Car rental at Madrid Barajas Airport
Search hundreds of travel sites at once for car rental deals at Madrid Barajas Airport (MAD)
Madrid, Spain - Barajas
23 May — 30 May
Same drop-off
Madrid, Spain - Barajas
Mon 23.05
Noon
Mon 30.05
Noon
Driver's age:
Search hundreds of travel sites at once for car rental deals at Madrid Barajas Airport (MAD)
Cheap car rentals in Madrid Barajas Airport
| Economy | ₪203/day |
| Compact | ₪234/day |
| Intermediate | ₪325/day |
| Mini | ₪198/day |
| Supplier choice | ₪344/day |
| Compact station wagon | ₪383/day |
| Intermediate SUV | ₪409/day |
| Compact SUV | ₪470/day |
Madrid Barajas Airport car rental reviews and directory
Budget![Budget]()
Best rated
8.3 Excellent (43 reviews)
1 location in Madrid Barajas Airport
Budget
Locations in Madrid Barajas Airport
Madrid Apt T1 & T4 Service+34 902 20 01 62
| Monday | 08:00 - 23:59 |
|---|---|
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
- 9
- 8.3
- 8.2
- 7.9
- 8.5
8.0 Excellent2021 Nov 01
Waiting line for pickup was long and slow
6.0 Good2019 Jun 28
Pick up and drop off location.They charged me fees at the counter that were not disclosed when making the reservation.
9.6 Excellent2019 May 18
pick-up took longer than necessary. Had to wait for the car
10.0 Excellent2019 Apr 10
Friendly staff., easy drop off and pick-up. No problem rental.For tourists, they could provide simple guides to traffic rules and maybe some info about the cars' basic operation by the manufacturers (a mini version of owners manual) (Not a rental agency deficiency. Just a suggestion)
8.0 Excellent2019 Mar 19
Airport pickupPickup process
10.0 Excellent2018 Oct 13
All went smoothly. It was nice being in the airport and not having to take a shuttle.
10.0 Excellent2018 Jan 11
I even got a free upgradeMy reservation was not ready when I arrived, so that they gave me an unrequested free upgrade. Great!
10.0 Excellent2018 Jan 02
Thank you.EverythingNothing
8.0 Excellent2017 Nov 25
great cruising vehicle for distance with many passengers. reliable good gas mileageno cup holders for a 7 passenger van, no console, phone caddy and no place to put anything down
8.4 Excellent2017 Oct 23
The car was great and comfortable.The GPS was very expensive.
Enterprise![Enterprise]()
8.2 Excellent (30 reviews)
1 location in Madrid Barajas Airport
Enterprise
Locations in Madrid Barajas Airport
Apto De Madrid Adolfo Suarez+34 912 75 09 95
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 8.6
- 8.4
- 8.2
- 8.2
- 7.5
2.0 Mediocre2022 Apr 25
Virtually none of the key elements of my reservation were honored when I picked up the car. Forced to upgrade to a larger vehicle at my expense, add CDW that was in my original quote - more expense - etc. instead of 693 Euro, projected costs came to over 1000 Euro. Will not make another international car rental reservation with Kayak.
10.0 Excellent2021 Oct 11
We ended up with a Volvo xc40 and it was outstanding. Really enjoyed the car. The pickup process was smooth and quick (although a few more instructions would have been nice. I only learned how to use the cruise control 2 days before turning it in). The dropoff was also easy and quick. The people were very nice. TIP...Ask for full instructions on the car before leaving the lot.
10.0 Excellent2021 Aug 03
I liked the service reps.
10.0 Excellent2021 Feb 19
Es un buen vehículo el rentadoSer más específico si es consume más combustible que los demas
6.0 Good2019 Aug 22
Staff was very friendly. Pickup was easy.Drop off was confusing and there were not employees in parking area to give keys over to. Cost quoted on Kayak was inaccurate compared to cost of rental.
9.6 Excellent2019 Jul 17
hi i order Mercedes E class and i get C class
10.0 Excellent2019 May 28
Friendly staff and very helpful. My family was late for their flight and they provided a driver to take them to another terminal. Thank you!
10.0 Excellent2018 May 17
Lara at the counter was fantastic. She explained everything clearly, reimbursed us for breakfast while we waited for our car to be transferred from another terminal, and respected our decisions with respect to the contract. I've never experienced such great customer service from a rental car agent!
