Car rental at Pensacola Airport

Car rental at Pensacola Airport

Search hundreds of travel sites at once for airport car rental deals at Pensacola Airport (PNS)

Pensacola, FL, United States - Pensacola
5 Dec — 12 Dec
Same drop-off
Pensacola, FL, United States - Pensacola
Sun 05.12
Noon
Sun 12.12
Noon
Driver's age:

Pensacola Airport car rental reviews and directory

Rated #1
Budget
Best rated
7.8 Good (115 reviews)
1 location in Pensacola Airport
Budget
Locations in Pensacola Airport
  • 8.1
  • 8.2
  • 7.7
  • 7.9
  • 7.5
Recent reviews
2.0 Mediocre2021 Nov 22
Our car had no coolant so the engine overheated - luckily my husband was able to refill. Then they charged us $200 more than I agreed to with no mention! Going to have to sort it out.
2.0 Mediocre2021 Nov 03
Let me tell you a story about a woman who just wanted to go home. My adorable nephew asked me to come visit him, and I couldn’t say no. My mother said she wanted to give me her old China cabinet for my new house. So I decide to rent a “Tacoma or similar” pickup truck from #BudgetCarRental in PNS. I go to claim my rental, and I’m slightly in a hurry because my husband is taking me to do this on his lunch break, so I don’t give it the once-over I normally would. A mistake never to be made again. They bring me a 2020 Jeep Gladiator with a rag top. First off: not a truck, but it has a bed, so ok fine. Second: a rag top is going to be noisy for a 1,200+ mile trip. While on the road I realize the truck handles kind of funny. The tires are slick. Great. I can deal with it as long as it doesn’t rain. It rained. The windshield wipers were ineffective when it was only drizzling, but completely useless when the rain got heavier. Water soaked through the rag top, and because I could feel the wind coming in around me, I got slightly damp and a lot cold. Thank God the heater was decent! I’m at the Alabama/Georgia border when all of a sudden, the truck starts shaking uncontrollably as if I were the salt in a shaker of someone with a serious sodium addiction. I slow down to almost a complete stop, and the shaking stops. Ten minutes later, the same thing happens. I call my dad he advises me to just drive slowly and try to get home (NC). I’m trucking along 😉 until I get just past Newnan, GA, when it happens again. Third time’s the charm. I get off the interstate in downtown Atlanta at 10:00pm and manage to make it to a semi-safe hotel parking lot. I look in the glove box to find the roadside assistance phone number only to find that the membership associated with #BudgetCarRental at that number expired in 2016, and they plan to charge me for the tow and repairs. No flippin’ way! I cancel the call, find ANOTHER phone number, and thankfully get a tow ordered. It’ll be a half hour wait. (Right.) 11:55pm: I’m still waiting in this “truck” for the tow truck. I’m tired. I’m hungry. I’ve witnessed what I’m sure are two drug deals among “other” kinds of bargains. And BOY am I Hulk-smash-angry. I call RSA again, and ask the status of the tow truck. Hold. Keep holding. Hold some more. Driver isn’t answering. Ok, can I just risk my life and try to make it to the ATL rental myself? RSA: sure! I make it to ATL without incident while going 20mph. Get my replacement vehicle (not a truck but it’s now after midnight, and I don’t need to state my current state to you again). 12:20am: I’m Willie Nelson and “on the road again.” Phone rings. This is your tow truck driver, I’m 90 minutes out. 90 MINUTES?! (Maniacal laugh) Cancel this call and move on to your next. I did it myself. 2:30am exhausted after being on the road in some capacity or another for 14.5 hours only to make it as far as my brother’s house, which is still 2.5 hours from my actual destination. After everything is said and done, a 9.5 hour drive turned into a 22.5 hour adventure, and I finally got to my sweet Troyboy! Thanks #BudgetCarRental, I’ve learned my lesson. I will NOT use your services again, and I’m going to use my big mouth to make sure no one I know and love does either. Oh and I didn’t get to bring home my mother’s china cabinet either.
