10.0 Excellent2020 Dec 29
When I initially called it sounded like they weren't going to be able to provide a large 4 WD vehicle. They said to call 72 hours out, and when I did, the second person said no problem! And got us one! Thanks....
10.0 Excellent2020 Oct 20
So fast and easy for pick up and drop off! The vehicle, Mazda cx-9 was great!!Things were terrific!!
9.2 Excellent2020 Jul 19
Great peoplePrices are high for the vehicle
10.0 Excellent2019 Oct 08
This was the easiest rental car experience of my life. Great service from "Jason". I phoned from the airport and he picked me up in a snowstorm. Had the car running to keep it warm for me. The entire process was seamless; drop off was excellent as well. Thank you!The location of the rental place was about 8 minutes from the airport. In a perfect world, it would be AT the airport, but given how small Missoula is, and how quickly the shuttle process worked, it was a pretty minimal issue.
10.0 Excellent2019 Sep 25
Staff was friendly, helpful, and fast with service.Nothing, really. Short of being located at the airport, I can't think of a thing to improve.
10.0 Excellent2019 Aug 19
Staff is always friendly. Ease of drop off and pickup. Parking available (can leave my car on site).
8.0 Excellent2019 Jul 17
Friendly Staff but has no airport LocationAirport pickup area, newer cars.
10.0 Excellent2019 Jun 26
Staff was awesome! Very friendly and very helpfulnothing really
10.0 Excellent2019 Jan 21
It was a very friendly, clean, helpful and great experience!!!Nothing
6.0 Good2018 Nov 27
Rentals Cannot Leave the StateFriendly people. Once you dive into the rental agreement, everything is there.My issue is more with Kayak than it is with Dollar. Kayak Suggested Dollar using my criteria. I wanted unlimited miles, that wasnt on the agreement when I got to the counter. I wanted a rental that can leave the state....not here at this Dollar you cant. By the time I showed up at the counter, we had lost any benefit of early reservation (during a holiday weekend) and 5-10% price reduction of the competitors due to advance payment. We were forced to find another alternative with kids in tow, calling rental companies an hour before some of them close. Most rentals in Missoula charge airport fees even if they are not near the airport. There are only one or two that do not. Pretty frustrating.