ROOMS ARE VERY CLEAN AND COMFORTABLE WOULD STAY HERE AGAIN
Excellent
10.0
Excellent
10.0
Pros: i like the wkrking staffs they are really kind and warm and friendly!
Excellent
10.0
Excellent
10.0
Pros: Staff was super helpful, rooms were clean and efficient, continental breakfast included yummy pineapple daily.
Cons: If they had a magic construction-noise reduction powers around most of the block. Hardly the hotel’s fault! Japanese BBQ across from the hotel was fantastic too.
Good
6.8
Pros: Location. Breakfast.
Cons: Bathroom was leaking. Twice. Resort fees not disclosed during booking.
Located in Waikiki, this beachfront resort is connected to a shopping centre, just steps away from Royal-Moana Beach, Waikiki Beach and Royal Hawaiian Center. International Market Place and Waikiki Beach Walk are also within 10 minutes.
Overall 8.3 Excellent
Based on 384 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Good
6.8
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
8.8
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: on the beach
Cons: They charge for a beach chair 45.00 daily. very crowded at pool and pool is very small.
Okay
4.2
Pros: The beach the ambiance
Cons: Everything else
Excellent
8.2
Pros: Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids.
Cons: AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
Excellent
9.4
Pros: Location and service
Cons: So many kids and not enough chairs and umbrellas by pool
Excellent
9.4
Pros: Historic, iconic hotel, still the best
Cons: Nothing
Excellent
9.7
Good
7.4
Good
7.4
Excellent
10.0
Excellent
9.7
Pros: The staff was wonderful and the Mai Tai bar was a great place to sit and watch the sun go down. Rooms were very comfortable
Cons: This place is expensive, it really helps to be in the mindset that you aren't bargain hunting when you stay here. If you are here in peak season and want to take advantage of beach chair or umbrella rentals you may want to book them before you are onsite.
Excellent
10.0
Pros: Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations. The adjacent mall and food court provided entertainment, shopping and reasonable meal choices.
Cons: Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
Excellent
9.1
Pros: Really good rooms and service.
Cons: The gym was not good!
Excellent
10.0
Pros: My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us.
Cons: This space intentionally left blank. :-)
Excellent
10.0
Pros: Excellent location for beach access, shopping and dining.
Good
7.6
Pros: Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor.
Cons: Pool attendant was rather rude.
Excellent
10.0
Pros: Elegant surroundings, friendly staff, excellent location. We are glad we booked with the breakfast plan because the buffet with “Royal” options was awesome.
Cons: I’m a Starwood member and was told at checkin that I’d receive a 10% discount on restaurants, spa etc at the Royal as well as the affiliate hotels. The gentleman said it would be deducted from the final bill; however, at checkout no discounts were applied. I questioned this and was told I needed to present my card at the time of each service and the deduction was not automatic. The bad info I received at checkin cost me at least $60.
Excellent
9.4
Pros: Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us.
Cons: Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
Excellent
8.8
Pros: The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location.
Cons: Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
Located in Waikiki, this hotel is within 1 mi (2 km) of Hawaii Convention Center, Royal Hawaiian Center and Ala Moana Center. Waikiki Beach and Honolulu Zoo are also within 2 mi (3 km).
Overall 8.2 Excellent
Based on 2,366 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
2.0
Pros: Nothing
Cons: Greedy wouldn't let me out of the mistake reservation
Good
6.2
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
9.4
Good
6.8
Excellent
9.4
Good
7.4
Pros: Close to everything, walking distance to lots of waikiki
Cons: Noisy at night
Excellent
8.8
Pros: Staff was excellent. Keola at front desk was great. Doorman Sui was OUTSTANDING and a great help! Best value in Waikiki.
Excellent
8.0
Good
7.4
Excellent
8.0
Pros: Price
Cons: Dated
Good
7.7
Good
6.0
Excellent
10.0
Excellent
10.0
Pros: Location
Cons: Both elevators working
Good
6.8
Pros: Rooms are very clean comfortable and look to have been updated. Good location near the shopping
Cons: No view.
Excellent
10.0
Excellent
10.0
Cons: Best value with everything you need. Very clean rooms and friendly staff. Close to buses, restaurants and shopping. Would stay there again.
Excellent
8.0
Pros: Free wifi, comfy bed and pillows, toiletries available.
Cons: No guaranteed early check in. Slow Computers in lobby. We tried leaving AC on while gone, but it turned off automatically leaving the room stuffy up our return.
This family-friendly Honolulu hotel is located in the entertainment district, steps away from Royal-Moana Beach, Waikiki Beach and Royal Hawaiian Center. International Market Place and Waikiki Beach Walk are also within 10 minutes.
Overall 8.1 Excellent
Based on 834 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.4
Excellent
8.0
Pros: Overall very gd!! Infinity pool was perfect!
Cons: Our room card was not working eventhougn we have not rven checked out. So we wasted our time wating security and got new card etc..
Excellent
10.0
Pros: View, location, pools, spa options
Excellent
10.0
Excellent
10.0
Good
7.7
Good
6.2
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Cons: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.
Excellent
10.0
Pros: - Interior design and grounds right on the beach - Adults-only pool - Friendly, professional service - Great hotel entrance - High speed elevators - Rooms were clean and good, but not luxurious
Cons: - Resort charge of $31/day seemed steep for wi-fi usage - Breakfast buffet of $28/person was overpriced for the quality
Excellent
10.0
Pros: Adults only Pool. Beautiful room. Great Bar service at pool.
Cons: drunk lady from Chicago in Pool.
Excellent
9.1
Pros: Great last minute stay here!
