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One location in Panama City NW Florida Beaches Airport
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10.0 Wonderful
May 2021
Pros:
Reserved a car through Priceline for Panama Beach to be picked up at the airport. Our original flight was cancelled and we arrived 3 hours later than originally planned. The rental company counters were all extremely busy, and I could overhear a lot of people trying to rent cars who had not made reservations, so I was worried they might not have held our reservation for us but they still had our reservation, and the type of vehicle we requested.10.0 Wonderful
Apr 2021
Pros:
This was the first time we used Alamo car rental. The customer service was phenomenal.4.0 Mediocre
Apr 2021
Cons:
Mini van was filthy. Food caked to back seat . Really bad odor to vehicle. Alamo did compensate part of the rental back2.0 Poor
Jan 2021
Cons:
They overbooked cars and didn’t have a car for me, leaving me stranded with my kids after an entire day of flying.10.0 Wonderful
Dec 2020
Pros:
Loved the car! Low mileage and super clean.Cons:
Nothing at all. And the staff at Panama City Beach (ECP) was very kind and helpful and efficient.7.2 Good
Oct 2020
Pros:
Car was the perfect size for our need an got great gas mileage- it was also very clean! Drop-off was quick and easy!Cons:
Pick up was terrible. Only one slow-moving employee with five customers in line... picking up took about an hour.One location in Panama City NW Florida Beaches Airport
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10.0 Wonderful
May 2021
Pros:
Fast and friendlyCons:
Price8.8 Very good
Nov 2020
Pros:
Staff was very friendly and helpful.Cons:
Information on how to drop off6.4 Okay
Jun 2020
Pros:
The staff was great. No issues with pick up and drop box was fairly straight forward.Cons:
The car smelled heavily of smoke when we got it. The power steering was making odd noises (may require additional power steering fluid). The right rear tire gave a lower pressure warning after having the car for a few hours. No issues after filling it up so didn't appear to be a structural issue.9.6 Wonderful
Nov 2019
Pros:
Staff was friendly, drop off very quickCons:
Nothing10.0 Wonderful
Feb 2019
Pros:
Edwin was super helpful!! Quick easy checkout and return4.0 Mediocre
Nov 2018
Cons:
The vehicle I reserved was not available....again Windshield was filthy...could not see out of it.One location in Panama City NW Florida Beaches Airport
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4.0 Mediocre
May 2021
Pros:
Nice leather good price. Good gas mileage.Cons:
One ac vent broke couldn’t adjust, smell terrible like smoke, burns and peeling on plastic pieces in dash and looks like someone spilled milk in the ac vents6.0 Okay
May 2021
Cons:
The car was dirty and had registration that was 6 months overdue.8.0 Very good
Apr 2021
Pros:
Staff was friendly and helpful.Cons:
I would have chosen differently had I known that I would have a beetle instead of the Kia. Changing was painless however.4.0 Mediocre
Mar 2021
Pros:
easy processCons:
I was talked into an upgrade and it made it sound like it was of no extra charge. I was then charged for the upgrade making my price way higher than I was comfortable with.8.0 Very good
Mar 2021
Pros:
Nice car,Cons:
The tire pressure gauge did not work properly.2.0 Poor
Mar 2021
Pros:
Nothing! They called me the afternoon prior to my business trip to tell me that they weren’t going to have a car for me.Cons:
Everything! The least they could have sone was provide more than 24 hour notice so that we could come up with a backup plan.One location in Panama City NW Florida Beaches Airport
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10.0 Wonderful
Dec 2022
6.0 Okay
Sep 2020
Pros:
Great fuel economy.Cons:
Car smelled badly of smoke at pickup10.0 Wonderful
Dec 2019
Pros:
Everything was super easy to deal with.Cons:
Nothing, everything was up to par4.4 Mediocre
Jul 2019
Cons:
we waited almost an hour at the Panama City Airport to get our car. We were second in line for the car, but the attendant only worked with gold members if they were in their line so we had to wait until there was nobody in that line for us to get served9.2 Wonderful
Jun 2019
Cons:
Easiest rent car return I have experienced10.0 Wonderful
May 2019
Pros:
Pick up and drop off were very easy. The car we had was just right for our family.One location in Panama City NW Florida Beaches Airport
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2.0 Poor
Oct 2022
2.0 Poor
May 2021
Cons:
We rented a car for pick up at 12pm on Saturday. They didn’t tells us they close at noon and don’t open until Monday. Scam10.0 Wonderful
Mar 2021
Cons:
The area where the cars are located were out in the open..not good when weather is bad...and sinage was a bit difficult..hard to find the Budget areas..10.0 Wonderful
Mar 2021
Pros:
Staff was very friendly. Drop-off was super easy.Cons:
The car wasn't ready when I arrived and I had to wait about 25 minutes before it was & that was frustrating.10.0 Wonderful
Feb 2021
Pros:
Friendly staff. Easy process.Cons:
N/A4.0 Mediocre
Oct 2020
Pros:
Car was clean and easy to use electronicallyCons:
Unscrupulous practices in upselling I have never heard of before. Will NEVER use Budget again.One location in Panama City NW Florida Beaches Airport
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10.0 Wonderful
Feb 2020
Pros:
Yes and Yes2.0 Poor
May 2019
Cons:
I received a notice that my vehicle was reserved, but after driving to the airport to get it, they had none. No one ever got back to me to say they had no vehicle to prevent me from wasting my time driving to the airport and back.8.4 Very good
Nov 2018
Cons:
I stood in line at the counter for 40 minutes and only 3 people were ahead of me! The agent was chatting so much and slow.10.0 Wonderful
Oct 2018
Pros:
The agent was very courteous, checked the needs of the customer and upgraded me to a better vehicle for no additional cost. Her instructions were clear and the vehicle was very clean.9.6 Wonderful
Aug 2018
Pros:
Easy car to get around in. Just the right size for 2 people.Cons:
The car was difficult to see out the back window when backing up.9.6 Wonderful
Jun 2017
Pros:
Very easy pick up and car was nice.Cons:
Car had been smoked in and heavy perfume to try to cover it.One location in Panama City NW Florida Beaches Airport
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2.0 Poor
May 2021
Cons:
They charged me for smoking in the car when I did not. Charge was $400. Very unhappy.8.0 Very good
Mar 2021
Cons:
Returned a day earlier and no refund for that day.2.0 Poor
Jul 2020
Cons:
They could not fulfill your booking.8.8 Very good
Feb 2020
Pros:
Easy access to counter. staff was very helpful.Cons:
Seats in the Buick Encore were uncomfortable. Adjustments were not adequate.2.0 Poor
Oct 2017
Cons:
Maintained that my reservation had been cancelled, failed to make any effort to provide me with any alternatives for a rental. Consequently I had to rent from another agency at a much highest fee. Attendants unprofessional and unresponsive at this Panama City, Florida location.8.0 Very good
Sep 2017
Pros:
The car was a nice ride, comfortable and economical.Cons:
The car advertized that it held 5 LARGE pieces of luggage. Well, that was a misnomer, as it was a tight squeeze with 3. Large was subjective.One location in Panama City NW Florida Beaches Airport
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2.0 Poor
Mar 2021
Pros:
After I booked the car the agent from national in Panama City airport called me and told me they were sold out so I was on my way to the airport thinking I had a car but I didn’tCons:
Maybe you could be a little more organized with your inventory8.0 Very good
Dec 2020
Cons:
Truck was dirty but service before and after was greatOne location in Panama City NW Florida Beaches Airport
One location in Panama City NW Florida Beaches Airport
Most popular car type | Mini |
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