4.0 Okay2021 Nov 02
We got a nice vehicle as expected. The pickup experience was poor. Airport counter worker seemed uninterested at best in assisting. Then we waited 45 minutes to process (?) something so we could pick up the vehicle. It took so long, we missed an important obligation. There were 7-8 other groups waiting with us, and they were expressing anger as well. Likely understaffed for the volume, but it was seriously annoying.
7.9 Good2021 Oct 08
The car was dirty inside and smelled bad
5.9 Okay2021 Sep 14
Wasn't great. Dodge Journey with almost 38,000 miles on it for over a grand for a week. Kept getting message starting car that battery in key was low but it worked through returning the car.
10.0 Excellent2021 Aug 27
J. D. was very professional and made me feel great about renting from Budget!!
1.9 Horrible2021 Jul 15
After arriving to budget we were directed to go to Avis to pick up the car. The line was extremely long with just one worker present. We waited over an hour and half to get up to the counter and then still had to go get the car. The car was just okay. Fairly clean and felt safe to drive. Returning the car process was easy, but I would not recommend booking through Budget or Avis at the Pensacola airport. While this car was cheaper, it was not worth the wait at all.
3.9 Mediocre2021 Jul 13
Interior of car was dirty.
10.0 Excellent2021 Jun 24
Customer service at desk in PNS airport was kind enough to offer me a free upgrade. When we opened the car door, it smelt like a Vegas casino in 1970! It was obviously a smokers car, so we asked for another car (same size as originally booked), and it was brought to us within 10 minutes, with profuse apologies. Pricing was high, but the connivence of on airport pick up, and overall friendliness of reps was v nice. Would rent from Budget in PNS again.
10.0 Excellent2021 Jun 20
Nope! No hidden fees!!!!
Rated #2
Payless
8.9 Excellent (43 reviews)
1 location in Pensacola Airport
Payless
Locations in Pensacola Airport
  • 8.8
  • 9
  • 9
  • 8.6
  • 9
Recent reviews
9.2 Excellent2018 Oct 06
I picked up the car at off-peak time and the rental was a breeze. I don’t think it took 5 minutes, from counter to driving away. Rental car was clean and got great gas mileage which saved money on top of the Kayak/Payless savings. All good!
9.6 Excellent2018 Jul 27
Reliable rentalVehicle was clean and very comfortable. Drop-off was a breeze.Local taxes are unbelieva
10.0 Excellent2018 Jun 09
No issues . Will rent again and recommendI liked how fast the service was getting me in and out at the counter. No pressure to purchase extras. Just yes or no and go.Nothing at all. Smooth sailing
10.0 Excellent2018 Apr 20
Great car, clean, easyWas told I would be reimbursed on unused gas if I pre paid which was false
10.0 Excellent2018 Mar 11
Check in and check out was fast and efficient.
10.0 Excellent2017 Nov 11
The price, the car, the service...everything
10.0 Excellent2017 Oct 13
Great ServiceQuick to get me in a car and quick to take the car back when I returned.
5.2 Okay2017 Aug 01
Pick-up was pleasant.Upon pickup of the vehicle, I noticed it had not been serviced from the previous rental. They would not let me return the car at the drop off location. They made me go back inside the airport to return the car.
10.0 Excellent2017 Jul 29
Great valueWe got a Nissan Sentra this time and it was great! Much better than the crappy Kia Rio we had last time. Pick up and drop off were fast and simple! And the folks at the desk are great.Nothing
10.0 Excellent2017 Jun 24
Couldn't be happierEverything went smooth from start to finish.
Rated #3
Alamo
8.8 Excellent (40 reviews)
1 location in Pensacola Airport
Alamo
Locations in Pensacola Airport
  • 9
  • 9
  • 8.7
  • 8.8
  • 8.7
Recent reviews
8.0 Excellent2017 Aug 13
Long line at airport, nice car, good serviceThe fully loaded Pacifica I started with was terrific, except it had a bad rear tire that kept deflating. I called roadside assistance and they very kindly directed me to an Enterprise only 5 miles away to exchange vehicles with minimal hassle.I wish Alamo could have just replaced the tire, because the van I got in exchange from Enterprise was an ancient, dirty Grand Caravan with absolutely no modern features such as a backup camera, Bluetooth, or even USB. Not Alamo's fault but man that was a buzzkill for the rest of the week. Also, the line at the airport was just ridiculous.
