Car rental at Missoula Johnson-Bell Field Airport

Car rental at Missoula Johnson-Bell Field Airport

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Missoula, MT, United States - Johnson-Bell Field
27 Jan — 3 Feb
Same drop-off
Missoula, MT, United States - Johnson-Bell Field
Thu 27.01
Noon
Thu 03.02
Noon
Driver's age:

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Missoula Johnson-Bell Field Airport car rental reviews and directory

Rated #1
Dollar
Best rated
8.8 Excellent (36 reviews)
1 location in Missoula Johnson-Bell Field Airport
Dollar
Locations in Missoula Johnson-Bell Field Airport
  • 8.9
  • 8.8
  • 8.8
  • 8.9
  • 8.3
Recent reviews
10.0 Excellent2020 Dec 29
When I initially called it sounded like they weren't going to be able to provide a large 4 WD vehicle. They said to call 72 hours out, and when I did, the second person said no problem! And got us one! Thanks....
10.0 Excellent2020 Oct 20
So fast and easy for pick up and drop off! The vehicle, Mazda cx-9 was great!!Things were terrific!!
9.2 Excellent2020 Jul 19
Great peoplePrices are high for the vehicle
10.0 Excellent2019 Oct 08
This was the easiest rental car experience of my life. Great service from "Jason". I phoned from the airport and he picked me up in a snowstorm. Had the car running to keep it warm for me. The entire process was seamless; drop off was excellent as well. Thank you!The location of the rental place was about 8 minutes from the airport. In a perfect world, it would be AT the airport, but given how small Missoula is, and how quickly the shuttle process worked, it was a pretty minimal issue.
10.0 Excellent2019 Sep 25
Staff was friendly, helpful, and fast with service.Nothing, really. Short of being located at the airport, I can't think of a thing to improve.
10.0 Excellent2019 Aug 19
Staff is always friendly. Ease of drop off and pickup. Parking available (can leave my car on site).
8.0 Excellent2019 Jul 17
Friendly Staff but has no airport LocationAirport pickup area, newer cars.
10.0 Excellent2019 Jun 26
Staff was awesome! Very friendly and very helpfulnothing really
10.0 Excellent2019 Jan 21
It was a very friendly, clean, helpful and great experience!!!Nothing
6.0 Good2018 Nov 27
Rentals Cannot Leave the StateFriendly people. Once you dive into the rental agreement, everything is there.My issue is more with Kayak than it is with Dollar. Kayak Suggested Dollar using my criteria. I wanted unlimited miles, that wasnt on the agreement when I got to the counter. I wanted a rental that can leave the state....not here at this Dollar you cant. By the time I showed up at the counter, we had lost any benefit of early reservation (during a holiday weekend) and 5-10% price reduction of the competitors due to advance payment. We were forced to find another alternative with kids in tow, calling rental companies an hour before some of them close. Most rentals in Missoula charge airport fees even if they are not near the airport. There are only one or two that do not. Pretty frustrating.
Rated #2
Alamo
8.2 Excellent (47 reviews)
1 location in Missoula Johnson-Bell Field Airport
Alamo
Locations in Missoula Johnson-Bell Field Airport
  • 8.5
  • 8.5
  • 8.2
  • 8.1
  • 7.8
Recent reviews
10.0 Excellent2021 Sep 18
our check in could not have been more efficient and friendly than in Missoula, MT
10.0 Excellent2021 Sep 18
When our flight arrived, the car rental counters were all busy and agents assisted travelers regardless of who the rental company was. This really expedited things. The SUV that we had reserved was there for us. When we got to it, we discovered that it only had 1/2 tank of fuel and it had not been cleaned. I returned to the desk where they quickly changed us to an upgraded SUV at no additional charge. The situation cold not have been handled any better. We were very pleased with our experience with Alamo and the rental desk at the Missoula airport.
1.9 Horrible2021 Aug 07
Had to wait an hour because the car wasn't ready even though we had a reservation. Lines were unorganized and people were butting in line. When we finally got the car and left, we had received a call to come back because the paperwork was wrong. Finally got it straightened out. Did receive a discount at the end of the trip. That was appreciated.