8.0 Excellent2017 Jul 01
GoodClean great economyMuch smaller than expected for a seven passenger barely fit five people
7.2 Good2017 Jun 13
Not the car I asked forCourtesy for all staffThe car I had reserved was not available , I had ask for a small SUV and got a sedan , three kids and two adults with luggage for two weeks is hard to fit in a car ( midsize )
Hertz![Hertz]()
7.7 Good (56 reviews)
1 location in Madrid Barajas Airport
Hertz
Locations in Madrid Barajas Airport
Terminals 1 And 4+34 902 30 52 30
| Monday | 08:00 - 23:59 |
|---|---|
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
- 8
- 8
- 7.4
- 7.4
- 7.5
2.0 Mediocre2021 Dec 21
Extremely disappointed with the service. The car I got was WAY SMALLER than what me and my family needed, which almost forced us to completely change our plans as our luggage didn't fit in it. We had to figure things out on the go. The company didn't move a finger to help us finding another car, not even paying the difference. I likely won't use the service again.
5.2 Okay2020 Aug 02
Its the 2nd time that I rent a car online, and the insurance they offer on their page, its not acceptable on the day of pick up!
4.4 Okay2020 Mar 20
Yes, but the process is unnecessarily deceptive. The pricing seems favorable but than they hit you with exhorbidant insurance costs that exceed the actual rental cost. These costs are hidden until your at the counter. Lots of other add-on costs. VERY unpleasant process. I expected more from HERTZ.Address my comments above!!!!
10.0 Excellent2019 Dec 02
Reservation without prepayment. Quick unlock funds.Prosper !
10.0 Excellent2019 Dec 01
Excellent service from staff.While in Europe, the gps provided with the car didn't use the quickest routes to different destinations. I tried numerous ways to use it but the directions were always the long route. I ended up using an offline map application on my phone for the correct and quickest route. This is disappointing since I paid a total of $110 for the gps that was inaccurate.
10.0 Excellent2019 Aug 22
yes
10.0 Excellent2019 Jul 05
Work fast without any spherical issues
2.8 Mediocre2019 Jul 02
Hertz overcharged me 100 euros for fuel. I returned the rental full of fuel as I told them I would when I rented the car, but they still charged me for a full tank of diesel.
6.0 Good2018 Dec 16
Electronic invoice after rental added 5% w/ unauthorized currency exchfriendly staff, quick pick up and drop offFinal invoice was incorrect. My contract was for 331.75 Euros, not $392.23 USD. After dropping the car, they sent an electronic invoice showing that they applied a conversion rate that hiked the cost of the rental by roughly 5%. They were not authorized to convert to USD. I was not given any invoice in dollars until the electronic invoice appeared after leaving Hertz. I did not agree to any conversion rate.
10.0 Excellent2018 Nov 05
Quick and easy processThe pick up and drop off transaction very efficient.
National![National]()
10 Excellent (1 review)
1 location in Madrid Barajas Airport
National
Locations in Madrid Barajas Airport
Enterprise Rent A Car+34 912 75 09 95
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 10
- 10
- 10
- 10
- 10
10.0 Excellent2019 Mar 18
Friendly, and very helpful staff.
Firefly![Firefly]()
9.6 Excellent (2 reviews)
1 location in Madrid Barajas Airport
Firefly
Locations in Madrid Barajas Airport
Madrid Barajas Airport, T1
| Monday | 00:00 - 01:0008:00 - 23:59 |
|---|---|
| Tuesday | 08:00 - 23:5900:00 - 01:00 |
| Wednesday | 00:00 - 01:0008:00 - 23:59 |
| Thursday | 08:00 - 23:5900:00 - 01:00 |
| Friday | 08:00 - 23:5900:00 - 01:00 |
| Saturday | 00:00 - 01:0008:00 - 23:59 |
| Sunday | 00:00 - 01:0008:00 - 23:59 |
- 10
- 9
- 9
- 10
- 10
Autoclick Rent A Car![Autoclick Rent A Car]()
8.8 Excellent (1 review)
1 location in Madrid Barajas Airport
Autoclick Rent A Car
Locations in Madrid Barajas Airport
Castrobarto, 1
- 6
- 10
- 10
- 8
- 10
Avis![Avis]()
8.4 Excellent (13 reviews)
1 location in Madrid Barajas Airport
Avis
Locations in Madrid Barajas Airport
Madrid Apt T1 & T4 Service
| Monday | 08:00 - 23:59 |
|---|---|
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
- 8.9
- 8.6
- 8.3
- 8.6
- 7.8
5.6 Okay2019 Sep 23
Drop off was easyPrice I paid was much MUCH higher then what was originally agreed
9.2 Excellent2019 Sep 02
The staff attention at pick up was wonderful, and general product offered was very good.The Oil lamp indicadator came on a few hours into our trip. Had the oil checked and it was running very low so I had to spend about 28 euros fixing that.
