Guest reviews
Overall rating
6.9
Good
Based on 514 reviews
Cleanliness
7.1
Comfort
7.1
Pick-up/Drop-off
6.6
Value for money
6.8
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Pros
"Customer service was timely and pleasant"
(in 182 reviews)
"Car was clean cosmetically"
(in 1903 reviews)
"Staff was friendly at pickup."
(in 630 reviews)
Cons
"The car smelled like smoke"
(in 169 reviews)
"Will never rent there again."
(in 229 reviews)
"Have cars available if booked"
(in 2293 reviews)
Recent reviews
Traveler rating
101
55
68
33
67
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
pick up and drop
friendly staff
car was great
long line
car smelled
great car
great price
great value
waited a few minutes
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10.0
Pros: Perfect
Cons: Perfect
review from
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9.6
Pros: Pick up and drop off staff were excellent!
review from
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10.0
Pros: very friendly, courteous staff who did not give a hard sell for extras. Pleasant. Easy return.
review from
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9.2
Pros: Simple process
Cons: Getting the vehicle I originally rent.
review from
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10.0
Pros: Very Professional
Cons: Everything was great.
review from
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10.0
Pros: The staff who helped me was very helpful. She was friendly and pleasant to talk to.
Cons: N/a
review from
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6.0
Cons: Rental agent extremely rude. Terrible attitude
review from
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2.4
Pros: Not a thing.
Cons: A rental car location at an international airport that is only open between 10am and 6pm... Just let that sink in and then extrapolate to all of the other areas this company could fail, because they do indeed fail in all of the other areas. It is actually impossible to reach anyone at the counter of this location, even if you do call during their limited business hours. Try calling that location and entering the option for lost and found and you'll be taken to some scam line while entering other valid options will actually hang up on you. The list goes on and on. I won't ever be renting from this company again.
review from
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4.4
Cons: If YOUR website or their website had warned me that the pick up time is now extremely important due to COVId I’d have been more accurate. As it was no one was there for 35 minutes upon arrival.
review from
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2.0
Cons: I never got the car rental. They took my payment with my debit master card but wouldnt take it for the awcurity hold and wont refund my koney. Ill never use this service and im filingba complaint with the BBB.
review from
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2.0
Pros: Guy at counter was fine.
Cons: Deceiving on price
review from
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10.0
Pros: My car was upgraded from a compact to a crossover, and I received a beautiful, clean car with only 700 miles on the odometer. There was no hassle with check in or check out, and all of the employees were very kind, even when I returned the car to the wrong area.
review from
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Where can I find Payless car rentals in Seattle?
Top tips for renting a car from Payless in Seattle
- Economy rental cars from Payless in Seattle are around 42% cheaper than other car types, on average
FAQs about renting a car from Payless in Seattle
What is the most popular rental car from Payless in Seattle?
How many car rental locations does Payless have in Seattle?
Does Payless have a car rental location at the airport: Seattle/Tacoma Intl airport (SEA)?
Does Payless offer shuttle or airport pick-up services from Seattle/Tacoma Intl airport (SEA)?
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