Recent reviews
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5.6
Pros: Drop off was easy
Cons: Price I paid was much MUCH higher then what was originally agreed
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9.2
Pros: The staff attention at pick up was wonderful, and general product offered was very good.
Cons: The Oil lamp indicadator came on a few hours into our trip. Had the oil checked and it was running very low so I had to spend about 28 euros fixing that.
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10.0
Pros: Good location and friendly customer service
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10.0
Excellent experience renting at Madrid airport
Pros: Easy access and drop off at airport Great service, associate was very helpful and mindful of our needs
Cons: Nothing really
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8.4
Cons: Assassaaaaaaaaaaaaaaaasasssssssssss
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10.0
Pros: Easy and affordable!
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10.0
Pros: Car was clean and ran well
Cons: Could have been less in cost ...why is it never what they quote you?
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2.0
AVIS
Cons: I purchased the rental through Kayak in advance with insurance and expecting a luxury car... When I arrived at Barcelona they claimed I sill needed their insurance, which was more expensive than the actual rental with original insurance combined. I received the car dirty. The car wifi did not work anywhere. My car window was broken in during my trip and wifi device stolen. Filed police report. They claimed even with not one but two insurances I was responsible. Original charge from Kayak was under $400. Total bill for some cheap car rental was over $1700. I saw similar reviews in other AVIS locations in Europe and was told by friends who had traveled and rented that they do these scams but didn't believe them. I would def not recommend this company and really is making Kayak look bad
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9.2
Pros: The staff attention at pick up was wonderful, and general product offered was very good.
Cons: The Oil lamp indicadator came on a few hours into our trip. Had the oil checked and it was running very low so I had to spend about 28 euros fixing that.
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10.0
Pros: Good location and friendly customer service
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10.0
Excellent experience renting at Madrid airport
Pros: Easy access and drop off at airport Great service, associate was very helpful and mindful of our needs
Cons: Nothing really
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10.0
Pros: Easy and affordable!
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10.0
Pros: Car was clean and ran well
Cons: Could have been less in cost ...why is it never what they quote you?
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5.6
Pros: Drop off was easy
Cons: Price I paid was much MUCH higher then what was originally agreed
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2.0
AVIS
Cons: I purchased the rental through Kayak in advance with insurance and expecting a luxury car... When I arrived at Barcelona they claimed I sill needed their insurance, which was more expensive than the actual rental with original insurance combined. I received the car dirty. The car wifi did not work anywhere. My car window was broken in during my trip and wifi device stolen. Filed police report. They claimed even with not one but two insurances I was responsible. Original charge from Kayak was under $400. Total bill for some cheap car rental was over $1700. I saw similar reviews in other AVIS locations in Europe and was told by friends who had traveled and rented that they do these scams but didn't believe them. I would def not recommend this company and really is making Kayak look bad
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