10.0 Excellent2018 Nov 16
Good location and friendly customer service
10.0 Excellent2017 Aug 04
Excellent experience renting at Madrid airportEasy access and drop off at airport Great service, associate was very helpful and mindful of our needsNothing really
8.4 Excellent2017 Jul 21
Assassaaaaaaaaaaaaaaaasasssssssssss
10.0 Excellent2017 Jul 10
Easy and affordable!
10.0 Excellent2017 Jun 26
Car was clean and ran wellCould have been less in cost ...why is it never what they quote you?
2.0 Mediocre2016 Dec 08
AVISI purchased the rental through Kayak in advance with insurance and expecting a luxury car... When I arrived at Barcelona they claimed I sill needed their insurance, which was more expensive than the actual rental with original insurance combined. I received the car dirty. The car wifi did not work anywhere. My car window was broken in during my trip and wifi device stolen. Filed police report. They claimed even with not one but two insurances I was responsible. Original charge from Kayak was under $400. Total bill for some cheap car rental was over $1700. I saw similar reviews in other AVIS locations in Europe and was told by friends who had traveled and rented that they do these scams but didn't believe them. I would def not recommend this company and really is making Kayak look bad
OK RENT A CAR ![OK RENT A CAR]()
7.9 Good (7 reviews)
1 location in Madrid Barajas Airport
OK RENT A CAR
Locations in Madrid Barajas Airport
Madrid International Airport+34 902 360 636
- 8.2
- 8.2
- 8
- 7.4
- 8
8.0 Excellent2017 Sep 20
I was surprised to be asked for the number of miles I was going to drive and that there was a limit over which they would impose a heavy rate charge
Alamo![Alamo]()
7.6 Good (15 reviews)
1 location in Madrid Barajas Airport
Alamo
Locations in Madrid Barajas Airport
Enterprise Rent A Car+34 912 75 09 95
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 8.1
- 7.8
- 7.4
- 7.6
- 7.3
7.9 Good2021 Aug 23
Seamless pick up and return in Barajas T4. My only issue was that I had picked a manual intermediate size sedan, and ended up with an automatic medium size SUV.
10.0 Excellent2021 May 10
New, clean car. Drove very well. Attendant at the Alamo in Madrid Airport was very helpful and attentiveDrop off instructions included in the rental agreement for one source of information
10.0 Excellent2019 Sep 03
El personal fue muy amigable y la entrega del vehículo muy rápido
10.0 Excellent2019 Jun 29
Very friendly and cooperative staffThe car had a defective tyre that should have been checked before handing the car
4.4 Okay2019 Jun 13
Easy drop offThe excess in the case of an accident was up to the whole value of the car! Usually on third party websites, it is around 2000-2500 euros. We had to pay 50 euros extra per day for the CDW. I should have known there is something hidden in the price shown on your website. Last time renting with you.
2.0 Mediocre2019 May 20
They did not have car I reserved. My flight was delayed 2 hours and they did nothing to help assist in finding me a new car. I ended up having to use a different company at 2x the cost.
