Car rental at Mobile Airport

Car rental at Mobile Airport

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Mobile, AL, United States - Mobile
25 May — 1 Jun
Same drop-off
Mobile, AL, United States - Mobile
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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Mobile Airport car rental reviews and directory

Rated #1
Alamo
Best rated
8.2 Excellent (74 reviews)
1 location in Mobile Airport
Alamo
Locations in Mobile Airport
  • 8.1
  • 8.2
  • 8
  • 8.3
  • 8.1
Recent reviews
10.0 Excellent2021 Apr 26
Easy pick up and drop off. The car swap was pretty smooth.Flat tire half way through the trip. No damage to the tire it just went flat somehow so that added about 3 hours to the trip. Road side assistance took two hours to get to us when it was estimated to be a little less than an hour (he changed it very quickly though and was very nice).
2.0 Mediocre2020 Sep 22
They cancelled my reservation 8 hours before I needed the car which put me in a bind. Then I had to make a reservation with another company and pay double the price. They would not reimburse me or give me any sort of reparation.
8.4 Excellent2020 Sep 01
Drop off was greatSat and waited over 20 minutes to get a vehicle during pick up
6.0 Good2020 Aug 21
Customer service rep you walk the customer to the car or employee to help with the bags and the same teach someone how to work the new technology of the vehicle you get... since is going to be yours for fee hrs or days..... and do together a full inspection of the vehicle....
6.0 Good2020 Jul 21
The customer service staff were incredibly friendly and nice. Cannot commend them enough.The car had an overwhelming smokers smell. It was intense. Especially in the heat. It was horrible. Also the car's touch screen (which basically controls everything) didn't work well. It routinely would freeze and we'd have to restart the car to get it to work again.
10.0 Excellent2020 Jul 17
Staff friendlythey charged me for a damage on their symbol which I didn't do. And on top of it, the level of damage was so minor, OMG.
8.4 Excellent2019 Dec 12
The pick up and drop off were very easy. The car they gave me was okay, not very comfortable but good gas mileage. My drop off went great, they had an assistant to help park so I could just go to my flight at the airport.The initial online cost estimate was misleading. My first estimate was ~70$ for one day and another 10$ for the insurance. But because I'm 24 and not 25 I was charged 130$. Which is alot higher than I expected. Being more upfront about the online estimates regarding not meeting whatever arbitrary age requirement you want to use would be appreciated.
9.6 Excellent2019 Nov 12
Great staff!All was great!
7.6 Good2019 Oct 24
Staff at MSY was not friendly at all.
10.0 Excellent2019 Oct 01
your staff was friendly and made it easy to do business with your company,This was a one way rental I would have liked to have dropped it off at a location closer to the town I live in instead of at the airport. Other than that I thought that the experience was very good.
Rated #2
Dollar
6.4 Good (42 reviews)
1 location in Mobile Airport
Dollar
Locations in Mobile Airport
  • 6.4
  • 6.7
  • 6.3
  • 6.2
  • 6.5
Recent reviews
10.0 Excellent2021 Sep 14
Check in / out was quick. Car had a full tank of gas,counter people were great
2.0 Mediocre2021 Jun 07
I was not told that I could not pay for the rental on a debit card. This rental was to pick up my children in Atlanta. Dollar refused to allow the transaction to go through forcing me to rent at the last second from another vendor at a much higher price.
2.0 Mediocre2021 Apr 08
My receipt when I booked was $44 and after I returned the car the price was $80
6.0 Good2021 Mar 19
Wreaked of marijuana
4.0 Okay2021 Mar 02
They didn’t have a vehicle ready for me to pick up. I had to wait 45 minutes for a car.
2.0 Mediocre2021 Feb 08