10.0 Excellent2020 May 26
Drop off was easy and staff was helpful.
10.0 Excellent2019 Oct 21
Car was ready and both agents for pick up and drop off were very helpful.
10.0 Excellent2019 Oct 06
Truthfully, nothing.
2.0 Mediocre2019 Sep 22
Friendly staff but no car availableHaving a car available would have been nice. I ended up renting from Hertz
4.8 Okay2019 Aug 22
Car was fineExtremely expensive. One person working the counter is unacceptable. Waited 30 min or more. That is way to long. The rate was 3x any other Alamo. Will use another agency next time.
2.0 Mediocre2019 Aug 08
Nothing, I had a confirmation for pick up and then I get there and they did not have any cars available and would not have for days.Alamo did nothing to help I just got stuck at the airport at 10PM with not ride
9.6 Excellent2019 Jul 24
The staff were very helpful and efficient. Car was great.
Rated #3
Thrifty
9.7 Excellent (15 reviews)
1 location in Missoula Johnson-Bell Field Airport
Thrifty
Locations in Missoula Johnson-Bell Field Airport
  • 9.7
  • 9.8
  • 9.7
  • 9.8
  • 8.7
Recent reviews
8.0 Excellent2022 Jan 02
The windshield whipper blades were in need of replacing and it snowed the majority of the time that we had the car. It made for a very scary situation.
10.0 Excellent2021 Sep 19
Pick up and drop off were fast and efficient; make sure to include your flight info so they know when you are arriving.
10.0 Excellent2021 Sep 14
The service and vehicle were great. However, the price was so high that on future trips we will strongly consider driving our own vehical.
10.0 Excellent2021 Sep 13
Quick pick-up. Easy drop-off. The vehicle was a clean, quality SUV. The only issue, which I forgot to report upon drop-off, was the door lock button in the door did not work, had to use the key fob to lock the vehicle.
10.0 Excellent2021 Aug 30
Friendly and a nice car
10.0 Excellent2021 Jun 15
Nothing! It was wonderful. The car was brand new, seated 7 and drove great. The customer service was fast and friendly too.
10.0 Excellent2021 May 19
Staff was friendly, vehicle was modern and well maintained.
10.0 Excellent2019 Apr 19
VERY HELPFUL STAFF WHEN PICKING UP AND DROPPING OFFNOTHING
10.0 Excellent2018 Feb 21
NiceCounter service was quick and efficient, car was clean and low-mileage, drop-off was a snap.Price for a one day rental was higher than larger markets, but Missoula is a small town with less competitive market, so not unexpected.
Rated #4
Enterprise
8.7 Excellent (14 reviews)
1 location in Missoula Johnson-Bell Field Airport
Enterprise
Locations in Missoula Johnson-Bell Field Airport
  • 8.7
  • 8.5
  • 9
  • 9.1
  • 8.4
Recent reviews
10.0 Excellent2021 Jul 12
Super convenient and helpful!
8.0 Excellent2021 Jul 02
I did not get an emailed receipt.
8.0 Excellent2021 Feb 22
Overall, one of the better car rental experiences. Missoula Mt and Everett Wa did us right.The car was a little smaller than anticipated, but worked out okay!
10.0 Excellent2016 Oct 25
Missoula MTNice clean vehicle. Easy to rent and return.We asked for a mid size sedan and got a full size SUV. We were hoping for something with better gas milage.
10.0 Excellent2016 Oct 17
Ease of rentalVery quick and easy at rental desk with an unexpected upgrade.
10.0 Excellent2016 Sep 18
Very satisfied with Enterprise!Great price and friendly, professional service; clean, well maintained car.Nothing
Rated #5
National
8.3 Excellent (11 reviews)
1 location in Missoula Johnson-Bell Field Airport
National
Locations in Missoula Johnson-Bell Field Airport
  • 8.5
  • 8.5
  • 8.3
  • 8.1
  • 8.1
Recent reviews
7.2 Good2020 Aug 09
Pick up and drop off were smooth. The car was nice and comfortable on the inside.The car they gave me had a leaky front driver's side tire that I had to stop and fill up 4 or 5 times during my trip. That was an annoyance.
10.0 Excellent2019 Aug 04
Very helpful and friendly.
10.0 Excellent2019 Jul 07