2.0 Mediocre2018 Oct 22
Hidden fees, very poor customer experienceWouldn't recommend.First, when arriving at the car rental location in Madrid airport, the reservation we made wasn't valid because it's a third party. They said that even though we booked an economy car (Opel corsa or similar) we couldn't get one because the reservation specified a 4 seats car. They only offered a Mini car (a very badly equipped Mitsubishi) which was much more expensive than what we had reserved (165EUR) compared to the (96EUR) we had on kayak including insurance. Next, the insurance worth 40000EUR from kayak couldn't be used. We had to choose their more expensive insurance, saying that they don't work with Allianz. Last but not least, we didn't find the way to the car rental parking area in Madrid, so we parked it in the public parking right nearby. The consultant straight up refused to come with us for 5 minutes to guide us to the rental parking lot and told us we'll be charged the value of the parking ticket at the end of the day, when they would go pick it up. Overall, a horrible customer experience. Definitely not choosing Alamo (or Enterprise, the mother company, for that matter) again.
Centauro![Centauro]()
7.6 Good (6 reviews)
1 location in Madrid Barajas Airport
Centauro
Locations in Madrid Barajas Airport
Madrid Airport+34 966 360 360
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 7.3
- 7.6
- 8
- 7
- 8
Thrifty![Thrifty]()
7.6 Good (13 reviews)
1 location in Madrid Barajas Airport
Thrifty
Locations in Madrid Barajas Airport
Terminals 1 And 4+34 913 93 72 28
| Monday | 08:00 - 23:59 |
|---|---|
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
- 8.3
- 8.1
- 7.3
- 6.7
- 7.3
10.0 Excellent2020 Feb 06
More cars available in Madrid and a drop off option in the city of Zaragoza versus at the airport. I had to pay €120 more for an available car two hours earlier.
10.0 Excellent2019 Sep 16
Great car, great staffNothing
8.0 Excellent2018 Sep 16
I rented car in spain,after explaining to customer service person that I would be doing quite a bit of driving she suggested an upgrade. I got a larger car that used diesel,a bit less expensive and better mileage.It worked out better for us,since 3 of us were traveling and all suitcases were able to fit in trunk.Happy with my rental.
2.0 Mediocre2018 Aug 27
This is a scamHi, I went to Madrid Airport to pick up my car with the price of 140 EUR and an insurance that I already paid for 55$. But when I went to the agent desk, he told me that the insurance is fake and that I have to pay almost 450 EUR for both car rent and insurance which was completely outrageous. In the end, I had to cancel my booking. Please fix this or terminate your contract with companies like Thrifty which will only bring a bad name to your reputation.
6.0 Good2017 Jul 03
Very hard sell trying to get us to take insurance, intimidatingcar was fine for our purposes & good on mileageReally hard sell trying to get us to take the insurance on the car, when we refused (we already purchased insurance) the service became surly anf unfriendly.
7.6 Good2017 Jun 26
drop off toughwhat was advertised as in terminal drop-off was actually a long walk away from the terminal 2, where our flight was leaving from
Sixt![Sixt]()
7.4 Good (20 reviews)
1 location in Madrid Barajas Airport
Sixt
Locations in Madrid Barajas Airport
Terminal 1 & 4 Llegadas+34 871 18 01 92
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 7.8
- 7.7
- 7.4
- 7.3
- 7.3
10.0 Excellent2022 Jan 10
Al perfect
10.0 Excellent2021 Nov 22
Excellent vehicle - lots of sporty space!
7.9 Good2021 Sep 25
Pick up was excellent. Our flight had been delayed but all went well. The staff in Madrid was friendly and helpful. The drop off was a little rough as they seem to have been understaffed, we had to wait quite a while to drop off the car. Fortunately we weren't running for our flight, but we observed other customers who were very nervous about catching their flights. They need to separate the pick-up and drop-off counters as many other rental companies do. The staff was friendly even under pressure.
2.0 Mediocre2021 Jun 07
They almost bring the microscopic Scientists From NASA to check all the Microspots around the vehicle... It took almost 30 min. To swipe the whole area... This is location on Madrid by Ronda de Atocha Corruption just like in Mexico
2.0 Mediocre2020 Jun 09
We were unable to travel to Spain due to the COVID issue, and tried repeatedly to contact Sixt to cancel our reservation and obtain a refund. But their customer service was not helpful, only offering a voucher good for 1 year for a future car rental in one of the European countries they operate in. If we are ever able to arrange a Europe vacation again, it is unlikely we would have an itinerary where we would be able to use that voucher. The other car rental agency we used for Ireland (same vacation trip which had to be canceled due to COVID) offered a full refund. Don't rent a car from Sixt.
