Seattle car rentals

Cons: N/A

Cons: Dropp off got a little delayed do to lack of communication

Cons: When looking for airport pickup, only show cars available at the airport

Cons: all good, no complaints

Cons: The car I reserved wasn't available. I hear this is a typical... So for $200+ we got a car that day instead of returning another day.

Cons: The person at the counter telling me that all damages to the car will be charged to my credit card and the insurance I purchased on line is not good

Cons: The insurance cost made up 2/3rds of the rental!

Cons: The agent tried to upsell another auto and quoted daily rates rather the the price for the rental period. Thus, it appear like a good deal for a few dollars...later, when the total cost is presented...all the charges are increased...including the taxes and fees.

Cons: Didn't like the fact that parking around Seattle was ridiculous, but that's not the rental company's fault.haha

Cons: The check in counter was understaffed and the wait was longer than I would have liked (25+ minutes).

Cons: Dollar representatives at the counter are on the rude side when you decline insurance, and advise you will fill up with gas. I've rented from them 3 times in the last month and I always have to ask them to repeat themselves, due to mumbling and talking quietly. On one return I was told there was damage to the car - I inspected it with the return agent who then I said I did not have damage and walked off. A month later I got a bill in the mail - communication is poor and not real friendly.

Cons: After a two hour delayed flight I got to the SeaTac Dollar counter at a quarter to ten and they did not have the class of car I reserved, at all. They bumped me up to the next size and made me pay the difference which was considerably more than I had budgeted. The clerk spoke decent English but had such a thick accent it was frustrating trying to get anywhere close to understanding what he was explaining about the company policies. I also could not get an answer as to why I signed up and was billed for the collision insurance when I made my reservation but had no confirmation email or record through them. This was my first rental and I had a few other follow up questions, so as not to incur any other costs. The clerk rushed over the details and made gestures at the small print on the paperwork and made me feel like an idiot. I will never give my business to Dollar again.

Cons: Paid more than the quote i was given when i reserved on KAYAK. We had a slow leak in a tire from a big thorn. Called & told we were responsible for repair. Took to Subaru dealership. Tire couldn't be repaired, had to replace. Spent over $250. Talked to office upon return - told we would hear from them about submitting claim for some reimbursement for brand new tire. We've heard nothing in a week & were charged fully for vehicle.

Cons: Rental rates for Seattle at this time of year are very high compared to other cities.

Cons: Nothing excellent experience

Cons: The long wait in line. The line was short (only a couple folks in front of me), but each person took a long time at the counter (myself included)

Cons: Though there were 3 agents servicing the check-in line, it took a while to get through to the front of the line.

Cons: The car was very small, we selected standard size suv and got a tiny vehicle. We ended up paying almost $200 more than our reservation cost. The agent would not work with us. We will never use Thrifty ever again!

Cons: Asked to add 4 hours, that changed my rate from $55 to $240. Told me to sign for the additional $190 without even mentioning it, said I was signing for for more hours. Counter personnel unable to change it back. Told me to have them change it at the check out gate. That led to a big backup and supervisor being called over the radio. Gate personnel got frustrated and told me to just go and they would email me a new contract. Almost missed the wedding because of the hour it took to check out. Multiple people frustrated at the counter. Attempted to charge $10/gallon for fuel

Cons: Some hidden fees made the total cost more expensive upon drop off (about $65 more). We were not told of some of the fees at SeaTac.

Cons: - Only one guy doing the car returns while two other people stood back against the wall and one was walking around not appearing to do anything

Cons: Understaffed at pickup counter, long wait for service

Cons: I was not clearly advised on the gas refill policy. I had asked very clearly if I fill up the tank the extra charge for gas would only be to top off the tank. I was NOT advised to bring the car back on empty...Thank you for the 43.00 charge on a 61 dollar car rental

Cons: The reservation expired because the time it took to get from the airport to the counter was unavoidably extended. The counter agent told us the reservation expired and then told us we should have arrived to the counter on time and then tried to up-sell us a larger and more expensive car. We moved on to the Alamo counter and were very happy with the service and price we received. I would not use Kayak or E-Z Rent-A-Car again.