Cons: I was really bummed that on the day we checked out, we couldn't use the pool at all. Didn't get to spend a lot of time there, because check in the day before was not until 3pm.
Excellent
10.0
Excellent
10.0
Excellent
9.0
Cons: The line to check in/out was very long.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.3
Pros: The adults only infinity pool. Amazing!!!! 10/10 The location 10/10 This is my second time staying here after visiting 2 years ago with a friend. The most trip with my fiancè. The price seems expansive however I can assure you it's definitely worth it. The pool and location best in Waikiki. We had a standard city view room. And the room was a decent size with all standard features. The location and adults only pool, make this the best hotel I've stayed at. They also have a great kids pool if traveling with a family, with slides.
Cons: Loved everything.
Excellent
8.0
Pros: We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price.
Cons: Infinity pool for adults only. Internet connectivity in and out.
Excellent
9.1
Pros: The facility and management were awesome and very accommodating. The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.
Cons: The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.
Good
6.0
Pros: The view was nice
Excellent
10.0
Pros: Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.
Good
6.0
Pros: Kids pool staff was genuinely friendly.
Cons: Our room fridge had leftovers from a previous guest. No daily housekeeping made it a bit tough with towels and toiletries.
Good
6.8
Cons: The Strike. Traveling to a location such as Hawaii with family and having no housekeeping, and closed restaurants makes for an expensive trip that was just like staying at home
Excellent
10.0
Located in Waikiki, this beachfront resort is in the entertainment district, just steps away from Royal-Moana Beach, Waikiki Beach and International Market Place. Royal Hawaiian Center and Waikiki Beach Walk are also within 10 minutes.
Overall 8.2 Excellent
Based on 585 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.5
Excellent
10.0
Pros: Everything
Cons: It was very crowded with a lot of people.
Excellent
8.2
Excellent
10.0
Excellent
8.5
Excellent
8.5
Pros: It’s beautiful with great location and super friendly staff
Excellent
9.7
Pros: Pretty much Everything!
Cons: Pool and beach seating was very limited
Excellent
10.0
Pros: Location was amazing. Staff were very friendly!
Cons: Pool is not the nicest.
Good
7.1
Pros: Great location with great views. iPad in the the room was a cool touch
Cons: Considering the cost of getting a room at Moana Surf, I expected the room facilities could be upgraded (ie...shower and other parts of bathroom
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: Facility went out of its way to accommodate us.
Cons: House cleaning. Had to call 3 times to get sheets changed
Okay
4.8
Okay
5.7
Pros: The food was excellent The bed was very comfortable The room was very clean The front desk staff were on top of it
Cons: The room was over-priced for its size and location/view The hostess at the restaurant told us we had to wait 30 min for lunch sitting but didn't tell us we should have made a reservation so when we lined up at noon she told us we'd have to wait another 30 min Too much furniture in my hallway. Not elegant
Excellent
10.0
Pros: Everything was first class, from check in to check out. Very nice to have the complimentary Beach Club. It's a no hassle, take care of guest resort. Once inside and on beach, you do not know the hustle and bustle of Waikiki exists
Excellent
10.0
Pros: From the moment I walked in the door, I fell in love with the old beach vibe. The understated luxury just oozed from the place. The staff was amazing and always attentive to our needs from dinner plans at check in, offering a hospitality suite after check out because we had a late flight. Truly amazing experience and 100% worth the price tag!
Excellent
10.0
Pros: I loved it all. Room was comfortable. Great location. Beautiful hotel.
Excellent
8.0
Cons: The pool is very small, opens late and closes early. The beach umbrellas $50 a day and also close too early. One or the other should be open at least till sunset.
Okay
5.7
Pros: The location and retention of the old architectural features in the lobby.
Cons: The rooms were average at best for a Westin. Everything was a bit dated.
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
8.5
Excellent
9.4
Good
7.4
Pros: Location was great and staff was friendly.
Cons: The rooms are a bit run down because of how old the hotel is. The lobby confuses you because the upkeep in the main areas are beautifully kept. Housekeeping does not do a thorough job. Stains and disgusting mildew in the toilets. Would not stay here again.
Excellent
10.0
Pros: The staff were incredible and helped so much. Our flight was leaving late at night and they let us use a hospitality room to shower and get cleaned up before we left for the air port. The staff at the restaurants on property were fantastic, epically Omar at The Beach House. It's a quiet gem in crazy Waikiki.
Cons: Nothing.
Excellent
10.0
Pros: Every member of staff was outstanding! Great location.
Located in Waikiki, this beachfront resort is connected to a shopping centre and within a 5-minute walk of Kuhio Beach Park and International Market Place. Honolulu Zoo and Waikiki Aquarium are also within 15 minutes.
Overall 8.1 Excellent
Based on 1,370 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Good
7.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: Everything
Cons: That we had to leave so soon haha
Okay
4.5
Excellent
10.0
Pros: Large rooms. Comfortable beds. Superior shower. Great service. Breathtaking views. Outstanding amenities.
Cons: What didn’t we like? Having to leave and return home.
Excellent
10.0
Good
6.3
Pros: It has pretty nice view and close to beach.
Cons: I booked the room which has king bed and ocean view. But when I visited hotel there was no room of right that. I heard that my wife and I gotta stay 2 single bed inspite of we were in honey-moon. Staff in hotel told me "We do NOT guarantee the room type whatever I booked the room via Kayak." I claimed 3 times but nothing changed. Finally we spent more money($25 per night) to upgrade king-bed room. I wanna say u guys going to stay this hotel "They do NOT guarantee the room type."
Okay
4.8
Pros: Convenient locale . Beds comfortable .Staff friendly.