2.0 Mediocre2019 Sep 19
NothingDue to error on entering the date of arrival in Madrid ( put in the flight date forgetting it was an overnight flight), they canceled my reservation. They said they did not have the van I ordered. I asked about a smaller car and they refused. Thy offered was a bigger car at TWICE $. Went to Avis.
2.0 Mediocre2019 Sep 02
Our reservation was for 4 PM, but arrived an hour earlier. We were told the car was not available.
10.0 Excellent2019 Apr 19
I did not understand the premium location charge
2.0 Mediocre2018 Jul 11
Your website is decievingYour rates displayed was for bmw x3, after i made the purshase it turned out to be x1. Plus the insurance coverage I paid with sixt was very expensive. It would have been a better idea to book directly with sixt.
10.0 Excellent2017 May 16
Staff members were fast to attend, picking up & dropping off rental.Everything was on point.
Dollar![Dollar]()
7.1 Good (9 reviews)
1 location in Madrid Barajas Airport
Dollar
Locations in Madrid Barajas Airport
Terminals 1 And 4+34 913 93 72 28
| Monday | 08:00 - 23:59 |
|---|---|
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
- 9.1
- 8.2
- 6.6
- 5.7
- 5.7
6.0 Good2020 Jan 02
They did not have the car that I reserved and we wound up in something smaller with luggage on the seat between people.
4.4 Okay2019 Dec 07
I was charged for a full tank up front and said if I returned the car full, they would take off the $75 they charged me up front. However, when I returned the car full, they said i couldn’t get a refund or credit. So I basically paid twice for gas which I very upset about.Be upfront on the costs. Like I said, I brought this upfront with the clerk that I didn’t want to prepay the gas but they said no problem, they will take off the charge if I return it full. How do I get my money back?
5.2 Okay2018 Apr 28
PROCESS STINKS600 Euro hold put on my credit card since I declined insurance, for a 1 day rental.600 Euro hold put on my credit card since I declined insurance, for a 1 day rental. Now don’t have money available for days. Can’t rent hotel room.
6.4 Good2017 Sep 17
Unfair feesPick up was easy, friendly. Car was clean and well working.I was charged 150 euros for a tiny speck in the windshield (the size of a pen point), There were no cracks, just a tiny speck. It's so small and unnoticeable that I doubt highly they are going to do anything to repair it. It seems I was being fined for not buying their insurance! (I have my own insurance coverage).
10.0 Excellent2017 Jun 06
Car was clean, a perfect size, and the price was right.Midway through the rental period a service light came on. We spent a lot of time trying to find out what to do. We took it to a dealer, called the rental office, and were told to take it to an airport to exchange. We did and we were told to ignore it. This wasted most of a day.
Goldcar Rental SP![Goldcar Rental SP]()
5.5 Okay (10 reviews)
1 location in Madrid Barajas Airport
Goldcar Rental SP
Locations in Madrid Barajas Airport
Terminal 1, Av. De La Hispanidad+34 918 34 14 00
- 7
- 5.6
- 4.6
- 6.2
- 4.2
2.0 Mediocre2019 Apr 02
They didn’t let me rent the car at the end for some reason even though I had two id’s like they required. The people at the stand is not really helpfull and they are trying to charge you full price for any reasonThe service at the stand desk. Spent nearly 2 hours to rent the car and at the end theybdidnt let me take it
2.0 Mediocre2016 Oct 13
AWFULI HAVE NOT FINALLY RENTED MY CAR DESPITE THE CHARGE THE FULL AMOUNT. WHEN I SHOWED UP ON THE COUNTER (2 HOURS BEFORE IN ORDER TO DO THE PAPERWORK AND MAKE SURE EVERYTHING WAS FINE), THEY WANTED ME TO LEAVE 1.1000 EUROS AS DEPOSIT FOR 1 DAY RENTAL, OR PAY 70 EUROS FOR AN INSURANCE THAT I DID NOT WANT TO. AS A RESULT I DECIDED NOT TO RENT THE CAR AND WHEN I ASKED FOR A REIUMBURSEMENT OF THE RENTAL THAT I JUST RESERVED FEW HOURS AGO THEY TOLD THEIR POLICY IS NOT TO REFUND ANYTHING IF YOU CANCEL THE RESERVATION WITHIN 24 HOURS PRIOR OF YOUR RENTAL... VERY DISSAPOINTED AND WONT RECOMMEND THIS CAR RENTAL TO ANYONE. VERY BAD. I AM STILL THINKING IF SCALATE THIS ISSUE TO THE SPANISH CUSTOMER SERVICE IN ORDER TO GET MY REFUND OF THE RENTAL THAT I DID NOT ACCOMPLISH BUT I WAS CHARGED FOR.
