|Top route||Melbourne to Sydney Kingsford Smith|
|Top airport||Sydney Kingsford Smith|
Jetstar changed my flight plan, adding hours to my original time then every flight I took was delayed
A330 instead of A320 Cramped up on a 5hr flight. Rest ok
the flight was delayed both ways to and from auckland
The captain and crew were very good at keeping passengers up to date with flight progress and arrival.
Delays are not pleasant
The seats on the plane were quite close and cramped but for short travel and if you're looking at saving it's ok.
Flying domestically in Oz now has got worse and worse. It is shameful how pathetic it is on Jetstar: no inclusions whatsoever, not even a magazine anymore. They don't take contactless payments so I couldn't even purchase snacks. So no tea or coffee even. Seat pitch, legroom, etc, omg., dont get me started. Seat in front is practically in your face.There is no eye or verbal contact by ground staff or any of the stewardesses. They make it known how insectile the pax are. Horrible Horrible Horrible.
Plane was delayed. No update from crew while waiting to board. Flight was good and made up time.
Every single one of my flight were delayed. On top of that when I asked for water I didn’t get it the first time. I had to ask for it multiple of time.
People were able to leave their masks off during the flight. A passenger in row 2 was using his phone on take off and landing - this was ignored by the crew who were in eyeshot.
Boarding on time and no delays once on the plane
The flight was delayed by more than four hours. We had to be at the airport 4 hours before the flight because of road closures for US Secretary of State. We arrived and got to our Sydney hotel after 1am.
Why is it so hard for Jetstar to get boarding a plane correct? In this current environment why have everyone on the plane early to just sit on the plane while they work out where their boarding system went wrong resorting to using a hand held counter to check numbers on the plane Having everyone on the plane for longer than necessary is very annoying then when arriving at the destination it takes 1/2 for ground crew handling baggage to get the bags out again this creates issues with keeping people in confined spaces longer than necessary
No entertainment at all and any food or drinks had to be ordered and paid for...crew was ok as they looked more worried about Covid rules and restrictions instead of the well being of myself as a passenger...
They experienced problems with the opening of the front door when we flew into Adelaide
Pros: All fine
Cons: I would have liked to be able to move to the empty rows
Pros: Nice cabin crew, nice boarding, ontime departure, clean aircraft.
Cons: Check-in agent at bag drop counter was a sour puss.
Pros: On time
Cons: They don’t offer refunds only vouchers. That robbery for anyone traveling internationally, they cannot use a voucher in a year
Cons: Keep it up
Pros: Price was right. On time.
Pros: We arrived safely and on time.
Cons: The pricing seems low when purchasing the ticket, but we were charged $45/bag for our carryon bags that could easily have fit in the overhead bins (and on a separate flight with another airline that is what we did). Seems like a money grab to charge for the carryon if it weighs more than 7g or whatever small amount. Just take that cost into account when booking your flight.
Pros: Seat was excellent.
Cons: Nothing. Point A to Point B. Get me there on time and in one piece
Cons: Long lines for bag drop
Pros: No super comfortable seat but yes great crew.
Pros: Not much
Cons: Remote stand boarding
Pros: Both good
Cons: Having to pay for baggage & food for such a long flight
Pros: Great crew and seats were very comfortable
Cons: The person sitting next to me was extra nervous which was a little un nerving
On board Jetstar flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Jetstar assistance team will most likely ask you to pay extra for checked luggage.
Jetstar offers direct flights to 37 cities in 11 different countries. Sydney, Melbourne, and Auckland are the most popular cities covered by Jetstar.
Jetstar concentrates most of its flight operations in Sydney.
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