Cons: Room was dirty , building infrastructure in dire need of serious renovations . Poor TV connectivity. Poor food choices for such a large resort. No longer worthy of the Hyatt brand & reputation
Okay
4.8
Pros: Nice and clean modern bathroom
Cons: Beds were just awful and uncomfortable... Spa was not a high value experience
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
8.0
Pros: We liked the location on Kalakaua Ave. across from Waikiki beach and walking distance to restaurants, shops and entertainment.
Cons: The pool is small for the size of the resort but we had the beach so we made it work for ourselves.
Excellent
9.6
Pros: King size bed, quiet/clean room, n location perfect walking distance yo beach n shops
Excellent
10.0
Pros: The staff was super friendly and very helpful! We forgot to bring a stroller and they were able to loan us a stroller during our stay. There was something wrong with our room, but they managed to fix it right away. Had such an amazing stay would definitely recommend!
Cons: Something that was a bit confusing was how to order room service. We managed to bring food from Swim that was To-Go so that was the route we took instead of room service.
Okay
5.7
Pros: The room
Cons: All the fees
Excellent
9.7
Good
6.2
Pros: The bathroom had a bidet!
Cons: Noise, overpriced, busy, the shops on site staffing was unfriendly, too service food was horrible and they only serve till pm
Excellent
10.0
Pros: I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!
Okay
4.8
Pros: In the centre for everything . Good clean rooms
Cons: To expensive the hotel charge extremely high prices for everything.
Excellent
8.0
Pros: I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time.
Cons: I didn't like the fact that there wasn't a microwave. However there was an alternative to make hot water using their coffee/tea machine. But that's minor compared to some other hotels we've been in.
Okay
5.9
Excellent
10.0
Pros: Great value. Booked after Airbnb didn’t work out and it really was a vacation saver. Nice rooms, great beach across the street, helpful staff, plenty of shopping and excellent restaurants nearby. Amazing gym too.
Treat yourself to a luxury escape to Honolulu at Waikiki Beach Marriott Resort & Spa, a beachfront hotel with unparalleled service, thoughtful amenities and sweeping views of the Pacific Ocean. Located next to Diamond Head Crater in Waikiki Beach, our Honolulu hotel boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our luxury resort's renovated Nanea Lobby. Explore top Honolulu attractions like Pearl Harbor, the zoo and Waikiki Aquarium. Play in the surf, relax with a poolside drink or pamper yourself at our day spa. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and indulgent bedding. Our resort offers a selection of award-winning restaurants, serving everything from local dishes to dry-aged steaks. Event planners in Honolulu will delight in our 30,000 square feet of recently reimagined indoor and outdoor venues. Discover the difference at Waikiki Beach Marriott Resort & Spa.
Overall 8.1 Excellent
Based on 808 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: From the moment I checked in, I received excellent service. Richard was the gentlemen who checked me in, offered top-notch service, gave me a wonderful room, made me feel valued for being an Elite Marriott Rewards member, thoroughly explained the Resort Fee and Package. I enjoyed my time there and wish I was there longer.
Cons: They did charge me for valet parking when I only used guest parking. I had to get that corrected.
Okay
4.5
Pros: Closeness to the beach
Cons: When we arrived to our room, the city view was a view of the parking garage, actual a parked car was about 3 feet from our window. It was NOT a city view which I booked. When we called the front desk, we were advised they were completely booked and had no rooms available elsewhere. (We looked online and it did indicate there were rooms available for the night in a better location.) We were told we would be upgraded to a partial ocean view, but not until the next night. Also, there is an additional $30 charge per night for staying at that location, we were not advised of that until we were checking in. We also had to pay an additional $47 per day for valet parking which we also were not advised of until we checked in. The rooms are run down and carpets are old. In the high traffic areas the carpet had creases in spots, enough to cause us to trip. We had a negative encounter with one of your valets, we lost the valet ticket that was on the key, when we returned, they made a big deal of it, told us that we should have kept it on the key ring. Not good customer service especially after charging $47 per day!!!. This is a Marriott Resort and we booked it because of the name and our expectations were not even remotely met... Marriott should evaluate this location, both the desperate need of renovation and some of the customer service. If it's not going to be renovated soon, then charging appropriate hotel/motel rates and advertise appropriately.
Excellent
9.7
Pros: The location is acceptable and very close to the beach. Depending on where your room is located you might be impacted by the pool activity and noise.
Cons: I didn't like the fact that you get a room rate online, but when you arrive there are extra fees (Resort Fee $30.00 a day, and if you valet park a vehicle, it is $37.00 a day). The fees are not necessarily hidden, they are just not posted on the daily rate schedule. You find out when you are checking in. I have stayed in Honolulu many times and these fees are normal for most of the hotels. Hence, it would be better to show all of the rates and fees that are associated with your stay, so that you can make an intelligent choice in your selection of a hotel,
Excellent
10.0
Excellent
10.0
Pros: All of it
Excellent
10.0
Good
7.7
Cons: Expected better view from upgraded room
Excellent
8.5
Pros: Clean rooms and great location, nice staff and daily offerings of activities.
Cons: in need of a slight remodel for the rooms.
Excellent
8.0
Pros: Close to beach and multiple shops and dining.
Cons: Rooms could use microwave
Good
6.8
Cons: When booking I stated there will be 4 of us sharing the room but upon arrival they charged us more and insisted it was the fault of who ever we booked it through.
Excellent
8.2
Pros: I liked that it was in the center of all the action and right by the beach
Good
7.7
Pros: The hotel is great. It is clean with a friendly staff and located very conveniently.
