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2.0
The car did not match reservation request. Needed not electric car and we’re up charged.Reviewed 2023 Sep 27
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2.0
I couldn't rent a carReviewed 2023 Sep 25
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4.0
Unfortunately Hertz overbooked and it was a nightmare getting a rental it took over 2 hours for us to be given a car.Reviewed 2023 Sep 24
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2.0
they maxed out my credit card double charging me, told me if I put $1500 on my debit card I could rent a car FOR ONE DAY I will always warn people about HertzReviewed 2023 Sep 24
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2.0
I showed up 5 min early and they didn't have a vehicle for me and wouldn't have one until 5 hours after my scheduled pickup. The only thing they said I could do was cancel and when I said that's what would have to happen I was still charged and am now having to wait for a refund. This lack of accountability and responsibility on their part caused me to miss an entire trip, and financial stress. Actual worst car rental experience, I would rather use Turo even if they are more expensive.Reviewed 2023 Sep 20
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10.0
It’s was very streamlined and easy and they didn’t push tons of add ons in me which was refreshingReviewed 2023 Sep 17
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2.0
I got pulled over for speeding 67 in a work zone and they gave me a 235 dollar fine for not having no tabs on the front of the car the representative at Hertz left it up to me to take care of the problem why is up to me to take the time to care of this I will never rent a car from Hertz againReviewed 2023 Sep 13
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2.0
Could not find my reservation and charged me more than.was listed on Kayak.Reviewed 2023 Sep 11
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2.0
Car broke down. Had to take an uber from airport to the location.Reviewed 2023 Sep 09
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2.0
There was no cars available per my reservation and when I finally found one later in the day it was a electric car and dead and they had me drive me to another Hertz location because it would not make it anywhere elseReviewed 2023 Sep 07
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4.0
They definitely needed a lot more people for check in. Took close to an hour. Also, I paid for the additional driver and they ended up doing the calculations in a way that they charged tax on the entire vehicle cost and additional driver instead of just the additional driver (since I had already paid the other costs). So my tax was like $7 higher than it should have been. Its not a lot of money, but it is the principle.Reviewed 2023 Aug 31
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2.0
My experience was terrible. Despite making a reservation with Hertz in March, they didn't have the car I reserved and made no attempt to find me an alternative. They cancelled my reservation and did not give me a refund. I will not be renting with Hertz again.Reviewed 2023 Aug 26
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