Mobile car rentals

Mobile car rentals

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Mobile, AL, United States
10 Dec — 17 Dec
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Mobile, AL, United States
Fri 10.12
Noon
Fri 17.12
Noon
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Mobile car rental information

Pick-up locationMobile
Rental locations23
Airport locations15

Mobile car rental reviews and directory

Rated #1
Alamo
Best rated
8.2 Excellent (74 reviews)
1 location in Mobile
Alamo
Locations in Mobile
  • 8.1
  • 8.2
  • 8
  • 8.3
  • 8.1
Recent reviews
10.0 Excellent2021 Apr 26
Easy pick up and drop off. The car swap was pretty smooth.Flat tire half way through the trip. No damage to the tire it just went flat somehow so that added about 3 hours to the trip. Road side assistance took two hours to get to us when it was estimated to be a little less than an hour (he changed it very quickly though and was very nice).
2.0 Mediocre2020 Sep 22
They cancelled my reservation 8 hours before I needed the car which put me in a bind. Then I had to make a reservation with another company and pay double the price. They would not reimburse me or give me any sort of reparation.
8.4 Excellent2020 Sep 01
Drop off was greatSat and waited over 20 minutes to get a vehicle during pick up
6.0 Good2020 Aug 21
Customer service rep you walk the customer to the car or employee to help with the bags and the same teach someone how to work the new technology of the vehicle you get... since is going to be yours for fee hrs or days..... and do together a full inspection of the vehicle....
6.0 Good2020 Jul 21
The customer service staff were incredibly friendly and nice. Cannot commend them enough.The car had an overwhelming smokers smell. It was intense. Especially in the heat. It was horrible. Also the car's touch screen (which basically controls everything) didn't work well. It routinely would freeze and we'd have to restart the car to get it to work again.
10.0 Excellent2020 Jul 17
Staff friendlythey charged me for a damage on their symbol which I didn't do. And on top of it, the level of damage was so minor, OMG.
8.4 Excellent2019 Dec 12
The pick up and drop off were very easy. The car they gave me was okay, not very comfortable but good gas mileage. My drop off went great, they had an assistant to help park so I could just go to my flight at the airport.The initial online cost estimate was misleading. My first estimate was ~70$ for one day and another 10$ for the insurance. But because I'm 24 and not 25 I was charged 130$. Which is alot higher than I expected. Being more upfront about the online estimates regarding not meeting whatever arbitrary age requirement you want to use would be appreciated.
9.6 Excellent2019 Nov 12
Great staff!All was great!
7.6 Good2019 Oct 24
Staff at MSY was not friendly at all.
10.0 Excellent2019 Oct 01
your staff was friendly and made it easy to do business with your company,This was a one way rental I would have liked to have dropped it off at a location closer to the town I live in instead of at the airport. Other than that I thought that the experience was very good.
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Rated #2
Hertz
6.9 Good (55 reviews)
5 locations in Mobile
Hertz
Locations in Mobile
  • 7
  • 7
  • 6.6
  • 7.2
  • 6.8
Recent reviews
6.0 Good2021 Oct 26
Rental Associate wasn't very friendly, or helpful when picking up car. The car also did not have floor mats and it had a dent on the left front fender.
5.9 Okay2021 Aug 04
Received vehicle advertised. Vehicle was roomy and comfortable.
7.9 Good2021 Jul 15
The customer service agent that took care of my transaction was great. He was very thorough and patient in explaining all the charges and expectations.
1.9 Horrible2021 Jul 10
Didn't get to get a car because I was not on a flight
2.0 Mediocre2021 May 26
The car provided to me was filthy. I could barely see through the smeared windshield, and there wasn't a drop of washer fluid. Worse, there was a terrible scraping sound that Hertz must have known about. This car should not have been rented to anyone, certainly not at the high price that I paid. It was the worst rental car experience I have ever had.
8.0 Excellent2021 Mar 09
Staff was friendly but somewhat busy for no reasonThe vehicle could have been cleaner and not missing a mat
4.0 Okay2020 Dec 01
When I picked up the car, I was told that the gas tank was full. When I got on the road, I realized that the tank was only 1/4 full. The vehicle also reeked of cigarette smoke to the point that we had to get air fresheners and all had a massive headache. The car was not clean on the outside. Inside was fine. We also had to put air in one of the tires three different times during our trip. This was not a good car rental experience.
10.0 Excellent2020 Oct 21
It was Pre-booking and things went well when I needed to extend a day longer with Hertz Company.
5.2 Okay2020 Sep 10
The staff were very unfriendly and did not attempt to help us at all. They acted powerless because it was through a third party. The girl that checked us in had a sour attitude and made the start to our vacation poor. She doesn’t need to be in customer service.We accidents selected the wrong time to pick up our car and were 2 hours late. No one called us and I think that would be something beneficial so that people could try to get there as quickly as possible.
3.6 Mediocre2020 Aug 24
The drop off was easyThe called smelled of smoke The car wasn’t clean The car had a lot of previous damage to it The car didn’t come with a full tank of gas
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Rated #3
Dollar
6.4 Good (42 reviews)
2 locations in Mobile
Dollar
Locations in Mobile
  • 6.4
  • 6.7
  • 6.3
  • 6.2
  • 6.5
Recent reviews
10.0 Excellent2021 Sep 14
Check in / out was quick. Car had a full tank of gas,counter people were great
2.0 Mediocre2021 Jun 07
I was not told that I could not pay for the rental on a debit card. This rental was to pick up my children in Atlanta. Dollar refused to allow the transaction to go through forcing me to rent at the last second from another vendor at a much higher price.
2.0 Mediocre2021 Apr 08
My receipt when I booked was $44 and after I returned the car the price was $80
6.0 Good2021 Mar 19
Wreaked of marijuana
4.0 Okay2021 Mar 02
They didn’t have a vehicle ready for me to pick up. I had to wait 45 minutes for a car.
2.0 Mediocre2021 Feb 08