Cons: My only complaint and my warning for folks booking here would be that the price is definitely not what you see. I booked my rooms on Kayak and paid in full at booking. When I got to the hotel I was told that there was a $30/ day + tax charge for staying in the hotel. To self park in the hotel parking garage is $35/day or you can valet park for $37/day. The additional $65+/day adds up quickly. Just a heads up. Otherwise the hotel was lovely.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.2
Excellent
9.1
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Pros: Everything
Okay
5.7
Excellent
9.4
Pros: Terrific location, terrific service
Okay
5.1
Excellent
8.0
Good
6.2
Pros: Nice location and only steps to beach!! Lots of activities and shops.
Cons: Bathroom was not properly cleaned on arrival. :(
Okay
4.0
Pros: Nothing. Literally, this place steals your money and just treat you as a person who is going to keep them in business. Miserable.
Cons: Everything. This is not a hotel that should be associated with Marriott. I never used Marriott after this experience.
Excellent
9.4
Pros: Location, Bar and restaurants, hotel layout.
Cons: Parking and resort fee add over $60/day.
Okay
5.7
Pros: - proximity to beach - known hotel chain
Cons: - based on the positive reviews and high price, I thought this would be better; - first time to Honolulu - I thought the location would be better; - move on - there's lots of better choices
Excellent
10.0
Pros: Excellent location, facilities and value. Great service.
Cons: Nothing.
Mediocre
2.0
Pros: I enjoyed checking out of this hotel and telling them how I felt about our stay
Cons: I liked none of this experience
Okay
5.1
Pros: the location is great
Cons: everything else
Excellent
8.2
Pros: Wonderful associates
Cons: pool assignments during renovations and policing of property
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Overall 8.0 Excellent
Based on 1,809 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.1
Excellent
8.0
Excellent
9.7
Excellent
9.4
Excellent
9.7
Excellent
10.0
Pros: Very close to Ala Moana shopping center and very clean rooms
Cons: Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people
Excellent
8.2
Pros: Adjacent to the Ala Moana Mall and dining places. Short walking distance to the Hawaii Convention Center. Starbucks and reasonably price convenient store in the facility. Micro wave and refrigerator availability in the unit.
Cons: Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time. Computer use and printing is too costly for guest.
Mediocre
2.0
Cons: Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.
Excellent
9.7
Excellent
8.0
Excellent
8.2
Excellent
10.0
Good
6.0
Excellent
10.0
Okay
4.5
Excellent
9.7
Good
6.0
Cons: Tiny tiny tiny rooms. Not even a desk chair.
Excellent
8.5
Pros: Walk to Ala Moana Shopping Center, Waikiki, multiple beaches, on main bus line to other shopping areas
Cons: Not luxury accommodations but convenient!
Excellent
10.0
Pros: Very convenient to Ala Moana Shopping Center
Okay
4.5
Pros: Room was clean
Cons: The room was overpriced No room service Breakfast was shocking and expensive
Mediocre
2.8
Pros: Starbucks in the building
Cons: Everything needs to be cleaned and updated. The rooms are way too small.
Mediocre
2.0
Pros: Nothing at all
Cons: The staff, the price also we waited in line to check in for over an hour.
Excellent
10.0
Pros: Great staff. Great location.
Cons: Can't think of anything.
Good
6.0
Pros: Near beach and mall
Cons: owned by private owner, but not revealed until check in. bathtub drain clogged while taking a shower - standing in 2/3 inches of water, could not shut water off completely after taking a shower; wall lamp was broken, hanging to the left, did not turn on; clock/radio could not be reset; after hours, so no maintenance available until the next day. deceptive practice booking a room at Ala Moana hotel and finding out at check in it was privately owned. It would not have mattered if the room had been checked to ensure it was ready for occupancy. the room was booked four months in advance, so very disappointing.
Excellent
8.0
Pros: Convenience of shopping and dining. Staff was friendly. Semi walking distance to Ala Moana State Park.
Cons: Single rooms in Kona tower where a bit small and a little outdated. Rooms could use a good deep cleaning. Couch in room had stains on both cushions. Carpets are in need of shampooing..
Good
6.2
Pros: The room was nice, needs better lighting.
Cons: Room was to dark, needs brighter lighting. The rooms need updating, it's showing it's age.
Excellent
8.8
Excellent
8.5
Excellent
8.0
Excellent
8.0
Okay
5.1
Excellent
10.0
Good
7.7
Pros: Staff was very friendly and helpful. Like that there was a Starbucks located inside the hotel.
Cons: Had a disco there, which is fine for singles, but not too friendly with family with young children. The patrons were a little loud and there was a large crowd outside trying to get in.
Okay
4.8
Pros: The location was super close to everywhere I needed to go
Cons: They gave us a corner room 3rd floor which was so tiny couldn’t even turn a 360 in the hallway it was so narrow .. the sliding glass door won’t open more then 2 inches with no balcony .. why even have a sliding glass door if you have it locked like that? Said it was a queen and pull out couch but it was a pull out chair. No napkins or tissues only toilet paper. It also took a full hour to check in, dragging luggage on a line for an hour is insane for Hawai’i, this isn’t Vegas. There was 2 open computers if you get this busy at 4-5pm for check in you should be prepared and have a full staff.
Excellent
8.0
Pros: Clean modern hotel
Cons: It's a ways from Waikiki beach
Good
7.4
Pros: Great location if you want to be walking distance from the Ala Moana Shopping Mall
Cons: Woke up early to machinery noise, this may have be temporary
Excellent
8.5
Pros: The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.
Cons: Daily parking charges! I feel like hotels that charge for parking are like airlines that charge you for food—crazy!
