Car rental at Jackson-Evers Intl Airport

Car rental at Jackson-Evers Intl Airport

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Jackson, MS, United States - Jackson-Evers Intl
23 May — 30 May
Same drop-off
Jackson, MS, United States - Jackson-Evers Intl
Mon 23.05
Noon
Mon 30.05
Noon
Driver's age:

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Jackson-Evers Intl Airport car rental reviews and directory

Rated #1
Thrifty
Best rated
7.5 Good (31 reviews)
1 location in Jackson-Evers Intl Airport
Thrifty
Locations in Jackson-Evers Intl Airport
  • 7.9
  • 8.1
  • 7.7
  • 7.4
  • 7.6
Recent reviews
2.0 Mediocre2022 Mar 15
Although I had a reservation there were no cars to rent
2.0 Mediocre2021 Oct 25
The Thrifty desk was closed. We had to go to the Hertz desk. No cars were available. After about an hour we were given a full size car although we had specifically reserved an SUV. The car was far from new. The winshield wipers were very old and did not clean the windshield. The low air pressure light was on despite several atempts to fill the tires. The light was on saying it neededd survice. The price was outrageous. Almost $200 a day by the time we finished.
1.9 Horrible2021 Sep 12
Pros- Friendly staff, easy pickup and drop off. Cons- Car reeked like cigarettes, wouldn’t let me trade out. Had to deal with it for a few days.
5.9 Okay2021 Aug 02
Insane prices for the same pre Covid $30 per day service. Long wait to check in and pick up The car.
1.9 Horrible2021 Jul 25
The car was listed as free cancellation. That was a lie. The reservation was made for the wrong day. I couldn’t speak to an actual human. It was the only car counter unmanned at the airport. They essentially stole $500.
1.9 Horrible2021 Jul 20
Though I made my car reservation months in advance, they did not have a car available when I arrived. It was an hour and a half after I arrived at the Thrifty rental counter before I got a car. The only reason I got a car that soon was that I accepted a smaller car than I had reserved. The person at the counter was friendly but was not honest with me. At first I was told it would take a few minutes to bring my car up from the back lot. Then my car was not being brought up because there were 4 other customers ahead of me also waiting on cars to be brought up. Then finally she admitted that they did not have any cars of the size I had reserved but did have a smaller one if I wanted it.
8.0 Excellent2021 Apr 13
very good
7.6 Good2020 Oct 21
All staff where helpful and friendly.Drop off add on fees were ridiculous. I understand some are pushed by the city and airport but it's financial rape of a captive audience.
6.8 Good2019 Dec 30
We were to pick up the car at 9:00 am. It took an hour for them to locate the car.
10.0 Excellent2018 May 22
Good service in Jackson, MsThe staff made sure I had a vehicle that worked for my needs and quick. The vehicle was clean and ready. Excellentnone
Rated #2
Dollar
6.6 Good (39 reviews)
1 location in Jackson-Evers Intl Airport
Dollar
Locations in Jackson-Evers Intl Airport
  • 7.4
  • 6.7
  • 6.6
  • 6.9
  • 6.6
Recent reviews
2.0 Mediocre2022 May 16
No one was at the counter when I arrived. Several of us waited for close to hour. Finally someone at Hertz was able to help. After speaking to some others in the lots it appears no one is usually at Dollar or Thrity. I’d stick with Hertz, Avis, Budget or Enterprise or at least I know I am going forward. Shouldn’t take an hour to get settled with a rental after traveling and the airport is onsite. They need to be more organized and have more staff available.
2.0 Mediocre2022 Apr 06
When we arrived to pick up our car there was nothing available. We waited over an hour for our car. The car we booked was not available at all and had to take a lesser car. Wry disappointed. Will not use a third party or Dollar again
2.0 Mediocre2022 Feb 16
When I arrived to pick up the car I pre-payed for, they didn’t have any cars. The attendant laughed and said “you should’ve came sooner” even though I had just gotten off my flight
1.9 Horrible2021 Sep 03
I made a reservation and was given a confirmation number. When I got to Jackson they had no car for me. I had to rent from another company which ended up costing me a lot more money. Not happy about that at all.
2.0 Mediocre2021 May 19
The SUV that I reserved was not available which made me later than I was expecting which basically pushed a lot of other things to be later than expected; then I was charged for another day rental although the guy at the airport said that I should not have been charged for extra day. I was not compensated at all for them not having the 7 passenger vehicle with 2 bags SUV that I reserved! Pathetic
2.0 Mediocre2020 Dec 31
Wish they had a car ready for us since we booked a reservation. Received a call stating no cars available.