Cons: We picked up the car around 9:00 pm, and the car was parked in a dark area of the garage. I did a walk around inspection and the car looked great, with a few minor scratches. I did not think to check the interior. The interior was clean, but the front seats were really stained and there was a burn mark from a cigarette on the driver's seat. We were also missing a floor mat on the passenger side. But, the worst part was the awful cigarette smoke smell. It was so bad that we often drove with the windows open. My rating reflects the smell; and I will always check the interior before driving away!

Cons: Gas was $6 a gallon upon return, which is standard for rentals, but still terrible. The pick up process was not streamlined, a lot of "give this person this paper", which they didn't need. The companies have computers, use them.

Cons: The first car they gave me clearly had mechanical problems. Also, the attendant did not check the physical condition of the exterior of the car with me. When I came in to return the poorly functioning car for another, I asked for my discount rate (via Kayak) and the woman at the counter said the computer automatically changes it to the full rate when exchanging a vehicle. I insisted on my original rate since the car was performing badly, and I waited around for another 20 minutes while they tried to override the function in the system. I did get a decent car eventually, but it smelled like cigarette smoke. I probably won't risk using them again.

Cons: It was some what dirty when I picked it up

Cons: Another bait and switch. Charge was 40 more than quote

Cons: Not showing what I'd actually be paying... Excessive insurance and fees...

Cons: Did not get the car that I thought I was getting when I booked the rental.

Cons: Employee at counter will try to sell you all kinds of insurance -- know your stuff before going in. They will actively manipulate you with negative statements about your insurance. They will not use price points but continually try to upgrade you or sell you things you don't need. It was NOT an easy pick up.

Cons: They didn't have any cars and were basically trying to hide that information from all of us. Eventually they walked me over to the Thrifty counter and implied that they would give me a car at the same rate. Hot that did not happen. Extremely unprofessional and so frustrating.

Cons: all the hidden charges..It ended up costing $300 instead of the quoted $143!!

Cons: Guys booked out excellent price but no cars for three hours. They blamed it on kayak/priceline

Cons: The man at the counter there tried 3 times to get me to pay a much higher price than the online reservation I had. Finally after waiting around and letting him wait on other customers he honored the online price.

Cons: Agent at counter said that my reservation was too new and wouldn't hit their system for a few hours. Said they didn't have my car but offered some other options. Unfortunately they were twice the price of what I booked. I found a much better deal at another company.

Cons: SUMMARY: All bad: KAYAK, CarRentals.com, Payless and Fox Just before leaving on my trip, I reserved a last minute car rental, and received a confirmation from CarRentals.com, the site that KAYAK referred me to for the reservation. CarRentals.com emailed me a confirmation code with correct dates, times, price and car details. On arriving in the Seattle airport car rental facility, I went to the Payless counter to pick up the vehicle and was told that the did not have a car for me. I informed them that I had a confirmation code but was told that CarRentals.com does not know how many cars the Payless location has available so the confirmation is worthless. Payless then referred me to Fox, who did have a car, but whose rental policies ended up having a ton of hidden fees, so it was not a good deal in the end. I advise against using KAYAK, because they referred me to CarRentals.com. I highly advise against using CarRentals.com because they not only confirmed a reservation that was incorrect, but also apparently signed me up AND CHARGED MY CARD for travel insurance that I did not want/need - it's possible that I accidentally left a box checked, but I did not have to fill out any additional information for the insurance, so it must have been in the fine print somewhere - and since I did not even get the car (or get charged for it), the insurance should have been cancelled too, because there was nothing to insure.

Cons: I didn't like the fact that you did not tell me about the deposit. So I had to use a different card to begin with. When I brought the car back we were able to put it on the card I wanted it on, but I had to wait a day to get my money back from the card I used to begin with.

Cons: We waited at least 1 hour to pickup the car. I had to change an appointment because they took so long, and so did several other people in line. There were 2 employees working, and 3 empty computer terminals that could have been used, even though reservations specify when rentals will be picked up. The company knew there would be that many people. Once I completed paperwork I wasn't given any instruction on where to go to find the car, so I had to prompt the employee to tell me what to do. Then I had to ask another employee where I could find the keys to the car. Next time I'll happily pay more to avoid such a pickup mess.

Cons: When asked, "So this is a bait & switch tactic? Fox never intended to honor the reservation we made online?" the desk clerks flatly admitted this is how Fox does business. There was no opportunity to adjust the pick-up/drop off time, (noon was only option) of our "reservation" made through your /fox web site. Fox promptly cancels any reservation that is not completed "on time" forcing the customer to accept the "best available alternative" which in our case was more than double the original quoted price. We did not rent a car from Fox & we never will!