Nothing. They gave away our car. Staff was rude at Mobile Airport and basically just said, "We don't have any cars." No offer to help fix this, despite the fact that they didn't hold our reservation.1. They could have held our reservation--we did nothing to deserve them not having a car for us. 2. They could have offered to help find another car someplace else after they gave our reservation away. 3. They could have at least act like they cared that they screwed us.
10.0 Excellent2021 Jan 29
Yes to both!The expense, $13.00/day, was a little high to add a second driver. Was not expecting that expense.
2.0 Mediocre2021 Jan 05
Nothing at allRude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.
10.0 Excellent2019 Nov 26
The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
2.0 Mediocre2019 Jun 23
staff did not know what they were doing, they were not friendlyeverything
Rated #3
Enterprise
8.5 Excellent (17 reviews)
1 location in Mobile Airport
Enterprise
Locations in Mobile Airport
  • 8.3
  • 8.7
  • 8.5
  • 8.3
  • 8.7
Recent reviews
10.0 Excellent2020 Jan 21
Very friendly when I picked up the car thank you for good serviceIt all went good wouldn't change a thing
9.6 Excellent2019 Nov 04
All of the staff that I interacted with were super friendly, helpful, and accommodating.Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.
8.8 Excellent2019 Aug 09
The team was kind and quickly went through rental procedure.It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
8.0 Excellent2019 Jun 13
Cleanliness of the vehicle.
8.0 Excellent2019 May 30
The car smelled like smoke
8.0 Excellent2018 Dec 28
Employees at the Mobile airport location were very courteous and helpful.
10.0 Excellent2018 Oct 30
EasyI dropped off at a different location because it was close to my house. Everything went smooth.
7.2 Good2017 Feb 20
Drop off process not intuitiveCurbside drop was convenient. Inside agent was friendly.I dropped the car off a small regional airport, so the ability to drive to the terminal and drop off 100ft from the entrance was convenient. The signage got me close. The rep who was outside directing customers where to park, etc. wasn't very helpful. A bit snarky and felt like I was being "talked down to."
8.4 Excellent2016 Oct 25
WE LIKED THE FRIENDLINESS AND EFFICIENCY OF ENTERPRISE EMPLOYEES.WE HATED THE CAR - CHRYSLER 200.
Rated #4
Budget
8.4 Excellent (12 reviews)
1 location in Mobile Airport
Budget
Locations in Mobile Airport
  • 8.6
  • 8.5
  • 8.6
  • 8.1
  • 8.3
Recent reviews
7.6 Good2020 Jul 27
Friendly staffCleaner interior
10.0 Excellent2018 Oct 27
Fast, great xar, great priceChech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
7.6 Good2018 Jun 19
The fact that my work discount was applied at the counter during check outThat when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again
5.2 Okay2017 Jul 24
Don't get a Yarisclean, timelyuncomfortable seat and no cruise control - what car doesn't have cruise control?
9.2 Excellent2017 May 23
How to dropoffProcedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
Rated #5
Avis
8.3 Excellent (10 reviews)
1 location in Mobile Airport
Avis
Locations in Mobile Airport
  • 8.1
  • 8.7
  • 7.7
  • 8.7
  • 8.1
Recent reviews
8.0 Excellent2021 Oct 20
Gas tank was not full. There were sticky tape marks on outside of car doors. Otherwise, I was satisfied. The attendant at desk in Mobile alabama was very helpful and professional.
7.9 Good2021 Sep 26
Rental pickup was easy and return was easy. Had no problem at either transaction.
4.0 Okay2021 Jun 27
Staff was courteous and quick to facilitate the rental. Pick-up and drop-off were very easy.Avis claims to "feature a 100% smoke-free fleet" but they seem to have missed at least one vehicle. The smoke odor was terrible in our rental and made any car trip over our vacation week rather unpleasant.
8.4 Excellent2017 Apr 14
Car rental smoothIt was easyEverything was fine
Rated #6
National
7.3 Good (3 reviews)
1 location in Mobile Airport
National
Locations in Mobile Airport
  • 7.3
  • 7.3
  • 7.3
  • 7.3
  • 7.3
Recent reviews
1.9 Horrible2021 Sep 21
What could have been better? They could have actually had the car available.
10.0 Excellent2017 Mar 14