5.2 Okay2018 Dec 10
Good service, but not what I orderedFriendly and fast serviceMy reservation said “Hyundai Sante Fe Sport or similar” but I received a Chevrolet Equinox. I quickly learned that the Equinox is nowhere near the quality of the Santa Fe Sport, so I felt I had been given a sub-par vehicle.
10.0 Excellent2018 Aug 21
The rental agent was very polite, even though she was running 3 desks at once. I was well taken care of, and I will use your servise again.
2.0 Mediocre2018 Jul 24
Was not able to rent could not get carNothingRude and snotty
4.0 Okay2018 Apr 28
Upgrade?I was charged an additional $30+ For an “upgrade” that I neither requested, nor was told about at the time of pickup. The only reason I even realize I was being charged additional amount is because I begin my charges just prior to return. When I mentioned the eronious charge upon return, the gentleman who received the car said I can go directly inside before the rental was closed out and they could resolve the issue. When I went inside they gave me a one 800 number to call and said they couldn’t help me at the counter. In the end, the one 800 number rep did fix the issue and refund the additional amount, but per the rep it will take approximately 3 to 5 business days to receive the refund to my card. I also wasted an hour of my time dealing with the counter and phone reps.The underhanded way the counter wrapped charge me for the upgrade but never told me, or mention the additional charge to me. This is the same counter rep at that told me I had to go to the one 800 number to fix the issue.
Rated #3
Alamo
8.4 Excellent (15 reviews)
1 location in Jackson-Evers Intl Airport
Alamo
Locations in Jackson-Evers Intl Airport
  • 8.2
  • 8.5
  • 8.5
  • 8.4
  • 8.5
Recent reviews
10.0 Excellent2017 May 02
car was ready when we were ready
10.0 Excellent2017 Apr 24
Fast and efficient
10.0 Excellent2017 Apr 02
Very good as servicesPleasant peopleTime change was not clarified on paperwork from Central to Eastern zones.
2.0 Mediocre2017 Mar 27
No one at the counterPriceZero customer service at time of pick up
2.8 Mediocre2017 Mar 07
Ended up with a minivan :(The description was very misleading of the type of vehicle I would be getting, and when I got there, it was the only car left.
8.0 Excellent2017 Mar 07
All was great for the rental
10.0 Excellent2017 Feb 26
Jackson AlamoQuick easy rental counter people, nice Impala, and great fast car return.All good
6.4 Good2017 Feb 20
ReliefTold reserved "manager's special", so had to take a minivan. There was no mention of that during the initial reservation on the website. I protested that online develop behind me so I took the minivan, but when I went to the lot, I was relieved to find nice little sedan instead.Initial bad news, followed by relief. I would really hate to believe Alamo with bait and switch at a higher rate which is what the clerk said might happen. I was just having him check when the line started behind me. He did mention I was about the tenth customer that was offered the manager special and others had ended up getting a different type of car, presumably at an increased cost. The car was nice, but not clean. Crumbs everywhere!
9.6 Excellent2016 Oct 24
Very clean and a nice carTook too long to return
8.0 Excellent2016 Oct 17
Very fast drop-off!Took a long time and a very long line in the terminal to get the paperwork. Should have had more than one person behind the desk.
Rated #4
Avis
8 Excellent (5 reviews)
1 location in Jackson-Evers Intl Airport
Avis
Locations in Jackson-Evers Intl Airport
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
2.0 Mediocre2021 Feb 21
They no showed. So nothingAnything. They not only no showed they charged my credit card $50. Which doesn’t even make sense since the rental total was $110 for a single day
10.0 Excellent2020 Mar 16
There always seems to be some confusion between Kayak and the actual rental company. Better communication would rock!
Rated #5
Payless
7.8 Good (16 reviews)
1 location in Jackson-Evers Intl Airport
Payless
Locations in Jackson-Evers Intl Airport
  • 8.1
  • 7.6
  • 7.7
  • 7.5
  • 8
Recent reviews
8.0 Excellent2021 Apr 30
Easy pickup / dropoffRental car companies need to get more cars!
9.2 Excellent2019 Dec 16
I had to go inside for the drop off return. I would have preferred curbside service.
10.0 Excellent2019 Jan 27
Staff was very informational and helpful.Nothing.