Cons: I was talked into upgrading because of the weather but ended up paying double the amount of what I originally made the reservation for. And the upgraded car really wasnt needed after all. Would have been fine with my original choice.

Cons: Pickup was chaotic. All extra costs will add up and the rental car wasn't worth the money that we paid. Employees will try to sell all extra services, which are useless.

Cons: They did not have any cars to rent.

Cons: pick up took much much longer and was less professional than other rental car companies I’ve used in the past. The car was more beat up than other rental car companies I’ve used in the past (missing gas cap, scratches and dents on bumpers, crooked license plate, etc).

Cons: They could have actually had the car I reserved.

Cons: It took half an hour of standing in line to get to the front. I was asked information I had already given when making my reservation. It seems that the process was redundant and could have been streamlined to save time.

Cons: Cars being available

Cons: I wanted to drop of the car near my hotel near my hotel in San Francisco (Westin on Union Square). The car was booked via internet (Kayak) and the airport in San Francisco was the designated drop off point. Despite several phone calls I could not get clear indication if I could drop the car off near the hotel. When I arrived in the hotel I noticed the next morning a Hertz office in the hotel and after enquiry could leave the car near the hotel without additional charges. I had to pay the hotel $ 60 for overnight charges which I would avoided if I would have been getting the advise I needed earlier.

Cons: When I arrived at the "SeaTac" Airport Rental Car building, I was told that my reservation was not at that facility but one further away. They took care of me but it took a lot of work and hassle. I will never, I repeat, never rent through Kayak again.

Cons: I rented a vehicle for one week at $350.00 to be picked up at the airport when I got there the price was $950.00 to be picked up at another location. I will not trust your website again.

Cons: I never got vehicle. Location was closed and then drove to airport that had none available

Cons: The Hertz location at BFI in Seattle does not provide cars to rent, nor are they open on the hours posted. Pick-up scheduled for 8am. Nobody at the location until 8:50am. Then told there was not a car available to rent. Then told if I wanted to rent a car (After being told there were no cars available), it would cost much more than the reserved price. Asked for manager and was told there wasn't a manager. The location was a complete disaster. Will likely rent elsewhere before choosing Hertz again. Do not rent from Hertz at BFI in Seattle.

Cons: Hertz confirmed a reservation for a closed location. Didn'the find out about the closure until I tried to arrange a pick up from our hotel and couldn'the get ahold of the location. When I went to the Hertz site to confirm the location number I found out it was closed. Called Hertz and they rebooted the reservation for more money, refused to honor the first Reservation. Finally cancalled with Hertz. Enterprise rental went great.

Cons: Hertz location was closed even though it was supposed to be a 24 location. Had to take a 75 dollar taxi to another location, where they wouldn't help us. Oh they were willing to rent us a car, for $200 more. What a joke. No help at all. Told us we were out of luck. We went to another car rental and got a car.

Cons: The pickup location was closed and it took 2hrs on the phone with customer service to get a car. The car that was obtained was dirty, had bald tires and was eventually exchanged in Portland which took another two hours.

Cons: Please see my email feedback regarding inaccurate prices, poor customer service and an overall poor experience. I will do my best to never rent from Hertz again.

Cons: I searched for cars at Seattle-Tacoma airport, when I rented the car it said seatac , but when I took the airport shuttle to hertz the rental was for another hertz. It was 5 am, I had three young kids with me so taking a taxi to the correct hertz wasn't an option. I had to pay much more. There are a ton of sites to rent cars, if your site can't accurately do the job I won't use it again

Cons: Info on office door showed it was open to 7 but it closed at 6!

Cons: car was not clean

Cons: The car was awful to drive, uncomfortable seat, awkward steering wheel positioning, the auxiliary audio input didn't work, it doesn't have cruise control, the steering was loose and not very responsive; I know it was a compact car but I've driven other compact/economy cars that were so much better than this one. The pick up was fine, good customer service and I was in and out fairly quickly. The drop off not so much, the customer service person was not friendly, I handed her the keys and she looked at me like "what are you still doing here"? Then she asked me if I wanted a receipt and I said "Yes please". She didn't speak another word to me and then typed up the receipt and handed it to me, no eye contact, no words. The receipt was for around $83 which was the estimated total cost when I reserved the car so that was nice. But then the next day I got another charge for $24.01 with no explanation, no e-mail, no phone call, no nothing. What was this charge for?! The car had more gas in it when I dropped it off than it did when I picked it up. The car was clean, I even picked up some trash that was in it before I picked it up. There was no damage, I returned it hours earlier than I needed to. This was a terrible experience and I will never use Alamo again.