4.0 Okay2017 Jul 09
Prerental damageLong lines and waiting !!! Pré rental damage they are hassling me about. Then turn it over to independent DRU. For mysterious reason could not charge my current credit card - more inconvenience
7.6 Good2017 May 14
it was a nearly new unit!Booked a SUV about a month in advance got to Pensacola and no SUV they first tried to put me in a mini van or a car (I said no way I already had prepaid $700) then they went to all the other rentals to find a SUV finally they decided to go clean up a return we waited for 45-60 minutes for this all to take place then they had the nerve to charge me $80 for a car seat rental by that time I was not to happy with the whole situation our kids were hungry and unhappy we was needing to get on the road. Also I don't believe that the unit was ever cleaned up from factory delivery it only had 349 miles on when we rented it but there was still film and residue on the inside of the windshield.
9.2 Excellent2017 Apr 21
Fast service at the start and return.Inside of the windshield could've been cleaner.
10.0 Excellent2017 Apr 13
Excellent and fast serviceThe pickup process was simple and easy! The agent was awesome and very helpful! Thank you guys!
4.0 Okay2017 Apr 10
Had trouble with headlights
10.0 Excellent2017 Apr 07
Nice clean carN/a
10.0 Excellent2017 Mar 26
car phone chargerThe car phone charger did not work... I even bought a new cords and a cigarette lighter charger...they didn't work.. but the cords worked in the house.
5.6 Okay2017 Feb 27
Asked for an SUV and place did not have one.... Bummer
10.0 Excellent2017 Feb 15
Great experienceI rented in PNS and the counter was literally steps from baggage claim. The process to rent and return was quick and the car was parked right across the street. The price for an SUV was way less than any others I compared. The gentleman who checked me in upon my return was awesome - very friendly and customer service oriented. He should be commended for his great attitude toward consumers.
Rated #4
Hertz
8.2 Excellent (33 reviews)
1 location in Pensacola Airport
Hertz
Locations in Pensacola Airport
  • 8.3
  • 8.3
  • 8.1
  • 8.4
  • 8
Recent reviews
6.0 Good2021 Oct 19
My flight changed so I got there earlier. They didn't have the car I'd asked for, so had to pay a lot of upgrades, including an extra day because I was 2 hours early. Check in was very slow because salesman spent time trying to upgrade everyone in line. Other than that they were perfect
10.0 Excellent2021 Jul 12
I left my iPhone in the car and when I returned to get it, they had already moved it. I told the attendant what happened and he sent some one to go check the back seat and with in 2 minutes I have my phone back. I so much appreciated that
10.0 Excellent2021 Jul 11
Price
10.0 Excellent2021 May 14
EverythingThe Mustang convertible was excellent only way to make it better would have been to stay longer
8.0 Excellent2021 May 04
Great staffBetter rates
10.0 Excellent2020 Dec 11
Quick and easy pick up and drop offAll expectations were met. The return lot is a little tricky to find but there is a green line on the road to follow to the return lot that makes it much easier.
2.0 Mediocre2020 Mar 22
Our trip was canceled because of travel restrictions and the Covid 19 virus. we gave Hertz over a 48 hour notice but they still charged us $100. Customer service soo bad, it Hertz.
10.0 Excellent2019 Jul 26
Very easy for everything.
7.2 Good2019 Jun 14
Desk clerk spent more time talking less working. Reservation info did not flow over to car rental company.
6.8 Good2017 Apr 06
Great customer service
Rated #5
Dollar
8.1 Excellent (56 reviews)
1 location in Pensacola Airport
Dollar
Locations in Pensacola Airport
  • 8.2
  • 8.1
  • 8.1
  • 8.2
  • 8.1
Recent reviews
10.0 Excellent2021 Nov 06
It all was well done.
10.0 Excellent2021 Sep 13
easy pick up - easy drop off. car was the perfect size for a family of 5 and lots of room for luggage.
