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10.0
Pickup and drop off was very easy. Front Desk staff was friendly. I would use them again! Rented a 7 passenger Chevy Traverse... very nice.Reviewed 2023 Apr 19
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6.0
Car had significant damage upon pickup. They initially did not want to note this on the paperwork until I asked multiple times.Reviewed 2022 Dec 24
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4.0
Did not have the model that I reserved. Had no similar or better. Would not change pick-up to earlier time. Provided sub compact for short term (1 day of original 8 day) so we could get to our destination and "swap out" for our original model. Unable to find "reserved" size vehicle at final destination for original cost. Alamo "800" staff could not help. Not the start to our trip that we expected.Reviewed 2022 Jan 01
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10.0
Nissan Versa was not a great car. Idled poorly and wiper blades were worn out. Pickup and drop off were quick and easy!Reviewed 2021 Nov 16
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4.0
Rental location in Seattle was confusing to get to. Once we figure out where to go they almost gave us a car with expired tags. Check in process was very long. Second car they gave us was never inspected or walked through with us. The car play function with is what we needed would constantly go off and on (tried multiple phone cables, phone projection/Bluetooth separately with no success) which made it extremely difficult to use for our West Coast drive from Seattle to San Francisco.Reviewed 2021 Oct 25
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1.9
Someone left underwear in the back seat, the drop off was closed, it was a nightmare retiring the carReviewed 2021 Sep 28
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10.0
Convenient pickup. Friendly staff.Reviewed 2021 Aug 14
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2.0
Cons:I have forgotten my notebook in the rental car. Within1 hour of return I went back to rental location and car was rented back. The lady at the counter noted down car, descritipn and my phone number. It has been more than 10 days no one called back. I tried to call back but no response. There is no lost/found mechanism. Even though there is no monetary value to anyone of my notebook; it was important to me. Rental car company needs to have better mechanismReviewed 2021 May 25
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10.0
Pros:Staff was friendly and helpful. Car delivered as advertised. Easy drop off.Cons:Better instructions on how to find the entrance to the garage when dropping car off.Reviewed 2020 Dec 03
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5.6
Pros:Staff were friendly, efficient, and helpful.Cons:After we got on the road I realized that the tires were extremely worn. We were hydroplaning on the rainy freeway and it was quite scary. The car smelled like cigarettes and there was trash from the previous user in the center console.Reviewed 2020 Oct 18
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8.8
Pros:Friendly helpful staffCons:The location was hard to find as the signs both at the garage and the lobby unitReviewed 2020 Sep 29
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8.0
Pros:The car was sweet.Cons:When I was picking up the car they tried to up sell me 3 times. Then they offered me a soccer mom minivan and wanted to charge me $70 more. I finally just had to say I want to car I had rented to I could get out of there.Reviewed 2020 Jul 13
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