Cons: returning the car after office hour is a hassle. No instruction was given.

Cons: Nothing - it was great!

Cons: The car was good value, but not very comfortable

Cons: The website said the car would fit 4 bags but this was not the case. Luckily we had family also meeting us or it would have been very awkward.

Cons: Dropping off at Bellingham Airport was frustrating and strange. No one told me there would be no one there to drop the car off to. I arrived at the airport and followed the signs to rental car return which led past a parking lot poorly marked and with no attendant. No signs told me what to do with the car. No signs at the airport indicated a car rental office of any kind. Call local Budget office, no answer. Called national Budget office. They could not find any record I had rented a car from them even though I drove it from Seattle to Bellingham, and I gave them all my numbers from the rental contract. After more than ten minutes with the national office they finally found some instructions for me to drop off the key and contract at the Budget booth by baggage claim. Went to where the first sign for baggage claim was and all the doors were locked. Walked further along and found a second sign for baggage claim, found the Budget booth. No one there, sign said go to Avis. Went to Avis booth. No one there. Sign on box said write down mileage date time and space number where I parked the car. Returned to parking lot to get mileage and space number. Walked back to Avis booth hidden in baggage claim, dropped off the keys and contract in box. To top it off some people had put their contracts in the key slot instead of the contract slot so the key slot was so full of contracts I had to jam the keys in several times to get them to go down the slot. A little forewarning and or better signage would have been nice.

Cons: The car needed alignment

Cons: A $23 booking turns into $142. Many line items that don't make sense. Simple addition of all line items is less than the total.

Cons: What is there not to like? Saving money is always good.

Cons: "Premium" didn't seem to be an actual category when I arrived to pick up my rental. I was asked how many were in my group and then offered a camaro. When I asked for a four door sedan I was told a charger was expected within 2 hours. I chose an SUV which was okay but not what I reserved. The description of a premium car was a Chrysler 300 or similar when I booked. It was clear this was not an option when I arrived.

Cons: Picking up the care took close to an hour because the line was long and there were not enough people on staff to move through it quickly. I also tried calling the drop off location a few times to see if a slight extension was acceptable, but no one ever answered the phone.

Cons: It cost me $ 50 to take a cab to Seattle and go an hour out of my way. I will never use this service again I had only 2 days to spend with my grandkids. Horrible to be given the wrong info especially when I. Allied ahead to make sure the 5th street location was at the airport. I was told at Sea Tac I could not get a car there it would be $100 per day and only a convertable or truck would be available. Very upsetting .

Cons: I showed up at 5:10 at the downtown Seattle rental office, which I didn't realize closed at 5:00. The door was locked and the clerk shook his head "no". I called Avis to see if we could instead pick up a car at the airport. They said, yes, but the price was now almost double what they quoted. I said I would then prefer to pick up the car the next morning when the downtown office opened. The representative said there would no longer be a car at that location. I cancelled the reservation.

Cons: I was unable to get the vehicle with Avis. When I submitted the search on your site, I entered SeaTac in the search criteria before selecting Avis. However, the Avis location where my reservation was ended up being in downtown Seattle. I was left with no vehicle for my family and luggage at the airport and had to make a last minute purchase with Hertz instead. I ended up paying nearly twice as much as my original reservation and left the airport hours later, since it was last minute and Avis and most other vendors were out of cars.

Cons: Car could have been pulled up and ready since it was scheduled for a particular time. It was not.

Cons: Nothing in particular

Cons: Poor customer service and support. Overcharged by double the original quote

Cons: Off site dropoff for airport but that is not the fault of National.

Cons: The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.

Cons: It was a little confusing to get to the garage where the cars were located.

Cons: Rental was one of the lowest I could find, but still was over $100/day for 2 days.

Cons: I was charged extra $122 in taxes and fees even though my rental agreement with Eurocar said "due at the counter 0" Dropped off car 20 days ago and still didn't get my deposit as well as 1 day refund as I returned the car earlier