6.0 Good2021 May 08
Drop off easy.Dollar window was closed so we had to go to Hertz who took their customers first. Car was very stinky and the key fob went dead half way through our trip and we had to stop and replace it as we were afraid the car wouldn't start or we wouldn't be able to lock or unlock it at a stop
4.0 Okay2021 Apr 21
Not Much, the prepaid rate was a joke. I still had to pay 391$ after I picked up the car.Everything, misleading information from KAYAK and Dollar
10.0 Excellent2021 Apr 15
Both pick up and drop off were slow. The staff was great but there were too many customers for the single staff member.
10.0 Excellent2021 Mar 29
Fast check out.
6.0 Good2021 Mar 23
The size of the vehicle was just as described and worked well for our needs.The car smelled strongly of smoke. Additionally, the car had clearly been in an accident ... and drove like it.
9.6 Excellent2020 Nov 22
Pick up staff at hertz counter not that pleasant or gave a damn.
3.6 Mediocre2020 Nov 17
car was dirty - had been smoked in and it had a warning light that stayed on all the time...
4.0 Okay2020 Jul 20
We couldn’t figure out where to drop off the vehicle in turn we waisted a lot of the gas fuel we had already added to the gas. I was force to pay the 10 dollar for ever tank of fuel. I tried calling different number and no no I mean no one was able to provide me with information beyond the address for dropping off the vehicle worst experience ever?
Rated #6
Executive Car Rental
7 Good (31 reviews)
1 location in Pensacola Airport
Executive Car Rental
Locations in Pensacola Airport
  • 8.3
  • 8
  • 6.9
  • 7.1
  • 6.7
Recent reviews
2.0 Mediocre2021 Oct 28
My rental was 177$ and they charged me over 490. They explained that there was some 250$ added in case something happened. It took a long time to rent the car and they needed my car policy number, etc that was a first for me for all rental cars. I tried to reach them to get the correct amount charged. on the location they said they were working on it and 4 days later, my credit card charged me the wrong amount, so they have done nothing to correct it even after two emails to them. Please stay clear from this company, very shady and untrustworthy. I don't even know why they are still in business. They tried to sell me an upgrade for the only car they had- I had a compact but the only car they had was a van. they tried to make me pay for the upgrade... and eventually said" you were patient so we are going to give you an upgrade.... REALLY...
2.0 Mediocre2021 Oct 23
Unable to rent because I was not flying. Was charged insurance for the car and that was not credited back to my credit card. Still waiting.
10.0 Excellent2021 Aug 23
Very nice people
3.9 Mediocre2021 Jul 18
Executive car rental did not have an economy car in stock as which I had requested. I was charged a fee for an upgrade due to this. This is the first rental car company in my experience in which charged the customer for lack of availability. I also asked to have my pick up/drop of times adjusted as for whatever reason they did not match which how I booked. I was able to pick up the car with no problems an hour before the booking time. I was told in order to extend the drop off time to match with my flight, the price would double. Lastly, I never received any paperwork in regards to the transaction. The representative informed me the rental agreement would serve as registration for the vehicle yet I never received that. Unfortunately, I don’t foresee myself utilizing this car rental company in the future nor will I recommend it to others.
10.0 Excellent2021 Jul 12
A very nice young man helped us with the entire process. As he was a one man operation it was a bit different but very smooth and efficient. He did call my insurance company since I declined damage coverage but other than that a very pleasant experience
4.0 Okay2021 Jun 26
The staff was great, I know it is not their fault. If you are a Florida resident and rent in Pensacola they want a $2000 deposit for a rentals car!!! I am not over exaggerating or being dramatic. $2000 deposite for an already overpriced rental car!!! The crazy part is, if I had an out of state license, it would have only been $250. As great as the actual staff was, this company will NEVER get my business again. Pay the extra $20-$50 bucks and go with another rental company. The $2000 deposit is RIDICULOUS!!!Don't charge a $2000 deposit to rent your cars!!!
10.0 Excellent2021 Jun 17
Everyone was friendly, courteous & efficient.