Nothing. They gave away our car. Staff was rude at Mobile Airport and basically just said, "We don't have any cars." No offer to help fix this, despite the fact that they didn't hold our reservation.1. They could have held our reservation--we did nothing to deserve them not having a car for us. 2. They could have offered to help find another car someplace else after they gave our reservation away. 3. They could have at least act like they cared that they screwed us.
10.0 Excellent2021 Jan 29
Yes to both!The expense, $13.00/day, was a little high to add a second driver. Was not expecting that expense.
2.0 Mediocre2021 Jan 05
Nothing at allRude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.
10.0 Excellent2019 Nov 26
The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
2.0 Mediocre2019 Jun 23
staff did not know what they were doing, they were not friendlyeverything
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Rated #4
Enterprise
8.4 Excellent (26 reviews)
6 locations in Mobile
Enterprise
Locations in Mobile
  • 8.4
  • 8.6
  • 8.5
  • 8.2
  • 8.4
Recent reviews
2.0 Mediocre2020 Jun 05
Due to COVID they aren’t picking anyone upTo ACTUALLY let the customer know before heading there and stand in line for an hour or so OUTSIDE to then get denied the rental
8.0 Excellent2020 May 20
Pickup took 45 minutes to get a car. I realize we are under a pandemic though. There was really only one guy checking people in and checking the cars in, so he was doing the best he could. Dropping the car off was so much easier. They had streamlined their process. It took 5 minutes.
10.0 Excellent2020 Jan 21
Very friendly when I picked up the car thank you for good serviceIt all went good wouldn't change a thing
9.6 Excellent2019 Nov 04
All of the staff that I interacted with were super friendly, helpful, and accommodating.Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.
8.8 Excellent2019 Aug 09
The team was kind and quickly went through rental procedure.It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
8.0 Excellent2019 Jun 13
Cleanliness of the vehicle.
8.0 Excellent2019 May 30
The car smelled like smoke
8.0 Excellent2018 Dec 28
Employees at the Mobile airport location were very courteous and helpful.
9.2 Excellent2018 Nov 18
Uneventful and friendly ... just the way we like itWe picked up the car with no problem, returned it with no problem. When we got back to the (off-site) location, they drove us to the airport, and did so promptly.No shuttle between airport & off-site location. Had to take Lyft.
10.0 Excellent2018 Oct 30
EasyI dropped off at a different location because it was close to my house. Everything went smooth.
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Rated #5
Budget
8.4 Excellent (12 reviews)
2 locations in Mobile
Budget
Locations in Mobile
  • 8.6
  • 8.5
  • 8.6
  • 8.1
  • 8.3
Recent reviews
7.6 Good2020 Jul 27
Friendly staffCleaner interior
10.0 Excellent2018 Oct 27
Fast, great xar, great priceChech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
7.6 Good2018 Jun 19
The fact that my work discount was applied at the counter during check outThat when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again
5.2 Okay2017 Jul 24
Don't get a Yarisclean, timelyuncomfortable seat and no cruise control - what car doesn't have cruise control?
9.2 Excellent2017 May 23
How to dropoffProcedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
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Rated #6
Avis
8.3 Excellent (10 reviews)
2 locations in Mobile
Avis
Locations in Mobile
  • 8.1
  • 8.7
  • 7.7
  • 8.7
  • 8.1
Recent reviews
8.0 Excellent2021 Oct 20
Gas tank was not full. There were sticky tape marks on outside of car doors. Otherwise, I was satisfied. The attendant at desk in Mobile alabama was very helpful and professional.
7.9 Good2021 Sep 26
Rental pickup was easy and return was easy. Had no problem at either transaction.
4.0 Okay2021 Jun 27
Staff was courteous and quick to facilitate the rental. Pick-up and drop-off were very easy.Avis claims to "feature a 100% smoke-free fleet" but they seem to have missed at least one vehicle. The smoke odor was terrible in our rental and made any car trip over our vacation week rather unpleasant.
8.4 Excellent2017 Apr 14
Car rental smoothIt was easyEverything was fine
Rated #7
National
7.3 Good (3 reviews)
1 location in Mobile
National
Locations in Mobile
  • 7.3
  • 7.3
  • 7.3
  • 7.3
  • 7.3
Recent reviews
1.9 Horrible2021 Sep 21
What could have been better? They could have actually had the car available.
10.0 Excellent2017 Mar 14
Got a Chrysler mini van. Have used them 3x now andPricewish I could have dropped at local agency without incurring a massive upcharge. Had to take it to the airport as it was a several hundred dollar difference even though it was only approx 15 miles away.
Rated #8
Thrifty
6.7 Good (13 reviews)
2 locations in Mobile
Thrifty
Locations in Mobile
  • 6.4
  • 7
  • 6.7
  • 6.7
  • 6.4
Recent reviews
2.0 Mediocre2021 Jun 13
CheaperI risked paying ahead & had to cancel & LOST my $$$ - Yukk
5.2 Okay2020 Sep 18
Pick up and drop off were very easy. The car itself was nice quality and easy to drive.Car wasn’t very clean. Smelled like smoke. No wiper fluid.
10.0 Excellent2019 Dec 16
They provided a new and clean car for a price that’s hard to beat. Extremely fuel efficient Sentra, wife room to carry my luggage.
8.0 Excellent2019 Sep 09
Everything was great until we went pick the cardThe airport location could’ve told us that using your debt card to rent a car you would to rent the car 24hours in advance so we unable to make our trip
3.2 Mediocre2019 Aug 12
They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
6.8 Good2018 Oct 15
Make sure your clients know where cars can be droppedI liked the car and the price. The ease of ordering was nice too.We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental. It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
10.0 Excellent2018 Oct 10
Clean car, easy to find the rental desk, good rate
4.0 Okay2018 Aug 18
It was an older van with 45K miles and not very nice..
2.0 Mediocre2018 Mar 06
NothingDid not inform me what was needed for pickup.
8.4 Excellent2017 Jun 11
Quick and EasyThey were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.The car smelled faintly of cigarette smoke.
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Easirent
1 location in Mobile
Easirent
Locations in Mobile
Recent reviews
Sunnycars
1 location in Mobile
Sunnycars
Locations in Mobile
Recent reviews
235 travelers who rented a car in Mobile gave the car agency they used an average rating of 7.5