Excellent
9.1
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
Excellent
10.0
Pros: Connected to Ala Moana Center
Excellent
10.0
Pros: Easy check in, some of the best staff we’ve encountered. Didn’t realize how much we’d like having the mall so close but it was super convenient for last minute purchases. Even better was the wall to the beach.
Cons: Room size. Also wish they had more late night delivery options since they don’t have room service.
Good
6.0
Pros: Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
Cons: I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds! Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume
Excellent
10.0
Pros: Convenient location. Good service. Reasonable price. Jean, Kate and Cathy are the wonderful people who work there and make my stay a very nice experience!
Located in Waikiki, this hotel is 1 mi (1.6 km) from Queen Kapiʻolani Regional Park and 2.5 mi (4 km) from Diamond Head.
Overall 8.0 Excellent
Based on 1,678 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
8.0
Excellent
10.0
Pros: Front desk are very helpful due to circumstances about coronavirus evryone has been very helpful and great customer service.
Cons: Excellent service
Excellent
10.0
Excellent
10.0
Pros: Awesome staff!
Excellent
10.0
Pros: Ww had great attention coming ti check in with Amanda and wirh Lei with extended service as we needed to shower after checking out! Mahalo!
Cons: n/a
Okay
5.4
Pros: It had free breakfast.
Cons: The hallway leading up to the room smells.
Good
6.8
Pros: Hotel was closer to the Waikiki beach. Staff were friendly. House keeping was good.
Cons: Rooms are cramped. There is mo space to move about freely in the room or to keep your bags and open them comfortably.
Excellent
9.4
Good
7.7
Pros: The hotel is nice. Not much for restaurant/bar/pool but the complimentary breakfast was good and the location to the beach was good. I highly recommend using valet service...spend the $ and avoid the hassle of parking off-site.
Excellent
8.2
Pros: Some were great but some were just not with it. Not the service I am accustomed to from Hyatt.
Cons: Supe slow elevators and getting cars. Ran out of self parking. Was locked out of room at one point. Had to switch rooms and breakfast was chaos.
Good
6.0
Pros: The air units from other building were roaring loud. Could NOT hear the ocean at night,day, anytime .lNo hotel shuttle. Nice rooms, little itchy. Excellent friendly staff.
Hilton Hawaiian Village Waikiki Beach Resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools including the 10,000 square foot Super Pool. The resort offers a variety of restaurants and shops. Daily cultural activities include lei making and hula lessons. Morning exercise includes yoga and aerobics. The full-service Mandara Spa is open daily, access to the fitness center is complimentary. Water activities include on-site surfing lessons, snorkeling, stand-up paddle board, kayaking and catamaran sailing from our Port Hilton. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering stunning resort or oceanfront views. The Ali’i has its own private pool terrace and fitness center. The resort offers 150,000 square feet of indoor and outdoor meeting space, a U.S. Post Office and business center. Hilton Hawaiian Village is a non-smoking resort.
Overall 7.9 Good
Based on 2,936 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: It’s very convenient to stay at the rainbow tower I upgraded room.
Cons: I thought breakfast buffet was a little overpriced.
Mediocre
2.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Cons: Too crowded for the fireworks! The waiting area in the spa in the Kalia tower was dirty.
Excellent
10.0
Excellent
8.0
Excellent
8.2
Good
7.7
Cons: A/C had a limiter,
Excellent
10.0
Excellent
8.8
Mediocre
3.7
Excellent
10.0
Excellent
8.2
Excellent
8.5
Cons: Bathroom had a sliding door and no fan. No privacy.
Excellent
8.2
Pros: Excellent location! Staff was amazing. Lots to do at the resort. Be sure to catch the fireworks on Friday nights.
Cons: Resort needs an update to rooms badly. Really showing signs of wear and tear.
Excellent
8.8
Pros: Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent!
Cons: The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.
Excellent
10.0
Excellent
10.0
Mediocre
3.4
Excellent
10.0
Excellent
8.2
Good
6.0
Cons: We wanted to get away for the weekend in our city so we stayed at the Hilton. They did not offer any specials for locals which was a little disappointing. The handicap elevator near the garage was broken which greatly affected our comings and goings from the car with a wheelchair and a stroller. The room was nice and quiet and clean but the elevators were hectic and small. The pool was nice, but I noticed trash and junk in the bushes. The lifeguards were good but they would yell "HEY, get down", from across the pool. I guess they had forgotten that the kids were also paying guests. Public pool lifeguards are more polite and quiet. It was not as relaxing as I had hoped and just because of the inconveniences and yelling and high traffic in the elevators.
Excellent
8.0
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
10.0
Good
7.7
Excellent
9.4
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Great views & friendly employees
Cons: A little pricey.
Excellent
9.6
Pros: I super like the ambiance a lot, especially at night entering the village hotel. Enjoyed & appreciate the fireworks, so cool to watch it that close at the beach. Enjoyed the village atmosphere. Super like our room with the ocean view. Very family friendly atmosphere. .I wish we'd stayed longer.
Cons: At every hotel I'd been to, it's customary to be greeted & gets assistance to take out your luggages. We saw 2- 3 bellman at that time standing by the lobby. We only got help after we checked in.. otherwise rest of the stay was much better & more attentive. Most of the Taxis can be very aggressive, sometimes has no regard to the hotel guest going back to the hotel. The lobby is a traffic jam area for cars & shuttle, because the Taxis tries to squeeze themselves. I wish they have a designated place to ride or alley for taxis .
Good
6.0
Pros: Ocean.
Cons: Staff is not very friendly/knowledgeable. Overly expensive.