INTERRENT ![INTERRENT]()
5.3 Okay (14 reviews)
1 location in Madrid Barajas Airport
INTERRENT
Locations in Madrid Barajas Airport
Aeropuerto de Barajas Terminal 1+34 911 501 183
| Monday | |
|---|---|
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 6.1
- 6.1
- 5.1
- 4.7
- 4.4
5.6 Okay2017 Jan 09
Ugly car hidden feesWhen I bought this offer at Kayak it was after the credit card purchase where a special message appears saying extra fees may apply. Well you should better say your price will get increase over 500% due to extra fees. I ask for small economy car that's it. First catch, I was charge with full tank service. I thought ok it's nice. But when I returned the car they charge me for another managing fee. I paid over 120 full tank and when I returned the car with tank in 6/8 they refund only 30 euros. Most expensive gass ever! Then I paid for full insurance and because the car.was fully covered they.just don't care.about the car and gave me a car with bumps everywhere. Finally they took 300 euros from my credit card as deposit. In summary they own me 350 euros that I haven't received yet one week after service.
Dickmanns![Dickmanns]()
5 Okay (2 reviews)
1 location in Madrid Barajas Airport
Dickmanns
Locations in Madrid Barajas Airport
Madrid Barajas airport+34 681 100 700
- 6
- 5
- 5
- 4
- 5
8.0 Excellent2019 Jun 11
Car was pretty good as well as the price. Employees were very kind.The airport pick-up service took about 25 min to arrive
Ace![Ace]()
4.6 Okay (8 reviews)
1 location in Madrid Barajas Airport
Ace
Locations in Madrid Barajas Airport
Avenida de Aragón, 394+34 971 08 49 16
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 5.5
- 4.7
- 4.2
- 4
- 4.5
3.2 Mediocre2019 Oct 14
Probably my fault for not reading the fine print and booking a non refundable rental.I purchased insurance when I booked. When I got there they told me if I didn't purchase an additional 67 euro of insurance id need to leave a1400euro liability deposit as well as 144euro deposit for fuel which would be locked out of my account for 30 days. I don't have that kind of money and didn't want to create overdraft fees, and wasn't willing to spend the extra 67 as I was renting the car for less then a day. Long story short I realized it was better to cut my losses with the 30something euros I'd already spent and just walk away. I'd never be willing to let over 1500euro potentially provide liability for other ace customers for over a month for a days rental.
2.0 Mediocre2017 Aug 23
ACE=Goldcar in MADLong story short got charged for damage that was not there. I believe with all my heart they charged me a damage fee cause they know my american credit card will pay for it and they are right (no deductible too) Scam!!!!
6.0 Good2017 Jul 23
Pickup/dropoff dififcult, unexpected insurance costCar was clean and agent was helpful and the car was clean and well prepared.Hard to find the gold car/Rhodium office that represents Ace rental cars. There was no description of the rental office location in reservation. the agent told me that if i was going to portugal i needed to purchase additional insurance. this was not mentioned anywhere in the reservation.
2.0 Mediocre2017 Jun 05
When I got to the airport I asked for ACE and no one knew anything about it or where it was. So, I had to rent elsewhere. I am still not sure it even exists there! It is a terrible way to arrive in a country and find out my reservation was on another country ending doing a diffrent reservation with a diffrent company
3.6 Mediocre2017 May 03
They didnt tell me that the car company is "goldcar", no body know what or who is Ace company in airport. Ace company rent from another car companies cars- they never mantion that! And also they didnt tell me that i supposed to go to Gold car or something familear and they didnt answer me when i was calling. The car i ordered was talken by other customer and i paid 60 Earo extra!!! to rent another car i wasnt ask.