The first car we got we noticed the bumper was slightly shifted to a side, not wanting to worry if it may fall off during our trip we let the person at the desk know, without any question he provided us with a new car and we were able to start our vacation without a delay. The car was in great con
2.0 Mediocre2018 Oct 18
Didn't have the car I requested.Went to pick up the premium SUV I had reserved and they said they didn't have it but told me I could go stand in another line for another car company and that they would help me. The only thing this other company had was a smaller SUV. My family of 5 on a vacation did not want to have to be stuffed in a small SUV. Both companies acted nonchalant and told me that was the only thing they had....That is not right! It came out in our conversation that we were to head North that night, and someone said that National might have one at Columbia Falls. We had to ask if they would call and check on it! We had to drive 2 hours in a small SUV and go to the airport in Columbia Falls to pick up the SUV. NOT GOOD COSTUMER SERVICE!!!
9.6 Excellent2017 Sep 11
Fast and FriendlySince we were arriving very late at night I understand that working in a customer service position can be difficult, the agent that check us out the vehicle was quick and courteous dispite the time of night. The vehicle was very clean and ready for us to leave with.Due to the small nature of the airport the rental car lot is small and when you are trying to back a pickup truck out and not hit the other cars it can be a little difficult, same is true with returning vehicles.
8.0 Excellent2017 Jul 26
Generally goodPick up was smooth in Missoula. They didn't mind that I dropped the car at the wrong San Francisco location.The San Francisco location off third street is confusing to find. There was a pre-existing chip in the wind screen (at least it was logged).
5.2 Okay2016 Aug 12
issues with incorrect billing required repeated phone calls to both the rental desk in Missoula and National customer service to resolve. Do NOT use the key drop off.
Rated #6
Hertz
8.1 Excellent (27 reviews)
1 location in Missoula Johnson-Bell Field Airport
Hertz
Locations in Missoula Johnson-Bell Field Airport
  • 8.1
  • 8.3
  • 8.2
  • 8.5
  • 7.6
Recent reviews
10.0 Excellent2021 Jul 02
First person was a bit snooty...like I should know all about car rentals (which I use once a year on vacation.) All other staff were exceptionally friendly & helpful. (first car had a dead battery. They immediately got me another car.)All was good
10.0 Excellent2021 Apr 07
Staff was very friendly and helpful.Not a fan of Nissans.
8.4 Excellent2020 Sep 09
price was not clear and much higher than anticipated with extra fees and charges
6.8 Good2020 Aug 26
Car was not properly cleaned since the last use. Very surprising in this time of COVID
9.2 Excellent2019 Aug 09
Friendly staff
10.0 Excellent2019 Jul 31
The staff was friendly and understanding. Very informative to our questions.Everything was fantastic. I can’t think of anything that they could improve on.
10.0 Excellent2019 Jul 08
Yes. Yes.
10.0 Excellent2019 Jul 05
Great staff and easy to use
8.0 Excellent2017 Sep 13
I was lead to believe i rented a car with unlimited miles, however, I was charged for 200 miles when i returned the car. Only 100 miles/day included????
2.0 Mediocre2017 Jun 07
Nothing to reportTurned in car and not provided with receipt as the car was "not in the system."
Rated #7
Avis
8 Excellent (20 reviews)
1 location in Missoula Johnson-Bell Field Airport
Avis
Locations in Missoula Johnson-Bell Field Airport
  • 8.5
  • 8.3
  • 8.1
  • 8.4
  • 7.2
Recent reviews
2.0 Mediocre2021 Nov 23
When they say 78.00, they really mean 300.00
1.9 Horrible2021 Oct 04
Avoid this place. They didn’t have the car we had reservations for and gave us an upgraded car, we no other options. The lady was very rude and mean.
1.9 Horrible2021 Sep 14
The agent refused to honor the reservation I made for a midsize car and I was forced to pay extra for their only available suv. Additionally, their suv had stains on the seats and the interior smelled bad.
1.9 Horrible2021 Jul 21