Got a Chrysler mini van. Have used them 3x now andPricewish I could have dropped at local agency without incurring a massive upcharge. Had to take it to the airport as it was a several hundred dollar difference even though it was only approx 15 miles away.
Rated #7
Thrifty
6.9 Good (14 reviews)
1 location in Mobile Airport
Thrifty
Locations in Mobile Airport
  • 6.7
  • 7
  • 7
  • 7
  • 6.7
Recent reviews
2.0 Mediocre2021 Jun 13
CheaperI risked paying ahead & had to cancel & LOST my $$$ - Yukk
5.2 Okay2020 Sep 18
Pick up and drop off were very easy. The car itself was nice quality and easy to drive.Car wasn’t very clean. Smelled like smoke. No wiper fluid.
10.0 Excellent2019 Dec 16
They provided a new and clean car for a price that’s hard to beat. Extremely fuel efficient Sentra, wife room to carry my luggage.
8.0 Excellent2019 Sep 09
Everything was great until we went pick the cardThe airport location could’ve told us that using your debt card to rent a car you would to rent the car 24hours in advance so we unable to make our trip
3.2 Mediocre2019 Aug 12
They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
6.8 Good2018 Oct 15
Make sure your clients know where cars can be droppedI liked the car and the price. The ease of ordering was nice too.We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental. It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
10.0 Excellent2018 Oct 10
Clean car, easy to find the rental desk, good rate
4.0 Okay2018 Aug 18
It was an older van with 45K miles and not very nice..
2.0 Mediocre2018 Mar 06
NothingDid not inform me what was needed for pickup.
8.4 Excellent2017 Jun 11
Quick and EasyThey were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.The car smelled faintly of cigarette smoke.
Rated #8
Hertz
6.8 Good (26 reviews)
1 location in Mobile Airport
Hertz
Locations in Mobile Airport
  • 7.3
  • 6.6
  • 6.6
  • 7
  • 6.9
Recent reviews
2.0 Mediocre2022 Feb 15
Had to wait over 2 hours for a car
6.0 Good2021 Oct 26
Rental Associate wasn't very friendly, or helpful when picking up car. The car also did not have floor mats and it had a dent on the left front fender.
7.9 Good2021 Jul 15
The customer service agent that took care of my transaction was great. He was very thorough and patient in explaining all the charges and expectations.
1.9 Horrible2021 Jul 10
Didn't get to get a car because I was not on a flight
2.0 Mediocre2020 Aug 17
Absolutely nothingThis booking site and their actual inventory are totally inaccurate. Booked 4 separate times and vehicle was never available even after speaking with an agent all those times. Ended up using a dealership to rent something. Don’t depend on this service!
7.2 Good2019 Jun 12
Staff was friendly but not able to provide clear answers. Drop off was easy.Clearer instructions prior to pickup when rental has been paid in full via deal through travel website such as Kayak. No mention of credit card being needed for deposit nor explanation of what the deposit is for.
10.0 Excellent2017 Sep 03
A much better tripEasy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.No complaints with Hertz. The vehicle shifter could use a relocation.
9.6 Excellent2017 May 23
Quick & EasyI rented at the Mobile, AL airport which is tiny so pick up and drop off was super easy and fast. Charge was about what was estimated via kayak, just $15 more. No issues with the car!
4.0 Okay2017 Mar 01
A small car and easy to park.The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
6.0 Good2017 Feb 09
quoted price was not honoredThe kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
Easirent
1 location in Mobile Airport
Easirent
Locations in Mobile Airport
Recent reviews
Sunnycars
1 location in Mobile Airport
Sunnycars
Locations in Mobile Airport
Recent reviews
198 travelers who rented a car in Mobile Airport gave the car agency they used an average rating of 7.6

Car rental locations at Mobile Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Mobile Airport

  • Book your rental car at Mobile Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Mobile Airport