6.4 Good2017 Mar 26
Many hidden feesOverall the rental process was smooth and the car decent.After pre-purchasing coverage, at the counter the agent tried to pressure me into buying even more coverage and then when I declined, they placed an $1100 hold on my credit card for any possible scratches or damage. There were also several small fees that were not included in the original quote.
6.4 Good2017 Jan 14
Be very careful with this company and understand wBy far the lowest price I could find. The car was fine except for the fact that the low tire pressure light was on when I picked it up.Published rate is great but it does not include any insurance. When picking the car they tell you that you will need to pay a large sum as deposit (1,100 euros in my case) if you do not get insurance (which is offered at about the same as the basic rate, doubling the cost). Also, service is limited if you do not get it, you are on your own if you have a problem with the car outside of regular business hours. I got the deposit back after the rental but exchange rate spreads in paying for it and getting it back cost me around 50% of the rental price (still very competitive, but hey!). Ace does not exist as a brand in Spain, they operate as GoldCar. It took me 30 minutes at the airport to figure this out. Low tire pressure light was on when I picked it up. The person that gave me the car said that most likely the light had not been reset by the maintenance people, but later I confirmed that the pressure on one of the tires was really low so I had to pump it up. Not impressed...
Sunnycars![Sunnycars]()
4 locations in Madrid Barajas Airport
Sunnycars
Locations in Madrid Barajas Airport
Aeropuerto de Madrid-Barajas
Avenida de Aragon 388
Calle de Lola Flores 1
Camino Aeropuerto 1
Recent reviews
keddy by Europcar![keddy by Europcar]()
2 locations in Madrid Barajas Airport
keddy by Europcar
Locations in Madrid Barajas Airport
Barajas Airport Terminal 4+34 902 105 055
Desk In Terminal 1+34 902 105 055
Recent reviews
24 Hour Rent A Car![24 Hour Rent A Car]()
1 location in Madrid Barajas Airport
24 Hour Rent A Car
Locations in Madrid Barajas Airport
Airport Madrid Adolfo Suarez T1 Llegadas/arrivals T1 Parking
Recent reviews
Amigo Autos![Amigo Autos]()
1 location in Madrid Barajas Airport
Amigo Autos
Locations in Madrid Barajas Airport
Madrid Airport
Recent reviews
Amigos Car Rental![Amigos Car Rental]()
1 location in Madrid Barajas Airport
Amigos Car Rental
Locations in Madrid Barajas Airport
Avenida De Aragon #394
Recent reviews
Daperton![Daperton]()
1 location in Madrid Barajas Airport
Daperton
Locations in Madrid Barajas Airport
Airport Madrid Adolfo Suarez T1 Llegadas/arrivals T1 Parking+34 660 616 660
Recent reviews
FLIZZR![FLIZZR]()
1 location in Madrid Barajas Airport
FLIZZR
Locations in Madrid Barajas Airport
Avda Hispanidad Llegadas No Trucks Return-key Box Parking+34 871 180 192
Recent reviews
KeynGo![KeynGo]()
1 location in Madrid Barajas Airport
KeynGo
Locations in Madrid Barajas Airport
Avda de la Hispanidad , 28042 Madrid, Arrivals Terminal T4 RAC zone Floor -1+34 918 34 02 62
Recent reviews
King Rent a Car![King Rent a Car]()
1 location in Madrid Barajas Airport
King Rent a Car
Locations in Madrid Barajas Airport
BARAJAS AIRPORT TERMINAL 1 (NO IBERIA FLIGHTS-NO TRUCK RETURN)
Recent reviews
LeCar![LeCar]()
1 location in Madrid Barajas Airport
LeCar
Locations in Madrid Barajas Airport
Meeting point: T1 parking G T2 Technical block direction T2C+34 915 249 434
| Monday | 07:15 - 22:00 |
|---|---|
| Tuesday | 07:15 - 22:00 |
| Wednesday | 07:15 - 22:00 |
| Thursday | 07:15 - 22:00 |
| Friday | 07:15 - 22:00 |
| Saturday | 07:15 - 22:00 |
| Sunday | 07:15 - 22:00 |
Recent reviews
Nomadcar![Nomadcar]()
1 location in Madrid Barajas Airport
Nomadcar
Locations in Madrid Barajas Airport
Madrid Barajas airport+34 931 807 375
Recent reviews
OleCar![OleCar]()
1 location in Madrid Barajas Airport
OleCar
Locations in Madrid Barajas Airport
Madrid Barajas airport+34 902 039 833
Recent reviews
PEPECAR ![PEPECAR]()