We had a confirmed reservation and arrived in Missoula to be told they had no cars. Give that we needed the car in the morning to get to Bozeman and there were no cabs available in Missoula we were put in quite a challenging situation. The Avis team member was unfriendly and boldly stated that not only was there no car, he had no idea how the reservation got through and certainly it shouldn’t have been allowed for a different drop off destination. Have had several tough times with Avis so will not bother with them in the future.
10.0 Excellent2021 Jun 01
We dealt with a team member called Ty. He was SUPER professional and very affable/personable. 10/10 would promote him :)Overall car cleanliness.
8.8 Excellent2020 May 18
The staff was very pleasant and helpful. Everything was in order when I arrived to pick up the vehicle.Really, it was one of the easiest transactions with renting a vehicle.
10.0 Excellent2018 Aug 27
Best rental experience ever!More that low price compared to everything available with all other rental companies. Easy to pick up and easier to self drop off.Nothing.
10.0 Excellent2017 Dec 16
Nothing
8.0 Excellent2017 Aug 11
ease of drop off
9.6 Excellent2017 Jul 15
Size of car fit our needs perfectly. Sara was very nice and efficient when we picked up the car.We expected a Subaru four wheel drive due to roads we knew we would be on during our trip but overall the car worked well for our needs.
Rated #8
Budget
6.9 Good (9 reviews)
1 location in Missoula Johnson-Bell Field Airport
Budget
Locations in Missoula Johnson-Bell Field Airport
  • 6.8
  • 7.3
  • 7.1
  • 6.4
  • 7.1
Recent reviews
10.0 Excellent2020 Aug 27
Fast, friendly service.Nothing!
10.0 Excellent2020 Jun 06
the price was greatstaff at Billings airport
2.0 Mediocre2018 Sep 05
THE CAR WASN'T READYThe car wasn't ready. I waited over 90 mins and the lady at the counter was rude and wouldn't give me an estimated time, so I left. My brother picked up a car later that night at 2am and they said that my car still wasn't available.
2.0 Mediocre2017 Dec 03
They dont accept debit cards on or off the airport in Portland Oregon.
4.0 Okay2017 Aug 13
Very poor customer servicenot muchThe desk clerk in Missoula MT did not want to take the car back as had been pre-arranged and paid for. She said personnel in Denver had mad a mistake on the numbers and since that was a different fleet she couldn't deal with i & we could not leave the car there.. I told her that was not my problem, that was Budget's problem. She said she would have her supervisor handle it but I was never contacted by her supervisor. I left the car I'm Missoula as agreed
9.6 Excellent2016 Aug 28
Good rentalNice vehicle, enough space for 4 people and a lot of luggage. Fairly easy pick up but no one was in the parking lot when the vehicle was dropped off. Smaller airport so that might make sense. Staff was friendly and the vehicle was very clean.Information on filling the vehicle up with gas - there was a $7.99 fill up fee but the gas was cheaper per gallon if filled by Budget. I was told that it would not make sense to fill the vehicle if it had less than 1/4 of a tank but when you take into account the fill up fee, you would have to use over 26 gallons of gas before it would be worth having Budget fill it up. The vehicle I had does not hold 26 gallons of gas even if it is empty.
Easirent
1 location in Missoula Johnson-Bell Field Airport
Easirent
Locations in Missoula Johnson-Bell Field Airport
Recent reviews
Sunnycars
1 location in Missoula Johnson-Bell Field Airport
Sunnycars
Locations in Missoula Johnson-Bell Field Airport
Recent reviews
179 travelers who rented a car in Missoula Johnson-Bell Field Airport gave the car agency they used an average rating of 8.4

Car rental locations at Missoula Johnson-Bell Field Airport

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Mini

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  • Book your rental car at Missoula Johnson-Bell Field Airport at least 1 day before your trip in order to get a below-average price

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