Guest reviews
Overall rating
8.4
Excellent
Based on 12 reviews
Cleanliness
8.6
Comfort
8.5
Pick-up/Drop-off
8.1
Value for money
8.3
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
2
2
1
0
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7.6
Pros: Friendly staff
Cons: Cleaner interior
review from
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10.0
Fast, great xar, great price
Pros: Chech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.
Cons: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
review from
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7.6
Pros: The fact that my work discount was applied at the counter during check out
Cons: That when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again
review from
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5.2
Don't get a Yaris
Pros: clean, timely
Cons: uncomfortable seat and no cruise control - what car doesn't have cruise control?
review from
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9.2
How to dropoff
Cons: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
review from
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