1 location in Madrid Barajas Airport
PEPECAR
Locations in Madrid Barajas Airport
outside the terminal building TAKE THE SHUTTLE
Recent reviews
PEUGEOT![PEUGEOT]()
1 location in Madrid Barajas Airport
PEUGEOT
Locations in Madrid Barajas Airport
Madrid Airport
Recent reviews
Record Go![Record Go]()
1 location in Madrid Barajas Airport
Record Go
Locations in Madrid Barajas Airport
Madrid Airport
Recent reviews
Renault rent a car![Renault rent a car]()
1 location in Madrid Barajas Airport
Renault rent a car
Locations in Madrid Barajas Airport
Madrid Barajas Airport
Recent reviews
Rhodium![Rhodium]()
1 location in Madrid Barajas Airport
Rhodium
Locations in Madrid Barajas Airport
On-Airport. Terminal 1: Arrivals (Located Floor 0). Terminal 4: Floor 1 (Rentacar Area)+34 965 233 162
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
Recent reviews
Solo Rent a Car![Solo Rent a Car]()
1 location in Madrid Barajas Airport
Solo Rent a Car
Locations in Madrid Barajas Airport
Arrivals Hall, Madrid Airport+34 663 937 857
| Monday | 10:00 - 18:00 |
|---|---|
| Tuesday | 10:00 - 18:00 |
| Wednesday | 10:00 - 18:00 |
| Thursday | 10:00 - 18:00 |
| Friday | 10:00 - 18:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 10:00 - 18:00 |
Recent reviews
TravelCar![TravelCar]()
1 location in Madrid Barajas Airport
TravelCar
Locations in Madrid Barajas Airport
Carretera Circunvalación de Iberia
Recent reviews
Virtuo![Virtuo]()
1 location in Madrid Barajas Airport
Virtuo
Locations in Madrid Barajas Airport
Aeropuerto de Madrid Barajas Adolfo Suárez
Recent reviews
250 travelers who rented a car in Madrid Barajas Airport gave the car agency they used an average rating of 7.5
Car rental locations at Madrid Barajas Airport
Good to know
Top tips for renting a car at Madrid Barajas Airport
- Car hire at Madrid Barajas Airport (MAD) is a great option, allowing you the freedom to explore the city and surrounding area in your own time. You will also have the added benefit of avoiding crowded public transport with your luggage in the comfort of your own vehicle. Just around 8 miles from the capital, you can connect directly to the city centre from the airport by a variety of routes such as the M50 or M40 ring roads. If you are leaving from Terminal 4, you can connect directly to the north south M12 motorway, which is perhaps the easiest and most direct. Journey times take around 30min.
- Make sure to check the fuel policy with your car hire at Madrid Barajas Airport as you may need to refill before returning your vehicle. You can find 2 Repsol petrol stations on the airport grounds, one that serves Terminal 1, 2 and 3, and another which services Terminal 4. You can find them both on approaching the terminals and they are open 24h for your convenience. There is also a Campsa petrol station opposite Terminal 1, which can be accessed after leaving the M14 slip road. Alternatively, if you are arriving from the east, there is a Galp station on Camino Cuartel, which you can find on exiting the M11 on Calle Ariadna.
- The city of Madrid is highly congested and the surrounding road networks deal with a large volume of traffic in general. There are several hours that constitute rush hours from 08:00-10:00 and from 17:00-19:00; however, you will also find another busy period in the afternoon between 13:00-15:00 so make sure to always give yourself plenty of time for your return journey. You may find leaving the city towards the airport after 19:00 is the least congested option if this works for your connection.
- Take advantage of the many services available in Madrid Airport near to the car hire facilities. Terminal 4 has multiple shops and many refreshment outlets, shower, and nap facilities in the Air Rooms, and a kids’ play zone for families. You can also find tourist and information points on all floors of the terminal.
- 25% of our users found rental cars at Madrid Barajas Airport for ₪157 or less
- Book your rental car at Madrid Barajas Airport at least 1 day before your trip in order to get a below-average price