10.0
Great staff. Excellent serviceReviewed 2023 Jul 13
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8.0
Picking up and dropping off was incredibly easy. Everyone we interacted with was helpful and professional as well. The only issue we ran into was the Carplay in our car kept going in and out all week while we had our rental, which was pretty frustrating.Reviewed 2022 Oct 02
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10.0
So easy!! So streamlined. 100% will use them againReviewed 2022 Sep 08
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10.0
Friendly/Bilingual and very helpful staff!Reviewed 2022 Jul 25
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10.0
COMPANY AGENT DURING PICKUP PROCESS WAS EXCELLANT IN ORIENTATION AND PICKUP PROCESS.Reviewed 2022 Jun 09
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7.9
Good: When our flight time was moved up unexpectedly, National was flexible in allowing us to return the car at another location. We appreciated this so much! Bad: Pick up was tedious as the location we originally rented from was small and seemingly understaffed. One guy had to take care of everyone in line - it took well over an hour.Reviewed 2021 Aug 23
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8.8
Rental went very smoothlyPros:Easy pick up in Seattle Downtown, car was available and ready for me when I arrived. Car was in proper condition with full tank of gas. Price paid was price quoted online.Cons:Rental was one of the lowest I could find, but still was over $100/day for 2 days.Reviewed 2018 Jul 11
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9.6
Pros:We were given a free upgrade at the initiation of the agent.Cons:It was a little confusing to get to the garage where the cars were located.Reviewed 2018 Jun 30
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8.8
Cons:The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.Reviewed 2017 Dec 20
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10.0
Pros:Rep gave an upgrade while picking up vehicle.Cons:Off site dropoff for airport but that is not the fault of National.Reviewed 2017 Aug 03
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10.0
Pros:All of the staff seemed to enjoy working there and were very thoughtful of the needs of the customers, pointing out where I could find a bathroom and a good place to wait for my ride.Reviewed 2016 Jul 17
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6.8
Pros:The car was excellent but not at the airport where I expected it to be. I had to pay for a cab ($40) to get downtown and get stuck in horrible Seattle traffic leaving the rental center. The people at National were great and helpful but the entire experience should have been betterReviewed 2015 Dec 25
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