Excellent
9.7
Pros: Big room, great view, right on the water, very close to plenty of restaurants and shopping.
Cons: Hate that resort fee, but they all have it.
Good
6.0
Pros: It's on the beach
Cons: Too expensive
Excellent
8.5
Pros: We liked our room with ocean view in the Tapa building. The beach front was very nice.
Cons: Hotel resort fee $30/nt .
Excellent
8.6
Pros: The best location and beach on Waikiki. The best pool deck with sunset and fireworks view.
Okay
4.8
Pros: Fireworks show. Location on the beach. Access to 4 lovely pools. Array of shops and restaurants.
Cons: Dated rooms. Decrepit walls/paint fixtures. Missing furniture in my room? Elevators really old.
Excellent
9.4
Pros: We really liked the room we were assigned in Tapa Tower. Plus, all the shops in the village, location on the beach, lagoon, etc., were part of a great package. This is a Honolulu destination unto itself.
Cons: Our day-and-a-half stay in Honolulu was primarily to visit Pearl Harbor, so we were hardly at the Hilton village. Too bad! It's a little pricey if you're not going to make full use of the facility.
Excellent
8.8
Pros: The staff was very friendly and accommodating, and they went out of their way to offer assistance. The multiple pools, lagoon and close proximity to the ocean make it easy to enjoy the water. The Friday night fireworks and complimentary hors d'oeuvres at the Ali tower really make Hilton Hawaian stand out. We've stayed here several times and found it to be consistent.
Cons: There was some construction but it wasn't too disruptive. Also our room could have used some paint touched up in a few places.
Excellent
8.0
Pros: Check in was quick even though I read that it took 2 to 3 hrs at times. I did see that a few days after we were there. The lines were huge! The scooter I ordered was right there at the bell hop. We were upgraded to the Rainbow Tower with a view of Diamond Head. Beautiful! The super pool was below us and the lagoon around the corner. Watched the fireworks off the lanai on Friday night. Check out was easy and so was movie rental. Beach was wonderful.
Cons: Elevators were packed and no one likes to let a scooter near the door. I call this hotel home of the $25 cheeseburger. Unbelievable! I had fish and chip and my 12 yr old grandson had the $25 burger. No prices on the menu. This meal cost us $60. So bring a pocketful of money for meals. Also the beach rentals were too high. We went to the Hale Koa next door for half price or less.
Excellent
9.4
Pros: Great location. Nice shows and activities.
Cons: Ridiculous charge of $8 to use 2 min of a computer to print boarding passes for our cruise. No recycle bins
Good
6.0
Pros: The location proximity to the beach
Cons: felt very crowded and overpriced. The beds in our room where worn out and saggy . The balcony was caged in and left you feeling like you where in a jail cell. Not happy with the $30 resort fee added to the bill'
Excellent
9.1
Pros: Beautiful amenities, spectacular view
Cons: More options in activity times. Pools were too cold to swim. More options for quiet relaxation
Okay
5.1
Pros: Alyssa was very helpful in helping us to switch our rooms and we do appreciate her very much.
Cons: We started off on the wrong foot from the moment we arrived, having to wait over and hour to check in. Yes it was the weekend of the marathon and we understand that but, for the first 45 minutes they had only 3 people checking in the regular guest and only 3 checking in the Hilton elite. After they put another 3 on each side the line moved much quicker. On top of this we had booked a king bed but when we go to the room it was 2 queens and by this time we didn't want to go back to the front desk and wait even longer. They did end up moving us for our second night, but it's still frustrating when you have to move in the middle of your trip. On top of this the beds aren't what i would expect when i'm paying $375 a night..super hard and could almost feel the spring in one of them....needless to say we won't be wasting our money next time we visit Oahu.
Excellent
10.0
Pros: The hotel amenities are amazing with many stores, coffee shops, pools and restaurants. It is on the best beachfront in Waikiki- many of the other hotels have only a small section of beach. The views are incredible. I liked that you can bring your own beach chairs and umbrellas rather than rent them daily.
Cons: There is no room service
"Located in Waikiki, this spa hotel is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach. Fort DeRussy Beach Park and Ala Moana Center are also within 1 mi (2 km). "
Overall 7.9 Good
Based on 1,646 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
8.0
Okay
4.5
Excellent
10.0
Pros: Everything was as expected!
Excellent
10.0
Pros: nice location for shoping,surfing,very clean,comfirtable
Good
7.1
Excellent
9.4
Excellent
8.0
Okay
4.5
Pros: Friendly staff
Cons: Was 3x disturbed by phone call due to mistake by reception. No iron available. Got a roach running in my towel.
Excellent
9.7
Pros: The room is big and comfy. The view is amazing. Close to shops.
Cons: No comforter.
Mediocre
2.0
Pros: The water pressure is the only good thing
Cons: The pictures did not match the room. There was mold on the ceiling and the curtains of the shower as well a rust on the tub and drainage. Spoke to the assistant manager and all I got was the room that you were in was not the one on the picture. No good customer service and people there don't know how to service you.
Excellent
10.0
Pros: Kind, friendly and welcoming entire staff
Cons: Everything
Excellent
8.0
Pros: Location and Price
Cons: Bathroom could have been a little nicer/updated
Good
6.0
Pros: I like that it was close to waikiki
Cons: I didn't like the bathroom. Parts of the ceiling were severely water damaged. And the pool was minimal
Good
6.2
Pros: Convenient location.
Cons: Basically this was a run down hotel with a new paint job. Very noisy from rooms above and next to you. Breakfast is mediocre and relatively expensive. Pool was full of the same group being drunk and obnoxious my entire stay. Laundry room was dirty.