Car rental locations in or near Mobile

Good to know

Most popular car type

Intermediate

When to book a rental car in Mobile

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Mobile

  • Rich in history, Mobile is a popular destination in the United States’ South. You will find it beneficial to rent a car so that you can visit some of the nearby resort and beach towns like Gulf Shores, Orange Beach, and Dauphin Island (accessed via ferry). With a hire car you can also enjoy the white sandy beaches of the Florida Panhandle.
  • Mobile Regional Airport offers easy access to many cities around Alabama, Mississippi, and Florida. This airport provides travelers with many modern conveniences including free wi-fi, coffee shops, eateries, and car hire services. Several hire car agencies are just steps from the terminal, including Thrifty, National, and Hertz. Some others are right across the street.
  • When driving on the Alabama highways, keep an eye out for construction workers. By law, you must move over to the lane farthest away from the worker(s) for added safety. Rainstorms are also very common in Mobile, which can cause difficult driving situations. If it starts to rain heavily while you are driving on vacation, be sure to turn on your headlights, slow down to keep control of your vehicle, and don’t brake suddenly, as this can cause you to hydroplane.
  • Rush hour in Mobile can add to your travel times. Traffic tends to get busy by around 6 a.m. for the morning commute, although it is the heaviest from 7 a.m. – 8 a.m. approaching downtown. In the evenings commuters typically return home from work between the hours of 4 p.m. and 6 p.m., which can also cause some traffic delays. You’ll especially want to avoid driving on the George Wallace Tunnel during these times.
  • Book your rental car in Mobile at least 7 days before your trip in order to get a below-average price
  • Intermediate rental cars in Mobile are around 12% cheaper than other car types, on average

FAQs about renting a car in Mobile