Car rental at Lubbock Airport

Car rental at Lubbock Airport

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Lubbock, TX, United States - Lubbock
20 May — 27 May
Same drop-off
Lubbock, TX, United States - Lubbock
Fri 20.05
Noon
Fri 27.05
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Lubbock Airport (LBB)

Lubbock Airport car rental reviews and directory

Rated #1
National
Best rated
8.6 Excellent (8 reviews)
1 location in Lubbock Airport
National
Locations in Lubbock Airport
  • 8.4
  • 9
  • 9
  • 8
  • 8.7
Recent reviews
8.0 Excellent2021 Mar 14
No Cars to rent
8.8 Excellent2019 Apr 07
Needed a child booster seat and the location did not have one. Other rental companies would not let me rent theirs so we were out of luck.
Rated #2
Alamo
8.5 Excellent (19 reviews)
1 location in Lubbock Airport
Alamo
Locations in Lubbock Airport
  • 8.9
  • 8.8
  • 8.5
  • 8.2
  • 8.1
Recent reviews
10.0 Excellent2018 Mar 16
Great service at AlamoThe entire experience. Easy to work with. Very good customer service and communication.
6.8 Good2017 Jul 23
Drop off confusing. No one to ck you in or tell you what to do.
9.6 Excellent2017 Jul 20
Nice new carNo one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.
6.0 Good2017 May 28
Small airportReturn vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.
4.0 Okay2017 May 22
There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.
10.0 Excellent2017 Jan 17
Very easy, great service!The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
10.0 Excellent2016 Dec 23
Great!Turning in the car was just as quick and easy. Great customer service!
6.4 Good2015 Dec 14
The car was nice and the CSR was pleasant.The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
Rated #3
Hertz
7.6 Good (13 reviews)
1 location in Lubbock Airport
Hertz
Locations in Lubbock Airport
  • 8.1
  • 7.5
  • 7.8
  • 7.2
  • 7.2
Recent reviews
2.0 Mediocre2017 Apr 16
Refusal because of a debit card!They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.
10.0 Excellent2017 Apr 04
The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.Everything went smoothly.
5.6 Okay2017 Mar 11
Didn't get what I asked for...There was no line at the window.Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.
10.0 Excellent2017 Feb 02
Good RentalWell performing car, pickup and drop off were easy. Good on gas
9.2 Excellent2016 Nov 02
Great, Friendly ServiceVery helpful personnel. Location was very convenient. Fast, easy processing time.
4.8 Okay2016 Sep 18
POSThe car made it across the state with me in one piece. The drop off was quick and painless and not a half mile walk up or down a hill.I USUALLY get the car in the ad or in this case KAYAK, which would have been a Nissan Versa, which I am familiar with. I think, because this was a one way rental, they gave me their POS car that they wanted to get rid of. The seat was so high my line of vision was just below the top of the windshield and I hit my head several times getting in and out of the car. It was not comfortable, it was loud on the highway and there was no cruise control (which I anticipated, but hoped there would be). When I asked for the Versa, before finding all this other out, I was told I would have to upgrade, there were no Versas available. I wish I had. Due to time restraints I couldn't go back after getting in the car and change it.
Rated #4
Enterprise
7.4 Good (13 reviews)
1 location in Lubbock Airport
Enterprise
Locations in Lubbock Airport
  • 7.2
  • 7.5
  • 7.3
  • 7.6
  • 7.5
Recent reviews
10.0 Excellent2021 Feb 23
It was a typical car rental experience I just was surprised that they didn’t take debit card.It was a good little car for a few days
10.0 Excellent2020 Oct 05
The staff was very knowledgeable in what they mnew.
8.0 Excellent2019 Jun 09
Staff at Lubbock we're very helpful and accommodating. Vehicle was good.
2.0 Mediocre2017 Aug 29
Keep up with technologyNothingEverything. Start accepting debit cards not just only credit cards
7.2 Good2017 Aug 09
Agent did not try to talk us into buying additional coverages and options for the car.Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
6.0 Good2017 Jan 05
Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
2.0 Mediocre2016 Dec 09
Car rentals should have cars on the lot for rent.Nothing about them was acceptable.They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
6.0 Good2016 Jul 30
Good gas mileage but dirtyAwesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.Filthy seats throughout. Had multiple stains and dirt in front and back.
Rated #5
Avis
7.1 Good (26 reviews)
1 location in Lubbock Airport
Avis
Locations in Lubbock Airport
  • 7
  • 7.3
  • 7.1
  • 6.9
  • 6.9
Recent reviews
10.0 Excellent2022 Jan 01
Everything was beyond helpful. We were stranded and y’all were more than accommodating to our needs. We really appreciate everything that you did.
5.9 Okay2021 Aug 23
We had a 715 AM flight. There was no one working the Avis receiving area when we dropped off the car. about 10 Avis cars were backed up at the entry, which was blocked off, so we all had to ditch our rental cars there, leave the keys in the visor, and hope they werent stolen.
10.0 Excellent2021 Jun 14
They were awesome
2.0 Mediocre2021 May 19
It was not listed that we had to have a roundtrip plane ticket to pick up the car at the airport. Thus, we never were able to pick up the car.
2.0 Mediocre2021 Mar 04
There were no cars available even though I was able to book one online. There is a big disparity between booking and actual available inventory at times via Kayak that needs attention. Please fix this. I had a similar issue last summer in Missoula, MT.
10.0 Excellent2019 Aug 13
Everything at Avis is excellent. Great service, affordable prices, and clean cars.
4.0 Okay2019 Jun 13
The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.
10.0 Excellent2019 Feb 09
The Avis staff was assume. We received updates from Premium to minivans. That was a big plus!!
2.0 Mediocre2018 May 19
Nobody thereNothingMy flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.
10.0 Excellent2017 Sep 22
Easy pickupnotjingNothing
Rated #6
Budget
6.7 Good (16 reviews)
1 location in Lubbock Airport
Budget
Locations in Lubbock Airport
  • 6.8
  • 6.6
  • 6.4
  • 7.4
  • 6.7
Recent reviews
3.9 Mediocre2021 Jul 27
Staff was inattentive and unprofessional
2.0 Mediocre2021 Jun 30
my flight was delayed for 18hr but they did not keep the car....
10.0 Excellent2020 May 13
All good
5.2 Okay2019 Jul 08
Staff was friendlyI was convinced to pay for insurance that Budget doesn't even honor. RIP off
9.2 Excellent2019 Feb 11
Very friendlyNothing
10.0 Excellent2018 Aug 20
Excellent service. Friendly and efficient personnel.I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!
8.0 Excellent2017 Oct 02
Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.
2.0 Mediocre2017 Sep 23
Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as wellThe company.
4.0 Okay2016 Dec 17
Pick up and drop off was quickThe car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota Corolla
Rated #7
Thrifty
6 Good (3 reviews)
1 location in Lubbock Airport
Thrifty
Locations in Lubbock Airport
  • 6.6
  • 5.3
  • 6
  • 6.6
  • 5.3
Recent reviews
8.8 Excellent2016 Oct 06
Adequate, could be betterBudget did a good job of getting me a car quickly and efficientlyI intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur. The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.
Easirent
1 location in Lubbock Airport
Easirent
Locations in Lubbock Airport
Recent reviews
Sunnycars
1 location in Lubbock Airport
Sunnycars
Locations in Lubbock Airport
Recent reviews
98 travelers who rented a car in Lubbock Airport gave the car agency they used an average rating of 7.5