Okay
5.7
Pros: The hotel was literally 2 blocks from the beach, so the location was great. It had a balcony with chairs that looked out over a nice park like looking area.
Cons: The hotel itself was hard to find. There are no signs showing the name of the hotel, an address, nothing. After literally passing it about 5 times, I accidentally saw the name of the hotel around the back on a small sandwich board. You have to enter from the back if you have a car and pay $25 to park. So the hotel itself is decent looking both inside and out, and it is in a great location, literally like 2 blocks from the beach. However, the hotel is ancient, and they do little to no upkeep. The elevator was rickety. The room itself wasn't bad. Big bed, but thankfully there were 5 pillows because they were totally flat. There was a fridge, that almost kept water semi-chilled if you kept it in the freezer part. There was a tiny air conditioner, on the floor that almost kept the room manageable. There was a great balcony, however, you couldn't leave the door open to get the good breeze because there was no screen. The bathroom was minuscule, and clearly had seen better days. The paint was coming off of the ceiling and everything needed an update. Oh and the best part, if you are going there to have a romantic evening, that is good, because there is only one tiny lamp in the room with a really dim bulb for mood lighting. However if you are trying to read a map or make plans for the next day, you better doing during daylight because that one pitiful lamp wasn't enough to read anything. Overall, the place was clean, there were no bugs, for the most part you couldn't hear other people, and once you found the hotel, the location was great. So if you just need a place to crash while you are staying on the island doing other things, it is worth staying. If you are going there for the great things the hotel has to offer, you might want to try elsewhere.
Excellent
8.0
Cons: Average hotel. Parking expensive.
Okay
4.5
Cons: It was way too much money for a hotel that was worse than a motel 6. The location was great the room just was very old and outdated.
Good
6.8
Cons: One of the check in clerks seemed a lil strange but other than that staff was friendly, also we asked for a later check out with was denied and the maid came knocking at our doors at 1030 which didn't make me very happy since we had till 11. Other than that I'd stay again just to get away and play tourist for a night.
Good
6.2
Pros: Location
Cons: Noisy hallways, can hear people slamming their doors and talking. Walls aren't insulated/sound proof??
Good
7.7
Pros: Convenient hotel at the quiet end of a very busy Waikiki.
Cons: Nothing to dislike.
Excellent
10.0
Pros: The staff were amazing and very helpful, it was our first time to Hawaii so it was much needed.
Excellent
8.8
Mediocre
2.0
Pros: Absolutely nothing
Cons: The whole time was terrible, I wouldn't recommend this to my worst enemy.
Excellent
8.0
Good
6.2
Good
7.3
Pros: Lobby decor and staff and location
Cons: The bathroom was crumbly and old
Good
6.0
Good
7.4
Pros: Room was nice and cozy.
Cons: The breakfast buffet was a bit lackluster for $18.00 a person, you’d be better off going elsewhere in Waikiki for food.
Good
6.2
Pros: Great location
Cons: The decor and small finishes
Excellent
8.0
Pros: Closer to the beach and downtown.
Cons: Paid parking !
Okay
5.1
Good
7.4
Pros: I took this hotel almost as a last minute decision for my business trip. The staff are excellent, very cordial, helpful, gave me a detailed idea about dining, moving, taking transport and even provided changes. However, beware the hotel charges around $11 every night, (for internet which is below par, a newspaper focusing on Hawaiian news only and a coffee machine with Hawaiian coffee that I never tried) whether you want those amenities or not and irrespective of the type of room you stay or site you book through (priceline, hotwire, expedia, anything). The hotel has a tiny family friendly pool on the 4th floor. The location is terrific, most buses stops there, and everybody knows the hotel by name, the beach is just 10 minutes walk, and the whole shopping area starts after the hotel and beyond. Caution: PLEASE DON'T GET FOOLED BY THE PICTURES OF THE ROOMS YOU SEE, those are only on the top floors, other rooms are much smaller and with less amenities. If anybody has the time please say that to hotwire and Expedia, thanks.
Good
6.2
Pros: Staff friendliness and efficiency, cleanliness,location as both beach and shopsnearby
Cons: Traffic noise, rock hard beds
Okay
4.3
Pros: Close to beach that's about it.
Cons: Everything! !! Small bathroom. Air conditioner was poor quality. One lobby bathroom. Was doing construction in the morning
Good
6.0
Pros: Relatively clean my wife like it.
Cons: The advertisement was two doubles/queens (I'm not sure which) or King size bed. When I got to the hotel, of course they only had the room with two queens for my wife and I. This seems to be common trend for Waikiki because I had the exact same experience at another hotel.
Mediocre
2.6
Pros: Location was nice. And easy to get too. also the guys working the parking garage were awesome.
Cons: The room was trash. Beds were old and as hard as rocks. Carpets looked like they may have died. Bathroom had the feeling of black mold growing. I wasted gd money on what looked like a great deal. The A/c also needed repair work and a cleaning. I shouldn't have paid more than fifty dollars a night for that place.
Good
6.0
Pros: Free beach equipment hire. Room was functional. We stayed in a room with kitchenette for 5 nights. It was clean enough & suited our needs.
Cons: Did not feel like a hotel with bells & whilstles. Pool was being renovated so had to go across the road to the ambassador pool.
Okay
4.2
Good
7.4
Pros: The location is great. No ocean views but that was not why I was here. Good city views. Bathroom is dated. The hallways are stinky. Probably from many many years of smoking. carpets dated. Nice big screen TV very comfortable beds very functional overall.