10.0 Excellent2018 Jul 05
Awesome experience with Payless. I rented the car for a week.I liked the fact that the car rental was easy and affordable.I would simply recommend to make all vehicles affordable because some family are naturally big people.
2.0 Mediocre2018 Feb 22
Had reservation for pickup at 8pm. Got there 10 minutes after 8pm to find out they closed at 8pm. Poor communication and should not allow for reservation to be scheduled at closing time.
3.2 Mediocre2017 Aug 11
Scheduled pick up for 8pm. They closed at 8pm and no one was able to assist me with rental. I had to cancel and order another car last minute through a different company. I had to pay more and lost 2 hours of time. Called Bridget Whiteman, the supervisor, and she recommended I wait until the next morning to pick up the car. Very poor service and would not recommend.
2.0 Mediocre2017 Aug 11
Worst value and customer service everAfter making online reservations and driving across town to pick up the rental car, the rude agent said that I must have a "printed utility bill" as proof of residency. I am 65 years old with a valid drivers license. I provided the license and credit card as I always do and she said she could not rent me the vehicle without the "printed proof of residency". I rent cars almost weekly and will never use Payless again.
7.6 Good2017 Jun 21
Great customer serviceCar was not clean with sticky residue on buttons and wheel.
Rated #6
Enterprise
7.7 Good (21 reviews)
1 location in Jackson-Evers Intl Airport
Enterprise
Locations in Jackson-Evers Intl Airport
  • 7.8
  • 7.9
  • 7.7
  • 7.7
  • 7
Recent reviews
10.0 Excellent2021 Jan 27
The staff was awesome. Raechel but I think she used Rae was outstanding. She provided outstanding customer service.I was charged a lot of fees in the back end and the costs was over $100 more than quoted on Kayak
8.8 Excellent2020 Jul 29
yes
5.6 Okay2020 Jun 23
I think the rate was a bit off the limit
5.6 Okay2019 Dec 05
Rude staff.Brand new 2019 Nissan Altima, but $38/day in Jackson, MS, is absurdly overpriced.
10.0 Excellent2019 Aug 10
The staff was friendly and eager to asist.
6.0 Good2019 Jun 21
Staff at pickup and drop off were friendly and quickThe car was reeking of cigarette smell which did not go away even at the time of return.
6.0 Good2018 Sep 11
I didnt like the face that it was still kind of high but it is suppose to be a cheap website but it was just as high as the company itself. When i use to go threw you all it was much cheaper. But things has change.
2.0 Mediocre2017 Mar 06
NothingI got the reservation for a pickup at a location. I got there, waited 90 minutes, no one shows up..... only to be told I had to go inside the airport and pick up the vehicle there. I get there, and of course, there's a line of people there.... just decided to cancel my reservation..... so my experience was POOR
10.0 Excellent2017 Feb 05
Everything went well.Easy access to rental car
2.0 Mediocre2017 Jan 22
Sad that I had a bad experienceI usually love enterprise, but I found the people behind the counter rude and uncaring. And, a car that was $13/day on line turned out to be $40/ day with the only explanation being "taxes"
Rated #7
Hertz
7.3 Good (28 reviews)
1 location in Jackson-Evers Intl Airport
Hertz
Locations in Jackson-Evers Intl Airport
  • 8.2
  • 7.6
  • 6.9
  • 7.2
  • 7.2
Recent reviews
8.0 Excellent2022 May 04
Easy pickup and drop off
2.0 Mediocre2022 Apr 02
I arrived at 9am for car pickup. Line was 30+ people long due to major understaffing. Took at least 45 minutes to get up to the counter. Then was told that it would be a longer wait as they didn’t have cars ready to go again due to major understaffing of people preparing vehicles for rental. It was at least another 45 minutes to wait for a vehicle. The timeframe I lost should have been subtracted from my cost! Please make an adjustment for this and credit me money back. Thank you for your attention to this matter.
7.9 Good2021 Jul 30
Wanted a Van
5.2 Okay2019 Aug 13
The associate at the Jackson Hertz was very unhelpful and discourteous. I reserved a mid-size SUV and on the reservation it said, “Jeep Cherokee, Ford Escape, Toyota Rav-4, or similar model.” However, the associate would not let me rent a Jeep Cherokee without paying for an upgrade.
8.0 Excellent2019 Aug 03
It was fine.The car not smelling like cigarettes Would have been great. I think smokers can’t read signs on windshields.
