Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Car rental companies that offer shuttle or pick-up services from Killeen Fort Hood Regional airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, and Thrifty.
One location in Killeen Fort Hood Regional Airport
One location in Killeen Fort Hood Regional Airport
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Reviews
2.0 Poor
Apr 2021
Cons:
Waited hour and a half to be told they couldn’t rent us the vehicle due to mechanical issue. Shouldn’t this have been checked upon previous return?4.4 Mediocre
Jun 2019
Cons:
Prepaid 5 days in advance and did not receive the car class reserved. Reserved full sized truck and received a compact suv. Customer service was poor. Waited 15 minutes at counter for employee to return.9.6 Wonderful
Apr 2017
Pros:
I liked that when I landed in Killeen, Texas I was able to take care of all the paperwork and get my car keys right next to the luggage pick up site while I waited for my bags. The car was well maintained and the price i was charged was reasonable. Dropping it off did not really present any hassle either.10.0 Wonderful
Oct 2021
1.9 Poor
Aug 2021
One location in Killeen Fort Hood Regional Airport
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10.0 Wonderful
Oct 2022
2.0 Poor
May 2021
Pros:
The staff was not helpful. They did not have the vehicle or a similar one available for my reservation. The clerk stated she wasn't sure about the seating capacity for the vehicle she tried to pawn off. I told her I must have seating for 7 as was reserved. We walked around the parking lot and she showed me that the vehicle I wanted was on a doughnut and they couldn't get it fixed until they had 5 flats to fix. I drove an hour to pick up this car. She offered a 12 passenger van that looked like a church bus or a Highlander with seating for 5. Neither was acceptable. She didn't care that I had already driven an hour to get the reserved vehicle. She stated they called and left a message, but the number they used was not the number on my confirmation and I never received it. She made no attempt to make the situation better or offer a remedy other than a car that was too small or a tank.Cons:
The agent at the Killeen Airport was not courteous or helpful in any way. When I got upset, she seemed to think it was funny.4.0 Mediocre
Apr 2021
Pros:
Car was fine when I finally got itCons:
I booked 4 different reservations and was not able to receive a rental until 3 days after I made my first booking. I showed up after my flight landed and was told my reservation was canceled because they had no vehicles. How was I able to reserve one (4 different times) only to show up and not be able to get a car? Made my business trip start off extremely inconveniently.7.2 Good
Dec 2019
Pros:
Car was clean and up to standard.Cons:
Customer service representative was too busy to give individual care. When she tried she gave policy information but not personalized care. Due to this I hesitate using or recommending Budget to my family or my company and friends.9.6 Wonderful
Aug 2019
Pros:
The Staff was very helpful, easy to get along with and friendly.Cons:
everything was fine, stay the course.8.0 Very good
Jun 2019
Pros:
Staff was friendly, got there at 8:00am, car had not been cleaned from previous rental l, was told their wasn’t any evening shift, to clean the cars?One location in Killeen Fort Hood Regional Airport
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8.0 Very good
Apr 2021
Cons:
Don’t rent out cars with cracked windshields.2.0 Poor
Feb 2021
Pros:
Due to extreme weather conditions in TX The flight was cancelled. I had to cancelled the reservation. I had to make about 10 call to cancel. I was not giving an answer for the cancellation. Poor service at best.Cons:
Handle customers.9.6 Wonderful
Jul 2020
Cons:
Bigger vehicle9.2 Wonderful
Jan 2020
Pros:
Staff was excellent and explained pick up and drop off so that I had no problems with eitherCons:
It doesn't say which car you are getting and mune was like driving a gocart. Very rough and very low to ground. I ahouldve swiyched it out with something else equivalent.2.0 Poor
Dec 2019
Pros:
Nothing.Cons:
Staff very unhelpful. Had a reservation for over a month and upon arrival at airport they had no cars available and was told it could be 30 minutes or 4 hours before they might have a car and it may not be the size I had reserved. Staff could not have cared less about customer service.One location in Killeen Fort Hood Regional Airport
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10.0 Wonderful
Sep 2018
Pros:
Great customer service! The employees were very friendly and helpful8.0 Very good
May 2017
Cons:
The only thing with the drop off was i was unclear about who and where i should drop off the vehicle. There wasn't an Alamo in Killeen TX airport. So i had to call to see what agency I was supposed to use.2.0 Poor
Dec 2016
Pros:
15 hr plus delay due to weather website shows counter close's at 1030pm local, we arrived at 1015pm and no one was there thus costing me $150 usd for a taxi to round Rock. If I was the manager I'd fire those people as there were 4 other groups in my situation.thanks for nothing alamo!1.9 Poor
Oct 2021
One location in Killeen Fort Hood Regional Airport
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Reviews
1.9 Poor
Jun 2021
8.0 Very good
May 2021
Pros:
Lagina, at the Avis counter was awesome.Cons:
Had a little difficult time locating the car. Wish there was an attendant outside to assist.2.0 Poor
Apr 2021
Pros:
NothingCons:
My reservation was not fulfilled when I showed up after my flight landed. I was able to book a car even though the company knew they had none to rent out.2.0 Poor
Jun 2019
Cons:
Reservation was not honored, no cars available.2.0 Poor
Sep 2017
Pros:
NothingCons:
Said had cars online but when I called none available7.2 Good
Jul 2016
Pros:
They had the car ready. Employees were very nice.Cons:
Somewhat dirty. Didn't like all of the extra fees/taxes they charged. $40 more than what I was quoted.One location in Killeen Fort Hood Regional Airport
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Reviews
6.0 Okay
Apr 2021
Pros:
The Mazda XS-30 was very comfortable with good gas mileageCons:
I reserved a mid size SUV and the car I received was actually a small crossover.9.6 Wonderful
Feb 2017
Pros:
It was a quick in and out, both picking up and dropping off. The person I dealt with was very pleasant.Cons:
The instructions on the documentation on how to complete the transaction when dropping off the car were inaccurate. It talked about a drop box, but there was none. It did not mention whether to leave the keys in the car or not.10.0 Wonderful
Oct 2016
Pros:
I loved how easy it was to rent a car no trouble at all. The car was perfect and very nice. The car ran smooth and no trouble at all.2.0 Poor
Nov 2015
Cons:
Same as above2.0 Poor
Sep 2022
2.0 Poor
Jul 2021
Pros:
Nothing to like. Gave my prepaid car away and charged same for smaller size. Front desk rep was not helpful and was acting like"so what".Cons:
Nothing to like. Gave my prepaid car away and charged same for smaller size. Front desk rep was not helpful and was acting like"so what". I believe they may have over charged me. My car was prepaid, flight was delayed, called Dollar and no answers, arrived after they closed and was told by Priceline that Dollar would honor my rental if I went back at 8 AM. Wrong and Im out $70 in taxi fees.One location in Killeen Fort Hood Regional Airport
One location in Killeen Fort Hood Regional Airport
One location in Killeen Fort Hood Regional Airport
One location in Killeen Fort Hood Regional Airport
Most popular car type | Mini |
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