Cons: After I booked my room and got my confirmation from hotels.com through kayak.com, I was surprised when I checked in and was charged a $10 resort fee they call it. This includes the use of a safe coffee maker ironing board and Wi-Fi. All of this is usually free and most hotels now everybody is charging for it.
Mediocre
3.3
Pros: It smelled gross in my room. It smelled like a McDonalds dumpster with some kind of cleaning solution poured over everything. The lighting, colors of sheets and blankets, and painting color scheme is depressing and institutional looking. The TV was from 1984 and was very very limited in channels.
The Modern Honolulu luxury hotel offers 345 stylish guestrooms, highlighting the glittering city skyline, moored yachts in the harbor, and spectacular ocean views. The Modern Honolulu, a cosmopolitan lifestyle hotel, blends personalized service; sexy, stylish spaces; and an alluring atmosphere to deliver an uncommon Hawaiian experience. Many guest rooms offer a private terrace where you can enjoy the view. The Sunrise Pool is the perfect place to relax while indulging in a signature cocktail or bask under towering palms at the Sunset Pool. Mahalo for your understanding and continued support.
Overall 7.8 Good
Based on 555 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: I love everything about The Modern Really cool friendly atmosphere, all the staff are super nice. The room is very clean, modern, crisp, has pretty of room. Our partial view room had a nice balcony and as suggest had views to the left of the water. Great TV and selection of channels, coffee maker. Very well sound proofed Bathroom is large, great shower. Room service is fantastic, actually its the same menu available in the pool area, perfectly prepared and very high quality. The pool areas and bars are amazing The is away from the Main part of Waikiki, overlooking the marina, making it less busy and more relaxing Do yourself a favour and book in
Cons: Not sure, maybe the bed is a little firm. Just being picky
Excellent
10.0
Excellent
9.4
Okay
4.0
Pros: The view was beautiful, valet staff were great.
Cons: Resort fee not presented at check in, expensive parking. Staff very unaccomodating for early check in. Asked us to call multiple times throughout the week, up to the actual 3pm check in time which we were asked to wait for our room anyways, while others in line after us were getting their room keys. A double room was booked via Kayak but wasn't available at check in so we were given an "upgraded" suite with a sofa bed. The mattress pad was stained with urine and the linens were not the cleanest. The furniture is all white so stains were noticeable on the pillows. Felt very dirty. Very disappointed in the service of this hotel under their new mainland management.
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Staff was excellent
Cons: Beds could have been more comfortable
Excellent
8.8
Cons: I will never book through Kayak again. I accidentally booked my hotel for one night too long. I didn’t realize this until checking in. Even though the hotel said they would not charge for the extra night because I clearly wasn’t staying there, Kayak refused to work with the partner to refund me. This was an incredibly frustrating customer service experience.
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Staff helpful though it did take half hour to find the reservation. Clean and extra nice room. Primo location
Cons: Very pricey even for Waikiki. Extra loud bar area
Excellent
9.4
Pros: I liked that the hotel was located near the harbor. A short 1 mile walk form downtown Waikiki and not too crowded with many surrounding hotels. Definitely an adult resort, although I did see a few kids. Staff was super friendly, views of the marina and ocean were great. Access to the beach just a short walk although from beaches on O'ahu this was the worst strip of ocean I visited. I'd suggest staying here and enjoying the beach elsewhere. Liked the details of the ukulele, sea shells and sarongs as décor. Room was ready early. Room was quiet and simply decorated with all white giving a feel of space. Clothes line in the shower for wet swimsuits was a plus!
Cons: The hallways were VERY dark and room numbers a bit tricky to see. Valet parking only at $35/day.
Excellent
10.0
Pros: From the incredible concierge and front desk staff to the warm service and incredible food poolside to the ultra-luxury modern (but not in a cheesy, cheap way) rooms that were comfortable and expertly furnished they did not miss a spot. I would recommend it as the #1 hotel in Honolulu hands down
Excellent
8.2
Pros: Comfortable bed, great location- close to shops, beach, marina and restaurants
Excellent
9.7
Excellent
9.7
Pros: The Modern is off the beaten trail and appreciated how relaxing the atmosphere was. The pool area is beautiful and calm, and if you need to relax further the sunset pool is just the ticket. All restaurants and bars are excellent in the Modern too.
Good
7.1
Pros: Beautiful hotel. Study bar is nice with good cocktails, rooms are nice and housekeeping is good. Difficult to find space at pools and they don't have chairs on the beach. During peak times like Christmas / NY it makes it tough to secure space. Service at the restaurant by the pool was very slow. Painfully slow... I would return but challenged to stay there again @ $500/ night unless everything is perfect.
Excellent
10.0
Pros: Love it. Honolulu is known for old resorts and hotels. Modern's building isnt really new, however, all the internals have been renovated so that it feels "modern". Great stay for young hip couples.
Cons: Parking is a little expensive. $35 and they charge you everything you get your car in and out. Other than that, we had an awesome experience.
Okay
4.0
Pros: The pool and Cassandra was amazing.
Cons: 1) Please update your rooms, everything is falling apart. 2) The $40.00 per day resort fee is excessive when you don’t offer room service for an entire 7 day stay not feature and dining options at night. 3) Offering a “free gift” which is basically your way to convince people to buy a time share is unnecessary. 4) Please train Courtney to be more friendly and how to treat customers. Without customers she would have no job.
Okay
4.8
Pros: The location was great
Cons: This property was aquired by diamond resorts and is the next step in scamming a new demographic. https://www.thestreet.com/story/13624491/1/is-apollo-returning-to-its-junk-roots-with-its-acquisition-of-diamond-resorts.html
Where to stay in Honolulu?
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