2.0 Mediocre2021 Apr 06
The employee that helped us get our car was there at both pickup and drop off. He was so helpful and went above and beyond! The best customer service I have received in a long time.I reserved my car for noon on Monday. My flight got delayed so I called to make sure that I would still be able to hold my car. I was on hold for 1.5 hrs and finally decided to email. Via email I was told they could not. It was so frustrating. The person that emailed me was so so rude. Once we got to the airport the employee was super helpful but it was the most frustrating experience up until that point.
8.0 Excellent2021 Mar 30
Staffs were helpful Car is new & runs wellCut down the unnecessary charges. Less or no extra fees.
10.0 Excellent2021 Mar 21
I received 3 phone calls confirming my rental and was assured that they would keep the office open (it closes at 8:00 and my flight arrived at 7:45) for at least an hour after scheduled pick up time. Everything was very easy and John (3/16/21 PNS evening shift) was so helpful. I would highly recommend this car rental service
Rated #7
Enterprise
9.3 Excellent (8 reviews)
1 location in Pensacola Airport
Enterprise
Locations in Pensacola Airport
  • 9.5
  • 9.2
  • 9.2
  • 9.5
  • 9
Recent reviews
10.0 Excellent2017 Mar 14
The staff was friendly and very helpful.-easy process from start to finish.
10.0 Excellent2017 Feb 20
Everything was perfect
10.0 Excellent2016 Oct 17
Great people behind the counter and at the return lane. All were very friendly.
7.2 Good2016 Jul 04
ExpensiveThey upgraded my car and made pick up and drop off easyThe trip was expensive. I've paid a third of what I did for the same length of time.
Rated #8
Thrifty
8.6 Excellent (24 reviews)
1 location in Pensacola Airport
Thrifty
Locations in Pensacola Airport
  • 9.1
  • 8.9
  • 8.4
  • 8.1
  • 8.7
Recent reviews
7.2 Good2020 Sep 04
Our rental ended up being through hertz since i guess they all share a counter down there. So not really any interaction with Thrifty.JUST DON'T USE PRICELINE. HORRIBLE HORRIBLE COMPANY TO WORK WITH. Especially during covid.
9.2 Excellent2020 Jul 03
Staff very friendly. drop off simple as a man in the garage was able to accept the key.didnt like that I was told, after charged, that the option I chose for gas meant thst I had to pay for a full tank of gar regardless of how much gas I left in the tank, and that I had to pay for the priveledge.
10.0 Excellent2020 Mar 26
Yes the staff was extremely helpful and friendly, I definitely would come back in the future. The whole process went smoothly and I am extremely satisfied.
8.0 Excellent2020 Feb 11
No windshield wiper fluid
7.2 Good2020 Jan 30
Drop off was very easy.My reservation has for 1600, but they had no cars available and I, along with several others, waited an hour before they started being able to give people cars.
10.0 Excellent2020 Jan 28
The staff was very friendly and helpful both during car pickup and dropoff. Top rate people! Even when our plane was delayed the person on the phone was very helpful in keeping our car for another day. It was a great experience.Honestly, the experience was a 10+ all around.
10.0 Excellent2020 Jan 26
helpful and super easy
10.0 Excellent2020 Jan 25
Ease of pick and drop off and price for value! Thanks
8.0 Excellent2020 Jan 07
Very nice car.
7.6 Good2019 Dec 09
Car was clean and great valueThe young attendants wrote the incorrect pick up and drop off times and was charged extra bc of it. Fortunately the gentleman at the call center noticed the discrepancy and refunded the nominal fee.
Rated #9
Avis
7.3 Good (22 reviews)
1 location in Pensacola Airport
Avis
Locations in Pensacola Airport
  • 8
  • 7.9
  • 6.8
  • 7.1
  • 6.9
Recent reviews
8.0 Excellent2021 Nov 07
Great car. 5 stars except drop off wouldn't let me pay with a different credit card without going to office.
4.0 Okay2021 Jul 06
Drop off was super easy30 minute wait to get to the counter then another 30 minute wait for them to get our vehicle to us. Why we waited we watched the shuttle driver park and walk in to get a bag of food, then when I asked how long until he had our vehicle he said it was next. Only to bring the wrong one. About 30 minutes later we had our vehicle.