8.4 Excellent2019 Feb 25
nice clean car, easy to pickup and easy to returnmy flight was delayed and I arrived about 4 hours later than expected. When I got there, they were out of cars for myself and two others. They had to go and retrieve them (not sure from where). The staff was great and kept us informed and apologized for the delay.
2.0 Mediocre2018 Jul 15
TerribleNothingEverything . I didn’t even get my car
2.0 Mediocre2017 Nov 01
Pretty much a nightmare experience from the first minuteLocation was convenient to the airportI got the run-around for more than 1 hour and ultimately we had to call corporate to get a car issued. The car I ultimately got was not the car I had reserved and was not very comfortable (a very basic Toyota RAV 4 instead of a Chrysler 200). I had lost my drivers license and my state issued a paper license to be used with an older expired license and the clerk at the counter refused to accept it even though it was a state-issued license. Manager also refused, even when told that the Hertz agreement only states that the driver must present a valid license (which I did). He told my husband that if we read the internal documents from Hertz (how in the world would anyone have access to this stuff?) we'd see that paper licenses were not acceptable. 2 calls to corporate only confirmed what we knew--a paper license issued by the state was indeed valid. 90 long minutes later, a car was ultimately issued. We have never had such poor customer service from a rental car company.
10.0 Excellent2017 Aug 31
very profesional and car was clean and well equipeverything was great no complain
10.0 Excellent2017 Jul 27
Everything as stated.Everything was just as stated.Everything was as stated.
Rated #8
Budget
6.2 Good (22 reviews)
1 location in Jackson-Evers Intl Airport
Budget
Locations in Jackson-Evers Intl Airport
  • 6.1
  • 6.2
  • 6.6
  • 6.4
  • 6.1
Recent reviews
2.0 Mediocre2022 Mar 27
I had a reservation for 9pm pickup. My flight arrived at 9:30pm and there was no one at the Budget counter. I was stranded at the airport with my 91-year old father. Thank goodness for Uber!
10.0 Excellent2021 Jun 23
Everything was great!! The staff was really nice and the process of pick up and drop up worked well for my schedule. Thanks Budget!!
10.0 Excellent2021 Feb 02
No check-in outdoors. Would have made rental experience 5-star! Still overall, great experience.
3.6 Mediocre2019 Dec 14
Staff in Jackson never answered the phone. We were getting in at 11:15PM and it said the booth closed at 11. Call all day to confirm and no one picked up. When we returned the car, we were charged double the price of what we rented it for. Horrible experience.
6.8 Good2018 Jun 18
Smoking smell in the car. Pick up and drop off was easy.
7.6 Good2018 Apr 29
Speedy drop offAuto glass needed better cleaning
8.8 Excellent2017 May 04
Associate was unprofessional and flirtyI liked the efficiency of service, the car was ready. It was a great experience. The rental process was hindered by the overly flirty associate.The associate was unprofessional. He asked me where I was going, where I worked, make comments about my appearance. When I asked him what was his purpose, he stated it was apart of his job. I came to get a car, not to be harassed at the counter by a hormonal college student. He thought my irritation was funny. He and the female associate next to him. It was not.
2.0 Mediocre2017 Apr 25
I was not satisfied with the Insurance offer'sThe car was clean, good on gas, pick up and drop off was good.The car was too small, the agents didn't explain the Insurance well. I paid for insurance and locked the key in the trunk and I had to pay another $60. That could have been avoided if that was explained when I picked the car up. Thanks. DEBORAH CHUKKA
4.8 Okay2017 Feb 07
The lady in Mobile that exchanged the car was nice.The car engine warning light came on and the radio screen went black about two hours into our trip. We were on a long trip from Jackson, MS to St. Augustine, FL. So we spent an hour locating and trading out the car for another one in Mobile. The lady at the counter was nice. But, there was no additional time added to our contract so we had to rush to Florida so that we wouldn't have an additional charge.
Easirent
1 location in Jackson-Evers Intl Airport
Easirent
Locations in Jackson-Evers Intl Airport
Recent reviews
National
1 location in Jackson-Evers Intl Airport
National
Locations in Jackson-Evers Intl Airport
Recent reviews
Sunnycars
1 location in Jackson-Evers Intl Airport
Sunnycars
Locations in Jackson-Evers Intl Airport
Recent reviews
177 travelers who rented a car in Jackson-Evers Intl Airport gave the car agency they used an average rating of 7.2

Car rental locations at Jackson-Evers Intl Airport

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