Guest reviews
Overall rating
7.9
Good
Based on 770 reviews
Cleanliness
8.3
Comfort
8.2
Pick-up/Drop-off
7.6
Value for money
7.6
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Pros
"Staff was friendly and attentive."
(in 1294 reviews)
"Pickup was quick and easy."
(in 125 reviews)
"Thanks for the great service!"
(in 880 reviews)
Cons
"Terrible value and poor customer service."
(in 189 reviews)
"Actually have a car available."
(in 1258 reviews)
"It was a horrible experience."
(in 167 reviews)
Recent reviews
Traveler rating
216
67
63
28
61
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car was clean
staff was friendly
great car
pick up and drop
great service
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6.8
Pros: Quick and easy pick up / drop off. No hidden fees or surprises.
Cons: Our rental had never been clean (ever). For a 2020 model with 15k miles on it, the vehicle's interior wasn't only filthy, it was starting to have significant wear and tear. Being in Covid times, I'd expect a little more attention to cleanliness, if at all. The floors of the vehicle were especially filthy, therefore it's evident this car hasn't been cleaned, ever. Crumbs, used tissue, plastic wrappers. Disgusting. Ironically, we returned the car cleaner than we received it by just wiping down the dash and steering wheel with wipes.
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2.0
Pros: Nothing
Cons: We showed up having a rental car booked in advance and Sixt told us they had no cars and they were canceling our reservation. Because of this I had to book a different rental and it cost $170 per day for the rental car vs the $50 per day I had booked with sixt. Criminal!!!
review from
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4.8
Pros: Van ran well.
Cons: Not the car I reserved. Not clean with 3 used water bottles, dirty cup holders and a miscellaneous chalky type ball that was left in the car. There is no one at the entrance to take the return. Upon entering the pick up area to inform them that no one was at the return, they told me to go back to the return where there was someone cooking his drugs on his tin foil and subsequently shooting up in broad daylight at the entrance to the returns.
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10.0
Pros: Great car, Apple car play was spotty at times. Good value.
review from
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8.4
Pros: Pickup line long with only one agent.
Cons: Easier pickup, more automatic
review from
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4.0
Pros: The car was very clean.
Cons: With everything that is going on in capital hill right now, I did not want to have to go back to capital hill to return the vehicle. I explained this to Sixt and asked if I could please return the car at the end of the rental at the airport instead (20 min away) and they would not let me do this without charging me $67 for the “change in drop off location”. The funny thing is that the staff at that Sixt location were telling me how no one was renting there since the hotel was closed so they kept having to drive cars over to the airport location. I was extremely disappointed that the company was concerned more about charging more fees than the safety and comfort of their customers. I am never going to rent from Sixt again after this bad experience.
review from
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7.6
Cons: We rented a minivan but when we got there, they only had SUV’s. They offered us a large SUV which worked out. The car had not been cleaned on the inside and there were dried food splashes all over the middle bucket seat. We also received varying answer regarding early return of the car. On the other hand, it was more economical than a lot of other rental companies.
review from
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4.8
Pros: Staff was friendly with pick up, but they informed me the car I had ordered was unavailable and so was given an alternative which was smaller, which made travelling difficult.
Cons: Staff needs to communicate better with customers and the central call center has GOT to communicate better with the local branches.
review from
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9.2
Pros: The drop off was very easy, no issues picking up or dropping off.
Cons: Not really their fault, but the car smelled like pot. I didn't need to smell that my whole trip, considering folks aren't supposed to be smoking in the cars.
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10.0
Pros: Extremely friendly and helpful staff. Clean and nice vehicles.
Cons: This was beyond their control, but the night before, they had most of their inventory vandalized. They were able to make a suitable substitution for us.
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9.2
Cons: Could have notified me prior to showing up about the updated hours of operation. I had a pick up time booked for 10pm but due to COVID the facility closed at 9pm and nothing I had referenced the new times. Therefore, when I went to pick up my rental I was unable to do so and I had to rent another vehicle from a different company that was actually open at the time.
review from
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6.4
Pros: The staff was very friendly. The car was clean and comfortable
Cons: We chose a VW because it's the only rental place we saw one but still ended up with a Subaru. The location was very difficult to find, even with Google map. We were almost overcharged for double insurance because the outside insurance we bought on Kayak didn't appear on our agreement with Sixt.
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Where can I find Sixt car rentals in Seattle?
Top tips for renting a car from Sixt in Seattle
- 25% of our users found rental cars from Sixt in Seattle for ₪173 or less
- Economy rental cars from Sixt in Seattle are around 42% cheaper than other car types, on average