Car rental locations at Lubbock Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Lubbock Airport

  • Having a car rental at Lubbock Airport is a great way to explore the city in a comfortable and convenient way. The city does not have an extensive public transportation system and is not known for being particularly walkable, so driving is one of the best ways to reach your destination. By booking a Lubbock Airport car rental, it will also be easy for you to drive to other cities in the surrounding region, such as Fort Worth. Plus, having your own car means that you can easily move around with your luggage.
  • There are a few different models for you to choose from for your car rental at Lubbock Airport, depending on how many people you are traveling with and what your personal preferences are. If you will be traveling with a group of friends or family members, you can always opt for a spacious full-size SUV. Those that would like to travel on a budget can always choose an economy vehicle. If you will have a substantial amount of luggage, a minivan can be useful.
  • Returning a car rental at Lubbock Airport is simple, and you can do so by bringing it back directly to the location you picked it up from. All of the companies that have branches at Lubbock Airport store their fleets directly on airport property, so it is easy to drop off your vehicle before your flight. If you need to return your car outside of standard business hours, you may be able to do so depending on the policy of your specific rental company and if they allow no-contact returns.
  • Lubbock can be a busy city due to individuals traveling there for either business or tourism, so it’s not uncommon for its roads to be congested. To help prevent yourself from getting caught in traffic, try to time your rental pick-up and return around when rush hour occurs, which is usually between 6 and 8 am and 5 and 7 pm. You will find that some roads tend to be particularly crowded, and include interstates 84, 87, and 289.
  • Book your rental car at Lubbock Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Lubbock Airport