2.0 Mediocre2021 Feb 01
Nothing. No cars available.Dont let me reserve a car if none are available.
8.0 Excellent2020 Oct 19
Yes, very easy pickup and drop off and person checking me out was very friendly and sfraightfoward.
4.4 Okay2020 Jun 26
We booked an SUV online but were told they didn’t have any available. In fact they didn’t have any cars at all. We had to wait about 3 hours (there were several other who we’re waiting as well) for a car to be returned and cleaned. This put us off schedule and we missed our appointment.
3.6 Mediocre2019 Nov 11
NothingDespite having a reservation, had to wait in line at counter for over 45 minutes, as three agents were handling all rentals for Avis, Budget, and Payless, and none of the three seemed to have cars ready. After finally making it out to the garage, had to wait another 30 minutes because the car assigned to me was not ready—over an hour after my scheduled (reserved?) pick up time. Received a hybrid vehicle and did not appreciate the engine cutting off at every stop and the lack of power on the road. On return, only one guy was on duty trying to check in all the cars being returned. This operation is a joke; avoid it at all costs!
4.8 Okay2017 Jul 20
Inconvenient dropoffHad to walk inside airport terminal to complete dropoff
5.6 Okay2017 Jun 23
Greg ZI was sold on this car by the agent because it had Sirius XM radio but the subscription expired. It was also a mid size car lesser then the SUV I was supposed to have. I found out that they had very low inventory on SUV's. So I feel I was swindled.
9.6 Excellent2017 Jun 02
Nice car, clean, good price.Everything was smooth - beginning to end from pickup to dropoff. No complaints. Nice, new, clean car.One annoying thing was the repeated attempts at upselling me from the vehicle class I reserved.
8.0 Excellent2017 May 04
price and quality of the vehicle25 minutes to prepare the car when I had made the reservation weeks before.
Ace
1 location in Pensacola Airport
Ace
Locations in Pensacola Airport
Recent reviews
National
1 location in Pensacola Airport
National
Locations in Pensacola Airport
Recent reviews
Sunnycars
1 location in Pensacola Airport
Sunnycars
Locations in Pensacola Airport
Recent reviews
372 travelers who rented a car in Pensacola Airport gave the car agency they used an average rating of 8.1

Car rental locations at Pensacola Airport

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Top tips for renting a car at Pensacola Airport

  • Whether you’re flying into Pensacola International Airport (PNS) for business or adventure, you’ll want to explore the Gulf Coast in style. Luckily, you can rent a car right from the airport. Car rental at Pensacola Airport should be at the top of your to-do list if you want to explore the vibrant Pensacola Bay, sugar-white beaches, and historic sites your way. From luxury cars to compact models, you can always find something to match your vacation style through the KAYAK website.
  • You’ll find car rentals next to the baggage claim section right in front of the terminal building. Main offices are situated at 2430 Airport Blvd. When the time comes to fly back home, return the vehicle to the same place you found it. Use navigation features or follow the signs reading ‘rental car return’ on the way to the airport. Drive into the car lot at the baggage claim area, take your luggage, and leave the keys at the rental desk. You might need to record the fuel level and mileage according to the agreement. It should be mailed to you shortly afterward.
  • Many residents prefer to go to downtown Pensacola and nearby beaches by foot, so you can expect relatively heavier pedestrian traffic. Watch out for people crossing the roads or marine life nesting on the beach parking. Pensacola Airport car rental lets you relax in your seat and eliminates the hurdle of waiting in line for public means of transport. During the peak hours, in the morning and evening, make a point of leaving early so you can make it to your destination in good time.
  • During the rental period, you’ll be responsible for all toll payments. Certain rental companies provide an optional e-toll service that allows you to drive through tolled bridges, highways, and lanes. Rental vehicles are specially equipped to process tolls electronically. All you have to do is agree with the rental supplier on how to access this program. You might have to share your credit card information to process the related fees.
  • Book your rental car at Pensacola Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Pensacola Airport